arcelik beko B13 GOOD PLUS Service Manual
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arcelik beko B13 GOOD PLUS Service Manual

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B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL
SERVICE MANUAL NO:1
B13 GOOD PLUS
CONTROL SYSTEM
WASHING MACHINE
SERVICE MANUAL

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Summary of Contents for arcelik beko B13 GOOD PLUS

  • Page 1 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL SERVICE MANUAL NO:1 B13 GOOD PLUS CONTROL SYSTEM WASHING MACHINE SERVICE MANUAL...

  • Page 2: Table Of Contents

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 1. COVER PAGE ............................2 2. CONTENTS ..............................2 SAFETY WARNINGS...........................5 3.1............................5 ENERAL AFETY 3.2............................... 6 NTENDED 3.3..............................6 HILD AFETY 3.4. EEE D ........................6 OMPLIANCE WITH IRECTIVE 3.5.
  • Page 3 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 7.1..........................43 ATER NTAKE ROFILE 7.2............................45 EATING ROFILE 7.3..........................46 FOAMING ROFILE 7.4....................47 ETECTING AND XTINUISHING LGORITHM 7.5............................. 48 ROGRAMME LOWS COMPONENT WORKING PRINCIPLES .................... 58 8.1.
  • Page 4 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 13.5.1. Attachment ..........................113 13.5.2. Detachment ..........................114 13.6..................... 115 INGLE ALVE TTACHMENT ETACHMENT 13.7....................115 OUBLE ALVE TTACHMENT ETACHMENT 13.8..................116 ATER EVEL ENSOR TTACHMENT ETACHMENT 13.9....................116 ARASITE ILTER TTACHMENT...

  • Page 5: Safety Warnings

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 3. SAFETY WARNİNGS This section contains safety instructions that will help protect from risk of personal injury or property damage. Failure to follow these instructions shall void any warranty. 3.1. General Safety  This product can be used by the children who are at the age of 8 and over and the people whose physical, sensory or mental skills are not fully developed or who do not have necessary required experience and knowledge as long as they are supervised or trained about the safe use of the product and its risks.

  • Page 6: Intended Use

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL arise from procedures carried out by unauthorized persons.  If the power cord is damaged, it should be replaced by the manufacturer, aftersales service or a similarly qualified, certified person (preferably electrician) or a person to be designated by the importer, in order to prevent the risk.

  • Page 7: Disposal Of Waste Product

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 3.6. Disposal of waste product This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling. Therefore, do not dispose the product with normal domestic waste at the end of its service life.
  • Page 8 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL  After the machine is serviced, do not forget any paper-based materials inside the machine such as service slip, brochure, etc. IMPORTANT: When the machine is required to be serviced by being tilted to the front, its transport safety bolts should be installed.

  • Page 9: Product Installation / Installation Rules / Settings

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 4. PRODUCT INSTALLATION / INSTALLATION RULES / SETTINGS Apply to the nearest Authorized Service agent for the installation of your product. In order to make your machine ready for use, before calling the authorized service, make sure that electrical installation, clean water installation and water drain are appropriate by checking the user manual.

  • Page 10: Removing The Package Support

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 4.2. Removing the Package Support Tilt the machine backwards in order to remove the package support. Remove the packaging reinforcement by pulling the ribbon. Figure 4.1 4.3. Removing the Transport Safety Bolts CAUTION: Do not remove the transport safety bolts before removing the packaging support.

  • Page 11: Connection To The Supply Water

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 3. Insert the plastic covers in the bag containing the user manual to the openings on the rear panel. (P) Figure 4.4 Keep transport safety bolts in a safe place for future requirement when the washing machine is to be transported to another location.

  • Page 12: Connection To The Water Drain

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL CAUTION: Make sure that the hot and cold water taps are connected correctly when the product is being installed. Your laundry may come out hot at the end of the washing cycle and be worn. 2.

  • Page 13: Adjustment Of Legs

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL later on, water drain becomes difficult and laundry may come out extremely wet. Therefore, observe the heights described in the figure.  To prevent the waste water to go back into the machine again and to ensure easy drainage, do not immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm.

