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Summary of Contents for Widex Unique U-PA
- Page 1 WIDEX UNIQUE USER INSTRUCTIONS THE WIDEX UNIQUE™ FAMILY U-PA model Receiver-in-canal...
- Page 2 Your Widex® hearing aid (To be filled out by the hearing care professional) Your hearing aid series:...
- Page 3 PROGRAM Universal Audibility Extender Quiet Audibility Extender Transport Audibility Extender Urban Audibility Extender Party Audibility Extender Music Audibility Extender SPECIAL PROGRAMS Audibility Extender Phone Audibility Extender SMARTTOGGLE PROGRAMS...
- Page 4 PROGRAM Zen+ Audibility Extender NOTE Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully before your start using your hearing aid.
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Page 5: Table Of Contents
CONTENTS YOUR WIDEX HEARING AID..............7 Welcome to Widex..................7 Important safety information.................9 THE HEARING AID................. 14 Indications for use..................14 Intended use....................15 The battery...................... 15 Sound signals....................21 How to tell right from left................23 Turning the hearing aid on and off..............24 Putting on and removing your hearing aid..........26... - Page 6 Cleaning the hearing aid................35 ACCESSORIES..................38 TROUBLESHOOTING................40 REGULATORY INFORMATION...............44 EC directives....................44 FCC and IC statements..................46 SYMBOLS....................52...
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Page 7: Your Widex Hearing Aid
Your Widex Hearing Aid Welcome to Widex Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. - Page 8 Your hearing aid at a glance The illustration shows your hearing aid without the ear-set. For further information on the ear-set, see the ear-set manual. The ear-set consists of an earwire and an ear-tip, and it is the part of your hearing aid that you wear inside your ear.
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Page 9: Important Safety Information
2. Battery drawer (on/off function) 3. Nail grip Important safety information Read these pages carefully before you begin using your hearing aid. - Page 10 Hearing aids and batteries can be dangerous if swallowed or used improperly. Swallowing or improper use can result in se- vere injury or even fatalities. In case of ingestion, contact a doctor immediately. Take your hearing aids out when you are not using them. This will help to ventilate the ear canal and prevent ear infections.
- Page 11 Do not dry your hearing aid in a microwave oven - this will ruin Never use other people’s hearing aids and never allow others to use yours, as this could damage your hearing. Never use your hearing aids in environments where there may be explosive gases, such as in mines, etc.
- Page 12 Your hearing aids contain radio communication technology. Al- ways observe the environment in which you are using them. If any restrictions apply, you must take precautions to comply with these. Do not expose your hearing aids to extreme temperatures or high humidity, and dry them quickly if they get wet, or if you perspire heavily.
- Page 13 For more information about your hearing aids, visit: www.widex.com.
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Page 14: The Hearing Aid
The hearing aid Indications for use The hearing aids are indicated for individuals with a range of hearing loss from slight (16 dB HL) to moderately severe (up to 85 dB HL) and all hearing loss configurations. They are to be programmed be licensed hearing care professio- nals (audiologists, hearing aid specialists, otolanryngologists) who are trained in hearing (re)habilitation. -
Page 15: Intended Use
Intended use The hearing aids are intended as air conduction amplification de- vices to be used in everyday listening environments. The hearing aids may be equipped with the Zen program intended to provide a relaxing sound background (i.e. music/noise source) for adults who desire to listen to such a background in quiet. - Page 16 NOTE Check that the battery is completely clean and free of any residue before inserting it in the hearing aid. Otherwise your hearing aid may not function as expected. Never attempt to recharge your hearing aid batteries, as they could explode. Never leave a flat battery in the hearing aids while storing them.
- Page 17 Low battery indication When the battery is flat, a sound signal will play. If the battery drains suddenly there may however be no warning. We recom- mend carrying a spare battery with you wherever you go. Changing the battery To change the battery, do as follows: Use the nail grip to gently swing the battery door open and re- move the old battery.
- Page 18 Take the adhesive tab off the new battery and make sure there is no sticky substance left on it. Let it "breathe" for 60 sec- onds.
