Pro-face FP-3710K Series User Manual
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Pro-face FP-3710K Series User Manual

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Summary of Contents for Pro-face FP-3710K Series

  • Page 1 )3. 6HULHV 8VHU 0DQXDO...

  • Page 2: Preface

    Preface Thank you for purchasing Digital’s TFT type color display panel, the ‘FP-3710K Series’ (hereafter referred to as the FP unit). Please read this manual completely to insure the correct use and complete understanding of the FP unit’s functions. NOTICE Copying this manual’s contents, either in whole or in part, is prohibited without the express permission of Digital...

  • Page 3: Essential Safety Precautions

    Essential Safety Precautions This manual describes safety instructions for correct use of the FP unit. Please keep this manual close at hand and refer to it when necessary. Safety Icons Throughout this manual, these icons provide essential safety information for FP operation procedures requiring special attention.
  • Page 4 In a situation that a detection function for the backlight burnout has been ineffective, if a burnout of the backlight happened, unlike in an extinction condition of the backlight of FP, the touch panel is still active. If an operator fails to notice that the backlight is burned out and touches the panel, a potentially dangerous machine miss-operation can occur.
  • Page 5 Avoid restricting the FP’s natural ventilation, or storing and using the FP in an environment that will increase the FP’s internal temperature. Do not use the FP in areas where sudden, large changes in temperature may occur. These changes can cause conden- sation to form inside the unit, possibly causing an accident.

  • Page 6: Connecting The Fp To A Pc

    Connecting the FP to a PC The FP-3710K Series is designed for the following resolutions. Series Full Resolution × FP-3710K Series 1024 Be aware that some types of devices for image signal output may not be within the ranges specified in this document, and, therefore, cannot be connected to the FP.

  • Page 7: Information Symbols

    Be sure to follow these steps in the order they are written. Indicates useful or important supplemental information. Indicates pages containing related information. FP-3710K Series Models The FP-3710K Series refers to the following FP model numbers: Product Power input Series...

  • Page 8: Fp-3710K Series Package Contents

    FP-3710K Series Package Contents The FP unit’s packing box contains the items listed below. Please check to be sure each item is included and is not dam- aged. FP Unit (1) Installation Guide (1) (English / Japanese) Installation Guide Installation Gasket...

  • Page 9: Main Features

    Main Features FP-3710K Series displays are equipped with the following features. FP-3710K Series • High Quality TFT Color LCD Display This unit is equipped with a 15.0 inch TFT type color LCD. Its superior brightness and wide viewing angle, not found in ordinary laptop-type TFT LCDs, widens your scope of applications.

  • Page 10: What Is Ip65F

    Required Software /Reference Manual The FP-3710K Series unit needs the following software for operation. As the FP user manual, provided by PDF media, describes its details, download the manual below and get the further information. Visit our support site below and get both software and reference manual.

  • Page 11: Installation Prerequisites For Standards

    FP3710-K41-U 3620004-01 UL/c-UL File No.: E220851, E210412 For the detailed certification's information, refer to the Pro-face Home page. <Cautions> • The FP must be used as a built-in component of an end-use product. • This unit should be installed in the front face of a metal panel.
  • Page 12 (4) Nonincendive Field Wiring must be installed in accordance with article 501.10(B) of the National Elec- trical Code ANSI/NFPA 70. (5) Nonincendive Field Wiring Apparatus shall not contain or be connected to another source of power. The safety certificate can be downloaded from Pro-face Home Page. Home Page URL http://www.pro-face.com/...

  • Page 13: Ce Marking

    CE Marking The FP-3710K Series are CE marked products complying with both the EMC Directive and low-voltage directive. For the detailed information on CE Marked, be downloaded and refer the Declaration of Conformity from Pro-face Home Page. Home Page URL http://www.pro-face.com/...

