1. Manuals
  2. Brands
  3. Dell Manuals
  4. Server
  5. DL4300
  6. Owner's manual

Dell DL4300 Owner's Manual

Appliance
Hide thumbs Also See for DL4300:
Table of Contents

Advertisement

Quick Links

Download this manual
Dell DL4300 Appliance
Owner's Manual
Regulatory Model: E31S Series
Regulatory Type: E31S001

Advertisement

Table of Contents
loading

Related Manuals for Dell DL4300

Summary of Contents for Dell DL4300

  • Page 1 Dell DL4300 Appliance Owner's Manual Regulatory Model: E31S Series Regulatory Type: E31S001...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents 1 About your Dell DL4300 Appliance..............9 ........................9 Supported configurations ......................9 Front panel features and indicators ..................... 11 Back panel features and indicators ........................14 Hard drive indicator codes ..........................15 NIC indicator codes ..................... 15 Power supply unit indicator codes ....................
  • Page 4 ........................35 Entering System Setup ..........................36 System BIOS ........................54 iDRAC Settings utility ......................55 System Information details ........................55 Dell Lifecycle Controller ....................56 Embedded system management ............................56 Boot Manager ........................56 Viewing Boot Manager ......................56 Boot Manager main menu 6 Installing and removing system components..........
  • Page 5 ...............72 Removing a hard drive carrier from the hard drive tray ..............73 Installing a hard drive carrier into the hard drive tray ................. 74 Removing a hard drive from a hard drive carrier .............76 Removing the hard drive backplane from the hard drive tray ............
  • Page 6 ...................... 123 Installing an internal SD card ..................123 Removing the internal dual SD module ..................125 Installing the internal dual SD module ........................125 Network daughter card ..................126 Removing the network daughter card ..................127 Installing the network daughter card ...........................129 System battery ......................129 Replacing the system battery...
  • Page 7 ..............170 When to use the Embedded System Diagnostics ..........170 Running the Embedded System Diagnostics from Boot Manager .....170 Running the Embedded System Diagnostics from the Dell Lifecycle Controller ......................171 System diagnostic controls ........................171 Dell Server E-Support Tool 8 Jumpers and connectors ................172 ......................
  • Page 8 10 Getting help....................190 ..........................190 Contacting Dell ....................190 Locating Service Tag of your system .........................190 Documentation feedback...

  • Page 9: About Your Dell Dl4300 Appliance

    About your Dell DL4300 Appliance Supported configurations Your Dell DL4300 Appliance supports the following configurations: Table 1. Standard Edition Component Specification Processor Up to two Intel Xeon E5-2640 v4 processor Hard drives Up to twelve 3.5–inch hard drives, two 2.5–inch back-accessible hard drives connected to a SATA chipset, and four 3.5–inch hard drives in the middle...
  • Page 10 diagnostic LEDs or the LCD panel is prominently on the front panel. The hot swappable hard drives are accessible from the front panel. Figure 1. Front panel features and indicators (Twelve x 3.5–inch hard drive chassis) System identification button Power button NMI button Information tag Hard drives...

  • Page 11: Back Panel Features And Indicators

    USB management port/ Enables you to connect USB devices to the system iDRAC Direct or provides access to the iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Video connector Enables you to connect a display to the system.
  • Page 12 Figure 2. Back panel features and indicators—DL4300 System identification button System identification connector iDRAC8 Enterprise port Half-height PCIe expansion-card slot (3) Serial connector Video connector USB connector (2) Full-height PCIe expansion-card slot (3) Ethernet connector (2) 10. Power supply unit (PSU1) 11.
  • Page 13 Item Indicator, button, or Icon Description connector iDRAC8 Enterprise port Dedicated management port. Half-height PCIe Allows you to connect up to three half-height PCI expansion-card slot (3) Express expansion cards. Serial connector Allows you to connect a serial device to the system.

  • Page 14: Hard Drive Indicator Codes

    Hard drive indicator codes Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition of the hard drive. Figure 3.

