Service Authorization; Educational Training; Training Program Overview; Who Should Complete - Canon imageCLASS MF200 Series Service Manual

III.

Service Authorization

To obtain and maintain authorization to service the imageCLASS MF200 Series,
each dealer location must have at least two (2) employees certified to service the
machine.
IV.

Educational Training

A. Training Program Overview
Technicians who successfully complete the imageCLASS MF200 Series
online course and pass the certification exam are authorized to service and
support the imageCLASS MF200 Series.
The imageCLASS MF200 Series online course is available via the Training
section of the
B. Who Should Complete
All service technicians responsible for installing, servicing, and supporting the
imageCLASS MF200 Series machines must successfully complete the
imageCLASS MF200 Series online course, and pass the certification exam to
receive technical support and dealer authorization to sell these products.
C. Prerequisites
There are no prerequisites for this training course. However, it is highly
recommended that the service technician have:
 Prior experience with Canon imageCLASS MF devices
 Experience with taking eLearning courses
 Familiarity with common hand tools to disassemble and service Canon
devices
imageCLASS MF200 Series Service Guide for Authorized Servicers
imageCLASS MF200 Series Service Guide for Authorized Servicers
e-Support Center Web site.
August 2014
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