Citizen CLP 8301 CLP-8301 CLP-8301 User Manual
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Citizen CLP 8301 CLP-8301 CLP-8301 User Manual

Citizen CLP 8301 CLP-8301 CLP-8301 User Manual

Barcode label printer
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CLP-8301
Barcode Label Printer
User's Manual

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Summary of Contents for Citizen Citizen CLP 8301 CLP-8301 CLP-8301

  • Page 1 CLP-8301 Barcode Label Printer User’s Manual...

  • Page 3: Ce Declaration For European Users

    FCC COMPLIANCE STATEMENT FOR AMERICAN USERS This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 4: Emi Compliance Statement For Canadian Users

    EMI COMPLIANCE STATEMENT FOR CANADIAN USERS This equipment generates and uses radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer's instructions, may cause interference to radio and television reception. This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

  • Page 5: Important Safety Instructions

    Important Safety Instructions 1. Read all of these instructions and save them for later reference. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.

  • Page 6: Notice

    7. We are not liable for any damage caused by user's erroneous use of the printer and inadequate environment. 8. Data residing in the printer is temporary. Therefore, all data will be lost if power is lost. We are not liable for any damage or loss of profits caused by data loss due to failures, repairs, inspections, etc.

  • Page 7: Introduction

    Wide media, yet small installation space Wide media up to 9” (228.6 mm) can be used in this printer, and yet only a small installation space is needed, thanks to an innovative interior and exterior design. Easy operation control panel Printing operations such as printer setup, print position and interface configuration can be performed with the six keys on the control panel.

  • Page 8: Table Of Contents

    1.1 Printer accessories ...2 Chapter 2 Safety Precautions...3 Safety signs ...3 Installation precautions ...8 Chapter 3 Names and Functions of Printer Parts...9 3.1 Printer main body ...9 3.2 Control panel ...12 Chapter 4 Media (Paper) and Ribbon...15 4.1 Types of media...15 4.2 Media size...18...
  • Page 9 5.6 Permanently Saving Printer Settings ...38 5.7 Producing a Test or Configuration Print ...39 5.8 Turning the printer OFF...40 Chapter 6 Configuring Your Printer Using the Menus...41 6.1 The Group Menu ...41 6.2 Page Setup Menu ...42 6.3 System Setup Menu...43 6.4 After Print Menu...45...
  • Page 10 viii...

  • Page 11: Chapter 1 Unpacking

    Chapter Unpacking First open the carton and take out the top foam damper, then lift the printer main body out of the carton, holding the bottom of the printer firmly. Also keep the carton and packing materials as the printer must be packed with those materials for future shipment.

  • Page 12: Printer Accessories

    Chapter 1 Unpacking 1.1 Printer accessories First, you should check that all of the following accessories are put in the carton. If any are missing, please contact your supplier. Power cord Ribbon takeup core Media holder shaft Media holder disks...

  • Page 13: Chapter 2 Safety Precautions

    The various safety signs included in this manual and pasted on the printer are intended to inform you of the correct and safe handling of this printer and protect against personal injury and property damage. Please familiarize yourselves with the following safety signs and their meanings.
  • Page 14 Do not put containers filled with water or chemical liquids such as vases and cups near the printer. If a liquid spills or enters the printer, turn off the power switch immediately, remove the plug of the power cord from the outlet, and contact our service personnel.

  • Page 15: Power Cord

    If the printer is dropped or damaged If you accidentally drop or damage the printer, turn off the power switch immediately, remove the plug of the power cord from the outlet, and contact our service personnel.
  • Page 16 Do not transport the printer while loaded with media. If media is loaded, it may drop out, leading to injury. When placing the printer on a floor or desk, be careful not to catch your fingers and hands under the feet of the printer.
  • Page 17 When loading the media and ribbon, be careful not to catch your fingers in the mechanism. No use for long periods When the printer is not used for long periods, the plug of the power cord should be removed from the outlet to ensure safety. Printer care and cleaning Whilst performing maintenance and cleaning, the plug of the power cord should be removed from the outlet to ensure safety.

  • Page 18: Installation Precautions

    Chapter 2 Safety Precautions l Installation precautions After reading and understanding the safety s igns, install the printer, observing the following precautions: Avoid dust Install away from high power-consuming equipment such as compressors and generators Avoid direct sunlight Dust can stop the printer from cleanly printing a document. It can also cause breakdowns and shorten the printer life.

