Canon BJC-S820 Quick Start Manual page 70

S820QSG.book Page 66 Thursday, October 18, 2001 1:41 PM
Appendix
The Canon repair facility will ship out the replacement product via overnight courier, prepaid by Canon. After
receipt of the replacement product (with instructions and a pre-paid return waybill), follow the instructions to
ship the defective product to a Canon repair facility. You must return the defective product in the shipping carton
in which the replacement product was packed (be sure to retain your ink cartridges and tanks), and you must
include the reference number, a copy of your dated proof of purchase (bill of sale) and a complete explanation of
the problem. Do not include any other items in the return shipping container.
This limited warranty gives you specific legal rights, and you may also have other rights that vary from state
to state.
* Support program specifics are subject to change without notice.
** Refer to the individual product information for warranty details.
†
InstantExchange warranty program service is subject to availability of refurbished replacement units.
††
9 a.m.–5 p.m. (local), Monday–Friday (excluding holidays). The Canon Customer Care Center must receive pertinent
information by 3 p.m. (E.S.T.) to ensure next-business-day InstantExchange warranty program service (two-business-day
InstantExchange warranty service for Alaska and Hawaii). Canon does not guarantee next-business-day service in the event
of factors beyond Canon's reasonable control.
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