arcelik Beko B13 Service Handbook
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arcelik Beko B13 Service Handbook

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B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK
SERVICE HANDBOOK NO:1
BETTER SYSTEM CONTROL
(B13 BEST APPEARANCE)
WASHING MACHINE
SERVICE HANDBOOK
1

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Summary of Contents for arcelik Beko B13

  • Page 1 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK SERVICE HANDBOOK NO:1 BETTER SYSTEM CONTROL (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK...

  • Page 2: Table Of Contents

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 1. COVER 2. CONTENTS COVER ................................. 2 CONTENTS ................................2 SAFETY WARNINGS ............................6 3.1..................................6 ENERAL AFETY 3.1.1. Electrical safety ................................6 3.2..................................7 NTENDED 3.3.................................. 7 HILDREN AFETY 3.4.
  • Page 3 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK ............................ 36 6.14. Starting the programme 6.15................................37 OADING DOOR LOCK 6.16....................... 37 HANGING THE SELECTIONS AFTER A PROGRAMME HAS STARTED 6.17................................... 38 HILD LOCK 6.18..............................39 ANCELLING THE PROGRAMME 6.19.
  • Page 4 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.2..............................98 ACHINE DOES NOT OPERATE 12.3........................100 RROR ODES AND IKELY USTOMER OMPLAINTS 12.3.1 E1 ....................................102 12.3.2 E2 ....................................103 12.3.3 E3 ....................................104 12.3.4 E4 ....................................105 12.3.5 E5 ....................................
  • Page 5 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK ............................166 15.15.2. UM/DC/AC ..........................166 15.16. TTACHMENT ..............167 15.17. HOCK BSORBER AND HOCK BSORBER TTACHMENT ETACHMENT 15.18. 3. S ......................168 HOCK BSORBER TTACHMENT ETACHMENT 15.19......................168 PPER ALANCE EIGHT TTACHMENT...

  • Page 6: Safety Warnings

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 3. SAFETY WARNINGS This section includes security instructions which may help prevent the injuries and material damage risks. All kinds of warranties shall be invalid if these instructions are not observed. 3.1 General Safety ...

  • Page 7: Intended Use

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 3.2. Intended Use  This product has been designed for domestic use. It is not for commercial purposes or it should not be used out of its intended use.  The product must only be used for washing and rinsing of laundry that are marked accordingly. ...

  • Page 8: Package Information

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 3.5. Package information Packaging materials of the product are manufactured from recyclable materials in accordance with our National Environment Regulations. Do not dispose of the packaging materials together with the domestic or other wastes. Take them to the packaging material collection points designated by the local authorities.
  • Page 9 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK  Do not work on the machine with heat sources such as soldering or welding during servicing. Do not leave such equipment on the machine.  Do nor clean the machine with combustible and flammable materials during servicing such as thinner, alcohol, etc.

  • Page 10: Technical Specifications

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 4. TECHNICAL SPECIFICATIONS 4.1 Product Definition 4.1.1. Manufacturer Firm Arçelik A.Ş. Çayırova / ISTANBUL 4.1.2. Model : B13 Better (B13 Best appearance) 4.1.3 VDE types : 97xxxx 4.1.4. Dry Laundry Capacity (Kg) : 7 -8-9 4.1.5.

  • Page 11: Motor

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 4.7. Motor 4.7.1. Tip : Askoll / Atlas / Three-phase, brushless permanent magnet, sinusoidal control 4.7.2. Withdrawn Power* (Spinning)(W) : 125 / 900 4.7.3. Current* (Spinning)(A) : 13000 / 16000 4.7.5. Starting : Electronic speed control * Power and current values vary according to load and speed conditions 4.8.

  • Page 12: Drum

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 4.13. Drum 4.13.1. Material : POLYAR 4.14. Shock Absorber System 4.14.1. Spring (Piece) 4.14.2. Spring Shock Absorber (Piece) 4.14.3. Balance Weight (Piece) 4.14.3.1. Material : High-density concrete 4.14.3.2. Weight (Top-Bottom) (Kg) : 10.3 –...

  • Page 13: Product Installation / Installation Rules / Settings

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 5. PRODUCT INSTALLATION / INSTALLATION RULES / SETTINGS Refer to the nearest Authorised Service Agent for installation of the product. To make the product ready for use, review the information in the user manual and make sure that the electricity, tap water supply and water drainage systems are appropriate before calling the Authorized Service Agent.

  • Page 14: Removing The Transportation Locks

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 5.3. Removing the Transportation Locks Do not remove the transport safety bolts before removing the packaging WARNING: support. Remove the transportation safety bolts before operating the washing WARNING: machine! Otherwise, the product will be damaged. Loosen all the bolts with a suitable spanner until they rotate freely (C).

  • Page 15: Connecting To Water Supply

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 5.4. Connecting to water supply The water supply pressure required to run the product is between 1 to 10 bars (0.1 – 1 MPa). It is necessary to have 10 – 80 liters of water flowing from the fully open tap in 1 minute to have your machine run smoothly.

  • Page 16: Connecting To Water Drain

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 2. Tighten all hose nuts by hand. Never use a tool when tightening the nuts. Figure 5.6 When hose connection is completed, check whether there is leak problems at the connection points by opening the taps fully. If any leaks occur, turn off the tap and remove the nut.

  • Page 17: Adjusting The Feet

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK  If the length of the hose is too short, use it by adding an original extension hose. Length of the hose may not be longer than 3.2 m. To avoid water leak failures, the connection between the extension hose and the drain hose of the product must be fitted well with an appropriate clamp as not to come off and leak.

  • Page 18: Electrical Connection

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 5.7. Electrical connection Connect the product to a grounded outlet protected by a 16 A fuse. Our company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations.

  • Page 19: Product Use And Byproducts

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 6. PRODUCT USE AND BYPRODUCTS 6.1. Preparation 6.1.1 Sorting the laundry  Sort laundry according to type of fabric, colour, and degree of soiling and allowable water temperature.  Always obey the instructions given on the garment tags. Figure 6.1 Washing symbols...