  • Page 14: Electric Connection

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Figure 4.10 Tighten all lock nuts by hand again. Figure 4.11 CAUTION: Do not use any tools to loosen the lock nuts. Otherwise, they will get damaged. 4.7. Electric connection Connect the product to a grounded outlet protected by a 16 A fuse. Our company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations.
  • Page 15 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 2. Remove the connections of water drain and water mains. 3. Discharge the entire amount of water left inside the product. 4. Install the transport safety bolts in reverse order of the disassembly procedure. Never transport the machine unless its transport safety bolts are installed! CAUTION: Packaging materials are dangerous for the children.

  • Page 16: Use Of Product And Byproducts

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 5. USE OF PRODUCT AND BYPRODUCTS 5.1. Preparation 5.1.1 Sorting the Laundry  Sort the laundry according to the fabric type, color, soil degree and permitted water temperature.  Always follow the instructions specified on the garment label. Şekil 5.1 Washing Symbols 5.1.2 Preparation of the garments to be washed...

  • Page 17: Things To Do For Energy Saving

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL  Laundry items which contain accessories such as support wire, buckle or metal button may damage the washing machine. Remove the metal pieces or wash such clothes by putting them in a laundry bag or pillow case. Figure 5.2 ...

  • Page 18: Correct Load Capacity

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL  Wash your slightly soiled laundry at low temperatures.  Prefer short programs for the slightly soiled and small amounts of laundry.  Do not use pre-wash and high temperatures for your laundry which are not heavily soiled and stained.

  • Page 19: Use Of Detergent And Softener

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL CAUTION: In case of misplacing the laundry, noise and vibration problems may occur in the machine. 5.1.6 Use of detergent and softener When using detergent, softener, starch, fabric dye, bleacher and decolorant, descaling agents;...
  • Page 20 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL  Use separate detergents for color and white laundry items.  Wash your delicate garments only with the special detergents which are used for delicates (liquid detergent, wool shampoo, etc.).  You are recommended to use liquid detergent when washing dark color garments or quilts.
  • Page 21 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL  Liquid detergent leaves stains on your items when delayed start function is used. Do not use liquid detergent if you will use Delayed Start feature. Using gel and tablet detergent Apply the following actions when using tablet, gel detergents, etc. ...

  • Page 22: Initial Operation

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL manufactured for the washing machines. 5.1.7. Initial operation Before starting to use the product make sure that the preparations are made which are in line with the “Important Safety Instructions” and the instructions in the “Installation” section. To prepare the product for washing laundry, perform first operation in Drum Cleaning programme.

  • Page 23: Tips For Efficient Washing

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 5.1.8. Tips for efficient washing Clothes Light Colours and Delicates/Woolens/ Colours Black/Dark Colours Whites Silks (Washing (Washing (Recommended (Washing temperature temperature range temperature range temperature range range recommended recommended for recommended for based on soiling level: for the soil amount: the soil amount: the soil amount:...

  • Page 24: Control Panel

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 5.2. Control panel Figure 5.7 B13 GOOD PLUS Model Control panel 1- Selection Key (Encoder) 2- Temperature Adjustment Button 3- Speed Setting Button 4 - Auxiliary Function Buttons 5- Start \ Pause Button 6- Soft On-Off Button 7- Delay Button 5.3.

  • Page 25: Preparing The Machine

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 5.4. Preparing the machine 1. Make sure that the hoses are connected tightly. 2. Plug in your machine. 3. Open the tap fully. 4. Place the laundry in the machine. 5. Add detergent and fabric softener. 5.5.

  • Page 26: Additional Programmes

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL • Synthetics Use this program to wash your synthetic laundry (shirts, blouse, synthetic / cotton blends, etc.). It washes with a gentle action and has a shorter washing cycle compared to the Cottons programme. For curtains and tulle, use the Synthetic 40˚C programme with prewash and anti-creasing functions selected.
  • Page 27 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL • 40° 40’ Use this programme to wash your lightly soiled and unstained cotton laundry in a short time. • Fast Daily Use this programme to wash your lightly soiled cotton laundry in a short time. •...