  • Page 15: Nic Indicator Codes

    Drive-status indicator pattern (RAID only) Condition Flashes green for three seconds, amber for Rebuild stopped three seconds, and then turns off after six seconds NIC indicator codes Each NIC on the back panel has an indicator that provides information about the network activity and link status.
  • Page 16 CAUTION: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label on the back. NOTE: Mixing PSUs from previous generations of Dell PowerEdge servers can result in a PSU mismatch condition or failure to turn the system on.

  • Page 17: Diagnostic Indicators On The Front Panel

    Check the System Event Log or system messages for the specific issue. For more • When the system is turned on. information about error messages, see the Dell Event and Error Messages Reference • When the system is in standby. Guide at Dell.com/openmanagemanuals > •...

  • Page 18: Idrac Direct Led Indicator Codes

    Icon Description Condition Corrective action (ePSA). If the hard drives are configured in a RAID array, restart the system and enter the host adapter configuration utility program. Electrical The indicator flashes amber Check the System Event Log or system indicator if the system experiences an messages for the specific issue.
  • Page 19 Figure 6. iDRAC Direct LED indicator iDRAC Direct status indicator The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import). Table 9. iDRAC Direct LED indicators Convention iDRAC Direct Condition LED indicator pattern...

  • Page 20: Quick Sync Indicator Codes

    Quick Sync indicator codes Figure 7. Quick Sync indicator codes Quick Sync status indicator Quick Sync activation button Table 11. Quick Sync indicator codes Power indicator pattern Condition Slow flash Indicates that Quick Sync is waiting to be configured from iDRAC. Solid Indicates that Quick Sync is ready to transfer.
  • Page 21 Related Links Getting help...

  • Page 22: Documentation Matrix

    Managing your system For information about working with Dell.com/support/home your system, see the Dell DL4300 Appliance User's Guide. For information about supported Dell.com/support/home hardware and software versions for your system, see the Dell DL4300...
  • Page 23 For information about installing, using, Dell.com/openmanagemanuals and troubleshooting Dell OpenManage Essentials, see the Dell OpenManage Essentials User’s Guide. For understanding the features of Dell Dell.com/idracmanuals Lifecycle Controller (LCC), see the Dell Lifecycle Controller User’s Guide. Working with Dell For information about understanding Dell.com/storagecontrollermanuals...

  • Page 24: Technical Specifications

    Edition Expansion bus specifications The Dell DL4300 system supports PCI express (PCIe) generation 3 expansion cards, which need to be installed on the system board using expansion card risers. This system supports three types of expansion card risers. The following table provides the expansion card riser specifications: Table 13.

  • Page 25: Psu Specifications

    NOTE: When using slots 1 through 4 on the riser, ensure that both the processors are installed on the system. PSU specifications Your Dell DL4300 system supports up to two AC redundant power supply units (PSUs). Table 14. PSU specifications Class...

  • Page 26: Drive Specifications

    Drive specifications Hard drives The Dell DL4300 system supports up to twelve 3.5 inch and two 2.5 inch back-accessible and four 3.5 inch (in the hard-drive tray), internal, hot-swappable Nearline SAS drives in hard-drive slots 0 through 11 and 12 through 15.

  • Page 27: Video Specifications

    Video type Matrox G200eR2 Video memory 16 MB Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/environmental_datasheets. Table 18. Temperature specifications Temperature Specifications Storage –40°C to 65°C (–40°F to 149°F) Continuous operation (for altitude less than 10°C to 35°C (50°F to 95°F) with no direct sunlight on the...

  • Page 28: Particulate And Gaseous Contamination Specifications

    Table 21. Maximum shock specifications Maximum vibration Specifications Operating Six consecutively executed shock pulses in the positive and negative x, y, and z axes of 40 G for up to 2.3 ms. Storage Six consecutively executed shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) of 71 G for up to 2 ms.

