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MAIN FLAME WILL NOT LIGHT
Verify gas supply is turned on.
Ensure pilot flame will ignite. If not, see pilot flame troubleshooting on previous page.
Make sure white cap leads marked MAIN from module are securely connected to terminals marked MAIN on valve body.
Make certain pilot flame is in contact with flame rectification sensor on pilot assembly. This valve is equipped with a pilot flame
adjustment screw. If pilot flame is too small it will not contact flame rectification sensor and will not complete the safety circuit.
Ensure pilot flame is properly located to ignite main flame.
Does hand held remote show CP in the display? If yes, childproof is on. De-activate by pushing PROG/TIME & UP keys at same time
for more than 5 seconds.
Check continuity of main burner coil on gas valve. Remove wire connector. If there is no continuity on pin terminals, replace valve.
FLAME HEIGHT ADJUSTMENT NOT WORKING / WORKS BACKWARDS
Ensure „+‟ (white dotted wire) and „—‟ (black wire) leads from battery pack or module are securely connected to „+‟ (white dotted
wire) and „—‟ (black wire) leads from main control module (‟+‟ to „+‟, „—‟ to „—‟).
Check functionality with all transmitters to determine if there is an issue with the main control system or an individual transmitter. If
the issue is with an individual transmitter, make sure batteries in hand held remote and backup battery pack are installed properly and
are not drained.
ROOM TEMP. DISPLAYED ON HANDHELD REMOTE NOT CORRECT
Ensure transmitter was not recently stored in a different location (air-conditioned, heated) from that in which the hand held remote was
tested. It may take up to 3 hours for the temperature inside a packaged transmitter, and several minutes for an unpackaged transmitter
to equalize with room temperature.
FIREPLACE WILL NOT RESPOND IN "THERMO" MODE
Ensure hand held remote is within 20ft. (6.096m) operational range.
Make sure an ON or OFF command was not last sent from another transmitter. These commands will override thermal commands from
the handheld remote control. To return system to THERMO mode, press either ON or OFF on hand held remote, then press MODE
button to put system in THERMO mode. Press and hold SET button to change set temperature.
Verify set temperature on hand held remote is at least 2˚F (1˚C) above or below room temperature. The system will not react to
temperatures within 2˚F (1˚C) of set temperature.
TROUBLESHOOTING
PAGE 34
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