Related Manuals for Widex U-CIC
Summary of Contents for Widex U-CIC
- Page 1 WIDEX UNIQUE USER INSTRUCTIONS THE WIDEX UNIQUE™ FAMILY U-CIC/U-CIC TR/U-CIC-M/U-CIC-M TR model Completely-in-canal...
- Page 2 Your Widex® hearing aid (To be filled out by the hearing care professional) Vent: Short Full length None CIC-M Your hearing aid series:...
- Page 3 PROGRAM Universal Audibility Extender Quiet Audibility Extender Transport Audibility Extender Urban Audibility Extender Party Audibility Extender Music Audibility Extender SPECIAL PROGRAMS Audibility Extender Phone Audibility Extender Zen+ Audibility Extender...
- Page 4 NOTE The CIC-M is not a wireless hearing aid, which means that the hearing aids cannot communicate with each other or with any ac- cessory. Consequently, you cannot adjust the sound and you will only have one listening program.
-
Page 5: Table Of Contents
CONTENTS YOUR WIDEX HEARING AID..............7 Welcome to Widex..................7 Important safety information.................9 THE HEARING AID................. 12 Indications for use..................12 Intended use....................13 The battery...................... 13 Sound signals....................18 How to tell right from left................20 Turning the hearing aid on and off...............21 Putting on and removing your hearing aid.......... - Page 6 The wax guard....................40 ACCESSORIES..................46 TROUBLESHOOTING................48 REGULATORY INFORMATION............... 57 FCC and IC statements and EC directives...........57 SYMBOLS....................63...
-
Page 7: Your Widex Hearing Aid
Your Widex Hearing Aid Welcome to Widex Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. - Page 8 Your hearing aid at a glance 1. Microphone opening 2. Battery lid (on/off function) 3. Nail grip 4. Sound outlet 5. Widex wax guard...
-
Page 9: Important Safety Information
6. Extraction cord 7. Relief vent (short) 8. Relief vent (full length) Important safety information Read these pages carefully before you begin using your hearing aid. ● Take your hearing aids out when you are not using them. This will help to ventilate the ear canal and prevent ear infections. ●... - Page 10 ● Do not expose your hearing aids to extreme temperatures or high humidity, and dry them quickly if they get wet, or if you perspire heavily. ● Remove your hearing aids before showering, swimming or us- ing a hair dryer. ●...
- Page 11 ● Never try to open or repair the hearing aid yourself. Contact your hearing care professional if you need to have your hear- ing aid repaired. Your hearing instruments should be stored and transported within the temperature and humidity ranges of -20°C to +40°C (-4°F to 104°F) and 10%-95% rH.
-
Page 12: The Hearing Aid
The hearing aid Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (10 dB HL) to severe (90 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professio- nals (audiologists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation. -
Page 13: Intended Use
Intended use The hearing aids are intended as air conduction amplification de- vices to be used in everyday listening environments. The hearing aids may be equipped with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet. - Page 14 NOTE Check that the battery is completely clean and free of any residue before inserting it in the hearing aid. Otherwise your hearing aid may not function as expected. Dispose of used batteries as indicated on the packaging and take note of the expiry date.
- Page 15 Low battery indication When the battery is flat, a sound signal will play. If the battery drains suddenly there may however be no warning. We recom- mend carrying a spare battery with you wherever you go. Changing the battery To change the battery, do as follows: Use the nail grip to gently swing the battery door open and re- move the old battery.
- Page 16 Take the adhesive tab off the new battery and make sure there is no sticky substance left on it. Let it "breathe" for 60 sec- onds.
- Page 17 Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery.
-
Page 18: Sound Signals
NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery. Sound signals Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed programs. These sounds may be spoken messages or tones, depending on your needs and preferences. - Page 19 Program 1 Message/one short beep Program 2 Message/two short beeps Program 3 Message or three short beeps Program 4 Message/one short and one long beep Program 5 Message/one long beep and two short beeps Zen+ Message/tone Ask your hearing care professional to turn these sounds signals off if you don't need them.
-
Page 20: How To Tell Right From Left
Your hearing care professional can turn on a feature in your hear- ing aid that warns you whenever it loses contact with the hearing aid in the opposite ear. You will hear a spoken message in your ear. How to tell right from left The hearing aid for your right ear has a red mark. -
Page 21: Turning The Hearing Aid On And Off
Turning the hearing aid on and off To turn the hearing aid on, close the battery cover and push it up- wards. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care professional has deactivated this function. - Page 22 To turn off the hearing aid, push the battery cover downwards. NOTE You can also cup the hearing aid in your hand to verify that it is turned on. If it's on, it will whistle. Don't forget to turn off the hear- ing aid when it is not in use.
