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USB Configure Cable
11. Troubleshooting
Problem: Unit will not turn on
Possible Cause:
Wiring was not connected properly
Battery needs charging
Problem: Unit will not respond to SMS
Possible Cause:
GSM antenna was not installed properly
GSM Network is slow
Unit is sleeping
Wrong password in your SMS
The SIM in MT08 has run out of credit
No SIM card
SIM card has expired
SIM has PIN code set
SIM is warped or damaged
Roaming not enabled
Battery is low
Problem: SMS from MT08 states 'Last......'
Possible Cause:
Unit does not have clear view of the sky
User Manual of MT08
Configure tracker's parameter
Upgrading the tracker's firmware
Resolution:
Check and make sure wiring connection
is in order.
Recharge battery
Resolution:
Make MT08 connected to GSM
network.
Wait for SMS. Some GSM networks slow
down during peak times or when they
have equipment problems.
Cancel sleeping mode
Insert the correct password
Replace or top up the SIM card
Insert working SIM card. Check in phone
that the SIM can send SMS messages.
Check in phone that the SIM can send
SMS messages. Replace SIM card if
needed.
Remove PIN code by inserting SIM in
you phone and deleting the code
Inspect SIM, clean the contacts. If
re-inserting does not help try another to
see if it will work.
If you are in a different country your SIM
account must have roaming enabled
Recharge the unit and the GSM will start
working.
Resolution:
Move the antenna of the unit to a
location where the sky is visible.
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