Chapter 7. Troubleshooting And Diagnostics; Problems With Initial Setup - Lenovo HR650X V2 User Manual

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Chapter 7. Troubleshooting and diagnostics

Use this information to find solutions to problems.

Problems with initial setup

If you encounter any problem starting up the system for the first time, follow the suggested actions below, in
the listed order, until the problem is resolved:
1. Verify that the server's hardware configuration is as stated on the packing list.
2. Verify that all power cords and cables are connected correctly and securely.
3. Verify that all processors are fully inserted into their sockets in the system board.
4. Verify that the CPU heat sink is working properly.
5. Verify that all PCI cards are fully and securely inserted into their respective slots on the system board.
6. Verify that there are no resource conflicts between any newly-added card and the standard cards (e.g.
two cards sharing the same interrupt).
7. Verify that all external devices (if any) are working properly.
8. If the system contains a hard disk drive, verify that it has been properly formatted or configured.
9. Verify that all device drivers are installed properly.
10. Check if the user has made any changes to the BIOS settings.
11. Verify that the operating system is installed correctly. (Refer to the sections relating to the operating
system)
12. Verify that the server power button is turned on.
If the problem is not resolved, follow the suggested actions below, or contact your sales agent.
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