-
Page 23: Putting On And Removing Your Hearing Aid
Putting on and removing your hearing aid To put on your hearing aid: Close the battery cover completely. Hold the hearing aid with your thumb and forefinger and insert it slowly into your ear until you feel resistance. - Page 24 Then use the tip of your forefinger to gently push the hearing aid into your ear until it feels comfortable.
- Page 25 Pulling the outer ear upwards and backwards while you insert the hearing aid can be helpful.
- Page 26 NOTE If the hearing aid doesn't feel comfortable, or if it doesn't fit proper- ly, causing irritation, redness or the like, contact your hearing care professional.
- Page 27 Removing the hearing aid Use the extraction cord to take the hearing aid out of your ear. NOTE If you find it difficult to take out the hearing aid, move it carefully from side to side while pulling on the extraction cord.
-
Page 28: Sound Adjustment
Sound adjustment Your hearing aid adjusts the sound automatically according to your sound environment. If you have a remote control, you can also adjust the sound man- ually to achieve more comfort or more audibility, depending on your needs and preferences. For more information on how this works, consult your hearing care professional. - Page 29 ● Keep pressing the lower part of the volume key on the remote control until you can hear the steady sound To turn the sound on again: ● Press the upper part of the volume key or ● Change program Any adjustment of the volume will be cancelled when you turn off your hearing aid or if you change program.
-
Page 30: Programs
Programs PROGRAM Universal For everyday use Quiet Special program for listening in quiet en- vironments Transport For listening in situations with noise from cars, trains, etc. Urban For listening in situations with changing sound levels (in supermarkets, noisy workplaces or similar) Party For listening in situations with many people talking at the same time... - Page 31 PROGRAM Music For listening to music SPECIAL PRO- GRAMS Plays tones or noise for tinnitus relief Phone This program is designed for listening to phone conversations Zen+ This program is similar to Zen but allows you to listen to different types of tones or noise Depending on your hearing loss, your hearing care professional can activate the Audibility Extender feature.
- Page 32 If your needs and preferences change over time, your hearing care professional can easily change your program selection Changing programs To change programs, simply push the program key on your re- mote control. Zen+ To access this program, press and hold the program key for more than one second.
-
Page 33: Cleaning
Cleaning Tools You will receive the following cleaning tools with your hearing aid. Use them as indicated in the Cleaning section. 1. Cloth 2. Brush 3. Long wax removing tool 4. Short wax removing tool 5. Battery magnet Cleaning the hearing aid Cleaning your hearing aid every day will make it more efficient and more comfortable to wear. - Page 34 The hearing aid Just wipe it with the a soft cloth (for example the cloth you re- ceived from your hearing care professional).
- Page 35 The sound outlet Remove any visible earwax from around the sound outlet with the small brush or cloth. Never try to clean the wax guard. NOTE If you can't clean the sound outlet, contact your hearing care pro- fessional. Never insert anything into the sound outlet as this can ru- in your hearing aid.
- Page 36 Open the battery lid and turn the hearing aid so the lid is facing downwards (see illustration). Guide the short wax removing tool (no. 4 ) through the micro- phone openings on the lid from the inside (see illustration). NOTE If you suspect that earwax or dirt has got into the microphone in- side the hearing aid, contact your hearing care professional.
- Page 37 Long vent: clean the vent every Short vent: clean the vent as far day by passing the long wax re- as the long end of the wax re- moving tool (no. 3) all the way moving tool (no. 3) can reach. through the vent.
- Page 38 Leave the hearing aid open to ventilate it. NOTE It is important for the performance of your hearing aid that you keep the vent clean and free of earwax, dirt or the like. Clean it ev- ery day after use and consult your hearing care professional if the vent is blocked.
- Page 39 Dry your hearing aid quickly if it gets wet, or if you perspire heav- ily. Some people use a special dehumidifier like Widex Dry-Go to help keep their hearing aids dry and clean. Ask your hearing care professional if this is right for you.
-
Page 40: The Wax Guard
The wax guard The Widex wax guard helps to protect the hearing aid against earwax. Always use Widex wax guards with your hearing aid. Otherwise the guarantee for your hearing aid will be void. Changing the wax guard Open the wax guard case as il-... - Page 41 The wax guard consists of the following parts: 1. Removal hook 2. New wax guard Insert the removal hook into the used wax guard.
- Page 42 Keep the holder at a right angle. Pull the used wax guard straight out.
