Problem Solving; Troubleshooting; Further Inquiries - Crestron C2N-RTHS Operations & Installation Manual

Crestron C2N-RTHS

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble
situations. If further assistance is required, please contact a Crestron
customer service representative.
C2N-RTHS Troubleshooting
TROUBLE
No temperature
or humidity
reading.

Further Inquiries

If you cannot locate specific information or have questions after reviewing
this guide, please take advantage of Crestron's award winning customer
service team by calling the Crestron corporate headquarters at
1-888-CRESTRON [1-888-273-7876]. For assistance in your local time
zone, refer to the Crestron website (www.crestron.com) for a listing of
Crestron worldwide offices.
You can also log onto the online help section of the Crestron website to
ask questions about Crestron products. First-time users will need to
establish a user account to fully benefit from all available features.
Operations & Installation Guide - DOC. 6232A
Remote Temperature/Humidity Sensor
PROBABLE
CAUSE(S)
Wiring not
properly
connected.
Improper Cresnet
ID.
Improper
programming.
Remote Temperature/Humidity Sensor • 21
CORRECTIVE ACTION
Check connection, refer to page 4.
Check Cresnet ID, refer to page 7.
Check SIMPL Windows program,
refer to page 11.