  • Page 28: Special Programs

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL •Mix You can use this program in order to wash the cotton and synthetic garments together in a short period of time without needing to sort them (such as sportswear). Program temperature and detergent amount should be used by taking the color, soiling level and the label on the item into consideration.

  • Page 29: Spin Speed Selection

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Temperature Adjustment button only serves for decreasing the temperature. No change can be made in programmes where temperature adjustment is not allowed. You can also change the temperature after the washing starts. Washing steps may be changed if suitable.

  • Page 30: Auxiliary Function Selection

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Rinse Hold option is indicated with “ ” symbol and No Spin option is indicated with “ ” symbol. If you are not going to unload your laundry immediately after the programme completes, you can use Rinse Hold function in order to prevent them from getting wrinkled when there is no water in the machine.
  • Page 31 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Some functions cannot be selected together. If a second auxiliary function conflicting with the first one is selected before starting the machine, the function selected first will be canceled and the second auxiliary function selection will remain active.

  • Page 32: End Time

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL •Soaking If the Soaking Auxiliary Function is selected, the laundry is soaked in water in the softener step (in the last rinse water) and the spinning function is suspended. For the spinning process, spinning speed should be preferred and “Start/Standby” button should be pressed.

  • Page 33: Starting The Programme

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Figure 5.12 End Time in B13 GOOD PLUS models After delayed time is set, the end time will be displayed on "4-digit" 7S screen (delay time given for startup of programme + programme time). Delay time starts when the "Start/Standby"...

  • Page 34: Loading Door Lock

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 3 Loading door is locked. The door lock symbol appears on the display after the loading door is locked. 5.14. Loading door lock There is a locking system on the loading door of the machine that prevents opening of the door in cases when the water level is unsuitable.

  • Page 35: Child Lock

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Figure 8.18 Door locked warning after the programme has started Switching the machine to pause mode: If the the machine is put into pause mode by pressing Start / Pause, if the water level in the machine is suitable, loading door symbol will flash on the display until the loading door is opened and will disappear when the loading door is opened.

  • Page 36: Canceling The Programme

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL To activate the Child Lock: Press and hold 2nd Auxiliary Function button for 3 seconds. Meanwhile, while the "Child Lock Enabled" LED lights continuously, 7S display will countdown as “CL:3 - CL:2- CL:1”. "Child Lock Enabled"...

  • Page 37: Programme End

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Selection knob to Pump+Spin programme and discharge the water in the machine. 5.18. Programme end End symbol appears on the display when the programme is completed. If you do not press any button for 10 minutes, the machine will switch to OFF mode. Display and all indicators are turned off.

  • Page 38: Cleaning And Care

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 6. CLEANİNG AND CARE Service life of product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals. 6.1. Cleaning the detergent dispenser Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as shown below in order to prevent accumulation of powder detergent in time.

  • Page 39: Cleaning The Body And Control Panel

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Make sure that there is not any foreign bodies left inside the drum after each wash. Figure 6.2 Cleaning the bellows If the holes on the bellow shown in the figure is blocked, open the holes using a toothpick. Foreign metal substances will cause rust stains in the drum.

  • Page 40: Draining The Remaining Water And Cleaning The Pump Filter

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 2. Remove the nuts of the water inlet hoses and clean the sediments on the filters of the water inlet valves with an appropriate brush. If the filters are too dirty, remove them from their places with a pliers and clean in this way.
  • Page 41 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Figure 6.4 Cleaning the filter You can remove the filter cover by slightly pushing downwards with a thin plastic tipped tool, through the gap above the filter cover. In order to remove the cover, do not use metal tipped tools.
  • Page 42 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Figure 6.7 Cleaning the filter - 4 a. In order to collect the water to flow out of the filter, place a large vessel in front of the filter. b. Turn and loosen the pump filter until water starts to flow (counterclockwise). Fill the flowing water into the vessel which you put in front of the filter.

  • Page 43: General Operating Principle

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 7. GENERAL OPERATING PRINCIPLE 7.1. Water Intake Profile B13 GOOD PLUS WATER INTAKE ALGORITHM – Graphical Display NOTE: Hot water intake applies for programmes with 60C and above programme index. For all programmes; value N is from variable file and value M is infinite.
  • Page 44 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 1. Water intakes in all programmes are realized by water meter. Whether or not the water level has dropped below levels determined according to the steps is checked by the water level sensor. If the water has dropped, water is taken again by the water meter.

