Parts Order Entry; Regular Orders; Rush Orders; Parts Information/Parts Price List Download - Canon imageCLASS MF200 Series Service Manual

B. Parts Order Entry

1. Regular Orders

All parts for regular orders are shipped via ground once the parts orders
are printed by Canon USA, unless an alternate shipping method is
requested by the Authorized Servicer for rush orders.
Parts and shipping are charged to the Authorized Servicer.
Note: Shipments may be delayed for credit review.

2. Rush Orders

To ensure same day shipment of rush orders, submit all one (1) and two
(2) day emergency purchase orders no later than 4 P.M. EST.
All purchase orders placed through CNA are confirmed via an e-mail
message.
C. Parts Information/Parts Price List Download
All parts information for active parts are made available on the CNA Web site
under the Parts Information link. Downloadable files by model and product
are also available under the Parts Information link.
Note: Authorized Servicers without access to the CNA Web site must contact
the Canon Parts Order Desk at 1-866-481-2569.
D. Parts Discontinuation Schedule Information
Parts discontinuation information is available on the CNA Web site under the
Parts/Supply Discontinuation link. Information is available regarding active
machines, machines scheduled to be discontinued within the year, and
discontinued machines.
Note: Authorized Servicers without access to the CNA Web site must contact
the Canon Parts Order Desk at 1-866-481-2569.
imageCLASS MF200 Series Service Guide for Authorized Servicers
imageCLASS MF200 Series Service Guide for Authorized Servicers
August 2014
Page 37