  • Page 20: Preparing Laundry For Washing

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 6.1.2 Preparing laundry for washing  Laundry items with metal attachments such as, underwired bras, belt buckles or metal buttons will damage the machine. Remove the metal pieces or wash the clothes by putting them in a laundry bag or pillow case.

  • Page 21: Correct Load Capacity

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Figure 6.2 Bellows cleaning Use an anti-limescale suitable for the washing machines. Some water might have remained in the product due to the quality control processes in the production. It is not harmful for the product. 6.1.5 Correct load capacity The maximum load capacity depends on the type of laundry, the degree of soiling and the washing programme desired.

  • Page 22: Loading The Laundry

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 6.1.6 Loading the laundry Open the loading door. Put the laundry items into the machine in a loose manner. Push and close the loading door until you hear the locking sound. Ensure that no items are caught in the door.
  • Page 23 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK  If you are using liquid detergent, do not forget to place the liquid detergent cup into the main wash compartment (compartment nr. "2"). CHOOSING THE DETERGENT TYPE Detergent type to be used depends on the fabric type and color. ...
  • Page 24 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Using gel and tablet detergent Apply the following instructions when using tablet, gel and similar detergents.  If the gel detergent thickness is fluidal and your machine does not contain a special liquid detergent cup, put the gel detergent into the main wash detergent compartment during first water intake.

  • Page 25: Control Panel

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK  When required, use limescale removers manufactured specifically for washing machines only. 6.2. Control panel Temperature Button Button Spin Speed Delay Start/Pause Programme Button Time Button Selection Button Auxilliary Function Buttons Figure 6.6 Control panel The visuals used for machine description in this section are schematic and may not match exactly will the features of your machine.

  • Page 26: Preparing The Machine

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Figure 6.7 Display symbols a - Temperature Indicator b - Electrical Connection c - Steam indicator d - Audio Warning indicator e - No Water indicator f - Detergent indicator g - Start / Pause indicator h - Program Follow-up indicator i - End Time indicator j - Time Information Line...

  • Page 27: Main Programmes

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK laundry. 2. Select the desired programme with the Programme Selection knob. Figure 6.8 Programmes are limited with the highest spin speed appropriate for that particular type of fabric. When selecting a programme, always consider the type of fabric, colour, degree of soiling and permissible water temperature.
  • Page 28 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Use to wash your frequently washable cotton, synthetic or blended (cotton+synthetic) clothes. Programme detects the type and quantity of the laundry to automatically adjust water consumption and programme time. WARNING: Do not wash your woolen and delicate clothes in this programme. Select a suitable temperature if the temperature shown on the temperature display is not compatible with the warnings on the garment label.

  • Page 29: Additional Programmes

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Following table includes cloth types to be washed gently and some washing programmes suitable for some special clothes. Special laundry type Laundry content Recommended washing programme Blouse, dress, skirt, foulard Viscose, modal, rayon, tencel, Hand Wash lyocell, angora Knitted, dress...

  • Page 30: Special Programmes

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK It washes laundry with a very gentle washing action to not to damage clothes. • Express Use to wash your lightly soiled and unstained cotton laundry in a short time. • Express 14 Use to wash your lightly soiled and unstained cotton laundry in a short time.

  • Page 31: Temperature Selection

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK • Rinse Use when you want to rinse or starch separately. • Spin + Pump Use this programme to discharge the water in the machine. 6.9. Temperature selection When a new programme is selected, the temperature value recommended for the selected programme in the temperature indicator appears.
  • Page 32 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Figure 6.12 Spin Speed adjustment button only serves for decreasing the spin speed. Rinse Hold option is shown by "ı_ı" symbol and No Spin option is indicated with “ı_ı” symbol. If you are not going to unload your laundry immediately after the programme completes, you can use Rinse Hold function in order to prevent them from getting wrinkled when there is no water in the machine.

  • Page 33: Programme And Consumption Table

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 6.11. Programme and consumption table Table 6.1 Program consumption table • : Can be selected. * : Automatically selected, no canceling. ** : Energy Label programme (EN 60456 Ed.3) ***: If maximum spin speed of the machine is lower then this value, you can only select up to the maximum spin speed.

  • Page 34: Auxiliary Function Selection

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK ** “Cotton eco 40°C and Cotton eco 60°C are standard programmes.” These programmes are known as ‘40°C cotton standard programme’ and ‘60°C cotton standard programme’ and indicated with the symbols on the panel. The auxiliary functions in the table may vary according to the model of your machine.
  • Page 35 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Some functions cannot be selected together. If a second auxiliary function conflicting with the first one is selected before starting the machine, the function selected first will be canceled and the second auxiliary function selection will remain active.

  • Page 36: End Time

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Programme time may differ from the values in the "Programme and consumption table" depending on the water pressure, water hardness and temperature, ambient temperature, amount and the type of laundry, auxiliary functions selected and the changes at the mains voltage.

  • Page 37: Loading Door Lock

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Figure 6.17 3 Loading door is locked. The door lock symbol appears on the display after the loading door is locked. Figure 6.18 4 Programme follow-up indicator lights on the display will show the current programme step. 6.15.

  • Page 38: Child Lock

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Figure 6.21 Switching the machine to pause mode: Press Start/Pause button to pause the machine, the pause symbol will flash on the display. Figure 6.22 Changing the programme selection after a programme has started: The programme change is not allowed when the current programme is running.

  • Page 39: Cancelling The Programme

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 6.18. Cancelling the programme The programme is cancelled when the machine is turned off and on again. Press and hold On / Off button for 3 seconds. After the countdown as "3-2-1" on the display is over, the machine turns off.

  • Page 40: Maintenance And Cleaning

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 7. MAINTENANCE AND CLEANING Service life of product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals. 7.1. Cleaning the detergent drawer Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as shown below in order to prevent accumulation of powder detergent in time.