  • Page 14: Table Of Contents

    Essential Safety Precautions ................. 2 Connecting the FP to a PC ................5 Information Symbols ..................6 FP-3710K Series Models ................6 FP-3710K Series Package Contents ............. 7 Main Features ....................8 What is IP65f?....................9 Required Software /Reference Manual ............9 Installation prerequisites for standards ............
  • Page 15 Chapter 5 Installation and Wiring 5.1 Installation....................... 5-2 5.1.1 Installation Procedures ..............5-2 5.2 Wiring......................5-7 5.2.1 Connecting the Power Cord............5-7 5.2.2 The USB Cable Clamp ..............5-9 5.2.3 Connecting the Power Supply ............ 5-10 5.2.4 Precautions: Grounding .............. 5-11 5.2.5 Precautions: Input/Output Signal Lines ........
  • Page 16 9.2.1 Error Message List ................ 9-7 Chapter 10 Maintenance 10.1 Regular Cleaning ..................10-2 10.1.1 Cleaning the Display ..............10-2 10.1.2 Replacing the Installation Gasket..........10-3 10.2 Periodic Check Points................... 10-5 10.3 Backlight Replacement ................. 10-6 10.3.1 FP-3710K Series............... 10-6...

  • Page 18: Chapter 1 System Design

    System Design 1. FP-3710K Series 2. Cables for connecting with computer...
  • Page 19 FP-3710K Series User Manual 1.1 FP-3710K Series The FP can be connected to Pro-face’s PS-2000B, PS-3000B, PS4000 series, PL3000 Series or to a ® Windows compatible PC. For image signal connection, cables vary depending on a device to be connected.
  • Page 20 Chapter 1 System Design 1.2 Cables for connecting with computer This section describes cables to connect the FP with a computer. Monitor Interface Cable Interface Computer FP-DV01-50 (DVI-D Cable 5m) DVI-D DVI-D FP-DV01-100 PS-2000B (DVI-D Cable 10m) FP-CV02-45 Analog RGB Analog RGB (Analog RGB Cable) FP-CV02-45...
  • Page 21 FP-3710K Series User Manual...

  • Page 22: Chapter 2 Optional Equipment

    Optional Equipment 1. Optional Equipment...

  • Page 23: Cables

    A cable converting DVI-A to RGB. (5m) Conversion Cable Only when the FP-3710K series is connected with PS-2000B or PL3000 Series (Revision B or more), FP-DV01-100 can be used. • Please turn on PS-2000B’s internal dipswitch 4 when use FP-DV01-100 with PS-2000B.
  • Page 24 Chapter 2 Optional Equipment Optional Cable Diagrams <RGB Interface Cable Pin Connections> Analog R Input RED IN RED VIDEO Output RED VIDEO Analog G Input GRN IN GRN VIDEO Output GRN VIDEO Analog B Input BLU IN BLU VIDEO Output BLU VIDEO Reserved Digital ground...
  • Page 25 FP-3710K Series User Manual <DVI-D Interface Cable Pin Connections> TMDS DATA2- Input TMDS DATA2- TMDS DATA2- Input TMDS DATA2- TMDS DATA2+ Input TMDS DATA2+ TMDS DATA2+ Input TMDS DATA2+ TMDS DATA2 SHIELD Input TMDS DATA2 SHIELD TMDS DATA2 SHIELD TMDS DATA2 SHIELD...
  • Page 26 Chapter 2 Optional Equipment <SIO Interface Cable Pin Connections> SIO cable Output Input Output Input Input Output Input Output Output Input Input Output Output Input Input Signals and signal names used with the FP and the SIO cable (optional cable) are the same as those used for PCs.

  • Page 27: Maintenance Parts

    You can find the operation-checked versions by selecting the following page in our site (http://www.pro-face.com/). [FP3000 series operation-tested models] • Visit Pro-face support site below and download the mouse emulation software. Pro-face support site - Otasuke Pro! http://www.pro-face.com/otasuke/...

  • Page 28: Chapter 3 Part Names And Functions

    Part Names and Functions 1. FP-3710K Series...
  • Page 29 FP-3710K Series User Manual 3.1 FP-3710K Series A:TFT Color LCD The display monitor for your host unit. Front B:Touch Panel Allows you to switch screens or write data to the host. C:Power Connector (socket) Provides the input and ground terminals for a power cable.
  • Page 30 Chapter 3 Part Names and Functions K:Function Keys The character or the function is input. Front L:Special Function Keys The character or the special function is input. M:F/A Key Function/Alpha key. The function input is switched to the character input. It becomes a character input because of the LED lighting.
  • Page 31 FP-3710K Series User Manual...

  • Page 32: Chapter 4 Specifications

    Specifications 1. FP-3710K Series This chapter describes the general, functional and interface specifications of the FP as well as its dimensions.

