Warranty - Lennox eNeRGy Series Installation, Operating And Maintenance

WARRANTY

Terms and conditions
MAINTENANCE PLANWARRANTY
In the absence of any other written agreement, the guarantee shall only apply to design faults which occur within a 12 month period
(warranty period).
The warranty period starts on the date of commissioning and at the latest six months after the delivery of the Rooftop.
Lenguard warranty program
Warranty covers:
Parts only: Warranty applies to condenser coils, evaporator coils and hot water coils that would have been treated at the time of
order. Warranty covers the repair or replacement of the defect part during the warranty period.
Warranty conditions:
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The above warranty is liable if the start-up and periodic maintenance agreement is contracted by a Lennox company or any
company accredited by Lennox and if the coils are subject to a visual inspection every other week. In case of appearance of
salt flower a hard treatment should be carried. If there is no need to run such treatment in-between, by default the coils
should we cleaned with clear water and pH neutral soap every month. In addition, coils should be cleaned with low pressure
steam every 6 months.
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All the periodic maintenance visits will be clearly recorded in the manual delivered with the equipment.
Warranty is void if:
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The equipment has not been commissioned by Lennox or any company agreed by Lennox
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There is no maintenance contract recorded from the date of start-up
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Periodic maintenance visits as stated in our IOM recommendations are not recorded in the manual delivered with the unit,
or a dedicated logbook.
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Repairs under warranty have not been done by the nearest Lennox representative or any company agreed by Lennox
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The equipment has not been installed, serviced and maintained in accordance with the installation, operation and
maintenance instructions
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The equipment is installed in a corrosive environment and adequate protection has not been taken (e.g. adequate coil coating
for heavy marine environments)
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The equipment is being used improperly, incorrectly, negligently or not in accordance with its nature and/or purpose.
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Modifications have been made to the equipment without prior written permission by Lennox.
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Settings and protections have been modified without prior written permission by Lennox
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Non-original or other than the prescribed refrigerants or lubricants is used
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The equipment is installed in a country different from the country stated on the invoice.
This warranty does not cover:
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Labor cost for Lennox or non-Lennox employees
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Regular maintenance and periodic services
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The replacement of casing parts (panels, screws, etc...)
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The replacement of consumable parts (filters, etc...)
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The replacement of parts other than fans, compressors, air or water heat exchangers.
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Replacements or repairs due to wear, abrasion or corrosion suffered by the equipment or damages resulting from
transportation, negligence, failure to provide adequate supervision, lack of maintenance or improper storage conditions and
non-respect of the Seller's recommendations.
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The cost of the time spent on preliminary work or on removal or reinstallation operations made necessary by the
particular conditions of use and installation of the equipment (Ex: crane renting cost is out of the warranty coverage)
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Damage suffered by the hydraulic exchanger as a result of the refrigerated fluid freezing or of the use of an anti-freeze
liquid, which does not conform to the Seller's specifications.
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All failures resulting from a defect in parts or materials supplied by the Buyer.
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Tangible or intangible damages (lost profits, loss of products or consumables, or spoilage)
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Damage attributable to acts of God or force majeure occurring prior or subsequent to the commissioning of the equipment.
Do not confuse the warranty with maintenance
The warranty will only apply if a maintenance contract has been signed, starting from the date of commissioning, and if the
maintenance contract has actually been performed.
The maintenance contract must be made with a specialist, competent company.
The sole effect of any repair, modification or replacement of an item during the warranty period must be to extend the material's
warranty period.
Maintenance must be carried out in accordance with regulations.
If a spare part is supplied after the expiry of the warranty period, it shall be guaranteed for a period equal to the initial warranty
period and will be subject to the same conditions.
We recommend for a contract four inspections per year (every three months), before the start of each season, in order to check
the operation of the equipment in the various operating modes.
eNeRGy-IOM-2020.11-EN
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