  • Page 41: Cleaning The Body And Control Panel

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Figure 7.2 Bellows cleaning If the holes on the bellow shown in the figure is blocked, open the holes using a toothpick. Foreign metal substances will cause rust stains in the drum. Clean the stains on the drum surface by using cleaning agents for stainless steel.

  • Page 42: Draining Remaining Water And Cleaning The Pump Filter

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 3. Take out the filters on the flat ends of the water intake hoses together with the gaskets and clean thoroughly under running water. 4. Replace the seals and filters carefully and tighten their nuts by hand. 7.5.
  • Page 43 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Figure 7.5 - Pull the emergency draining hose out from its seat. - Place a large container at the end of the hose. Drain the water into the container by pulling out the plug at the end of the hose.
  • Page 44 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK b Turn and loosen the pump filter until water starts to flow (counterclockwise). Fill the flowing water into the container you have placed in front of the filter. Always keep a piece of cloth handy to absorb any spilled water.

  • Page 45: General Operation Principle

    B13 BEST WASHING MACHINE SERVICE HANDBOOK GENERAL OPERATION PRINCIPLE 8.1.Water Intake Profil BETTER WATER INTAKE ALGORITHM – Graphical Display NOTE: Hot water intake applies for programmes with 60C and above programme index. For all programmes; value N is from variable file and value M is infinite. SS(y)_P0 SS(x)_P0 SS_Pg...
  • Page 46 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 1. Water intake in all programmes is carried out by the water counter. Whether or not the water level drops below the levels determined in accordance with the steps is checked by water level sensor. If the level has dropped, water will again be taken in by the water counter.

  • Page 47: Heating Profile

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Number of opening: If 1, low load, Number of opening: If 2 or 3, medium load, Number of opening: If >3, high load is detected.  If the machine is 9 kg, max. number of water intake in Cottons programme is limited with 8.

  • Page 48: Antifoaming Profile

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Temparature Tset Tset - T Time Heating step tx Postheating wash step Cold wash step Figure 8.3 Graphic of heating with hysteresis Once the machine reaches the max. temperature which was set for the machine (Tset), heater is deactivated, but the heating step remains.

  • Page 49: Foam Detection And Defoaming Algorithm

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 8.4. Foam Detection and Defoaming Algorithm Water level control is performed during spinning to determine if foam is formed or not in the machine; if formed, profile will be applied to defoam and discharge. ...

  • Page 50: Programme Streamlines

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 8.5. Programme Streamlines Compulsory steps Selective steps Conditional steps...
  • Page 51 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Figure 8.4 Programme streamline example...
  • Page 52 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.1 Programme 12.3.2 Cotto 12.3.3 Cotton 12.3.4 Synthe 12.3.5 Shirts 12.3.6 Woole 12.3.7 Hand 12.3.8 Night mode 12.3.9 Cotto 12.3.10 Cotton 12.3.11 Synthe 12.3.12 Shirts 12.3.13 Woole 12.3.14 Hand 12.3.15 Night mode 12.3.16 Control ...
  • Page 53 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK  12.3.23 12.3.24 12.3.25   12.3.26 If steam auxilliary function is selected 12.3.22 Steam 12.3.27 Prewash  12.3.28 12.3.29 12.3.30   12.3.31 If prewash auxilliary function is selected...
  • Page 54 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.32 Drain  12.3.33 12.3.34 12.3.35   12.3.36 If prewash auxilliary function is selected...
  • Page 55 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK        OP CLOSURE 12.3.37 Cold wash               12.3.38 Water completion step 12.3.39 Heating ...
  • Page 56 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK...
  • Page 57 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.50 Drain        12.3.51 Defoaming        12.3.52 Drain            ...
  • Page 58 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK  12.3.60 If extra 12.3.61 If extra 12.3.62 If extra 12.3.63 12.3.64 12.3.65 If extra rinse auxilliary function is selected 12.3.59 Extra Rinse 12.3.66 Drain  If extra rinse 12.3.67 If extra If extra rinse If extra rinse 12.3.68...
  • Page 59 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.70 Intermediate  12.3.71 If extra 12.3.72 If extra 12.3.73 If extra   ...
  • Page 60 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK   12.3.74 Rinse Foam 12.3.75 12.3.76 If foam 12.3.77 If foam 12.3.78 If foam F FOAM IS DETECTED 12.3.79 Drain 12.3.80 12.3.81 If foam 12.3.82 If foam 12.3.83 If foam If foam is ...
  • Page 61 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK        12.3.89 Softener  12.3.90 Rinse hold 12.3.91 12.3.92 If rinse 12.3.93 If rinse 12.3.94 If rinse 12.3.95 12.3.96 Drain      ...
  • Page 62 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.99 Program 12.3.100 Sp 12.3.101 Automatic 12.3.102 12.3.104 Quick 14 12.3.105 Hygiene 12.3.106 Quilt 12.3.107 V 12.3.108 Dark Coloured 12.3.103 (If Mix is 12.3.109 Sp 12.3.110 SmarTwas 12.3.111 Express 12.3.112 Baby 12.3.113 Quilt 12.3.115...
  • Page 63 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK  12.3.123 If steam 12.3.124 If steam 12.3.125 If steam   12.3.126 If steam auxilliary function selected 12.3.122 Steam 12.3.127 Prewash  12.3.128 If prewash  12.3.129 If prewash  ...
  • Page 64 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.131 Drain  12.3.132 If prewash  12.3.133 If prewash   12.3.134 If prewash auxilliary function selected 12.3.135        12.3.136 Cold  √ √ √...
  • Page 65 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Water completion  Textile type is       step determined at the beginning of programme. Steps of the related programme is realized as per Cottons, Synthetics or Mix.
  • Page 66 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.141 If selected 12.3.143 If selected...
  • Page 67 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.146 Drain              12.3.147 Defoami 12.3.148 Drain       Intermediate spin     ...
  • Page 68 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK        12.3.152 Extra Drain               12.3.153 Interme 12.3.154 Extra  12.3.155 If extra 12.3.156 If extra ...
  • Page 69 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.158 Drain  12.3.159 If extra 12.3.160 If extra  12.3.161 If extra   12.3.162 Interme  12.3.163 If extra 12.3.164 If extra  12.3.165 If extra  ...
  • Page 70 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.166 Rinse  12.3.167 If foam is 12.3.168 If foam is 12.3.169 If foam is 12.3.170 If foam is  12.3.171 If foam is detected   DRAIN 12.3.172 If foam is 12.3.173 If foam is 12.3.174 If foam is...
  • Page 71 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.182 Softener          Rinse Hold 12.3.183 If rinse 12.3.184 If rinse 12.3.185 If rinse 12.3.186 If rinse 12.3.187 If rinse hold is selected Drain ...
  • Page 72 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Programme Steps Drum Cleaning Rinse Drum Cleaning Rinse Control   Drain   Steam   Prewash   Drain   Top closure   Cold wash Rinse and spin is made prior to cold wash and the amount of load in the ...