  • Page 33: General Specifications

    FP-3710K Series User Manual 4.1 FP-3710K Series 4.1.1 General Specifications Electrical specifications Items Specifications Rated Voltage AC100 to 240V Allowable Voltage AC85 to 264V Rated Frequency 50 / 60Hz Rated Frequency Range 40Hz to 72 Hz Allowable Voltage Drop 1 cycle or less (Voltage drop interval must be 1s or more) AC 100V 1.1A or less (TYP 0.75A)
  • Page 34 Chapter 4 Specifications Structural specifications Items Specifications 100 Ω or less, or your country’s applicable standard. Grounding Structure Rating : Equivalent to IP65f (JEM 1030) External Dimensions W488mm [19.21in.] × H367mm [14.45in.] × D63mm [2.48in.] Weight Approx. 8.0kg [17.6lb] Cooling Method Natural air circulation The front face of the FP unit, installed in a solid panel, has been tested using conditions equivalent to the standards shown in the specification.

  • Page 35: Functional Specifications

    FP-3710K Series User Manual 4.1.2 Functional Specifications Performance Items Specifications Graphics XGA (1024 × 768) Display Unit 15 inch TFT XGA Type Resistive Film (Analog) Resolution 1024 × 1024 Touch Panel I/F Service Life 1,000,000 times or more Serial Interface (RS-232C)

  • Page 36: Interface Specifications

    Chapter 4 Specifications 4.1.3 Interface Specifications Analog RGB Interface Input signal type Analog RGB Image signal: analog RGB Input signal Synchronous signal: TTL level, negative polarity or positive polarity characteristic Scanning type: non-interlaced • CONTRAST • BRIGHTNESS • H-POSITION • V-POSITION Setting via OSD •...
  • Page 37 DDC Clock Connector......:Mini Dsub 15pin male Connector set screw... :Inch type (#4-40 UNC) Cable........:RGB cable manufactured by Pro-face (FP-CV02-45 <4.5m>) • If a cable other than the specified RGB cable is used, product performance can- not be guaranteed due to the possibility of noise interfering with the FP unit’s operation.
  • Page 38 Chapter 4 Specifications DVI-D Interface Input signal type DVI-D Setting by OSD • CONTRAST • BRIGHTNESS (On Screen Display) • SHARPNESS • DIMMER (BACKLIGHT) • ALL RESET (DEFAULT) DIsplay Area The number of dots (pixels) displayed are as follows: Screen Resolution H.Sync.
  • Page 39 Cable........DVI-D cable manufactured by Pro-face (FP-DV01-50 <5 m>, FP-DV01-100 <10 m>) • When the DVI-D cable by Pro-face is not used, and your own cable etc. are used, operation to the noise etc. cannot be guaranteed. • Only when the FP-3710 K Series, PS-2000B or PL3000 Series (Revision B or more) is connected, FP-DV01-100 can be used.
  • Page 40 CD, DTR, and DSR are connected together inside of the FP. Connector ......Dsub 9 pin female Connector set screw ...Inch type (#4-40 UNC) Cable ........SIO cable manufactured by Pro-face (FP61V-IS00-O) • Concerning Signal Names Signal names used for the serial interface on FP units are designed to match the pin order used on most PC serial interfaces, so that a straight cable can be used to connect the two.
  • Page 41 Ground Connector......USB 2.0 / USB 1.1 compliant Connector set screw... Type B connector Cable........USB cable manufactured by Pro-face (FP-US00) • If a cable other than the specified USB cable is used, product performance cannot be guaranteed due to the possibility of noise interfering with the FP unit’s operation.
  • Page 42 Chapter 4 Specifications Front USB Interface (Down-stream port) USB 2.0/1.1 compliant • Low (1.5 Mbps) Supported speed • Full (12 Mbps) • Hi (480 Mbps) USB Interface Power supply voltage: 5 VDC ± 5%, Output current: 500mA (max.) Communication distance (Max): 5m Connectable USB: 127 Connection phase: 6 phases* It is a number of totals seen from host PC.