  • Page 29: Standard Operating Temperature

    Particulate contamination Specifications NOTE: This condition applies to data center and non-data center environments. • Air must be free of corrosive dust. Corrosive dust • Residual dust present in the air must have a deliquescent point less than 60% relative humidity. NOTE: This condition applies to data center and non-data center environments.

  • Page 30: Expanded Operating Temperature Restrictions

    160 W or higher wattage processor is not supported. • Redundant power supply units are required. • Non-Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported. • The 3.5-inch hard drive chassis supports a maximum of 120 W processor. •...

  • Page 31: Initial System Setup And Configuration

    Setting up and configuring the iDRAC IP address You can set up the Integrated Dell Remote Access Controller (iDRAC) IP address by using one of the following interfaces: •...

  • Page 32: Log In To Idrac

    Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Downloading the drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system.
  • Page 33 Dell.com/openmanagemanuals → OpenManage Server Administrator or Dell.com/openmanagemanuals → OpenManage Essentials.

  • Page 34: Pre-Operating System Management Applications

    Your system has the following options to manage the pre-operating system applications: • System Setup • Boot Manager • Dell Lifecycle Controller • Preboot Execution Environment (PXE) Navigation keys The navigation keys can help you quickly access the pre-operating system management applications. Table 28. Navigation keys Description <Page Up>...

  • Page 35: System Setup

    UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. Device Settings Enables you to configure device settings.

  • Page 36: System Bios

    System BIOS You can use the System BIOS screen to edit specific functions such as boot order, system password, setup password, set the RAID mode, and enable or disable USB ports. Viewing System BIOS To view the System BIOS screen, perform the following steps: Turn on, or restart your system.
  • Page 37 Viewing Boot Settings To view the Boot Settings screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 38 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode.
  • Page 39 Network Settings screen details The Network Settings screen details are explained as follows: Option Description PXE Device n (n = Enables or disables the device. When enabled, a UEFI boot option is created for the 1 to 4) device. PXE Device n Enables you to control the configuration of the PXE device.
  • Page 40 Option Description TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys may affect booting to the operating system. Clears all the contents of the TPM. The TPM Clear option is set to No by default. Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option.
  • Page 41 Use the following guidelines to assign the system password: • A password can have up to 32 characters. • The password can contain the numbers 0 through 9. • Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). A message prompts you to reenter the system password.
  • Page 42 Operating with a setup password enabled If Setup Password is set to Enabled, type the correct setup password before modifying the system setup options. If you do not type the correct password in three attempts, the system displays the following message: Invalid Password! Number of unsuccessful password attempts: <x>...
  • Page 43 Operating Mode Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, Dell Fault Resilient Mode and Dell NUMA Fault Resilient Mode. This option is set to Optimizer Mode by default. NOTE: The Memory Operating Mode option can have different default and...
  • Page 44 Option Description NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability.
  • Page 45 NOTE: This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set Turbo to Performance.
  • Page 46 Option Description Option Description Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor. SATA Settings You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system.
  • Page 47 Option Description Port B Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled. Option Description Model...
  • Page 48 Option Description Option Description Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives. Port F Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support.
  • Page 49 Option Description For AHCI or RAID mode, BIOS support is always enabled. Option Description Model Specifies the drive model of the selected device. Drive Type Specifies the type of drive attached to the SATA port. Capacity Specifies the total capacity of the hard drive. This field is undefined for removable media devices such as optical drives.
  • Page 50 Option Description User Accessible Enables or disables the USB ports. Selecting Only Back Ports On disables the front USB Ports USB ports, selecting All Ports Off disables all USB ports. The USB keyboard and mouse operate during boot process in certain operating systems. After the boot process is complete, the USB keyboard and mouse do not work if the ports are disabled.
  • Page 51 Serial Communication You can use the Serial Communication screen to view the properties of the serial communication port. Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Turn on, or restart your system. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 52 Custom, the BIOS automatically sets the rest of the options. You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
  • Page 53 Option Description Collaborative CPU Enables or disables the CPU power management option. When set to Enabled, the Performance CPU power management is controlled by the OS DBPM and the System DBPM Control (DAPC). This option is set to Disabled by default. Memory Patrol Sets the memory patrol scrub frequency.