  • Page 19: Chapter 3 Names And Functions Of Printer Parts

    1. Top cover The top cover is the upper part of the whole cabinet of the printer. To open lift evenly from both sides using the embossed patterns on the surface to help grip the cover and open it all the way until it stops at hinge stops.
  • Page 20 Chapter 3 Names and Functions of Printer Parts 2. Inside the Printer 1 Tear bar 2 Platen 3 Control panel 4 Transparent sensor (upper media sensor) 5 Transparent sensor guide 6 Printhead 7 Media guide roller 8 Reflective sensor (lower media sensor)
  • Page 21 3. Rear and side of printer Media viewing window Power switch AC main power input * Please contact your supplier to discuss this option. Chapter 3 Names and Functions of Printer Parts Optional USB interface connector plate Parallel interface connector (for optional IEEE1284ECP or...

  • Page 22: Control Panel

    Lights up when the printer power is turned on. READY LED Lights up when the printer is placed into the print ready state. When the PAUSE key is pressed, the READY LED goes out and “Pause” is shown on the LCD (Display).
  • Page 23 MODE key When the MODE key is pressed, the printer is placed into the Ready mode. When the MODE key is pressed again, the printer is placed into the Menu mode. Each time the MODE key is pressed, the printer toggles between the Ready mode and Menu mode.
  • Page 24 Chapter 3 Names and Functions of Printer Parts MODE key Printer enters the Menu mode, and the ‘ Page Setup’ menu is shown on the LCD (Display). < Key functions in the Menu mode MENU key Selects the next Group Menu or Menu Item. (See P35-37)
  • Page 25 Chapter 4 Media (Media) and Ribbon...

  • Page 26: Chapter 4 Media (Paper) And Ribbon

    Chapter Media (Paper) and Ribbon This chapter describes all of the types of media available for this printer and how to load the media and ribbon. Unless otherwise specified, the term ‘media,’ ‘paper, ’ ‘page,’ ‘labels,’ or ‘tags’ is referring to any media that is being printed using the printer.
  • Page 27 Chapter 4 Media (Paper) and Ribbon Center-punched hole tag Holes (2.5mm diameter) are perforated lengthwise along the central line of the tag. Black mark tag Black marks are printed on the back of the tag at the center or on the right side in the direction of feed.
  • Page 28 = Label Media with adhesive material on the back are referred to as labels. Labels are peeled off the liner piece by piece and stuck to a product or item. Labels with inter-label gap There are gaps between labels. Black mark label Black marks are printed on the back of the label line on the central line or right side in the direction of feed.

  • Page 29: Media Size

    Chapter 4 Media (Paper) and Ribbon 4.2 Media size A Label width B Liner width C Label left edge position D Gap between labels E Label length F Label pitch G Liner thickness H Media total thickness Notch right end position Notch length K Notch width Black mark right end position...

  • Page 30: Loading Media (Paper)

    4.3 Loading media (paper) This printer is designed to align the center of the media (paper) with the center of the printhead, regardless of media (paper) width. Refer to the scale on the media guide plate (see P30) for aligning media (paper) or ribbon.
  • Page 31 Chapter 4 Media (Paper) and Ribbon (3) Unlock the media guide lock screw and move both side media guides to their maximum outward position. Printhead assembly Transparent sensor guide Install the roll media as follows: (1) Place the media holder shaft onto the round notches on the media guides and media holder shaft supporting plates.
  • Page 32 Route the roll media over the platen out to the front of the printer. First lower the transparent sensor guide and push down gently to lock. Then lower the printhead assembly fully and push down firmly on the top edge by the ribbon holders to lock in place.
  • Page 33 Place the fanfold media on firm, level surface in the back of the printer and route it through the opening between top and lower bottom covers on the back of the printer, over the media holder shaft and platen out to the top of the printer.

