Troubleshooting - AEG DVD 4620 HC Instruction Manual

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Troubleshooting

Before sending the device to the customer service, check in the following table if you can solve the problem yourself.
Problem Possible Cause
No display (3) No power supply
Main switch set to OFF
No sound Speaker cables not properly
connected
Inserted disc is dirty
Unit is muted
No sound output via Digital Out Set the speakers to minimum "Vol. 01".
Wrong audio track (DTS)
No MP3 sound output via Digital
Out.
No image Cables not properly connected
Input signal for TV set not cor-
rect selected
No color TV system not properly set
Wrong color setting on TV set
Disc cannot be No disc inserted
read
Disc not properly inserted
Condensation on laser
Remote control Wrong directed
does not work
Out of range
Batteries exhausted
Temporary mal- Defective disc inserted
function Wrong button pressed
Electrical interference
Image scrolls TV set not properly set
DVD 4620 HC video signal not
correct
Solution
WArNING:
Turn the unit off before looking for the problem!
Attach the plug correctly; if necessary, check the socket with
another device for functionality.
Turn the device on by the main switch (14).
Check speaker cables for proper, tight fit and proper contact
in the sockets.
Clean disc; check with faultless disc for sound playback, if
necessary.
Press MUTE (26) on the remote control to unmute the sound.
Press AUDIO to set AC3 sound.
Increase volume to a suitable level.
Check cables for proper, tight fit.
Set your TV set to the correct AV input.
Change the setting under TV Type (PAL/NTSC).
Adjust the color setting on your TV set.
Insert a Disc.
Insert the Disc again, label up.
Moving from a cold to a warm environment can cause laser
condensation; the laser is incapacitated. Remove the disc and
leave the unit turned off for about 1 hour.
Point the remote control towards the unit.
Ensure that the remote control is within the range of 8 meters
from the unit.
Exchange the remote control batteries; observe correct polar-
ity!
Wait approx. 10 seconds until the unit works normal again.
Wait approx. 3 seconds and press correct button.
Turn the unit for approx. 2 minutes off with the main switch
(14). If this does not solve the problem move the unit to a
different location.
Setup the TV set properly.
Select the correct output signal (PAL/NTSC) for your TV set.