  • Page 54: Idrac Settings Utility

    NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Entering the iDRAC Settings utility Turn on or restart the managed system.

  • Page 55: System Information Details

    UEFI Compliance Specifies the UEFI compliance level of the system firmware. Version Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the...

  • Page 56: Embedded System Management

    The Dell Lifecycle Controller can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller. For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/...

  • Page 57: Installing And Removing System Components

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 58: After Working Inside Your System

    Install the system cover. If applicable, install the system into the rack. For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals. If removed, install the optional front bezel. Reconnect the peripherals and connect the system to the electrical outlet.
  • Page 59 Slide the release latch up and pull the left end of the bezel. Unhook the right end, and remove the bezel. Figure 8. Removing the optional front bezel release latch bezel lock front bezel...

  • Page 60: Installing The Optional Front Bezel

    Figure 9. Removing the optional Quick Sync front bezel release latch bezel lock Quick Sync bezel Installing the optional front bezel Prerequisites Follow the safety guidelines listed in the Safety instructions section. Steps Locate and remove the bezel key. NOTE: The bezel key is attached to the back of the bezel. Hook the right end of the bezel onto the chassis.
  • Page 61 Figure 10. Installing the optional front bezel bezel lock front bezel Figure 11. Installing the Quick Sync bezel bezel lock Quick Sync bezel...

  • Page 62: System Cover

    System cover The system cover protects the components inside the system and helps in maintaining air flow inside the system. Removing the system cover actuates the intrusion switch which aids in maintaining system security. Removing the system cover Prerequisites Follow the safety guidelines listed in the Safety instructions section. Turn off the system, including any attached peripherals.

  • Page 63: Installing The System Cover

    Figure 12. Removing the system cover system cover latch latch release lock Next steps Install the system cover. Installing the system cover Prerequisites Follow the safety guidelines listed in the Safety instructions section. Ensure that all internal cables are connected and placed out of the way and no tools or extra parts are left inside the system.

  • Page 64: Inside The System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 65: Cooling Shroud

    Figure 14. Inside the system cooling-fan in the cooling-fan assembly (6) processor (2) DIMMs (24) hard-drive backplane (back) hard drive (2) (back) power supply unit (2) expansion-card riser 3 network daughter card expansion-card riser 2 expansion-card riser 1 hard-drive backplane Cooling shroud The cooling shroud has aerodynamically placed openings that direct the airflow across the entire system.

  • Page 66: Removing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 67: Installing The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 68: Hard-Drive Tray Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 69: Installing The Hard Drive Tray

    Next steps Install the hard drive tray. See the Installing the hard drive tray section. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions After working inside your system Before working inside your system Installing the hard drive tray Installing the hard drive tray Prerequisites...

  • Page 70: Removing A Hard Drive Blank From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 71: Installing A Hard Drive Blank Into A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 72: Removing A Hard Drive Carrier From The Hard Drive Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 73: Installing A Hard Drive Carrier Into The Hard Drive Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 74: Removing A Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 75 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 76: Removing The Hard Drive Backplane From The Hard Drive Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 77: Installing The Hard Drive Backplane In The Hard Drive Tray

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 78: Cooling Fans

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 79: Installing A Cooling Fan

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 80: Cooling-Fan Assembly

    Steps Align the connector at the base of the cooling fan with the connector on the system board. Slide the cooling fan into the securing slot until the tab locks into place. Figure 27. Installing a cooling fan cooling fan assembly cooling fan connector (6) fan release tab (6) cooling fan (6)
  • Page 81 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 82: Installing The Cooling-Fan Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 83: System Memory

    Next steps Follow the procedure listed in the After working inside your system section. System memory Your system supports DDR4 registered DIMMs (RDIMMs). NOTE: MT/s indicates DIMM speed in MegaTransfers per second. Memory bus operating frequency can be 2133 MT/s depending on the following factors: •...