- Page 19 Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, remove the battery.
- Page 20 NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery. Tamper-resistant battery drawer If the hearing aid is going to be used by a child, you can ask your hearing care professional to provide it with a tamper-resistant battery drawer.
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Page 21: Sound Signals
To open battery drawer, use the special tool you've received, and do as illustrated. Sound signals Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed programs. These sounds may be spoken messages or tones, depending on your needs and preferences. - Page 22 Program 1 Message/one short beep Program 2 Message/two short beeps Program 3 Message or three short beeps Program 4 Message/one short and one long beep Program 5 Message/one long beep and two short beeps Zen+ Message/tone Ask your hearing care professional to turn these sounds signals off if you don't need them.
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Page 23: How To Tell Right From Left
Your hearing care professional can turn on a feature in your hear- ing aid that warns you whenever it loses contact with the hearing aid in the opposite ear. You will hear a spoken message in your ear. How to tell right from left The hearing aid for your right ear has a red mark. -
Page 24: Turning The Hearing Aid On And Off
Turning the hearing aid on and off To turn the hearing aid on, close the battery lid. The hearing aid will play a sound signal to indicate that it is on, unless your hear- ing care professional has deactivated this function. - Page 25 To turn off the hearing aid, push the battery lid downwards. NOTE You can also cup the hearing aid in your hand to verify that it is turned on. If it's on, it will whistle. Don't forget to turn off the hearing aid when it is not in use.
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Page 26: Putting On And Removing Your Hearing Aid
Putting on and removing your hearing aid Insert the ear-set in the ear while holding the lower part of the tube. Pulling the outer ear upwards and backwards at the same time can be helpful. Then place the hearing aid behind the ear. The hearing aid should rest comfortably on the ear, close to your head. - Page 27 Your hearing aid can be fitted using different types of ear-sets. See the separate ear-set manual for more information about your ear-set. NOTE If the hearing aid doesn't feel comfortable, or if it doesn't fit proper- ly, causing irritation, redness or the like, contact your hearing care professional.
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Page 28: Sound Adjustment
Then take the ear-set carefully out of the ear canal while you hold the lower part of the tube. Sound adjustment Your hearing aid adjusts the sound automatically according to your sound environment. - Page 29 If you have a remote control, you can also adjust the sound man- ually to achieve more comfort or more audibility, depending on your needs and preferences. For more information on how this works, consult your hearing care professional. Depending on the hearing aid settings and features, any sound adjustment you make will affect both hearing aids.
- Page 30 ● Press the upper part of the volume key or ● Change program Any adjustment of the volume will be cancelled when you turn off your hearing aid or if you change program.
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Page 31: Programs
Programs PROGRAM Universal For everyday use Quiet Special program for listening in quiet en- vironments Transport For listening in situations with noise from cars, trains, etc. Urban For listening in situations with changing sound levels (in supermarkets, noisy workplaces or similar) Party For listening in situations with many people talking at the same time... - Page 32 PROGRAM Music For listening to music SPECIAL PRO- GRAMS Plays tones or noise for a relaxing sound background Phone This program is designed for listening to phone conversations Zen+ This program is similar to Zen but allows you to listen to different types of tones or noise...
- Page 33 Depending on your hearing loss, your hearing care professional can activate the Audibility Extender feature. Ask your hearing care professional if you could benefit from this. If your needs and preferences change over time, your hearing care professional can easily change your program selection Changing programs To change programs, simply push the program key on your re- mote control.
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Page 34: Using A Phone With Hearing Aids
Using a phone with hearing aids When you use a phone, hold it against your head at an angle above your ear, rather than directly against the ear. -
Page 35: Cleaning
Cleaning Tools You will receive the following cleaning tools with your hearing aid. 1. Cloth 2. Brush 3. Long wax removing tool 4. Short wax removing tool 5. Battery magnet Cleaning the hearing aid Cleaning your hearing aid every day will make it more efficient and more comfortable to wear. - Page 36 Dry your hearing aid quickly if it gets wet, or if you perspire heav- ily. Some people use a special dehumidifier like Widex Dry-Go to help keep their hearing aids dry and clean. Ask your hearing care professional if this is right for you.