- Page 43 Insert the new wax guard into the opening of the sound outlet and press it gently.
- Page 44 Pull the holder straight out. Ask your hearing care professional about how often you should change the wax guard.
- Page 45 ● The wax guard is for one-time use only and is not intended to be cleaned. ● If the wax guard fits loosely, discard it and use a new one. ● If the wax guard falls off inside your ear, contact your doctor or hearing care professional to have it removed.
-
Page 46: Accessories
Accessories You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care professional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX* for easy landline use FM+DEX for streaming audio and FM signals UNI-DEX... - Page 47 Name CALL-DEX for easy wireless connection to mobile phones COM-DEX for wireless connection to mobile phones and other devices via bluetooth Accessories *Available in some countries only.
-
Page 48: Troubleshooting
Troubleshooting These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hearing care professional. Problem Possible cause Solution The hearing aid is It is not turned on Make sure the bat- completely silent tery is placed cor-... - Page 49 Problem Possible cause Solution The battery does Insert a new battery not work in the hearing aid The sound outlet is See the cleaning sec- blocked tion The microphone See the cleaning sec- opening is blocked tion The hearing aid The sound outlet is See the cleaning sec- volume is not...
- Page 50 Problem Possible cause Solution Your hearing may Contact your hearing have changed care professional/ doctor The hearing aid Your ear is blocked Contact your doctor whistles continu- by earwax ously It is not correctly Take it out and rein- placed in your ear sert it canal It fits loosely in...
- Page 51 Problem Possible cause Solution The hearing aid is It is not correctly Consult your hearing uncomfortable to placed in your ear care professional wear canal. It does not fit your Contact your hearing ear properly care professional...
- Page 52 Problem Possible cause Solution Your outer ear or It is important that ear canal is sore first-time users only wear the hearing aid for short periods of time at the begin- ning. Take 2-3 weeks to gradually get used to the hearing aid. If the soreness contin- ues, contact your hearing care profes-...
- Page 53 Problem Possible cause Solution Your hearing aids The connection be- Turn them off and on are not working in tween the hearing again synchrony aids is lost...
- Page 54 Problem Possible cause Solution The hearing aids do not respond The device is used Move the device with a correspond- beyond the trans- closer to the hearing ing change in vol- mission range aids ume or program to the device Strong electro- Move away from magnetic interfer-...
- Page 55 Problem Possible cause Solution Check with your hearing care profes- sional to make sure device is matched with the hearing aids...
- Page 56 Problem Possible cause Solution You hear “inter- rupted” speech The battery in one Replace battery in (on and off) from of the hearing aids one or both hearing the hearing aids or has expired aids no speech (muted) from the transmit- ting hearing aid.
-
Page 57: Regulatory Information
Regulatory information FCC and IC statements and EC directives FCC and IC statements FCC ID: TTY-UCIC IC: 5676B-UCIC Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. - Page 58 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency ener- gy and, if not installed and used in accordance with the instruc- tions, may cause harmful interference to radio communications.
- Page 59 Changes or modifications to the equipment not expressly ap- proved by Widex could void the user’s authority to operate the equipment. Industry Canada Statement / Déclaration d’industrie Canada...
- Page 60 Under Industry Canada regulations, this radio transmitter may on- ly operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotrop- ically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
- Page 61 Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par In- dustrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équiva- lente (p.i.r.e.) ne dépasse pas l’intensité...
- Page 62 Directive 1999/5/EC Hereby, Widex A/S declares that these U-CIC, U-CIC-TR, U-CIC-M and U-CIC-M-TR are in compliance with the essential require- ments and other relevant provisions of Directive 1999/5/EC.
-
Page 63: Symbols
Symbols Symbols Symbols commonly used by Widex A/S in medical device label- ling (labels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be... - Page 64 Symbol Title/Description Catalogue number The product’s catalogue (item) number. Consult instructions for use The user instructions contain important cautionary information (warnings/precautions) and must be read before using the product. Warning Text marked with a warning symbol must be read before using the product.
- Page 65 Symbol Title/Description WEEE mark “Not for general waste” When a product is to be discarded, it must be sent to a designated collection point for recycling and re- covering to prevent to prevent the risk of harm to the environment or human health as a result of the presence of hazardous substances.
- Page 66 Symbol Title/Description RCM mark The product complies with electrical safety, EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market. Interference Electromagnetic interference may occur in the vicini- ty of the product.
- Page 68 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www.widex.com 95140315001 Manual no.: Issue: 2015-08-17...
Need help?
Do you have a question about the U-CIC and is the answer not in the manual?
Questions and answers