  • Page 84: General Memory Module Installation Guidelines

    General memory module installation guidelines NOTE: Memory configurations that fail to observe these guidelines can prevent your system from booting, stop responding during memory configuration, or operating with reduced memory. The system supports Flexible Memory Configuration, enabling the system to be configured and run in any valid chipset architectural configuration.

  • Page 85: Sample Memory Configurations

    Memory sparing NOTE: To use memory sparing, this feature must be enabled in System Setup. In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the data from this rank is copied to the spare rank, and the failed rank is disabled. With memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel.

  • Page 86: Removing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 87: Installing Memory Modules

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 88 Follow the procedure listed in the Before working inside your system section. Removing the cooling fan assembly. Removing the cooling fan assembly. Remove the cooling shroud. Steps Locate the appropriate memory module socket. CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the memory module or metallic contacts.

  • Page 89: Processors And Heat Sinks

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 90 CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring up suddenly if not firmly grasped. Steps Release the open first socket lever near the unlock icon by pushing the lever down and out from under the tab.
  • Page 91 Figure 32. Processor shield close first socket release lever lock icon processor open first socket release lever unlock icon...
  • Page 92 Figure 33. Removing a processor close first socket-release lever pin-1 indicator of processor processor slot (4) processor shield open first socket-release lever socket socket keys (4) Next steps Replace the processor(s). Install the heat sink. Reinstall the cooling shroud. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions After working inside your system...

  • Page 93: Installing A Processor

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 94 CAUTION: Do not use force to seat the processor. When the processor is positioned correctly, it engages easily into the socket. Align the pin-1 indicator of the processor with the triangle on the system board. Place the processor on the socket such that the slots on the processor align with the socket keys. 10.

  • Page 95: Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 96: Installing The Pcie Card Holder

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 97: Opening And Closing The Pcie Card Holder Latch

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 98: Cable Retention Bracket

    Figure 37. Opening the PCIe card holder latch PCIe card holder release tab PCIe card holder latch Figure 38. Closing the PCIe card holder latch PCIe card holder release tab PCIe card holder latch Next steps Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system...

  • Page 99: Installing The Cable Retention Bracket

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 100: Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 101: Removing The Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 102 Figure 41. Removing the integrated storage controller card integrated storage controller cable integrated storage controller card integrated storage controller card integrated storage controller card connector on the system board holder Next steps Install the expansion card riser 1. Install the cooling shroud. Installing the integrated storage controller card.

  • Page 103: Installing The Integrated Storage Controller Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 104: Expansion Cards And Expansion Card Riser

    Figure 42. Installing the integrated storage controller card integrated storage controller cable integrated storage controller card integrated storage controller card integrated storage controller card connector on the system board holder Next steps Install the expansion card riser 1. Install the cooling shroud. Follow the procedure listed in the After working inside your system section.

  • Page 105: Expansion Card Installation Guidelines

    Expansion card installation guidelines Depending on your system configuration, the following PCI Express (PCIe) generation 3 expansion cards are supported: Table 32. Supported expansion cards PCIe slot Riser Processor Height Length Link Slot width connection width Processor 2 Low Profile Half Length Processor 2 Low Profile...

  • Page 106: Removing An Expansion Card From Expansion Card Riser 2 Or 3

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 107: Installing An Expansion Card Into The Expansion Card Riser 2 Or 3

    Figure 43. Removing an expansion card from expansion card riser 2 or 3 expansion card expansion card latch expansion card riser power connector expansion card connector Next steps Install an expansion card into the expansion card riser. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system...
  • Page 108 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 109: Removing An Expansion Card From The Expansion Card Riser 1

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 110: Installing An Expansion Card Into The Expansion Card Riser 1

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 111 NOTE: The expansion card riser 1 can be used only when both the processors are installed. Steps Unpack the expansion card and prepare it for installation. For instructions, see the documentation accompanying the card. Press tab A and rotate the latch clockwise. Press tab B and rotate the latch down.