  • Page 73: Component Operation Principles

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 9. COMPONENT OPERATION PRINCIPLES 9.1. Electronic Card Assembly Electronic card assembly consists of main board, indicator card, card holder parts, socket holders and intermediate cable. On the indicator card are; "LED MODULE", springs that ensure 'encoder' used for programme selection and springs that provide 'touch' control.

  • Page 74: Picture 9.3 Electronic Card (Spring)

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Figure 9.1 Touchkey operation principle - 1 Presence of a conductor material adds a parasitic Front Panel Material capacitor to the sensor changes sensitivity surface. Value of this capacitor is measured. Sensor Figure 9.2 Touchkey operation principle - 2 Touchkey sensor surfaces are...

  • Page 75: Water Intake Valve (With Water Counter)

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Electronic card assembly consists of; • Main board • Indicator card • Card holder • Card holder cover • Intermediate cable. On the indicator card are; "Led Module" display, springs that ensure 'encoder' used for programme Picture 9.5 Card grouping selection and springs that provide...

  • Page 76: Steam Generator

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 9.5. Steam Generator Prepares water vapour for steam applications of machine. Operation Voltage : 220 / 240V Flow rate : 1 l/min. : 42 / 47  Resistance Coil resistances are measured. If between 42 / 47  component is sound.
  • Page 77 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK  Relay on the card drives the generator for 10 minutes.  First steam formation is observed in approx. 1-2 min.  Generated steam enters into the drum from behind the drum. ...
  • Page 78 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Steam generator is used in 2 different ways in the product. Operation logic is the same in both cases:  Steam auxilliary function: It is selected as the other auxilliary functions after the program is selected. Steam generator is activated at the beginning of the programme to soften the dirt.

  • Page 79: Water Counter (Hot Water Valve Model)

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 9.6. Water Counter (Hot water valve model) Water counter is a component connected onto the water input line which measures the volume of the passing water and inform the control system. Water counters are located at the back of the water input valves.

  • Page 80: Water Level Sensor

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 9.7. Water Level Sensor An analog water level sensor supplied by 5 V is used. This sensor ensures instant determination of water level by means of frequency values it generates corresponding to the built up pressure.

  • Page 81: Input Impedance Coil

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 9.9. Input Impedance Coil Input impedance coil assembly is a coil that consists of winding and core. It is a part used for compliance to electromagnetic conformity standards and functions as harmonic filter. It is located between the motor and mains, therefore, motor current passes over this component.

  • Page 82: Atlas Motor

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 9.10.2. Atlas Motor Figure 9.17 Motor (Atlas motor ve motor kartı)(discrete) Brushless motor is used. Motor stator consists of 3-phase coil and magnets are on the rotor. Rotor position is detected from askoll-type hall sensor, stator windings are enegized with the help of an inverter.

  • Page 83: Um/Dc/Ac Motor

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 9.10.3 UM/DC/AC Motor Universal series motor is employed. Universal series motor is composed of stator and armature (rotor). Stator and armature windings are serially connected with the help of collector and brush, and current is sent to armature coils. Motor speed control is made via electronic card.

  • Page 84: Heater

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK When 220V is applied between contacts 3 and 1, between contacts 3 and 2 must switch to off position. 9.12. Heater It is used to heat up the water in the drum. Since it is an electronically controlled machine, there are two thermic protectors (thermofuses) at heater inputs.

  • Page 85: Drain Pump

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Table 9.4 NTC values 9.14. Drain Pump It is a mono-phase, bipolar synchronous motor with magnet rotor. In drain step it is driven by triac on the control card. It is impedance-protected against continuous operation and rotor blockage.

  • Page 86: Aquastop (Overflow Key)

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Nominal Voltage : 220-240 V 50Hz Resistance : 160 ohm Picture 9.23 Jet system pump When resistance is read from pump tips with multimeter, a value between 155 and 180W should be read. 9.16.

  • Page 87: Service Function Test

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 10. SERVICE FUNCTION TEST WARNING: ıf any safet problem arises during test, #16 "Displaying Errors that Occur in Service Mode" will be switched to. 10.1. Step nr. 0: Entering the service programme Explanation: Machine is turned off by the "on/off"...

  • Page 88: Step Nr. 3: Indicator Control

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Explanation: Indicators on the interface: Software version is shown in the remaining time field. Condition to switch to the next step: Timeout: If “Start/Pause” button is not pressed in 2 minutes, "OFF" mode is started. Switching to the next step: “Start/Pause”...

  • Page 89: Step Nr. 5: Motor Counterclockwise Washing Control

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK NOTE : If "ON/OFF" button is pressed for 3 seconds, machine goes to "OFF" mode. 10.6. Step nr. 5: Motor counterclockwise washing control Explanation: Drum is rotated counterclockwise with a speed of 52 rpm. Indicators on the interface: "Instant speed"...

  • Page 90: Step Nr. 8: Steam Heater Control (Id There Is No Steam Heater, Step Will Be Skipped.)

