Canon BJC-S820 Quick Start Manual page 52

S820QSG.book Page 48 Thursday, October 18, 2001 1:41 PM
Troubleshooting
Troubleshooting Printed Output
Problem
Printout and
screen image
colors appear
different
Printed colors are
incorrect
Smudged or
smeared ink on
paper
48
Possible Cause
Low ink Verify that you have sufficient ink in the ink tanks. See
"Monitoring Ink Levels" on page 27.
Printhead may need to Verify that the printhead is working properly. See "Printing a
be replaced Nozzle Check Pattern" on page 31, and/or "Cleaning the
Printhead" on page 33.
If necessary, perform multiple printhead cleanings. See
"Cleaning the Printhead" on page 33, or the S820 User's
Guide on the Setup Software & User's Guide CD-ROM for
more information.
Printhead not seated Reseat printhead. See the S820 User's Guide on the Setup
correctly Software & User's Guide CD-ROM for procedures.
Incorrect printer driver Altering driver settings may improve the appearance of your
or settings printed image. See "Setting Driver Options" on page 13 for
instructions on selecting the optimum print mode for a print job.
Color settings need to You can enhance the color on your printout. See "Adjusting
be adjusted Color Balance, Brightness and Saturation" on page 23.
One or more ink tanks Verify that each ink tank is lined up with the correct color
are installed in the label in the printhead. For more information, see "Replacing
wrong position Ink Tanks" on page 29.
Ink tanks are not Check the ink tanks, and reseat them if necessary. See
seated properly "Replacing Ink Tanks" on page 29.
Printhead clogged Verify that the printhead is working properly. See "Printing a
Nozzle Check Pattern" on page 31, or "Cleaning the
Printhead" on page 33.
If necessary, perform multiple printhead cleanings. See the
S820 User's Guide on the Setup Software & User's Guide
CD-ROM for more information.
Ink tank may need to Verify that you have sufficient ink in the ink tanks. See
be replaced "Monitoring Ink Levels" on page 27. If necessary, replace
the ink tanks. See "Replacing Ink Tanks" on page 29.
Printhead may need to Perform multiple printhead cleanings. See "Cleaning the
Printhead" on page 33, or the S820 User's Guide on the Setup
be replaced
Software & User's Guide CD-ROM for more information.
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