  • Page 34: Loading Ribbon

    We recommend the use of CITIZEN Thermal Transfer Ribbon for optimal print quality. This printer is designed to align the center of the media (paper) with the center of the printhead, regardless of media width. Refer to the scale on the tear bar for aligning media (paper) or ribbon.
  • Page 35 Chapter 4 Media (Paper) and Ribbon Two ribbon mandrels are used for loading ribbon; one is inserted in the supply (unused) ribbon core and the other is inserted the ribbon takeup core. Wind the ribbon from the takeup mandrel until most wrinkles are no longer visible.
  • Page 36 Perform the following sequence; open the top cover all the way until it stops at hinges, and unlock the printhead assembly by pushing the printhead release lever and raise it until it stops and stands upright. Printhead assembly Hold by both hands the ribbon with a length of about 300 mm (1 ft) unwound between mandrels; the left hand grips the ribbon supply mandrel and the right hand grips the takeup mandrel.
  • Page 37 Chapter 4 Media (Paper) and Ribbon Temporarily winding the ribbon with a length of about 300 mm (1 ft) unwound between mandrels around the lower, bottom side of the printhead assembly, first fit both sockets of the ribbon takeup and supply mandrels, then snap into place both knobs of the ribbon takeup and supply mandrels. Knob of ribbon supply mandrel Socket of ribbon supply mandrel...

  • Page 38: Ribbon Tension Adjustments

    To increase tension torque, turn the ribbon supply mandrel (the deeper side viewed from the front of the printer) knob clockwise until the required number is obtained on the scale, while stopping the gear with a coin inserted in the slit on the ribbon mandrel support and held down. Generally, the wider the ribbon, the greater the ribbon tension required.

  • Page 39: Printhead Adjustments

    Chapter 4 Media (Paper) and Ribbon 4.5 Printhead adjustments Printhead adjustments should be made according to the type of media (paper), using the printhead adjustment lever located on the back of the printhead assembly. Generally, for media with moderate stiffness (labels), position the printhead adjustment lever to the middle of the range to put the printhead in middle position, and for media with greater stiffness (tags or card), lower the adjustment lever to the lower level to put the printhead in forward position.

  • Page 40: Media Sensor Adjustments

    Open the top cover all the way until it stops at hinges, unlock the printhead assembly by pushing the printhead release lever and open it towards the left side of the printer all the way until it stops and stands upright and at the same time unlock the transparent sensor guide by pushing the release lever and open it towards the left side of the printer all the way until it stops.

  • Page 41: Selecting Media Sensor And Autocal Mode

    From the same Group Menu “System Setup,” choose the “AutoCal Mode” and select “Yes” when any media sensor has a lready been selected from the “Media Sensor” above (see P44). This allows the printer to detect most media without calibration. * System Setup However, if the media is not detected properly, first check the sensing levels using the “Sensor Monitor, ”...

  • Page 42: Avoiding Wrinkling Of The Ribbon

    Open the top cover all the way until it stops at hinges and unlock the printhead assembly by pushing the printhead release lever and open it towards the left side of the printer all the way until it stops and stands upright.

  • Page 43: Removing Slack On Feeding Side Of Ribbon (Behind Printhead)

    Open the top cover all the way until it stops at hinges and unlock the printhead assembly by pushing the printhead release lever and open it towards the left side of the printer all the way until it stops and stands upright.

  • Page 44: Chapter 5 Power On And Using The Control Panel

    After loading the media and ribbon, connect the power cord and turn your printer on. 5.1 Connecting to a power outlet First plug the power cord into the AC power input on the back of the printer, then plug the other end of the power cord into the AC power outlet.

  • Page 45: Turning The Printer On

    5.2 Turning the printer ON Turn ON the power switch. Press “|” for ON. Press “O” to turn off the printer. Once the power is turned ON, the following initial messages are displayed on the screen for about three seconds.

  • Page 46: Ready Mode And Menu Mode

    5.3 Ready Mode and Menu Mode This section describes the operation flow of the Ready mode and Menu mode. This printer can be easily operated using the six keys on the control panel. Ready mode Receive data from READY host computer.

  • Page 47: Navigating The Menu System

    READY Parallel computer. In this state, the printer receives and processes the information accordingly. If no data is received for 5 seconds, the printer returns to Ready mode with no interface READY RS-232C selected and continues to scan all installed interfaces for incoming data.

  • Page 48: Changing Menu Values

    5.5 Changing Menu Values With a Menu Item displayed on the LCD (such as Print Speed, Darkness or Baud Rate), pressing the key allows you to adjust or select the Value of the Menu Item. keys are used to increase or decrease a Value, such as the print speed or printing position.

