Running The Dell Diagnostics - Dell Latitude XPiCD User Manual

3-8 Dell Latitude XPi CD Service Manual
Table 3-2. System Error Messages
Message
Seek error
Shutdown fail-
ure
Time-of-day
clock lost power
Time-of-day
clock stopped
Time-of-day not
set—please run
the System Setup
program.
Timer chip
counter 2 failed
Unexpected
interrupt in
protected mode
Warning! Bat-
tery is criti-
cally low.
R
unning the Dell Diagnostics
The diagnostics contains tests that aid in troubleshooting the computer. If
needed, see Chapter 4, "Running the Dell Diagnostics," in the Reference and
Troubleshooting Guide. The diagnostics diskette contains the following test groups:
•
RAM — Tests the main memory
•
System Set — Tests the system board's primary functions
•
Video — Tests the video subsystem
•
Keyboard — Tests the keyboard subsystem
•
Mouse — Tests the mouse/trackball subsystem
•
Diskette Drives — Tests the diskette drive subsystem
•
Hard-Disk Drives (Non-SCSI) — Tests the IDE hard-disk drive subsystem
•
IDE CD-ROM Drives — Tests the CD-ROM drive subsystem
Definition
MS-DOS unable to
find specific track on
diskette or hard-disk
drive.
Microprocessor unable to
reset.
System clock stopped.
Time or date stored in RTC
does not match system
clock.
Timer circuit on system
board malfunctioning.
Keyboard/mouse control-
ler malfunctioning, or
memory module(s) not
responding.
Main battery has lost its
charge.
(Continued)
Probable Causes
Defective diskette
or hard-disk drive.
System board faulty.
Reserve battery lost
its charge.
Reserve battery lost
its charge.
System board faulty.
System board faulty.
One or more mem-
ory module(s) faulty
or improperly
seated.
Main battery needs
recharging.