Table Of Contents - Ingenico iWL250 User Manual

Table of Contents

1. iWL and iCT Terminal Device Package Contents .................................................................. 3
2 TRANSACTION PROCESSING ................................................................................................. 4
2.1 Contactless Transactions ................................................................................................... 4
2.2 Credit Card Transactions / Swipe ..................................................................................... 5
Sales & Refunds ................................................................................................................................. 5
2.3 Chip Card Transactions / Insert ........................................................................................ 7
Sales & Refunds ................................................................................................................................. 7
2.4 Debit Card Transactions / Swipe or Insert ...................................................................... 8
Sales & Cancellations ......................................................................................................................... 8
2.5 Balance Enquiry ................................................................................................................. 9
2.6 Voice Authorisation ........................................................................................................... 9
2.7 Manual Card Transactions .............................................................................................. 10
Sales & Refunds ............................................................................................................................... 10
3 BANKING FUNCTIONS .......................................................................................................... 11
3.1 Cash-Up............................................................................................................................. 11
3.2 Cash-Up History ............................................................................................................... 12
3.3 Reprint Receipt ................................................................................................................ 12
4 FRAUD PREVENTION ........................................................................................................... 13
5 GENERAL INFORMATION .................................................................................................... 14
5.1 Usage and Maintenance ................................................................................................... 14
5.2 SIM card usage and replacement .................................................................................... 14
6 FREQUENTLY ASKED QUESTIONS ...................................................................................... 15
7 TERMINAL SUPPORT ........................................................................................................... 17
7.1 Contact Details ................................................................................................................. 17
7.2 Hours Of Operation .......................................................................................................... 17
8 BANKING SUPPORT .............................................................................................................. 18
1 | P a g e