Widex u-pa User Instructions
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Widex u-pa User Instructions

Widex u-pa User Instructions

Unique series receiver-in-canal
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WIDEX UNIQUE
USER INSTRUCTIONS
THE WIDEX UNIQUE™ FAMILY
U-PA model
Receiver-in-canal

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Summary of Contents for Widex u-pa

  • Page 1 WIDEX UNIQUE USER INSTRUCTIONS THE WIDEX UNIQUE™ FAMILY U-PA model Receiver-in-canal...
  • Page 2 YOUR WIDEX® HEARING AID (To be filled out by the hearing care professional) Your hearing aid series: PROGRAM Universal Audibility Extender Quiet Audibility Extender Transport Audibility Extender Urban Audibility Extender Party Audibility Extender Music Audibility Extender SPECIAL PROGRAMS Audibility Extender...
  • Page 3 NOTE Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully before your start using your hearing aid.

  • Page 4: Table Of Contents

    CONTENTS YOUR HEARING AID................6 Welcome......................6 Important safety information.................7 THE HEARING AID...................9 Indications for use................... 9 Intended use.....................9 The battery....................... 9 Sound signals....................11 How to tell right from left................12 Turning the hearing aid on and off...............13 Putting on and removing your hearing aid..........14 Sound adjustment..................
  • Page 5 FCC and IC statements...................41 EC directives....................43 SYMBOLS....................45...

  • Page 6: Your Hearing Aid

    YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet.

  • Page 7: Important Safety Information

    Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a doctor immediately and the 24 Hour National Button Battery Ingestion Hotline at (202) 625-3333.
  • Page 8 Storage and transportation up to 60°C (140°F) with 10%-95% rH can be accepted in shorter periods (duration of max. of 2 weeks). Your hearing aids are designed to operate from 0°C (32°F) to 50°C (122°F). For more information about your hearing aids, visit: www.widex.com.

  • Page 9: The Hearing Aid

    THE HEARING AID Indications for use The hearing aids are indicated for individuals with a range of hearing loss from slight (16 dB HL) to moderately severe (up to 85 dB HL) and all hearing loss configurations. They are to be programmed be licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolanryngologists) who are trained in hear- ing (re)habilitation and tinnitus management.

  • Page 10: Low Battery Indication

    NOTE Check that the battery is completely clean and free of any residue before insert- ing it in the hearing aid. Otherwise your hearing aid may not function as expec- ted. Never attempt to recharge your hearing aid batteries, as they could ex- plode.

  • Page 11: Sound Signals

    Now place the new battery in the drawer as shown. Close the drawer. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, re- move the battery. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.

  • Page 12: How To Tell Right From Left

    Program 3 Message/three short beeps Program 4 Message/one short and one long beep Program 5 Message/one long beep and two short beeps Zen+ Message/tone Ask your hearing care professional to turn these sounds signals off if you don't need them. Lost partner (Only available in wireless 440-series) Your hearing care professional can turn on a feature in your hearing aid that...

  • Page 13: Turning The Hearing Aid On And Off

    Turning the hearing aid on and off To turn the hearing aid on, close the battery drawer. The hearing aid will play a sound signal to indicate that it is on, unless your hearing care professional has deac- tivated this function. To turn off the hearing aid, push the battery drawer downwards.

  • Page 14: Putting On And Removing Your Hearing Aid

    Putting on and removing your hearing aid To put on your hearing aid: 1. Insert the ear-set in the ear while holding the lower part of the tube. Pulling the outer ear up- wards and backwards at the same time can be helpful.

  • Page 15: Sound Adjustment

    Sound adjustment Your hearing aid adjusts the sound automatically according to your sound environment. If you have a remote control, you can also adjust the sound manually to ach- ieve more comfort or more audibility, depending on your needs and prefer- ences.

  • Page 16: Programs

    Programs PROGRAMS Universal For everyday use Quiet Special program for listening in quiet environ- ments Transport For listening in situations with noise from cars, trains, etc. Urban For listening in situations with changing sound levels (in supermarkets, noisy workplaces or sim- ilar) Party For listening in situations with many people talk-...

