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USER'S GUIDE
Possible Problems
7–6
This printer has been designed to be trouble free. However, if any problem
should occur, note the display message and take the appropriate action.
This section describes the actions to be taken against paper jams and
unsatisfactory printouts.
Paper Jam
If paper jams in the printer, it stops printing and displays the following
message.
13 JAM XXXXXX
Notes
If paper jams frequently occur, check the adjustment lever located in the
bottom of the paper cassette or clean the printer interior and check the
paper quality.
About the Adjustment Lever
If paper is misfeeding or doublefeeding frequently, set the adjustment lever
according to the table below.
Recommended Paper Size
I. Backwards
: letter, legal, A4, ISO B5, Executive and A5
II. Forwards
: ISO B6, A6, COM10, Monarch, C5 and DL
If CHECK TRAY is shown when the paper cassette is filled with paper,
check the adjustment lever and adjust to the correct setting.
Do not use the following paper:
Bent paper
Moist paper
Paper that does not meet specifications
Fig. 7-1 Adjustment Lever
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Chapters
Troubleshooting