  • Page 43: Dimensions

    FP-3710K Series User Manual 4.1.4 Dimensions External Dimensions Unit: mm [in.] 441 [17.36] 100 [3.94] 8-M4 Effective [2.95] Screw [2.48] (3 [0.12]) 488 [19.21] Depth 7 [0.28] 10 [0.39] 26.5 [1.04] center of VESA [0.31] center of display area center of...
  • Page 44 Chapter 4 Specifications Dimensions with Cables Unit: mm [in.] Side Side Rear Bottom • All the above values are designed in case of cable bending. The dimensions given here are representative values depending on the type of connection cable used. Therefore, they are all intended for reference only. Installation Fasteners Unit: mm [in.] 16 [0.63]...
  • Page 45 FP-3710K Series User Manual Panel Cut Dimensions Unit: mm [in.] 441.5 +1.0 Panel +0.04 [17.38 ≤ 3 [0.12] • Panel thickness should be between 1.6mm [0.06in.] and 10mm [0.39in.]. Decide the panel's thickness based on the level of panel strength required.

  • Page 46: Chapter 5 Installation And Wiring

    Installation and Wiring 1. Installation 2. Wiring This chapter explains the installation method and the wiring method for the FP.

  • Page 47: Installation Procedures

    FP-3710K Series User Manual 5.1 Installation 5.1.1 Installation Procedures Follow the steps given below when installing the FP. Check the Installation Gasket’s Seating It is strongly recommended that you use the installation gasket, since it absorbs vibration in addition to repelling water.
  • Page 48 Chapter 5 Installation and Wiring Creating a Panel Cut Create the correct sized opening required to install the FP, using the installation dimensions given. The installation gasket, installation fasteners and attachment screws are all required when installing the FP. Decide the panel's thickness based on the level of panel strength required.
  • Page 49 FP-3710K Series User Manual • Be sure that the ambient operating temperature and the surrounding operating humidity are within their designated ranges. (When installing the FP in a cabinet or an enclosure, “Ambient operation temperature” indicates both the panel face and cabinet or enclosure's internal temperature.).
  • Page 50 Chapter 5 Installation and Wiring Installing the FP Insert the FP into the panel cut, as shown here. Panel Panel Cut Panel Side Insert the installation fasteners into the FP’s insertion 12 slots. Insertion Slots Left side Bottom Right side...
  • Page 51 FP-3710K Series User Manual Installation panel Hook Insert each of the fasteners as shown below. Be sure to pull the fastener back until it is flush with the rear of the attachment hole. (4) Tighten the fastener screws equally in a diagonal pattern by using a Phillips screw driver. When tighten- ing them, slowly increase the torque.

  • Page 52: Wiring

    To avoid the dangers of fire, electric hazards and equipment damage, be sure to use only the specified voltage when operating the FP. Since there is no power switch on the FP unit, be sure to attach a breaker-type switch to its power cord. FP-3710K Series Power Cable specification Use copper conductors only. 0.75 mm to 2.5 mm...
  • Page 53 FP-3710K Series User Manual Power connector specification AC Input Terminal-live line AC Input Terminal-neutral line Ground Terminal connected to the FP chassis Power Cable Joint • Kind of power cord is FKC 2,5/3-STF-5,08 which are Phoenix Contact products. Please contact Phoenix Contact for the details.

  • Page 54: The Usb Cable Clamp

    Chapter 5 Installation and Wiring (4) After inserting all three pins, insert the Power Plug into the Power Connector at FP. Fix the plug with two(2) minus screws. • Confirm that all wires are connected correctly. • The torque required to tighten these screws is 0.5 N•m - 0.6 N•m. •...

  • Page 55: Connecting The Power Supply

    FP-3710K Series User Manual 5.2.3 Connecting the Power Supply • If the power supply voltage exceeds the FP unit’s spec- Twisted-pair cord ified range, connect a constant voltage transformer. Constant FP Unit Voltage 4 Specifications (page4-1) Transformer • For between the line and ground or between the lines, select a power supply that is low in noise.

  • Page 56: Precautions: Grounding

    Chapter 5 Installation and Wiring 5.2.4 Precautions: Grounding • Connect the FP’s FG terminal to an exclusive ground. (a) Exclusive grounding (BEST) [diagram (a) - Grounding resistance of under 100Ω.] Other FP Unit Equipment • If exclusive grounding is not possible, use a common (b) Common grounding (OK) connection point.
  • Page 57 FP-3710K Series User Manual 5-12...

