Canon BJC-S820 Quick Start Manual page 55

S820QSG.book Page 51 Thursday, October 18, 2001 1:41 PM
Problem
Low ink alert
displays in the BJ
Print Monitor
Error message
displays in the BJ
Status Monitor
System error
message displays
Possible Cause
One or more of the ink When Backgrounding is turned on, you can confirm the low
tanks is low ink alert in the BJ Print Monitor. (See "Monitoring Ink Levels"
on page 27.)
After the alert displays, you can continue printing for a short
time, but have a replacement ready to install.
Printer is out of paper,
ink is low, paper jam
System error occurred If a system error occurs, printing stops.
Troubleshooting
Try This
W
INDOWS
The low ink alert displays in the BJ Status Monitor.
See "Monitoring Ink Levels" on page 27.
M OS
AC
The low ink alert displays in the BJ Print Monitor
before a print job starts. See "Monitoring Ink Levels"
on page 27.
W
INDOWS
The BJ Status Monitor opens and displays a
message when an error occurs.
Read the error message, then click the Guide tab to
display more information about solving the problem.
M OS
AC
If Backgrounding is turned on with the Chooser, the
BJ Print Monitor displays an error.
Follow the instructions in the message to resolve
the problem.
See the S820 User's Guide on the Setup Software
& User's Guide CD-ROM for more information on
error messages.
W
INDOWS
A dialog box displays the error message. System
errors may include problems writing to LPT1 or
USBPRN, application errors, or general protection
faults. Make sure that the printer is turned on, the
printer and computer are connected securely, and
that the printer port is operating correctly.
M OS
AC
The error message contains an error code *XXX,
where * is a letter and XXX is a number, which
represents the cause of the error. Make sure that the
printer is turned on, the printer and computer are
connected securely, and that the printer port is
operating correctly.
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