Widex UNIQUE U-IM User Instructions
Widex UNIQUE U-IM User Instructions

Widex UNIQUE U-IM User Instructions

Unique family. in-the-canal/in-the-ear

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WIDEX UNIQUE
USER INSTRUCTIONS
THE WIDEX UNIQUE™ FAMILY
U-IM/U-IP model
In-the-canal/In-the-ear

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Summary of Contents for Widex UNIQUE U-IM

  • Page 1 WIDEX UNIQUE USER INSTRUCTIONS THE WIDEX UNIQUE™ FAMILY U-IM/U-IP model In-the-canal/In-the-ear...
  • Page 2: Your Hearing Aid

    YOUR HEARING AID To be filled out by the hearing care professional)  Vent  No vent  Extraction cord  Volume control  Push button Your hearing aid series: PROGRAMS  Universal  Audibility Extender  Quiet  Audibility Extender ...
  • Page 3 SMARTTOGGLE PROGRAMS  Zen+  Audibility Extender  Phone+  Audibility Extender NOTE The program names in the table are the default names. If you have chosen to use some of the other names available, write the new names in the table. That way you will always know which programs you have in your hearing aids.
  • Page 4: Table Of Contents

    CONTENTS YOUR HEARING AID...................6 Welcome......................6 Important safety information.................7 THE HEARING AID..................9 Indications for use................... 9 Intended use.....................9 The battery....................... 9 Sound signals....................11 How to tell right from left................12 Turning the hearing aid on and off...............12 Putting on and removing your hearing aid..........13 Programs......................14 Program and sound adjustment..............
  • Page 5 REGULATORY INFORMATION..............30 EC directives....................30 FCC and IC statements...................31 SYMBOLS....................34...
  • Page 6: Your Hearing Aid

    YOUR HEARING AID Welcome Congratulations on your new hearing aid. Use your hearing aid regularly, even if it takes some time getting used to it. Infrequent users don’t usually get the full benefit of a hearing aid. NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet.
  • Page 7: Important Safety Information

    Important safety information Read these pages carefully before you begin using your hearing aid. Hearing aids and batteries can be dangerous if swallowed or used im- properly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact a doctor immediately. Take your hearing aids out when you are not using them.
  • Page 8 Your hearing aids should be stored and transported within the temperature and humidity ranges of -20°C to +55°C (-4°F to 131°F) and 10%-95% rH. Your hearing aids are designed to operate from 0°C (32°F) to 50°C (122°F). For more information about your hearing aids, visit: www.widex.com.
  • Page 9: The Hearing Aid

    THE HEARING AID Indications for use The hearing aids are indicated for individuals older than 36 months with a range of hearing loss from minimal (10 dB HL) to severe (90 dB HL) and all hearing loss configurations. They are to be programmed by licensed hearing care professionals (audiol- ogists, hearing aid specialists, otolaryngologists) who are trained in hearing (re)habilitation.
  • Page 10: Changing The Battery

    NOTE Check that the battery is completely clean and free of any residue before insert- ing it in the hearing aid. Otherwise your hearing aid may not function as expec- ted. Never attempt to recharge your hearing aid batteries, as they could ex- plode.
  • Page 11: Sound Signals

    Close the drawer. If it doesn't close easily, the battery is not placed correctly. If you are not using the hearing aid for a few days, keep the battery compartment open. NOTE Avoid dropping your hearing aid - hold the hearing aid above a soft surface while changing the battery.
  • Page 12: How To Tell Right From Left

    Zen+ Message/tone Ask your hearing care professional to turn these sounds signals off if you don't need them. Lost partner (Only available in 440-series) Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite ear.
  • Page 13: Putting On And Removing Your Hearing Aid

    Putting on and removing your hearing aid Close the battery lid completely. Hold the hearing aid with your thumb and forefinger and insert it slowly into your ear until you feel resistance. Then use the tip of your forefinger to gently push the hearing aid into your ear until it feels comfortable.
  • Page 14: Programs

    Programs PROGRAMS Universal For everyday use Quiet Special program for listening in quiet envi- ronments Transport For listening in situations with noise from cars, trains, etc. Urban For listening in situations with changing sound levels (in supermarkets, noisy work- places or similar) Party For listening in situations with many people talking at the same time...
  • Page 15 SMARTTOGGLE PROGRAMS Zen+ This program is similar to Zen but allows you to listen to different types of tones or noise Phone+ This program lets you listen to the phone and avoid the surrounding sounds. One of your hearing aids transmits the phone con- versation to the other, so that you can listen with both ears NOTE...
  • Page 16: Program And Sound Adjustment

