Huawei IPC1601 User Manual page 88

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IPC1601&2602&5602&5603
User Guide
Common Fault
After the IP camera
is upgraded, the
web management
system cannot be
accessed.
The IP camera
cannot be upgraded.
Issue 12 (2014-06-12)
Possible Cause
The browser cache
is not updated.
The network is
disconnected or the
network settings are
incorrect.
The upgrade
package is
incorrect.
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
Solution
To delete the browser cache, proceed as
follows: (Internet Explorer 8 is used as an
example.)
1. Open Internet Explorer.
2. Choose Tools > Internet Options.
3. Click Delete.
The Delete Browsing History dialog
box is displayed.
4. Select all check boxes.
5. Click Delete.
Log in to the web management system
again.
Connect the PC directly to the camera,
and verify that the web management
system can be accessed.
Verify that the network cable is
properly connected.
Obtain the correct upgrade package and
upgrade the IP camera again.
10 Troubleshooting
78

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