  • Page 49: Permanently Saving Printer Settings

    5.6 Permanently Saving Printer Settings The menu and configuration settings will be lost when the power is switched off. However, to save them when the printer is switched off, you must use the ‘Save Settings’ function. Press to ensure you are in Menu Mode.

  • Page 50: Producing A Test Or Configuration Print

    5.7 Producing a Test or Configuration Print When the Test Mode is selected from the Group Menu, test and configuration prints, head element check and Hex Dump mode can be selected. The two test print patterns and two configuration printouts are available.

  • Page 51: Turning The Printer Off

    Chapter 5 Power ON and Using the Control Panel 5.8 Turning the printer OFF Do not turn the printer OFF suddenly. If the printer is printing, press the key and wait for the printer to stop printing before turning the power switch OFF.
  • Page 52 Chapter 5 Power ON and Using the Control Panel...

  • Page 54: Chapter 6 Configuring Your Printer Using The Menus

    Chapter 5 for information on the operation of the menus system and which keys perform which actions. 6.1 The Group Menu The printer has two modes of operation: Ready mode and Menu mode. To switch between the modes, press the key.

  • Page 55: Page Setup Menu

    Chapter 6 Configuring Your Printer Using the Menus 6.2 Page Setup Menu The Page Setup Menu allows the setting of items such as print speed, print darkness, direct or thermal transfer printing and horizontal and vertical position adjustments. * Page...

  • Page 56: System Setup Menu

    - 25.4mm 6.3 System Setup Menu The System Setup Menu provides access to configure the hardware settings within the printer such as the type of media sensor used and the threshold for gap detection, metric or imperial (inches) selection and print resolution. It also allows for user access to the control panel and settings to be locked out to avoid inadvertent changes.
  • Page 57 Chapter 6 Configuring Your Printer Using the Menus Inch mode Print 300/150 Res.DPI AutoCal Cal. Mode Yes/No Inch mode MaxMedia Length Length 1.00IN Time Time Setting 00:15 Date Date Setting 01/01/00 Settings Lock Lock On/Off Keyboard Lock Lock On/Off SOH-Cmd...

  • Page 58: After Print Menu

    6.4 After Print Menu The After Print Menu allows you to configure what the printer does once the label has been printed, including whether the printer feeds to the tear position after a batch of labels, whether the printer cuts the labels.

  • Page 59: Interface Setup Menu

    Chapter 6 Configuring Your Printer Using the Menus 6.5 Interface Setup Menu The Interface Setup Menu configures the baud rate, parity, data length, protocols and stop bits for the standard serial interface. It also allows for the configuration of the optional network interface, including IP address, subnet mask and gateway addresses.

  • Page 60: Permanently Saving Settings Menu

    6.6 Permanently Saving Settings Menu Settings made within the menu system of the printer are saved in standard memory. When the printer is switched off, these settings will be lost unless they are save to the non-volatile memory inside the printer.

  • Page 61: Menu Mode Description

    Chapter 6 Configuring Your Printer Using the Menus 6.8 Menu Mode Description Group Menu Menu Item *Page Setup Label Width Note: The actual printable area is split equally either side of the centerline of the media, e.g. 8.20” would print from 4.1” to the left of center to “4.1” to right of the centerline.
  • Page 62 Note: This function detects over what distance a “media end” or “paper jam ” event is detected. The printer looks for the gap between each section of media and, if it does not see a signal after the maximum media length, it stops with a “Paper Jam” error. If the value is less than the label length, the printer will always think there is a paper jam.
  • Page 63 Chapter 6 Configuring Your Printer Using the Menus Group Menu Menu Item Tear Mode * After Print Paper Position Repeat Button RS-232C Baud * Interface RS-232C Parity RS-232C Length RS-232C Stop bit RS-232C X-ON Network Address Subnet Mask Gateway Address...

  • Page 65: Chapter 7 Troubleshooting

    7.1 Items to check in case of trouble If problems or difficulties are experienced during the operation of the printer, please check the following table to try and resolve your problem. Symptom The LCD stays blank 1.
  • Page 66 5. Set the proper values of the Menu set from the control panel or your PC. 6. Incorrect sensor level may cause the printer to miss some or all of the end-of-label marks on the media. 1. Adjust the ribbon tension properly (see P27).