  • Page 17: Changing Programs

    SMARTTOGGLE PRO- GRAMS Zen+ This program is similar to Zen but allows you to listen to different types of tones or noise NOTE The program names in the table are the default names. If you have chosen to use some of the other names available, write the new names in the table. That way you will always know which programs you have in your hearing aids.

  • Page 18: Using A Phone With Hearing Aids

    Indication for use The Zen program is intended to provide a relaxing sound background (i.e., music/noise source) for adults who desire to listen to such a background in quiet. It may be used as a sound therapy tool in a tinnitus treatment pro- gram that is prescribed by a hearing care professional (audiologists, hearing aid specialists, otolaryngologists) who is trained in tinnitus management.

  • Page 19: Cleaning

    Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex Dry-Go UV to help keep their hearing aids dry and clean. Ask your hearing care professional if this is right...
  • Page 20 When not in your ears leave the battery compartment open to ventilate the hearing aid. For information on how to clean your ear-set, see the ear-set manual. Do not use any kind of liquid or disinfectant to clean your hearing aid. Clean and inspect your hearing aid every day after use to check that it is not broken.

  • Page 21: Accessories

    ACCESSORIES You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care pro- fessional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX for easy landline use FM+DEX for streaming audio and FM signals...

  • Page 22: Troubleshooting

    TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is com- It is not turned on Make sure the battery pletely silent...
  • Page 23 NOTE This information covers only the hearing aid. See the “Ear-sets for Widex hear- ing aids” user manual for information specific to your ear-set. If the problems persist, contact your hearing care professional for assistance.