  • Page 112: Removing The Riser 1 Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 113: Installing The Riser 1 Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 114: Removing Expansion Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 115 expansion card riser 1 connector riser guide-front Figure 50. Identifying connectors on the expansion card riser 1 expansion card slot 1 expansion card slot 2 expansion card slot 3...
  • Page 116 Figure 51. Removing the expansion card riser 2 power connector (for GPU cards) expansion card riser 2 riser guide-back expansion card riser 2 connector riser guide-front...
  • Page 117 Figure 52. Identifying connectors on the expansion card riser 2 expansion card slot 4 expansion card slot 5 power connector (for GPU cards) Figure 53. Removing the expansion card riser 3 riser guide-front power connector (for GPU cards)
  • Page 118 expansion card riser 3 riser guide-back expansion card riser 3 connector Figure 54. Identifying connectors on the expansion card riser 3 (default) expansion card slot 6 expansion card slot 7 power connector (for GPU cards) Figure 55. Identifying connectors on the expansion card riser 3 (alternate) expansion card slot 6 power connector (for GPU cards) Next steps...

  • Page 119: Installing Expansion Card Risers

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 120 Figure 57. Installing the expansion card riser 2 power connector (for GPU cards) expansion card riser 2 riser guide-back expansion card riser 2 connector riser guide-front...

  • Page 121: Internal Dual Sd Module (Optional)

    Figure 58. Installing the expansion card riser 3 riser guide-front power connector (for GPU cards) expansion card riser 3 riser guide-back expansion card riser 3 connector Next steps Install the expansion card(s) into the expansion card risers 2 or 3. Follow the procedure listed in the After working inside your system section.

  • Page 122: Removing An Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 123: Installing An Internal Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 124 Figure 60. Removing and installing the Internal Dual SD Module (IDSDM) Internal Dual SD module LED status indicator (2) SD card SD card slot IDSDM connector The following table describes the IDSDM indicator codes. Table 34. IDSDM indicator codes Convention IDSDM indicator code Description Green...

  • Page 125: Installing The Internal Dual Sd Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 126: Removing The Network Daughter Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 127: Installing The Network Daughter Card

    Figure 61. Removing the NDC captive screw socket (2) connector on the system board captive screw (2) touch point (2) network daughter card (NDC) back panel slot for Ethernet connectors Next steps Install the NDC. If removed, install the expansion card(s) on the expansion card riser 2. Follow the procedure listed in the After working inside your system section.
  • Page 128 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 129: System Battery

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 130: Power Supply Units

    Figure 63. Removing the system battery system battery system battery slot To install a new system battery, hold the battery with the "+" facing up and slide it under the securing tabs. Press the battery into the connector until it snaps into place. Figure 64.

  • Page 131: Hot Spare Feature

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 132: Installing The Power Supply Unit Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 133: Removing An Ac Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 134: Installing An Ac Power Supply Unit

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 135: Hard Drives

    For more information on these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector HDD FAQ document at Dell.com/poweredgemanuals. All hard drives are connected to the system board through the hard drive backplane. Hard drives are supplied in hot-swappable hard drive carriers that fit in the hard drive slots.

  • Page 136: Removing A 2.5 Inch Hard Drive Blank (Rear)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 137: Removing A 3.5-Inch Hard Drive Blank

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 138: Installing A 3.5-Inch Hard Drive Blank

    Figure 71. Removing a 3.5-inch hard drive blank hard drive blank release button Next steps If applicable, install the front bezel. Related Links Safety instructions Installing a 3.5-inch hard drive blank Prerequisites Follow the safety guidelines listed in the Safety instructions section. If installed, remove the front bezel.

