Running The Dell Diagnostics - Dell Latitude D410 Quick Reference Manual

C A N T H E C O M P U T E R F O R S P Y W A R E
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frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your
computer might be infected with spyware. Use an anti-virus program that includes anti-spyware
protection (your program may require an upgrade) to scan the computer and remove spyware. For more
information, go to support.dell.com and search for the keyword spyware.
U N T H E E L L
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problem.

Running the Dell Diagnostics

CAUTION:
Product Information Guide.
When to Use the Dell Diagnostics
If you experience a problem with your computer, perform the checks in "Solving Problems" (see
your online User's Guide) and run the Dell Diagnostics before you contact Dell for technical
assistance.
NOTICE:
Start the Dell Diagnostics from either your hard drive or from the optional Drivers and Utilities CD
(also known as the ResourceCD).
Starting the Dell Diagnostics From Your Hard Drive
The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive.
NOTE:
If your computer cannot display a screen image, contact Dell.
1 Shut down the computer.
2 If the computer is connected to a docking device (docked), undock it. See the documentation
that came with your docking device for instructions.
3 Connect the computer to an electrical outlet.
4 Turn on the computer. When the DELL™ logo appears, press <F12> immediately.
NOTE:
If you cannot see anything on your display, hold down the mute button and press the computer's
power button to begin the Dell Diagnostics. The computer automatically runs the Pre-boot System
Assessment.
NOTE:
If you see a message stating that no diagnostics utility partition has been found, run the Dell
Diagnostics from your optional Drivers and Utilities CD.
If you wait too long and the operating system logo appears, continue to wait until you see the
Microsoft
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Quick Reference Guide
FILE LOCATION: J:\DL\DL044402\DTP\Y4288eb0.fm
— If you are experiencing slow computer performance, you
I A G N O S T I C S — If all tests run successfully, the error condition is related to a software
D
Before you perform the following procedures, see the safety instructions located in the
The Dell Diagnostics works only on Dell™ computers.
® ®
Windows desktop. Then shut down your computer and try again.