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Introduction
Service, Support and Supplies
It is our goal to make your GSX-190 ownership experience a satisfying one. Citizen's
support staff is available to respond to your needs for setup, operational and trouble-
shooting assistance and to arrange for convenient repair service if needed. Refer to
the service and support contact information that follows or write us at Citizen
Systems America Corporation.
Technical Support
For technical information or assistance with setup, operation or troubleshooting your
GSX-190 beyond what your dealer can provide, call Citizen's Technical Support
Group at (310) 781-1460 Monday through Friday between 8:00 AM and 5:00 PM
pacific time or contact us anytime by email at techsupport
@
citizen-systems.com We
recommend you visit our website at WWW.CITIZEN-SYSTEMS.COM to obtain
printer drivers and other technical information as well.
Repair Service
In the U.S.A. and Canada, to verify whether your printer requires service, and to
arrange for repairs, call Citizen at (310) 781-1460 Monday through Friday
between 8:00 AM and 5:00 PM pacific time. You may also visit our website
WWW.CITIZEN-SYSTEMS.COM for further information. In Mexico, central
and south America, contact the dealer from whom your printer was purchased for
referral to the nearest Citizen-Authorized repair center, or contact Citizen Systems
America Corporation.
Supplies and parts
Supplies such as ribbons are available through your local Citizen dealer. For added
convenience, supplies and service parts for out of warranty requirements may be
ordered from Citizen's authorized part and supply distributors. In the U.S.A. and
Canada contact Citizen at (310) 781-1460 for the dealer nearest you or you may
also visit our website WWW.CITIZEN-SYSTEMS.COM In Mexico, central and
south America, contact the dealer from whom your printer was purchased.
Information in this document is subject to change without notice.
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