  • Page 24: Regulatory Information

    REGULATORY INFORMATION The following Table summarizes the technical details of the WidexLink technolo- gy as it is implemented in the UNIQUE™ hearing aids. Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Antenna Inductive antenna Inductive an- Inductive anten- Embedded type tenna ceramic an- tenna Antenna di-...
  • Page 25 Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Range < 1 m remote unit < 1 m remote < 30 cm be- < 10 m be- to hearing aid unit to hearing tween hearing tween PC and < 30 cm between aid and TM-DEX NOAHlink hearing aids or...
  • Page 26 Hearing aids RC-DEX TM-DEX Bluetooth* - NOAHlink Protocol Random Access – Random Ac- Random Access Packet-based no collision avoid- cess – no colli- – no collision protocol, time ance sion avoidance avoidance divided; se- cure Serial Port Profile (SPP) * Bluetooth specification v2.0 + EDR published by the Bluetooth Special Interest Group (SIG).
  • Page 27 Surveillance of partner hearing aid – The hearing aid(s) will signal an alert (“part- ner check”) when a hearing aid battery has expired, or that one of the hearing aids has fallen off. In rare instances, a much stronger wireless source nearby may activate this alert.
  • Page 28 Radio transmitter parameters: Frequency (range): 10.6 MHz (10.2 – 11.0 MHz) Bandwidth (-15dB): 660 kHz Channel: Single channel radio Modulation: FSK Radiated output power: 29 pW / -75 dBm Magnetic field strength: -54 dBμA/m @ 10 m Duty Cycle: < 5 % (averaged over 1 hour of operation) Simplex or semi duplex capability The radio receiver in the UNIQUE™...
  • Page 29 Individual MAC address for each unit which is checked during each transmission. A built-in pairing table which specifies valid and legitimate pairing among units A proprietary Widex communication protocol which checks the package numbers during each transmission. A Cyclic Redundancy Check (CRC) to check data validity and correct errors.
  • Page 30 Guidance and manufacturer’s declaration Electromagnetic emissions The UNIQUE™ series hearing aids are intended for use in the electromagnetic en- vironment specified below. The customer or the user of a UNIQUE™ series hearing aid should assure that it is used in such an environment. Emissions test Compli- Electromagnetic environment - guidance ance...
  • Page 31 The UNIQUE™ series hearing aids are intended for use in the electromagnetic en- vironment specified below. The customer or the user of a UNIQUE™ series hearing aid should assure that it is used in such an environment. Immunity Test IEC 60601 Compliance Electromagnetic en- Test level...
  • Page 32 Immunity Test IEC 60601 Compliance Electromagnetic en- Test level level vironment – guid- ance Surge ± 1 kV line(s) to line(s) applicable *) applicable *) 61000-4-5 ± 2 kV line(s) to earth applicable *) Voltage dips, short <5 % UT interruptions and (>95 % dip applicable *)
  • Page 33 Immunity Test IEC 60601 Compliance Electromagnetic en- Test level level vironment – guid- ance Power frequency 3 A/m 3 A/m Power frequency (50/60 Hz) magnet- magnetic fields ic field should be at levels characteristic of a 61000-4-8 typical location in a typical commercial or hospital environment NOTE UT is the a.c.
  • Page 34 Portable and mobile RF communications equip- ment should be used no closer to any part of the UNIQUETM series hearing aid, including cables, than the recommended separa- tion distance calculated from the equation applica- ble to the frequency of the transmitter.
  • Page 35 Immunity Test IEC 60601 Compliance Electromagnetic environ- Test level level ment – guidance Where P is the maximum output power rating of the transmitter in watts (W) according to the transmit- ter manufacturer and d is the recommended separa- tion distance in meters (m).
  • Page 36 NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies. NOTE 2 These guidelines may not apply in all situations. Electromagnetic propa- gation is affected by absorption and reflection from structures, objects and peo- ple. a. Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios, amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy.
  • Page 37 tions equipment (transmitters) and the UNIQUE™ hearing aids as recommended below, according to the maximum output power of the communications equip- ment. Rated maximum Separation distance according to frequency of transmitter output power of transmitter (W) 150 kHz to 80 MHz 80 MHz to 800 800 MHz to 2.5 d = 1.2 ÖP...
  • Page 38 For transmitters rated at a maximum output power not listed above, the recom- mended separation distance d in meters (m) can be estimated using the equa- tion applicable to the frequency of the transmitter, where P is the maximum out- put power rating of the transmitter in watts (W) according to the transmitter manufacturer.
  • Page 39 EMC emission Medical electrical equipment. 60601-1-2:2007 Immunity, RF General requirements for basic safety and *adapted protocol and ESD essential performance. Electromagnetic compatibility. EN 301 489-3 Immunity, RF Standard for Low Power Transmitters in the V1.6.1 and ESD frequency range 9 kHz – 40 GHz IEC 60118- Immunity International Product std.
  • Page 40 Following the medical evaluation, the physician will give you a written statement that states that your hearing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evalua- tion.
  • Page 41 In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child. An audiologist is qualified by training and experience to assist in the evaluation and rehabilitation of a child with a hearing loss.
  • Page 42 This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate the equipment. Industry Canada Statement / Déclaration d’industrie Canada...
  • Page 43 (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. EC directives Directive 1999/5/EC Hereby, Widex A/S declares that this U-PA is in compliance with the essen- tial requirements and other relevant provisions of Directive 1999/5/EC.
  • Page 44 A copy of the Declaration of Conformity according to 1999/5/EC can be found at: http://widex.com/doc N26346 Information regarding disposal Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste. Hearing aids, batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment, or given to your hearing care professional for safe disposal.
  • Page 45 SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (labels/IFU/ etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and ad- dress are stated next to the symbol. If appropriate, the date of manu- facture may also be stated.
  • Page 46 Symbol Title/Description WEEE mark “Not for general waste” When a product is to be discarded, it must be sent to a designated collection point for recycling and recovering to prevent the risk of harm to the environment or human health as a result of the presence of hazardous substances.
  • Page 48 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www.widex.com Manual no.: 9 514 0318 041 #02 9 514 0318 041 #02 CIB number: CIB349 Issue: 2016-07...

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