  • Page 45: Heating Profile

    CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL o If number of opening: is >3, high load is detected.  If it is 9 kg machine, max. water intake is limited to 8 in Cottons program. o If number of opening: is 1, low load, o If number of opening: is 2 or 3, medium load, o If number of opening: is >3, high load is detected.

  • Page 46: Anti-Foaming Profile

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Temp Time Heating Step Postheating wash step Cold wash step Figure 7.3 Graphic for heating with hysteresis Once the machine reaches the max. set temperature (Tset) for the machine, heater is deactivated, but remains in heating step. When temperature drops in the amount determined in the software, (T) heater is reactivated.

  • Page 47: Foam Detecting And Extinuishing Algorithm

    CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 7.4. Foam Detecting and Extinuishing Algorithm If foaming occurred in the machine is determined by water level check during spin; if foam occurred, profile is applied to extinguish and dicharge.  If the measured level is higher than the determined foam level; ...

  • Page 48: Programme Flows

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 7.5. Programme Flows 5*-60*...
  • Page 49 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 19 -20'...
  • Page 50 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Figure 7.4 Programme flow example Programme Steps Cotton Cottons Synthetic Shirts Woolens Hand Night mode Wash Cotton Cottons Synthetic Shirts Woolens Hand Night mode Wash        Control ...
  • Page 51 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL    Drain If prewash auxilliary prewash prewash prewash function is selected auxilliary auxilliary auxilliary function function function selected selected selected        Top closure  ...
  • Page 52 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL  Drain If extra If extra If extra If extra If extra If extra rinse rinse rinse rinse rinse rinse auxilliary function is auxilliary auxilliary selected auxilliary auxilliary auxilliary function function function is function is function is selected...
  • Page 53 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Programm Spin + Automatic Quick 14 Hygiene Quilt Ventilate Dark Coloured e Steps Pump programme (If Mix is found in Spin + SmarTwash Express 14 Baby Quilt Dark Coloured Ventilate autoprogram Pump ...
  • Page 54 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Steps of the related programme is realized as per Cottons, Synthetics or Mix.        Heating        Postheating Wash    Warm up If the selected temperature is -...
  • Page 55 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Rinse 2        Drain        Intermediat e Spin     Extra If extra rinse If extra rinse If extra Rinse auxilliary auxilliary...
  • Page 56 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Rinse Hold   If rinse hold If rinse hold If rinse hold If rinse If rinse hold is is selected is selected is selected hold is selected selected     ...
  • Page 57 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL   Intermediate Spin   Rinse 1   Drain   Intermediate Spin   Extra Rinse 2   Drain   Intermediate Spin   Extra Rinse  ...

  • Page 58: Component Working Principles

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 8. COMPONENT WORKING PRINCIPLES 8.1. Electronic Card Group Electronic card group consists of main board, encoder card, card holding parts, socket holders and patch cord. Encoder card ensures the user to select programme and transmit this information to the processor on the main board.

  • Page 59: Water Inlet Valve

    CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Picture 8.3 Electronic card panel - Rear part 8.2. Water Inlet Valve It is used to get adequate water for the machine when necessary. 8.2.1. Single Water Inlet Valve Operating Voltage 220-240 V 50/60 Hz Nominal Power 8 VA Flowrate...

  • Page 60: Water Level Sensor

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL In the softener step both valves are driven together in crashed water directing system and the water is directed to the medium compartment (softener compartment) of the detergent dispenser. Water meter is a component connected onto the water inlet line and sends information to the control system by measuring the volume of the water passing through them.

  • Page 61: Parasite Filter

    CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 8.4. Parasite Filter Operating Voltage : 220 / 250VAC Operating Voltage : T100 Input and output voltage can be checked by measuring. Also, control can be made between inlets and outlets with short circuit control. Picture 8.7 Parasite filter 8.5.