- Page 37 Do not use any kind of liquid or disinfectant to clean your hear- ing aid. Clean and inspect your hearing aid every day after use to check that it is not broken. If the hearing aid breaks while you are wearing it, leaving small fragments in your ear canal, contact your doctor.
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Page 38: Accessories
Accessories You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care professional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX* for easy landline use FM+DEX for streaming audio and FM signals UNI-DEX... - Page 39 Name CALL-DEX for easy wireless connection to mobile phones COM-DEX for wireless connection to mobile phones and other devices via bluetooth *Available in some countries only.
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Page 40: Troubleshooting
Troubleshooting These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hearing care professional. Problem Possible cause Solution The hearing aid is It is not turned on Make sure the bat- completely silent tery drawer is... - Page 41 Problem Possible cause Solution The hearing aid Your ear is blocked Contact your doc- volume is not pow- by earwax erful enough Your hearing may Contact your hear- have changed ing care professio- nal/doctor The hearing aid Your ear is blocked Contact your doc- whistles continu- by earwax...
- Page 42 Problem Possible cause Solution The hearing aids do a. The device is used a. Move the device not respond with a beyond the trans- closer to the hear- corresponding mission range ing aids. change in volume b. Move away from b.
- Page 43 NOTE This information covers only the hearing aid. See the “Ear-sets for Widex hearing aids” user manual for information specific to your ear-set. If the problems persist, contact your hearing care professio- nal for assistance.
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Page 44: Regulatory Information
Regulatory information EC directives Directive 1999/5/EC Hereby, Widex A/S declares that this U-PA is in compliance with the essential requirements and other relevant provisions of Direc- tive 1999/5/EC. A copy of the Declaration of Conformity according to 1999/5/EC can be found at: http://widex.com/doc... - Page 45 Information regarding disposal Electrical and electronic equipment (EEE) contains materials, components and substances that can be haz- ardous and present a risk to human health and the environment when waste electrical and electronic equipment (WEEE) is not handled correctly. Do not dispose of hearing aids, hearing aid accessories and bat- teries with ordinary household waste.
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Page 46: Fcc And Ic Statements
(Continued) Hearing aids, batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment, or given to your hearing care professional for safe disposal. Proper disposal helps to protect human health and the environment. FCC and IC statements FCC ID: TTY-UPA IC: 5676B-UPA... - Page 47 (2) this device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
- Page 48 mined by turning the equipment off and on, the user is encour- aged to try to correct the interference by one or more of the fol- lowing measures: — Reorient or relocate the receiving antenna. — Increase the separation between the equipment and receiver. —...
- Page 49 Changes or modifications to the equipment not expressly ap- proved by Widex could void the user’s authority to operate the equipment. Industry Canada Statement / Déclaration d’industrie Canada...
- Page 50 To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotrop- ically radiated power (e.i.r.p.) is not more than that necessary for successful communication. This device complies with Industry Canada licence-exempt RSS standard(s).
- Page 51 Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équiva- lente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établisse- ment d’une communication satisfaisante.
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Page 52: Symbols
Symbols Symbols commonly used by Widex A/S in medical device label- ling (labels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated. - Page 53 Symbol Title/Description Consult instructions for use The user instructions contain important cautionary information (warnings/precautions) and must be read before using the product. Warning Text marked with a warning symbol must be read before using the product.
- Page 54 Symbol Title/Description WEEE mark “Not for general waste” When a product is to be discarded, it must be sent to a designated collection point for recycling and re- covering to prevent the risk of harm to the environ- ment or human health as a result of the presence of hazardous substances.
- Page 55 Symbol Title/Description RCM mark The product complies with electrical safety, EMC and radio spectrum regulatory requirements for products supplied to the Australian or New Zealand market. Interference Electromagnetic interference may occur in the vicini- ty of the product.
- Page 56 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www.widex.com 9 514 0318 001 #01 Manual no.: 9 514 0318 001 #01 Issue: 2015-09...
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