  • Page 139: Removing A Hard Drive From A Hard Drive Carrier

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 140: Removing A Hot Swappable Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 141: Installing A Hot Swappable Hard Drive

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 142 Steps If a hard drive blank is installed in the hard drive slot, remove it. Install a hard drive in the hard drive carrier. For more information, see the Installing a hot swappable hard drive into a hot swappable hard drive carrier section. Press the release button on the front of the hard drive carrier and open the hard drive carrier handle.

  • Page 143: Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 144 Figure 78. Removing and installing the 3.5 inch (x12) backplane release tab (2) cable A2 cable A1 left ear control panel cable backplane signal cable backplane power cable (2) cable A0/B0 USB cable control panel cable 10. right ear control panel flex cable 11.
  • Page 145 Figure 79. Cabling diagram—3.5 inch (x12) backplane (option 1) hard-drive backplane system board backplane signal connector 0 backplane signal connector 1 integrated storage controller card...
  • Page 146 Figure 80. Cabling diagram—3.5 inch (x12) backplane (option 2) hard-drive backplane system board backplane signal connector 0 backplane signal connector 1 hard-drive mid plane integrated storage controller card backplane signal connector 2 Next steps Replace the hard-drive backplane. Follow the steps in the Installing the hard-drive backplane section.

  • Page 147: Installing The Hard Drive Backplane

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 148 Figure 81. Installing the 2.5 inch (x24) SAS/SATA backplane release tab (2) left ear control panel cable backplane power cable hard drive backplane expander backplane signal cable hard drive backplane assembly backplane power cable mini SAS cable connector (2) SAS cable (3) 10.
  • Page 149 Figure 82. Installing the 3.5 inch (x12) SAS/SATA backplane release tab (2) SAS cable A2 SAS cable A1 left ear control panel cable backplane signal cable backplane power cable (2) SAS cable A0/B0 USB cable control panel cable 10. right ear control panel flex cable 11.
  • Page 150 Figure 83. Installing the 1.8 Inch (x18) SAS/SATA backplane release pin left ear control panel cable SAS A2 cable backplane signal cable control panel cable backplane power cable USB cable mini SAS connector (2) SAS cable (2) 10. right ear control panel flex cable 11.

  • Page 151: Removing The Hard Drive Backplane (Rear)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 152: Installing The Hard Drive Backplane (Rear)

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 153 Steps Align the notches on the backplane with the notches on the chassis. Lift the release pin and slide the backplane toward the back of the chassis until firmly seated. Release the release pin to lock the backplane to the chassis. Reconnect all the cables to the backplane.

  • Page 154: Control Panel

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 155 Figure 86. Removing and installing the LCD control panel—four 3.5-inch hot swappable hard drive chassis LCD control panel notches (6) display module cable retention clip display module cable tabs on the LCD control panel (6)

  • Page 156: Installing The Lcd Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 157: Removing The Led Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 158 Figure 88. Removing and installing the LED module—four cabled hard drive chassis LED module screw (2) slot on the chassis Figure 89. Removing and installing the LED control panel board—four cabled hard drive chassis screw (2) control panel connector cable...

  • Page 159: Installing The Led Control Panel Assembly

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 160 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 161: System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 162 Steps Disconnect all cables from the system board. CAUTION: Take care not to damage the system identification button while removing the system board from the chassis. CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
  • Page 163 Figure 91. Removing the system board release pin system board system board holder Next steps Install the system board. Follow the procedure listed in the After working inside your system section. Related Links Safety instructions Before working inside your system After working inside your system...

  • Page 164: Installing The System Board

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 165 Figure 92. Installing the system board release pin system board system board holder Next steps Install the Trusted Platform Module (TPM). For information about how to install the TPM, see the Installing the Trusted Platform Module section. For more information on the TPM, see the Trusted Platform Module section.
  • Page 166 Follow the procedure listed in the After working inside your system section. Import your new or existing iDRAC Enterprise license. For more information, see Integrated Dell Remote Access Controller User's Guide, at Dell.com/esmmanuals. Ensure that you: Use the Easy Restore feature to restore the Service Tag.