  • Page 62: Safety Switch (Door Lock)

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Brushless motor is used. Motor stator is composed of 3-phase coil and there are magnets on rotor. Rotor position is detected on the Askoll type hall sensor and stator coils are energized with the help of an inverter. In Atlas version, Rotor position is detected without using hall sensor and stator coils are energized with the help of an inverter.

  • Page 63: Ntc

    CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Since it is an electronically controlled machine, there are double thermofuse at the heater inlets. When the heater operates dry, the overheated thermofuse open-circuits the heater. Open circuited heater cannot be used again. In order to prevent the heater to operate without water “during heating”, heater safety water level is defined to the microprocessor (Psafety).

  • Page 64: Drain Pump

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Table 8.1 NTC values 8.9. Drain Pump It is a synchronous motor equipped with a monophase bipolar magnet rotor. At the draining step, electronic control card is driven by the triac on it. It is protected by impedance for continuous operation and blocking situation of the rotor.

  • Page 65: Service Function Test

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 9. SERVICE FUNCTION TEST Following points should be paid attention to during service test:  Entrance Method to Service Mode: While the"Spin Speed"and" Auxiliary functions 2" buttons are pressed simultaneously if “ON-OFF” is also pressed, we enter in the “Service”...
  • Page 66 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL In the previous movement, motor movement is stopped and following checks were performed and tester was informed in different ways: If the Water Level Value read on the sensor is above the "Safety Level" although it is within the limits, pump is operated and when the level drops below the "Safety Level"...
  • Page 67 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL “HEATER” which is opened for test in the previous step is shut. Also, the motor movement which is started in the previous step is finalized and all valves are shut. “PUMP” which is the main test of this step is opened and water inside the WM is drained below "Safety_Level".

  • Page 68: Failure / Error Codes

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 10. FAILURE / ERROR CODES SERVİS MODU HATA TANIMI HATA KODU NTC Open circuit E01 (00001) NTC Short circuit E02 (00010) HEATER OPEN CIRCUIT E03 (00011) HEATER ALWAYS ON VALVE TRIAC SHORT CIRCUIT or E04 (00100) VALVE TRIAC DIODE PUMP OPEN CIRCUIT or...

  • Page 69: Failure Flow / Troubleshooting Diagrams

    CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 11. FAILURE FLOW / TROUBLESHOOTING DIAGRAMS 11.1. Electronic Card Sockets...

  • Page 70: Machine Does Not Work

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL KN14 KN15 Picture 12.1 Main Board Socket Connections MAIN BOARD SOCKETS KN1- ENCODER CARD INLET (MAIN BOARD) KN2- MOTOR KN3- PHASE KN4- MOTOR KN5- DRAIN PUMP, DOOR LOCK, MAIN WASH VALVE, PREWASH VALVE, HOR WATER VALVE KN6- MAIN BOARD PROGRAMME LOADING KN7- HEATER...
  • Page 71 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Listen to the PICTURE _1: Supply voltage is being customer's measured by taking the line connector off the complaint card. Close the machine door if opened. Switch to service mode. To enter the service mode, machine is switched off by “on/off”...

