Apex Digital iX Series Service Manual page 16

1. Device is not turned on or working
There is no air
flow through 2. Heated tubing is not connected
the mask
3. Air tubing is blocked.
1. The heating humidifier level setting is
2. The operating environment or
Condensation in
mask or tubing
3. The setting of heated tubing is not
1. Water chamber is not properly
Water Leakage 2. Water chamber worn out.
1. Tubing is damaged.
Air is leaking
2. Tubing is not correctly connected.
from around
3. Heating Humidifier is not properly
mask or tubing
or device
4. Water chamber is not properly
( Low Pressure )
5. Mask is not properly connected.
6. User does not wear the mask properly.
1. Wireless coverage may be poor.
Therapy data 2. The No wireless connection icon is
has not been
sent to my care
provider 3. Device may be in Airplane Mode.
4. Data transfer is not enabled for your
correctly
correctly.
too high.
position of the heated humidifier is not
correct.
On.
assembled.
assembled.
assembled.
displayed on the top right of the
screen no wireless network available..
might need to use a new SD card.
1. Check the power cord is connected
properly.
2. Reconnect the heated tubing correctly.
3. Unblock the air tubing.
1. Adjust to low temperature setting.
2. Remove any air conditioner nearby the
heated humidifier or keep room
temperature up near 25°C
3. Adjust the level of the heated tubing
setting until the condensation reduced or
becomes comfortable.
1. Remove the water chamber from the
heated humidifier, pour out the water and
reassemble the water chamber again,
making sure the water chamber closes
securely, and fill the water till it reaches
maximum line and checks if it still leaks or
not
2. Replace with a new water chamber.
1. Check the condition of the tubing and
replace new tubing.
2. Check the tubing connection the air outlet
on the side of the device and the other end
to tubing firmly to the mask.
3. Check the assemble step of heating
humidifier <refer to 6-8>.
4. Check if the water chamber connects
properly to the heated humidifier.
5. Please refer to the videos if how to wear
mask provided by the Apex.
6. Please refer to the Apex YouTube channel
for how to wear mask.
1. Make sure that device is placed where
there is coverage (i.e., on your bedside
table, not in a drawer or on the flow). The
icon of wireless should be turned on if the
wireless coverage is good.
2. Make sure there are no co-existence