Consult the following table to troubleshoot errors prior to sending the unit to customer service.
Lack of power supply
light not on
No screen display
Video cable incorrectly
No DVD/CD inserted.
DVD/CD placed upside
down into CD/DVD-
CD/DVD is soiled.
CD/DVD is damaged.
Default settings incorrect.
Child safety is activated.
No reaction upon
Power supply failure or
static charge of the unit.
Turn off the device prior to troubleshooting.
Check if the mains plug is connected correctly. If
necessary, test the outlet with another device for
Turn of the device prior to troubleshooting.
Check the proper position of the video cable.
Check if the plug is plugged tightly into the out
Use compatible media only.
Turn CD/DVD around.
Use another CD/DVD.
Check the default settings of the DVD-Players.
Deactivate child safety.
Turn off the unit and disconnect the mains plug.
Then connect the mains power and turn on the