  • Page 72: Error Codes And Possible Customer Complaints

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 11.3. Error codes and Possible Customer Complaints * Machine washes * Machine takes in *Programme takes *Machine makes poorly *Does not heat. *Machine boils the water continuously. too long. sudden startups water. * No washing while washing.
  • Page 73 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL * Machine failed to spin. * Time * Machine *Programme is not * Programme *Unnecessary * Machine does extended. failed to spin. completed. ended in a LIKELY water intake not function. * Although I did longer time.
  • Page 74 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL * Machine washes Is there E1 error? poorly * Machien does not heat water * Programme takes too long. PICTURE E1-1: There is NTC cable on the KN8 socket Attach KN11 socket. Is KN8 socket on control card (Picture E1-1) attached? * NTC short...
  • Page 75 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL *Does not heat. Is there E2 error? *Machine boiled water once, but now does not heat at all. PICTURE E2-1: Heater socket on the KN7 PICTURE E2-2: Short circuit check is being made card is removed.
  • Page 76 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Machine is boiling the water. Laundry comes Is there E3 error? out very hot; they are worn. PICTURE E3-2: Short circuit check is being made between KN7 pin 1 and pin 2. For easy measurement, remove the panel and * Heater Heater socket.
  • Page 77 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL PICTURE E4-1: Water intake valves * Machine takes in Is there E4 error? water continuously. * No washing movement * Door cannot be opened * Programme does not come to an end. Is the machine taking water continuously? * Valve triac...
  • Page 78 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL *Programme takes too long. Is there E5 error? *Machine does not drain. *Machine does not spin Check machine supply voltage. If there is low supply voltage, the pump will not work. Run the machine by switching in pump programme. * Check and clean pump filter *Pump triac open circuit * Check if the drain hose height and...
  • Page 79 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL PICTURE E7-1: The socket on the level sensor must be fitted Is there E7 error? * Machine discharges every time it is turned * Programme does start. Are Level Sensor socket (Picture E7-1) and control card KN8 Repair the socket and cables (Picture E7-2) socket attached...
  • Page 80 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL *Programme takes too long. PICTURE E8-1: AC voltage is being measured *Machine does not over valve connectors Is there E8 error? end the programme. *Machine does not take in water. *Machine does not function.
  • Page 81 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL E9 - E10 * Machine washes poorly. Is there E9 error? Is there E10 error? * Washing ends before the displayed washing time is over. Door jammed * Programme is not completed. * Machine leaves water inside.
  • Page 82 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL E11_1 *Programme is Is there E11 error? not completed. *Machine Resim E11-:Motor Socket makes sudden startups. *Machine drum does not rotate at all. Are cables between the control card and motor secure? Resim E11-2: Motor Control Card *Motor phase open circuit Replace the motor...
  • Page 83 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Picture E13-1: KN10 connection on the board *Washing performance of Is there E13 error? the machine is not good. * It ends the programme. KN10 Please check the connections between main board communication connector KN10 (Picture E13-1), motor connectors (Picture E13-2) and motor Picture E13-2: Supply annd thermal protector...
  • Page 84 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL ATLAS MOTOR CONTROL 1/2...
  • Page 85 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL ATLAS MOTOR CONTROL 2/2...
  • Page 86 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Resim E17-1 : Vanalar ve çekmece hortum bağlantısı * Makine sıkma yapmadı. * Süre uzadı. * İlave durulama seçmediğim halde makine bir durulama daha yaptı. E17 hatası var mı? Evet *Köpük sebebi ile sıkma yapmadan program bitti.
  • Page 87 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Is there E18 error? * Machine failed to spin. ,* Time extended. Explain the customer the following unbalanced load preventive actions. Resons of ending the programme without spinning as a result of detecting unbalanced load 1) When you use the machine with less laundry, laundry may pile up on one side of the drum.
  • Page 88 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Is there E27 error? *Unnecessary water intake *Water leak Check the flowmeter dispenser group intermediate hose Replace the hose causing the connections. Is there any leak? Replace the hose is there leakage. (Picture E27-1) is a problem.
  • Page 89 CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Is there E28 error? * Machine does not function. *Machine does not take in water. Change the main board *Door locked signal (zero cross) cannot be received Start a program again and check.
  • Page 90 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Is there E29 error? * Programme ended in a longer time. * Machine did not heat well. Measure the supply voltage. Is the operating voltage lower than 150 VAC or higher than 290 VAC? *Operating voltage out of limit...

  • Page 91: Program Selection Switch Does Not Function

    CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Program Selection Switch Does Not Function. *Programme selection key does not select is not the same with the running programme Some programmes cannot be selected. For example, machine takes in water although spin is selected Replace the control card.

  • Page 92: Machine Is Blowing The Fuse

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Machine is blowing the fuse Make sure that water is not Is the machine continuously coming upon the control card, blowing the fuse and is there motor, heater, pump, door lock not an error code? and valves of the machine.

  • Page 93: Water Taken From The Wrong Compartment

    CONFIDENTIAL B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Water taken from the wrong compartment Main wash valve Valves and dispenser hose connection Takes in water from the wrong detergent compartment Hot water valve Are valves connected to KN5 socket Correct the connections. Check through a function test.

