Motorola MBP846CONNECT User Manual page 40

Troubleshooting for Wi-Fi
Category
Account I am unable to login
even after registration.
Account I receive an error
message saying: "Email
ID is not registered".
Account What do I do if I forget
my password?
Account I am unable to receive a
new password although
I have used the "Forgot
password" option.
Camera When I try to view the
Camera, I get a prompt
for Camera firmware
upgrade. What should I
do?
Connectivity I found interference
issues caused by my other
webcam devices.
40
Internet Viewing
Problem
Description / Error
®
Solution
registered with us. Tap Create
Account to create an account.
Please check your user name and
password.
Please ensure that you have
Click on the "Forgot Password" link on
https://app.hubbleconnected.com/
#lostpassword OR on your Android™
or iOS application. An email will be sent
to your registered email address.
1. The e-mail might have been sent
to your Junk Mail Folder. Please
check your Junk Mail Folder.
2. There might be a delay in getting
your e-mail. Please wait a few
minutes and refresh your email
account.
Please upgrade your firmware. This
takes around 5 minutes. We push
upgrades from time to time to
improve Camera features.
Video streaming performance is
related to internet bandwidth,
especially if you have 2 or more video
streaming devices that are working
through the same router.
Help