  • Page 67: Error Messages And Corrective Actions

    7.2 Error messages and corrective actions The printer will be placed in error status and an error message will be displayed on the LCD (Display) if the printer has not been prepared properly for printing or printer setup conditions are not correct. Check error messages and take corrective actions to clear error.
  • Page 68 Chapter 7 Troubleshooting...

  • Page 69: Chapter 8 Maintenance

    CAUTION Do not use benzine, thinner, alcohol etc to wipe the dirt off the printer. Failure to do so may cause discoloration or deformation. If the dirt is too large, soak a cloth in a thin neutral detergent and squeeze out and wipe with it, and finally wipe with a dry, soft cloth.

  • Page 70: Cleaning Method

    Chapter 8 Maintenance 8.2 Cleaning method Remove dirt, paper dust, adhesive materials for labels etc upon completion of printing. ◆ Cleaning tools Soft cloth ◆ Printhead and platen Printhead Head cleaning pen ◆ Tension roller and its surroundings Ethyl or isopropyl alcohol (do not use solvent like thinner)

  • Page 71: Chapter 9 Specifications

    Chapter Specifications 9.1 General specifications Item Printing method Printhead resolution Maximum print width Print length Print speed Media Media Sensor Ribbon Barcodes Indicators Control keys Graphic data Interfaces A/C Input Power consumption Operating temperature and humidity Outer dimensions Weight Standards CLP-8301 Thermal Transfer/Direct Thermal 300 DPI (11.81 dots/mm)

  • Page 72: Interfaces

    Communication is enabled after power is turned ON. Residual capacity of the buffer is 1K bytes or more after sending XOFF code. Paused state is cleared. XOFF code is output due to error and printer returns to normal conditions. XOFF code output requirements: Printer is in error.
  • Page 73 Signal to transmit data Signal to receive data Transmission request signal. Pull up to +12V with 3.3Kohm Signal active when host computer ready to interface with printer Signal active when printer ready to interface with host computer (Factory use) Chapter 9 Specifications...

  • Page 74: Parallel Interface

    Output 8-bit parallel data request signal Output Signal to indicate printer ‘Busy’ Output Signal to indicate media out Output Signal to indicate printer on line or off line Not used Not used Ground Frame ground Not used Input Printer reset...

  • Page 75: Pcmcia Memory Card (Factory-Installed Option)

    DATA ACKNLG “Low” shows that the printer requests the computer to send data. BUSY “High” shows that the printer cannot receive data and BUSY “Low” shows that the printer now can receive data from the computer. 9.3 PCMCIA Memory Card...

  • Page 76: Print Width

    Chapter 9 Specifications 9.4 Print width 2.5mm (0.1”) 4.55mm (0.18”) 109.75mm (4.32”) Maximum media width: 228.6mm (9.0”) Default print width: 216.7mm (8.53”) 107.25mm (4.22”) Printable area Maximum print width: 219.5mm (8.64”) Center of media/printhead Direction of media feed 0.3mm (0.01”) 4.55mm (0.18”)

  • Page 77: Movable Sensors

    9.5 Movable sensors Maximum left edge of media 140mm (5.5”) (sensor movable range) Media Black Mark Hole （ including corner ‘R’） 228.6mm (9”), maximum media width 114.3mm (4.5”) Mark A/D Setup Setup Voltage Guide Voltage No Mark 2.1V area No Gap High 1.05V area...

  • Page 78: Environmental Requirements

    1 Printer operating conditions for ensuring print quality Operating temperature: Humidity: 2 Printer storage conditions Storage temperature: Humidity: (Printer should be stored in a condition that the printhead is up and no media and ribbon are loaded.) 40 C 85% RH (non-condensing) Temperature C -20 C...
  • Page 79 Chapter 9 Specifications...
  • Page 80 Citizen America Corporation 831 S. Douglas Street, Suite 121 El Segundo, CA 90245 Tel: (310) 643-9825 U.S.A. Citizen Systems Europe GmbH http://www.citizen-europe.com Mettinger Strasse 11 Park House 73728 Esslingen 643-651 Staines Road, Feltham Germany Middlesex, TW14 8PA United Kingdom Japan CBM Corporation CBM Bldg., 5-68-10, Nakano...

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