Troubleshooting Communications - Crestron QM-TX Operation Manual

Crestron QM-TX
Operations Guide – DOC. 6334
RJ-45 Straight Through Cable
FROM COLOR
PIN
1 White/Orange
2 Orange
3 White/Green
6 Green
RJ-45 Crossover Cable
FROM COLOR
PIN
1 White/Orange
2 Orange
3 White/Green
6 Green
2. Once the cable connections are made, open Installer's Toolbox. Click
Tools | Manage Address book to display the "Address Book" window
and enter the new address name. Then click TCP as the connection
type. Enter the IP address or hostname of the control processor.
"Address Book" Window – TCP Settings
3. After setting the correct parameters, click OK to return to the
Installer's Toolbox main window.
4. Click Tools | Network Device Tree to display the devices in the
system.

Troubleshooting Communications

Use the following checklist if communication cannot be established with the
control processor.
1. Verify that you are using the correct cables. As described previously,
an RS-232 connection to a QuickMedia control processor requires a
QuickMedia™ Transmitter
SIGNAL TO SIGNAL
PIN
Tx+ 1 Tx+
Tx- 2 Tx-
Rc+ 3 Rc+
Rc- 6 Rc-
SIGNAL TO SIGNAL
PIN
Rc+ 3 Tx+
Rc- 6 Tx-
Tx+ 1 Rc+
Tx- 2 Rc-
QuickMedia™ Transmitter: QM-TX • 27