  • Page 94: Electric Circuit / Connection / E-Card Diagrams

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 12. ELECTRİC CİRCUİT / CONNECTİON / E-CARD DİAGRAMS...

  • Page 95: Component Assembly / Disassembly

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 13. COMPONENT ASSEMBLY / DİSASSEMBLY Front view of machine is given in Picture 13.1. Picture 13.1 General view 13.1. Upper Table Assembly / Disassembly 13.1.1. Attachment Upper table is puched towards front from the back of the machine as shown in Picture 13.2 Picture...

  • Page 96: Detachment

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Then, as shown in Picture 13.4 and Picture 13.5, upper table screws are attached. Picture 13.4 Upper table attachment - 3 Picture 13.5 Upper table attachment - 4 13.1.2. Detachment As shown in Picture 13.6 and Picture 13.7, upper table screws are removed.
  • Page 97 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Picture 13.7 Upper table detachment - 2 Upper table is pushed towards back as shown in Picture 13.8; front structure of the front part of the upper table is made come out from the bottom of the panel as shown in Picture 13.9.

  • Page 98: Panel Attachment / Detachment

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 13.2. Panel Attachment / Detachment 13.2.1. Attachment Prior to attachment of panel group, attachment of front wall must be completed. As shown in Picture 13.10, panel group pushed downwards from the top of the front wall, tabs on the lower part of the panel group are put into the front wall.
  • Page 99 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 3 screws shown in Picture 13.13 are removed. Picture 13.13 Panel detachment - 2 3 pieces of dispenser screws shown in Picture 13.14 are removed to split it from the panel. Picture 13.14 3 pieces of screws shown in Picture 13.15 are removed to split it from the upper...
  • Page 100 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL After these operations, 2 screws connecting the card holder to the panel are removed (shown in Picture 13.18). Picture 13.18 Panel detachment - 6 After this, the snaps shown in Picture 13.19 are released and taken out of the card holder panel.
  • Page 101 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL KN15 KN14 Picture 13.21 Main Board Socket Connections MAIN BOARD SOCKETS KN1- ENCODER CARD INLET (MAIN BOARD) KN2- MOTOR KN3- PHASE KN4- MOTOR KN5- DRAIN PUMP, DOOR LOCK, MAIN WASH VALVE, PREWASH VALVE, HOR WATER VALVE KN6- MAIN BOARD PROGRAMME LOADING KN7- HEATER...

  • Page 102: Door Group Attachment/ Detachment

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 13.3. Door Group Attachment/ Detachment Front door is to be opened. 2 screws of the hinge holder attaching the front door to the hinge are removed for the holder to be detached. Front door is separated from the hinge. 2 hinge screws fixing the hinge to the front door are removed for the hinge to be detached from the front door.
  • Page 103 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Handle Exterior Door Decorative Inner Door Door Front door bottom pieces. Inner Door Handle Lever Hook Front door bottom pieces.
  • Page 104 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Decorative Door Decorative Door Decorative Door Plated Piece Plated Piece Front door bottom pieces. Inner Door Detachme nt Hole Fastening Detachment Bench Stop Decorative Door Decorative door fastening and detachment bench stop.
  • Page 105 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Picture 13.26 In order to dismantle the front door group, decorative door must be removed. By placing a pin to the hole shown above, lock-return rib is released and the decorative door is removed by removing it. During assembly, locking screw must be turned until a clicking sound is heard and it must be made sure that the proper locking is completed by turning the decorative door in reverse direction.
  • Page 106 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Decorative door is removed by rotating it to the right side. Decorative Door Assembly Direction Handle Hinge Decorative Door Detachment Direction Picture 13.28...
  • Page 107 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Picture 13.29 The screws on the exterior cover are removed. Picture 13.30 Picture 13.31...
  • Page 108 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Exterior door is released from the interior door by pressing on bench stops shown in the picture on the following page. Picture 13.32 Picture 13.33 Picture 13.34...
  • Page 109 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Hinge on the inner door is removed from its socket. Picture 13.35 Picture 13.36 The hook mounted on the inner door is removed by pushing the pin towards arrow direction as shown in the adjacent picture.
  • Page 110 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Picture 13.39 The handle mounted on the inner door is removed from its socket by pushing the pin towards arrow direction as shown in the adjacent picture. Picture 13.40 Lever on the inner door gets loose.
  • Page 111 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Picture 13.42 The indentations on the inner door and glass surfaces are to be handled with care as shown in the adjacent picture. Picture 13.43 Picture 13.44...