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Switching to the next step: “Start / Pause” button is pressed. NOTE : If "ON/OFF" button is pressed for 3 seconds, machine goes to "OFF" mode. 10.9. Step nr. 8: Steam Heater Control (Id there is no steam heater, step will be skipped.) Explanation: Steam valve is driven.

  • Page 91: Step Nr. 9: Prewash Valve And Porewash Valve Flowmeter Control

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 10.10. Step nr. 9: Prewash Valve and POrewash Valve Flowmeter control Explanation: Prewash valve Water is taken from Prewash Valve until the read water level frequency falls below ""Pdoor + 16.0 Hz" (until the water level increases by "Pdoor+ 16.0 Hz").

  • Page 92: Step Nr. 11: Detergent Box Control And Detergent Box Siphon Control

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 10.12. Step nr. 11: Detergent box control and Detergent box siphon control Explanation: Prewash valve and main wash valve are driven together. Indicators on the interface: "Test" is displayed on the remining time indicator. Condition to switch to the next step: It takes water until "Start / Pause"...

  • Page 93: Step Nr. 13: Heater Control

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 10.14. Step nr. 13: Heater control Water level sensor control Flowmeter control Explanation: Water Level Sensor control is perfromed. If there is water level sensor error, system goes to the “Displaying of the errors occurred on the Test Mode” step which is the last step of “Test” mode.

  • Page 94: Step Nr. 14: Pump Control

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 10.15. Step nr. 14: Pump control Explanation: Motor rotating with 52 rpm in the previous step is stopped. Pump is driven. Furhermore, water is taken in by MAIN_WAS_VALVE and HOT_WATER_VALVE concurrently for 5 sec. at the beginning of this step. Both valves are switched off at the end of 5 sec.

  • Page 95: Step Nr. 16: Displaying Of The Errors Occurred In The Service Mode

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 10.17. Step nr. 16: Displaying of the Errors Occurred in the Service Mode Explanation: All components are switched off. Error encountered is shown in the “Remaining time” segment and if a safety algorithm related to error is defined, this is applied.

  • Page 96: Step Nr. 17: How Many Times The Service Mode Was Completed Without Any Problem

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 10.18. Step nr. 17: How Many Times the Service Mode Was Completed without any Problem? Explanation: This step shows how many times the "Service Test" mode has been completed without any error.

  • Page 97: Failure / Error Codes

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 11. FAILURE / ERROR CODES SERVICE MODE DEFINITION OF ERROR ERROR CODE NTC short circuit NTC open circuit error Heater open circuit error Heater continuously active error Valve triac short circuit Valve triac diode error Pump triac open circuit or Pump blocked or Pump triac diode mode or Pump rotor locked and does not rotate error...

  • Page 98: Failure Flow / Troubleshooting Diagrams

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12. FAILURE FLOW / TROUBLESHOOTING DIAGRAMS 12.1 Electronic Card Sockets P IC T U R E -1 C o n tro l c a rd a n d d is p la y ca rd P IC T U R E -2 C o n tro l c a rd s o c k e ts K N 2 3 K N 2 5...

  • Page 99: Machine Does Not Operate

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.2 Machine does not operate PICTURE_1: Mains connector is taken out from Listen to the card to measure supply voltage customer's complaint Close the machine door if it is open. Go to Service mode.

  • Page 100: Error Codes And Likely Customer Complaints

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3. Error Codes and Likely Customer Complaints * My machine always *Program lasts takes in and * Poor washing by long. * Machine makes discharges water. the machine *The machine does *Cannot Heat.
  • Page 101 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK * Machine did not spin. * Time extended * Machine did not * Program remains * Programme * Machine made LIKELY spin. * Machine does incomplete. lasted longer. another rinsing * Machine takes * Time extended.
  • Page 102 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.1 E1 * Machine washes Is there E1 error? poorly * Machine does not heat * Programme lasts PICTURE E1-1: NTC cable is on the KN19 long. socket. KN19 Attach the KN19 Is the KN19 socket on the socket.
  • Page 103 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.2 E2 *Fails to heat. Is there E2 error? *Machine boiled the water once and now it does not heat at all. PICTURE E2-1: Heater socket on KN1 card PICTURE E2-2: Short circuit is being controlled has been removed.
  • Page 104 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.3 E3 Machine is boiling the water. Laundry comes Is there E3 error? out very hot; they are worn. PICTURE E3-2: Short circuit is being controlled between pin 1 and pin 2 of KN24. Remove the panel and Heater socket for a * Heater...
  • Page 105 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.4. E4 * My machine PICTURE E4-1: Water intake valves always takes in Is there E4 error? and discharges water. * There is no washing movement * Door jammed * Programme cannot be ended.
  • Page 106 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.5. E5 *Program lasts long. Is there E5 error? *Machine does not discharge. *Machine does not spin Check machine supply power. Pump will not function if there is low voltage supply. *Pump triac open circuit *Pump blocked *Pump triac diode...
  • Page 107 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.6 E6 APPLIES ONLY FOR PRODUCTS *Starts up WITH UMDC MOTOR suddenly while washing. *Moves a couple of times and ends the progamme. *Programme is left half finished. Is there E6 error? Start spinning programme *Motor triac short circuit...
  • Page 108 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.7. E7...

  • Page 109: Replace The Valve . Try Again

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.8 E8 *Program lasts long. * The machine does not end the PICTURE E8-1: AC voltage is being measured over valve connectors programme *Machine is not taking in water *Machine does not work. Is there E8 error? *It does not spin and drain HE MACHINE CONTINUOUSLY...

  • Page 110: E9 - E10

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.10. 9 - E10 * Poor washing by the machine. * Washing comes to an end before Is there E9 error? Is there E10 error? the displayed washing time elapses. * Programme Door jammed remains incomplete.

  • Page 111: E11_1

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.11 E11_1 * Program Is there E11 error? remains Picture E11-1: BLAC Motor incomplete. * The machine makes sudden start ups. * Machine drum does not rotate at all. Are the cables between the control card and the motor sturdy? Picture E11_1 : Impedance coil...