  • Page 167: Trusted Platform Module

    Click Ok. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/ idracmanuals. Restoring the Service Tag by using the Easy Restore feature The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration, and the system configuration data after replacing the system board.

  • Page 168: Installing The Trusted Platform Module

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 169: Initializing The Tpm For Bitlocker Users

    Related Links Safety instructions Safety instructions Before working inside your system After working inside your system Installing the system board Initializing the TPM for BitLocker users Initialize the TPM. For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/ cc753140.aspx. The TPM Status changes to Enabled, Activated. Initializing the TPM for TXT users While booting your system, press F2 to enter System Setup.

  • Page 170: Using System Diagnostics

    Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.

  • Page 171: System Diagnostic Controls

    Dell Server E-Support Tool Dell System E-Support Tool (DSET) allows you to collect hardware, storage and operating system information for your Dell Appliance. This information is consolidated into a single System Configuration Report that can be used for troubleshooting or inventory collection of a system.

  • Page 172: Jumpers And Connectors

    Jumpers and connectors This topic provides specific information about the system jumpers. It also provides some basic information about jumpers and switches and describes the connectors on the various boards in the system. Jumpers on the system board help to disable system and setup passwords. You must know the connectors on the system board to install components and cables correctly.

  • Page 173: System Board Jumpers And Connectors

    System board jumpers and connectors Figure 94. System board jumpers and connectors Table 36. System board connectors Item Connector Description J_BP_SIG1 Backplane signal connector 1 J_PS_2 PSU 2 connector J_BP_SIG0 Backplane signal connector 0 J_BP0 Backplane power connector 0 J_PS_1 PSU 1 connector J_IDSDM Internal dual SD module connector...
  • Page 174 Item Connector Description J_COM1 Serial connector J_IDRAC_RJ45 iDRAC8 connector J_CYC System identification connector CYC_ID System identification button J_TPM_MODULE Trusted Platform Module connector J_RISER_2AX Riser 3 connector J_RISER_1AX Riser 1 connector J_RISER_2BX Riser 2 connector J_RISER_1BX Riser 1 connector J_RISER_3AX Riser 3 connector J_QS Quick Sync bezel connector J_RISER_3BX...

  • Page 175: Disabling A Forgotten Password

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 176: Troubleshooting Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 177: Troubleshooting A Usb Device

    Related Links Getting help Troubleshooting a USB device Prerequisites NOTE: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to step 7. Steps Disconnect the keyboard and/or mouse cables from the system and reconnect them. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.

  • Page 178: Troubleshooting Idrac Direct (Usb Xml Configuration)

    Verify that the USB storage device is configured correctly. For more information about configuring the USB storage device, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/ idracmanuals. In the iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or iDRAC Direct Only.

  • Page 179: Troubleshooting A Serial I/O Device

    Troubleshooting a serial I/O device Steps Turn off the system and any peripheral devices connected to the serial port. Swap the serial interface cable with a known working cable, and turn on the system and the serial device. If the problem is resolved, replace the interface cable with a known working cable. Turn off the system and the serial device, and swap the serial device with a compatible device.

  • Page 180: Troubleshooting A Wet System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 181: Troubleshooting A Damaged System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 182: Troubleshooting Power Supply Units

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 183: Troubleshooting Cooling Problems

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 184: Troubleshooting System Memory

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 185: Troubleshooting An Sd Card

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 186: Troubleshooting A Hard Drive

    If your system has a RAID controller and your hard drives are configured in a RAID array, perform the following steps: a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware Configuration wizard to check the RAID configuration.

  • Page 187: Troubleshooting Expansion Cards

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 188: Troubleshooting Processors

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 189: System Messages

    System messages For a list of event and error messages generated by the system firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software. Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.
  • Page 190 Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel. Documentation feedback Click the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback.

Table of Contents