  • Page 58: Chapter 6 Setting Up And Adjusting The Fp Unit

    Setting up and Adjusting the FP unit 1. Operation Mode Setup 2. Screen Display Adjustment This chapter describes the settings of the operation mode and the OSD.

  • Page 59: Preset Settings And Adjustments For Dip Switch And Slide Switch6-2

    FP-3710K Series User Manual 6.1 Operation Mode Setup 6.1.1 Preset Settings and Adjustments for Dip Switch and Slide Switch The Dip Switches and Slide Switch are located in the bottom of the FP unit. Loosen the screws of the cover with a Phillips head screwdriver and then remove the cover. After setting the dip switches and slide switches, reinstall the cover and screws with the screwdriver.

  • Page 60: Status Of Front Led In Operation Modes

    Chapter 6 Setting up and Adjusting the FP unit The factory default for the FP unit’s Dip Switches and Slide Switch are as follows. • Only the settings when the power supply is turned on is effective to the Dip Switches and the Slide Switch.

  • Page 61: Screen Display Adjustment

    FP-3710K Series User Manual 6.2 Screen Display Adjustment 6.2.1 Calibration of OSD Display Position You can operate the FP screen menus via the touch panel, and adjust screen image display to a minute level. The feature is called OSD (On Screen Display).
  • Page 62 Chapter 6 Setting up and Adjusting the FP unit (2) Main Menu Using the OSD Icons on the screen are used to operate the OSD. When you start up the OSD, the top menu displays. Touching the icon of the item you want to adjust displays its submenu or setting change screen.

  • Page 63: Osd Setting Icons

    FP-3710K Series User Manual 6.2.2 OSD Setting Icons Item Function Color Settings Adjusts the contrast and the brightness. Screen Settings Adjusts the display position of the screen. Custom Display Adjusts Sharpness and the backlight brightness. System Settings Changes settings such as activating the click sound.

  • Page 64: Osd Setting Item Details

    Chapter 6 Setting up and Adjusting the FP unit 6.2.3 OSD Setting Item Details Main Menu Color Settings Selection of the change item Adjustment button Contrast Adjusts the contrast. R.Contrast Adjusts the R.contrast. G.Contrast Adjusts the G.contrast. B.Contrast Adjusts the B.contrast. Brightness Adjusts the Brightness.
  • Page 65 FP-3710K Series User Manual System Settings Adjustment button Selection of the change item Click Tone Enables/disables the click sound. With this parameter, the sound level can also be adjusted. (Default value: OFF <Click sound disabled>) When an input data resolution of 720 x 400 is used in the VGA text 720x400 Mode mode, set this parameter to ON.
  • Page 66 Chapter 6 Setting up and Adjusting the FP unit All Reset Resets all the settings and then returns to the top menu. Cancels the setting and then returns to the top menu. Input Source Switches Analog RGB and DVI-D, and quits the OSD Cancels the setting and then returns to the top menu.
  • Page 67 FP-3710K Series User Manual 6-10...

  • Page 68: Chapter 7 Touch Panel Data

    Touch Panel Data 1. Touch Interface Data This chapter describes the outline of the software to input the touch panel data to the host computer.
  • Page 69 FP-3710K Series User Manual 7.1 Touch Interface Data The FP-3710K Series units use an analog type touch panel. This touch panel needs a calibration program to adjust the actual touch position. The display resolutions is 1024 × 768. The screen display origin point is at the upper left corner of the screen. Therefore, a mouse emulation software to convert the touch coordinates to display coordinates is needed.
  • Page 70 Chapter 7 Touch Panel Data Data Format Touch Panel coordinate data is sent to the host using the following format. All data is in binary format. Header: 1 byte (11h= touched; 10h = released) X coordinate: 2 bytes (0 to 3FFh) Y coordinate: 2 bytes (0 to 3FFh) X coordinate...
  • Page 71 FP-3710K Series User Manual...

