Datamax Mark II E-4205e Operator's Manual page 37

Skips every other label (print quality is good, but every other label is skipped):
The label is formatted too close to the top edge of the label: Leave white space equal to 8-dot
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rows (about .02 inch [.5mm]) at the top of the label.
The media is not calibrated: Calibrate it (see Section 3.7).
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If equipped, the Adjustable Media Sensor may need to be repositioned (see Section 2.3.1).
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The media sensor or media sensor circuitry may be defective: Call for service.
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Unable to print in rotation 4:
The characters are formatted outside the dimensions of the label: Check that the row/column
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values provide enough room for the height of the image being printed.
Prints light on the right side of the label:
The media width adjustment is set for a narrower media width than is actually being used: Adjust

for the media width (see Section 4.2).
The printhead is not properly aligned: Call for service.
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The printhead carrier assembly is not latched down: Latch it.
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Printer fails to power on:
The AC wall outlet may be faulty: Try another outlet.
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A fuse may be blown: Call for service.
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The power supply may be faulty: Replace it.
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A defective power switch may exist on the printer: Call for service.
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Label advances 1-2 inches before a fault indication:
The ribbon may be incorrectly installed. Ensure that the ribbon's inked side faces the paper. With

most ribbons this can be verified by rubbing paper against the ribbon; the ink should smudge the
paper. Or, if using label stock, the sticky side of a label will pull off the ink.
A mismatched ribbon/paper combination is resulting in an insufficient amount of friction between

paper and ribbon: Ensure that the correct type of ribbon is being used with the media.
Label advances 16 inches before a fault indication:
The media may not be properly loaded: Reload it (see Section 2.4). When loading media ensure

that the media hub and media guide are against the media and that gaps or marks in the labels
are in line with the media sensor.
If equipped, the Adjustable Media Sensor may need to be repositioned (see Section 2.3.1).

The media sensor or media sensor circuitry may be defective: Call for service.

Labels move excessively from side to side during printing:
The media may not be properly loaded: Reload it (see Section 2.4). When loading media ensure

that the media hub and media guide are against the media and that gaps or marks in the labels
are in line with the media sensor.
The media width adjustment may not be properly set: Readjust for the label width (see Section

4.2).
Chapter 5 – Troubleshooting 31