  • Page 112: Front Wall Attachment / Detachment

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 13.4. Front Wall Attachment / Detachment 13.4.1. Attachment First, plastic holders in the upper part are aligned with the holes on the body, then the front wall is pushed upwards. Picture 13.45 Front wall attachment Picture 13.46 Picture 13.47 After the front wall is replaced on the body, 3 screws on the lower part of machine...

  • Page 113: Detergent Box Attachment / Detachment

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Picture 13.49 Picture 13.50 13.5. Detergent Box Attachment / Detachment 13.5.1. Attachment Detergent box is put in its place in the body prior to front wall attachment; connections of inlet hoses such as drum inlet hose, valve connection and steam generator hose group are made.

  • Page 114: Detachment

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Attachment is completed by tightening the 3 screws on the panel group and 1 screw on the side of the body as shown in Picture 13.54 and 13.55. Picture 13.54 Picture 13.55 13.5.2. Detachment In order to detach the detergent box, upper table and panel group must be removed.

  • Page 115: Single Valve Attachment / Detachment

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Picture 13.58 Picture 13.59 Picture 13.60 Valves 13.6. Single Valve Attachment / Detachment  Upper table is removed.  Single valve cable terminals are removed.  Single valve hose clamp is pulled back over the hose. ...

  • Page 116: Water Level Sensor Attachment / Detachment

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 13.8. Water Level Sensor Attachment / Detachment Snap of the water level sensor attached on the body is removed and taken out. Water level sensor socket and the air vent hose are removed. Picture 13.61 Water level sensor attachment 13.9.

  • Page 117: Motor

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 13.11. Motor 13.11.1. Atlas motor Picture 13.63 Motor Rear wall is removed. Poly-V belt is taken out. Motor-Drum connection screws are removed (2 pieces). Motor is connected to the drum at three points; 2 in the front and 1 at the back. Power and communication connections are removed.

  • Page 118: Shock Absorber And Shock Absorber Pin Attachment / Detachment

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Make sure that the drum with the belt centers the drum (not closer than 1.5mm to the drum edge) by rotating it 2-3 tours. Picture 13.66 Belt attachment - 3 Picture 13.67 Belt attachment – 4 13.13.

  • Page 119: Upper Counterweight Attachment / Detachment

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 13.14. Upper Counterweight Attachment / Detachment Upper table is removed. Upper counterweight retaining bolts are removed. Picture 13.70 Upper counterweight 13.15. Lower Counterweight Attachment / Detachment Front wall is removed. Lower Counterweight Retaining Bolts are removed. (During attachment of upper and lower counterweights, torque value must be 1900 Ncm (-200 tolerance).

  • Page 120: Water Inlet Hose Attachment / Detachment

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL Picture 13.72 Drain pump 13.17. Water Inlet Hose Attachment / Detachment  Upper table is removed.  Panel is removed.  Front Wall is removed.  The clamp attaching the other end of the water inlet hose the drum is removed. ...

  • Page 121: List Of Components

    B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 14. LİST OF COMPONENTS SAP should be taken as a basis for the part list. 15. FİGURE AND PİCTURE LİST 4.1 ................................ 10 İGURE 4.2 ................................ 10 İGURE 4.3 ................................ 10 İGURE 4.4 ................................ 11 İGURE 4.5 ................................
  • Page 122 B13 GOOD PLUS WASHING MACHINE SERVICE MANUAL 13.14..............................99 İCTURE 13.15 P - 3 ........................99 İCTURE ANEL DETACHMENT 13.16 P - 4 ........................99 İCTURE ANEL DETACHMENT 13.17 P - 5 ........................99 İCTURE ANEL DETACHMENT 13.18 P - 6 ......................... 100 İCTURE ANEL DETACHMENT 13.19 P...

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