  • Page 72: Chapter 8 Keyboard Operation

    Keyboard Operation 1. About KeyPad Module 2. Features of KPM 3. Scan Code List 4. Configuring the Keyboard Layout 5. Restrictions This chapter describes the features of KeyPad Module, which is included with the FP-3710K Series.
  • Page 73 FP-3710K Series User Manual 8.1 About KeyPad Module KeyPad Module (hereafter referred to as "KPM") is a keyboard module that is included with the FP-3710K Series. You can operate the panels using the keypad and mouse pointer in the front panel of KPM.
  • Page 74 Chapter 8 Keyboard Operation 8.2 Features of KPM KPM has function keys (F1/K to F20/*) and special function keys (PF1/A to PF20/~). These are used not only for text input but also as shortcut keys for applications. They can be used as shortcut keys by assigning key codes to each key in user applications.
  • Page 75 FP-3710K Series User Manual 8.3 Scan Code List You can use shortcuts by assigning key codes to each key in user applications. Each key except for the [F/A] key can have key codes assigned to it for an application. Assign the key code based on the task.
  • Page 76 Chapter 8 Keyboard Operation Function keys/Special function keys (Alpha mode) In Alpha mode, each function key and special function key can be assigned a character from A to Z and sym- bols. (Refer to the following table.) Assign the key code to the application based on the task. Alpha mode Key label Function...

  • Page 77: Configuring The Keyboard Layout

    FP-3710K Series User Manual 8.4 Configuring the Keyboard Layout KPM is configured so that it will operate normally with US keyboard layout. When inputting text in Alpha mode, make sure that the keyboard layout is set to US. For the procedure to configure the keyboard layout, refer to the following.
  • Page 78 Chapter 8 Keyboard Operation (3) When the [Text Services and Input Languages] dialog box appears, select [Add] in [Installed services]. (4) The [Add input language] dialog box appears. Select the desired language from the [Input language] combo box. In [Keyboard layout/IME], select the keyboard layout of the keyboard to be attached and click [OK].
  • Page 79 FP-3710K Series User Manual (5) When the [Text Services and Input Languages] dialog box appears again, select the language from [Default input language]. Next, click [Apply] and then [OK]. Using this setting the selected language will be set as the default language.
  • Page 80 Chapter 8 Keyboard Operation (3) The [Add Input Locale] dialog box appears. Select a language from [Input locale]. In [Keyboard layout/IME], select the keyboard layout of the keyboard to be attached and click [OK]. (4) The [Regional Options] window appears again. From [Installed input locales], select the language selected earlier, and click [Set as Default].
  • Page 81 FP-3710K Series User Manual Using KPM to Operate Applications from Shortcuts Assign a key or key code to KPM for each user application to enable shortcut operations. • Key codes can be assigned to all keys except the F/A key; however, it is recommended to assign key codes to function keys and special function keys.
  • Page 82 Chapter 8 Keyboard Operation (4) Select the [Shortcut Key] tab. Press the function key or special function key you want to assign a short- cut operation. The [Shortcut Key] field displays an automatically-selected combination of function key(s) or special function key(s). •...
  • Page 83 FP-3710K Series User Manual Key combinations and key functions in Function mode By combining F1 to F10, Shift, Ctrl, and Alt, you can create key functions unique to KPM or have the same operations as F11 to F40. For details about each key combination and the key function that is output, refer to the following.

  • Page 84: Restrictions

    Chapter 8 Keyboard Operation 8.5 Restrictions • When inputting in Alpha mode with a keyboard that does not have US keyboard layout, some of the key labels will differ from what is output. Always use US keyboard layout except when inputting languages other than English.
  • Page 85 FP-3710K Series User Manual 8-14...

  • Page 86: Chapter 9 Troubleshooting

    Troubleshooting 1. Troubleshooting 2. Error Message...

  • Page 87: Possible Device Problems

    FP-3710K Series User Manual 9.1 Troubleshooting 9.1.1 Possible Device Problems This chapter explains the main method of dealing with the trouble in the use of the FP. • For problems other than problems of the FP, please refer to the manual of each equipment.

  • Page 88: No Display

    Chapter 9 Troubleshooting 9.1.2 No Display When the screen does not display when powering up, or if the screen turns OFF by itself, use the flowchart below to find an appropriate solution. No Screen Display Does the backlight (CCFL) light up? Connect the appropriate voltage.
  • Page 89 FP-3710K Series User Manual Is the PC operating? Start the PC. Are the FP output Set the FP output settings so that they match settings the same as the the PC’s frequency and resolution. PC's frequency and resolution? Connect the RGB cable/DVI-D cable correctly.