  • Page 112: E11_2

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.1 E11_2 * Program APPLIES ONLY FOR PRODUCTS WITH UMDC remains incomplete. MOTOR * The machine makes sudden start ups. * Machine drum does not rotate at all. Is there E11 error? Start spinning programme *Motor open...

  • Page 113: E11_3

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.2. E11_3 APPLIES ONLY FOR PRODUCTS WITH UMDC MOTOR PICTURE E11-6: Motor coil resistance is being PICTURE E11-8: Motor coil resistance is being measured over 8-pin motor checked over 10-pin motor Rear cover of the having having...

  • Page 114: E11_4

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.3. E11_4 APPLIES ONLY FOR PRODUCTS WITH UMDC MOTOR Cont'd from Is the time between motor movements approx. 120 secs.? Check the error code again once the machine ends the PICTURE E11-10: Tacho resistance is being programme.

  • Page 115: E12

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.12. E12 Picture E12-1: Aquastop connections at the Picture E12-2: KN17 socket Aquastop (White- lower section of machine White) connections * Machine discharges every time it is turned on. * Programme does not start.

  • Page 116: E13

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.13 E13...

  • Page 117: E15

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.14. E15 Picture E15-1: KN20 connector connection on the card *No detection occurs on the customer side Is there E15 error? KN20 Are the control card KN2 socket (Picture E15-1) and flowmeter sockets' (Picture E15-2 /Picture E15-3) connections solid? Picture E15-2: Is the flowmeter socket on the water intake valve attached?

  • Page 118: E17

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.15. E17 Picture E17-1 : Valves and drawer hose connection * Machine did not spin. * Time extended. * Machine made another rinsing although I did not select extra rinse. Steam generator valve Prewash valve Is there E17 error? Main wash valve...

  • Page 119: E18

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.16. E18 Is there E18 error? * Machine did not spin. * Time extended. Explain the following unbalanced load prevention methods to the customer. Reasons for ending the programme without spinning as a result of unbalanced load detection 1) When you use the machine with less laundry, the laundry may accumulate at one part of the drum.

  • Page 120: E28

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.17. E28 Is there E28 error? * Machine does not operate. *Machine does not take in water. Replace the main board *Door locked signal (zero cross) is not received Start a program again and check.

  • Page 121: E29

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.18 Is there E29 error? * Programme lasted longer. * Machine did not heat well. Measure supply voltage. Is the operation voltage lower than 150 VAC and higher than 290 VAC? *Operation voltage is out of limit Give information to the customer about operation...

  • Page 122: Programme Selection Key Does Not Select

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.19 Pxrogramme Selection Key Does Not Select Programme selection key does not select the selected programme and the operating programme are not the same Some programmes cannot be selected For example, machine takes in water although spinning is selected Replace the control card...

  • Page 123: Machine Is Blowing The Fuse

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.20 Machine is Blowing the Fuse Make sure that no water is Does the machine cause coming onto the control card, continuous fuse blow out and motor, heater, pump, door lock isn't there an error code? or valves of the machine.

  • Page 124: It Takes Water In From The Wrong Compartment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.21 It takes water in from the wrong compartment Picture E17-1 : Valves and drawer hose connection Main wash valve Takes in water from the wrong detergent compartment Hot water valve Steam generator valve Prewash valve Are the valves connected to...

  • Page 125: Machine Takes In Too Much Water

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.22 Machine takes in too much water Water intake valve flowmeter socket input Machine takes in too much water Is the water intake valve flowmeter (water counter) input socket attached? Flowmeter FAULTY assembly Is the flowmeter (water counter) assembly on the drawer hose faulty? Picture-1_1 : Flowmeter CORRECT assembly...

  • Page 126: Steam Generator Does Not Function

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 12.3.23 Steam generator does not function Picture-1_1 : Steam generator KN23 input Picture-1_3 : Steam generator is being socket measured via other connection socket Steam generator does not function KN23 Is the steam generator KN23 input socket control card attached? (Picture- 1_1 ) Picture-1_2 : Steam generator KN23 input...
  • Page 127 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK SOFTWARE AMENDMENT As of September 16, 2013, in case of water leakage, water level sensor and overflow failures in machines with Grundig Better Control System, machine shall aplly the required algorithm to end the programme and display the related error code.

  • Page 128: Electrical Circuit / Connection / E-Card Diagrams

    B13 BEST WASHING MACHINE SERVICE HANDBOOK 13. ELECTRICAL CIRCUIT / CONNECTION / E-CARD DIAGRAMS...
  • Page 129 B13 BEST WASHING MACHINE SERVICE HANDBOOK...
  • Page 130 B13 BEST WASHING MACHINE SERVICE HANDBOOK...
  • Page 131 B13 BEST WASHING MACHINE SERVICE HANDBOOK...

  • Page 132: Equipment / Aparatus List To Be Used For Component Attachment - Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 14. EQUIPMENT / APARATUS LIST TO BE USED FOR COMPONENT ATTACHMENT - DETACHMENT 14.1. Schock Absorber Pin Nailing Apparatus Shock Absorber pin nailing apparatus Picture 14.1 Adaption is made on bushings before the shock absorber is attached in its place.

  • Page 133: Picture 14.4

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Only softener will be applied on the shock absorber pins. Picture 14.4 Pin is attached on it. Picture 14.5 Nailing gun is rested on the bracket and pin. Picture 14.6...

  • Page 134: Picture 14.7

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Nailing gun is squeezed to perform the mounting. Picture 14.7 Nailing gun is squeezed until the end to perform the mounting. Picture 14.8 Control should be performed after mounting. Picture 14.9...

  • Page 135: Component Attachment - Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15. COMPONENT ATTACHMENT - DETACHMENT Front view of machine is given in Picture 15.1. Picture 15.1 General view 15.1 Upper Table Attachment / Detachment 15.1.1 Attachment As shown in Picture 15.2 and Picture 15.3, upper table is pushed forward from the back of the machine to allow the center tabs in the front part of the...

