Help - BT Fax User Manual

Help

Try these solutions to the most common problems.
Check that it is plugged in and switched on at the
mains.
Paper tray is empty.
Paper is not properly inserted in the plain paper tray.
If an error code is shown, check the error code list
on page 49. Then press
printing again.
The front cover is open. Press top corners firmly
to close.
Paper may be too thick or too thin.
Paper may already be jammed inside. Open the
control panel and remove any jammed paper.
Install a new ink cartridge, page 51.
Check that the document is inserted properly.
There may be a problem with the receiving machine.
Is your machine set to Manual receive? If so, lift the
handset and press
Memory may be full and there is no paper in the
plain paper tray. Check that the machine is switched
on at the mains power supply.
Check that the sealing tape has been removed from
the ink cartridge print head. See 'Replacing a print
and try
cartridge', page 51.
Document may have been place upside down on the
sending machine.
Check that there is ink in the cartridge. Check that
there is paper in the plain paper tray.
Phone line quality may have been poor. Ask for the
document to be sent again.
Ink cartridge may not be installed properly.
Reinstall the cartridge, see page 51.
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