    The Zen program Your hearing aid may be provided with a unique optional listening program called Zen. It makes musical tones (and sometimes a rushing noise) in the back- ground. If you perceive a decrease in loudness, tolerance of sounds, speech not as clear, or worsening tinnitus, contact your hearing care professional.
  • Page 17 You can also mute your hearing aid if you need to. Do as follows: ● Keep turning the volume control towards the rear until you can hear the steady sound To turn the sound on again: ● Turn the volume control towards the front or ●...
  • Page 18 As a combined program and sound adjustment button: If you have this option, tap the button on your hearing aid if you’d like more audibility and more volume. If you need to decrease the volume or if you’d like more comfort, just tap the button on your hearing aid. A long push on either of your hearing aids will change programs.
  • Page 19: Cleaning

    CLEANING Tools You will receive the following cleaning tools with your hearing aid: 1. Cloth 2. Brush 3. Long wax-removing tool 4. Short wax-removing tool 5. Battery magnet 2. 3. 4. 5. Cleaning the hearing aid Cleaning your hearing aid every day will make it more efficient and more comfortable to wear.
  • Page 20 Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex Dry-Go to help keep their hear- ing aids dry and clean. Ask your hearing care professional if this is right for...
  • Page 21: Cleaning The Microphone Grids

    The microphone grid helps to protect the hearing aid mi- crophones against dirt and earwax. Always use micro- phone grids supplied by Widex with your hearing aid. Open the case as illustrated. The microphone grid tool consists of the following parts: 1.
  • Page 22 Insert the removal hook into the used grid. Keep the holder at a right angle. Pull the used grid straight out. Insert the new grid into the microphone opening. Pull the holder straight out while turning it slightly to make sure the grid remains in place. Ask your hearing care professional about how often you should change the microphone grid.
  • Page 23: The Wax Guard

    If the grid fits loosely, discard it and use a new one. The wax guard The wax guard helps to protect the hearing aid against earwax. Always use wax guards supplied by Widex with your hearing aid. Changing the wax guard Open the wax guard case as illustrated.
  • Page 24 Keep the holder at a right angle. Pull the used wax guard straight out. Insert the new wax guard into the opening of the sound outlet and press it gently.
  • Page 25 Pull the holder straight out. Ask your hearing care professional about how often you should change the wax guard. The wax guard is for one-time use only and is not intended to be cleaned. If the wax guard fits loosely, discard it and use a new one. If the wax guard falls off inside your ear, contact your doctor or hearing care professional to have it removed.
  • Page 26: Accessories

    ACCESSORIES You can use a variety of accessories with your hearing aid. To see whether you could benefit from using these accessories, ask your hearing care pro- fessional. Name RC-DEX remote control TV-DEX for listening to TV and audio PHONE-DEX for easy landline use FM+DEX for streaming audio and FM signals...
  • Page 27: Troubleshooting

    TROUBLESHOOTING These pages contain advice on what to do if your hearing aid stops working or if it doesn't work as expected. If the problem persists, contact your hear- ing care professional. Problem Possible cause Solution The hearing aid is It is not turned on Make sure the battery is completely silent...
  • Page 28 Problem Possible cause Solution The hearing aid whis- Your ear is blocked by Contact your doctor tles continuously earwax It is not correctly Take it out and reinsert it placed in your ear ca- It fits loosely in your Contact your hearing care ear canal professional The hearing aid is un-...
  • Page 29 Problem Possible cause Solution Your hearing aids are The connection be- Turn them off and on again not working in syn- tween the hearing aids chrony is lost The hearing aids do a. The device is used a. Move the device closer to not respond with a beyond the transmis- the hearing aids...
  • Page 30: Regulatory Information

    REGULATORY INFORMATION EC directives Directive 2014/53/EU Hereby, Widex A/S declares that this U-IM/U-IP is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU. The U-IM/U-IP contains a radio transmitter operating at 10.6 MHz, -54 dBμA/m @10 m .
  • Page 31: Fcc And Ic Statements

    FCC and IC statements FCC ID: TTY-UI IC: 5676B-UI Federal Communications Commission Statement This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 32 — Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. — Consult the dealer or an experienced radio/TV technician for help. NOTE: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
  • Page 33 Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’in- tensité...
  • Page 34: Symbols

    SYMBOLS Symbols commonly used by Widex A/S in medical device labelling (la- bels/IFU/etc.) Symbol Title/Description Manufacturer The product is produced by the manufacturer whose name and address are stated next to the symbol. If appropriate, the date of manufacture may also be stated.
  • Page 35 Symbol Title/Description CE mark The product is in conformity with the requirements set out in European CE marking directives. RCM mark The product complies with electrical safety, EMC and radio spectrum regula- tory requirements for products supplied to the Australian or New Zealand market.
  • Page 36 WIDEX A/S Nymoellevej 6, DK-3540 Lynge, Denmark www.widex.com 9 514 0398 001 #01 Manual no.: 9 514 0398 001 #01 Issue: 2017-03...

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