  • Page 136: Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Then, upper tabble screws are fitted as shown in Picture 15.4 and Picture 15.5. Picture 15.4 Upper table attachment - 3 Picture 15.5 Upper table attachment - 4 15.1.2. Detachment Upper tabble screws are removed as shown in Picture 15.6 and Picture 15.7.

  • Page 137: Panel Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Upper table drawn backwards as shown in Picture 15.8, 2 screws on the back side of the front side of upper table are attached as shown in Picture 15.9. Picture 15.8 Upper table detachment - 3 Picture 15.9 Upper table detachment - 4 15.2.

  • Page 138: Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15.2.2. Detachment Before detaching the panel assembly, uppr table assembly has to be detached. Detergent drawer is taken out by pressing on the siphon part as shown in Picture 15.12. Picture 15.12 Panel detachment -1 Picture 15.13 Panel detachment 2 3 screws shown in Picture 15.14 are removed.

  • Page 139: Picture 15.1 Panel Detachment 5

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Picture 15.1 Panel detachment 5 4 screws connecting the card holder to the panel (shown in Picture 15.17) will be removed after these processes. Picture 15.17 Panel detachment 6 Following this, snaps shown in Picture 15.18 (total 7 pieces) are released to take the card holder out of the panel...

  • Page 140: Picture 15.20 Card Socket Connections - 1

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK NTC cable socket Motor (BLAC Water level sensor UMDC motor DC Steam generator BLAC motor cable KN19 to panel motor) cable socket card cable socket and impedance coil cable socket KN23 socket holder communication KN18to panel...

  • Page 141: Cover Group Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15.3. Cover Group Attachment / Detachment 15.3.1. Attachment Front door is opened. 2 screws of hinge holder which serve as holding the hinge and the front door are removed and the holder is taken out. Front door is removed from the hinge. 2 hinge screws which connect the hinge to the front wall are removed and the hinge is detached from the front wall.

  • Page 142: Pump Cover Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15.4. Pump cover attachment / detachment Pump cover located in the bottom right of front wall is opened by pushing from the tab. Picture 15.25 Pump cover Detachment / Attachment 15.5. Front Wall Attachment / Detachment Front door assembly is removed.

  • Page 143: Picture 15.28 Front Wall Detachment / Attachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Picture 15.28 Front Wall Detachment / Attachment Picture 15.30 Front Wall Detachment / Attachment Picture 15.30 Front Wall Detachment / Attachment...

  • Page 144: Detergent Box Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15.6. Detergent Box Attachment / Detachment 15.6.1. Attachment Detergent box is put in its place in the body prior to front wall attachment; input hose connections such as drum input hose, valve connection and steam generator hose groups are made.

  • Page 145: Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15.6.2. Detachment To detach the detergent box, uppr table panel assembly have detached. Following this, 2 screws connecting the panel support bracket to the body are removed to take the support bracket out of the body. Picture 15.363 Detergent box detachment Picture 15.37 After...

  • Page 146: Triple Valve Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK  Upper table is removed.  Single valve cable ends are taken out.  Hose bracket of single valve is pulled backwards on the hose.  Hose is taken from the end on the valve. ...

  • Page 147: Picture 15.43

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Two screws holding the steam generator are removed. Picture 15.43 Left hand should be put into the back of the machine to hold the steam generator and lifted upwards to take the hook of the steam generator off the body. Safety gloves should be used in the process to protect the wrist and hand from sharp edges.

  • Page 148: Picture 15.45 Removal Of Steam Generator

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Left hand is put into the back of the machine to turn the steam generator as the cable sockets are visible. Safety gloves should be used in the process to protect the wrist and hand from sharp edges.

  • Page 149: Picture 15.47

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK As the ground cable is locked, it must be removed by pressing the lock in its bottom part. Picture 15.47 Two power cables must be removed carefully. Picture 15.48 To take the steam generator out of the body, drum should be pulled sideways by right hand and the generator should be taken out with...

  • Page 150: Picture 15.50 Steam Generator Hose Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Safety gloves should be used in the process to protect the wrist and hand from sharp edges. Steam generator detachment is completed by removing the hose brackets. Picture 15.50 Steam generator hose detachment Attachment Steam output and water input connections of steam generator hoses must be made.

  • Page 151: Picture 15.52

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Picture 15.52 Water intake hose has a small diameter. There is not indice on it. It provides water transportation between the valve and generator. Water intake hose must be mounted to the tilted pipe on the generator.

  • Page 152: Picture 15.54

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Picture 15.54 To put the steam generator into the body, drum should be pulled sideways by right hand and the generator should be put into the body with the left hand. Picture 15.55 Care should be paid not to damage the belt during this process.

  • Page 153: Picture 15.57

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Safety gloves should be used in the process to protect the wrist and hand from sharp edges. Left hand is put into the back of the machine to turn the steam generator as the terminals are visible.

  • Page 154: Steam Generator Bracket Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Two screws holding the steam generator must be tightened. Picture 15.59 You must make sure that the hoses are properly fitted. Hoses should not touch each other. Steam hose should not touch the drum and rear wall.

  • Page 155: Picture 15.62 Steam Generator Bracket Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Detachment Cam on the bracket should be opened to remove the bracket. Picture 15.62 Steam generator bracket detachment Attachment Hook of the bracket must face downward. Picture 15.63 Steam generator bracket attachment...

  • Page 156: Picture 15.64

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Bracket will be mounted on the metal ring on the generator. Picture 15.64 While mounting the bracket on to the generator, the lower tabs inside the bracket should rest on the bottom of the metal ring and the bracket must be slidden forwards.

  • Page 157: Steam Hose Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Bracket will be slightly turned until the cam preventing turning sits in the slot on the metal ring with a clicking sound and the bracket will not turn on the metal anymore. Picture 15.67 Bracket is locked and tightened.

  • Page 158: Picture 15.70 Steam Hose Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Detachment Steam generator must be removed in the first place. See Steam generator detachment Bracket on the steam hose end at the drum side will be removed by needle pliers to remove the hose.