  • Page 90: Touch Panel Does Not Respond

    Chapter 9 Troubleshooting 9.1.3 Touch Panel Does Not Respond When the touch panel does not react, or its reaction is very slow after it is pressed, follow the flowchart below to find the origin of the problem and the appropriate solution. Touch panel is not working Install the Mouse Emulation Software.

  • Page 91: Trouble Of Keypad Operation

    FP-3710K Series User Manual 9.1.4 Trouble of keypad operation Problem Countermeasure and reference page I want to know what the LED To tell the difference between Function mode and Alpha indicator indicates. mode in KPM. Switching between Function mode and Alpha...

  • Page 92: Error Message

    Chapter 9 Troubleshooting 9.2 Error Message This section explains the messages that appear when an error has occurred in the FP unit during RUN mode.The problem causing the error message and its related countermeasure are explained in the table below. (Only the latest error message will appear on the FP screen) 9.2.1 Error Message List...
  • Page 93 FP-3710K Series User Manual...

  • Page 94: Chapter 10 Maintenance

    Maintenance 1. Regular Cleaning 2. Periodic Check Points 3. Backlight Replacement This chapter indicates necessary cautions and inspection criteria to maintain your FP. 10-1...

  • Page 95: Cleaning The Display

    FP-3710K Series User Manual 10.1 Regular Cleaning 10.1.1 Cleaning the Display When the display surface or frame become dirty, use a soft cloth moistened with neutral detergent to wipe away any dust or stains. Display Neutral detergent Do not clean the unit with thinner, organic solvents, or strong acids.

  • Page 96: Replacing The Installation Gasket

    Be sure to change the gasket at least once a year, or when scratches or dirt become visible. • The FP unit installation gasket’s model number is as follows. FP-3710K Series CA7-WPG15K-01 Installation Gasket Replacement Procedure (1) Place the FP on a flat, level surface with the display facing downwards.
  • Page 97 FP-3710K Series User Manual • The gasket must be inserted correctly into the groove for the FP unit’s moisture resistance to be equivalent to IP65f. • Since the gasket is flexible but not elastic, be careful not to stretch it unnecessarily, as doing so could tear the gasket.

  • Page 98: Periodic Check Points

    Chapter 10 Maintenance 10.2 Periodic Check Points To keep your FP unit in its best condition, please inspect the following points periodically. FP Operation Environment • Is the environmental temperature within the allowable range (0ºC to 50ºC)? • Is the environmental humidity within the specified range (10%RH to 90%RH, dry bulb temperature of 39ºC or less)? •...

  • Page 99: Backlight Replacement

    FP-3710K Series User Manual 10.3 Backlight Replacement 10.3.1 FP-3710K Series FP units use a CFL, long-life type backlight. The actual life of the backlight however, will vary depending on the FP’s operating conditions. It is recommended that it be replaced periodically. The service life (half brightness life) of the backlight when it is lit continuously at room temperature is as described below.
  • Page 100 Chapter 10 Maintenance Replacing CA7-BLU15-01 • The backlights are located at the top and bottom of the LCD. These two lights must be replaced together. Be sure to wear gloves when exchanging the backlight, and follow the following procedures. (1) Turn OFF the power switch of the FP and remove the power cable. (2) Remove the FP unit from the equipment (panel etc.) to which the unit has been incorporated, and place the FP unit on a flat, level surface facing the display face downwards.
  • Page 101 FP-3710K Series User Manual (6) Loosen the upper and lower backlight attachment screws. Backlight attachment screw (7) Disconnect the cable of the backlight unit from the backlight connector on the inverter board, and remove it from the cable clamp. Cable...
  • Page 102 Chapter 10 Maintenance (10) Lower the LCD holder, connect the backlight cables to the backlight connectors, and secure the cables with the clamp. (Repeat the steps (7) through (10) for the other backlight unit.) • Be sure to insert the cable into the connector securely. Failure to do so may damage the connector.
  • Page 103 FP-3710K Series User Manual 10-10...
  • Page 104 PHA99478 Addendum Anexo Annexe 08/2018 California Proposition 65 Warning—Lead and Lead Compounds Advertencia de la Proposición 65 de California—Plomo y compuestos de plomo Avertissement concernant la Proposition 65 de Californie— Plomb et composés de plomb WARNING: This product can ADVERTENCIA: Este producto puede AVERTISSEMENT: Ce produit peut expose you to chemicals exponerle a químicos incluyendo...

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