  • Page 159: Steam Generator Water Hose Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Bracket on the steam hose end at the drum side will be attached by needle pliers. Picture 15.72 You must make sure that the hoses are properly fitted. Hoses should not touch each other.

  • Page 160: Picture 15.75

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Picture 15.75 Hose is taken out from the holder on the rear wall and hose is removed. Picture 15.76 15.9.4.1. ATTACHMENT Bracket of the generator water hose shown below (end at the detergent box connection hoses side) is attached.

  • Page 161: Water Counter Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Hose is passed through the holder on the rear wall. Picture 15.79 You must make sure that the hoses are properly fitted. Hoses should not touch each other. Steam hose should not touch the drum and rear wall.

  • Page 162: Water Level Sensor Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15.11. Water Level Sensor Attachment / Detachment Cam of the water level sensor attached on the body is removed and taken out. Water level sensor socket and airing hose are taken out. Picture 15.82 Water level sensor attachment 15.12.

  • Page 163: Impedance Coil Attachment/Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15.14 Impedance Coil Attachment/Detachment Picture 15.84 Impedance coil Impedance coil is located in the lower part of the machine Input impedance coil is attached to the body by means of 2 lag screws and the sockets on the mains cable are attached.

  • Page 164: Picture 15.87 Step 3

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Step 3. Impedance coil is turned 90 degrees clockwise to ensure that the cam engages into the hole securely. Picture 15.87 Step 3 Step 4. It is installed onto the body by tightening the 4*10mm 1.1 screws from outside.

  • Page 165: Motor

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15.15. MOTOR 15.15.1. BLAC External rotor motor 15.1.1.1. Askoll motor  Rear wall is removed. Poly-V belt is taken out.  Motor-Drum connection screws are removed (2 pieces).  Motor is connected to the drum at three points; 2 in the front and 1 at the back. ...

  • Page 166: Um/Dc/Ac

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK UM/DC/AC  Rear wall is removed. Poly-V belt is taken out.  Motor-Drum connection screws are removed (4 pieces).  Motor is connected to the drum at four points; 2 in the front and 2 at the back. ...

  • Page 167: Shock Absorber And Shock Absorber Pin Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Make sure that the belt centers the pulley (that it is not closer than 1.5mm to the pulley edge) by turning the pulley, to which the belt is attached, at least 2-3 Check by turning the pulley at least two or turns.

  • Page 168: Shock Absorber Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15.18.3. Shock Absorber Attachment / etachment Picture 15.99 Shock Absorber 3. Shock absorber attachment is made by fitting it to the chassis at the bottom of the machine by means of 1 nut and shock absorber pin to the drum side. Picture 15.100 15.19.

  • Page 169: Lower Balance Weight Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15.20. Lower Balance Weight Attachment / Detachment Front wall is removed. Lower Balance Weight is taken by removing the Fitting Bolts. (While performing upper and lower balance attachment, torque value must be 1900 Ncm (with -200 tolerance).) Picture 15.102 Lower balance weight 15.21.

  • Page 170: Jet System Assembly Attachment / Detachment

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15.22. Jet System Assembly Attachment / Detachment Picture 15.104 Jet system assembly Resim 15.105 Jet system pump connection hose brackets are removed from bellows connection and pump connection to take them out. While attaching the pump connection hose, hose direction should face the front wall and it should not be twisted.

  • Page 171: Buoy Attachment / Detachment (Aquastop)

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15.24. Buoy Attachment / Detachment (Aquastop) Screw of the buoy connected to plastic chassis is removed and cable sockets are removed to take it out. scre Picture 15.106 15.25. Drain Hose Attachment / Detachment ...
  • Page 172 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Drain hose coming out of drain pump is connected to the "siphon elbow" under the parasite filter. Siphon cutter intermediate hose comes out of the siphon elbow and connected to the empty place at the back of the drum and surface of which is drilled.
  • Page 173 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK Picture 2 Picture 1 Drain hose as 2 pieces is attached to the body assembly. Drain hose Picture 3 attachment is made in the oder shown in the picture. Siphon cutter intermediate hose is attached to the drum siphon cutter empty part.
  • Page 174 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK...

  • Page 175: Exploded Drawings

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 17. EXPLODED DRAWINGS 17.1. Drive Assembly...

  • Page 176: Control Group

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 17.2. Control Group...

  • Page 177: Double Water System Group

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 17.3. Double water system Group...

  • Page 178: Single Water System Group

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 17.4. Single water system Group...

  • Page 179: Front Cover Assembly

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 17.5. Front Door Assembly...

  • Page 180: Body Assembly

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 17.6. Body Assembly...

  • Page 181: Isolation Group

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 17.7. Isolation Group...

  • Page 182: Visual Group

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 17.8. Visual Group...

  • Page 183: Front Wall And Kickplate Assembly

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 17.9. Front Wall and Kickplate Assembly...

  • Page 184: Part List

    B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 18. PART LIST SAP should be taken as basis for Part List. 19. FIGURE AND PICTURE LIST 5.1 ................................13 IGURE 5.2 ................................14 IGURE 5.3 ................................14 IGURE 5.4 ................................14 IGURE 5.5 ................................
  • Page 185 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 14.2 ................................. 132 ICTURE 14.3 ................................. 132 ICTURE 14.4 ................................. 133 ICTURE 14.5 ................................. 133 ICTURE 14.6 ................................. 133 ICTURE 14.7 ................................. 134 ICTURE 14.8 ................................. 134 ICTURE 14.9 ................................. 134 ICTURE 15.1 G ............................
  • Page 186 B13 BETTER (B13 BEST APPEARANCE) WASHING MACHINE SERVICE HANDBOOK 15.57 ............................... 153 ICTURE 15.58 ............................... 153 ICTURE 15.59 ............................... 154 ICTURE 15.60 ............................... 154 ICTURE 15.61 ............................... 154 ICTURE 15.62 S ..................... 155 ICTURE TEAM GENERATOR BRACKET DETACHMENT 15.63 S .....................

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