Advertisement
CHAPTER 7
TROUBLE SHOOTING
TROUBLESHOOTING
If any problems occur, the printer automatically stops printing, diagnoses
the problem, and displays the corresponding message to alert you. Take the
appropriate action, referring to the following tables. If you cannot clear the
problem, consult the dealer where you purchased the printer. Inform the
dealer of the message number for quick troubleshooting.
Operator Call Messages
Operator Call Message
CHECK XXXXXXX
12 COVER OPEN
13 JAM XXXXXX
14 NO CARTRIDGE
XX NO CASSETTE
16 TONER EMPTY
XX LOAD PAPER
***** SIZE
Meaning
Check the paper tray.
XXXXXXX is MP TRAY/
TRAY 1/ TRAY 2.
The upper cover of the printer
is open.
Paper is jammed in the printer.
XXXXXX is TRAYS/
INSIDE/ REAR/ DUPLEX.
The toner cartridge is not
installed in the printer.
The paper cassette is not
installed. XX is T1/ T2.
The printer has almost run out
of toner: you may print another
30 to 100 pages. (The ALARM
lamp lights at the same time.)
The wrong size of paper was
loaded in the paper cassette
XX. XX is MP/ T1/ T2.(The
message appears alternately to
show a particular size.)
CHAPTER 7 TROUBLESHOOTING
Action
Check the adjustment lever at
the bottom of the upper paper
cassette and adjust to the
correct setting in case of
CHECK TRAY 1.
See page
7-6.
Load a stack of paper into the
cassette.
Close the cover.
Remove the jammed paper
from the indicated area.
See page
7-6.
Install a toner cartridge.
Install the paper cassette.
Remove the toner cartridge,
rock it several times at 45°, and
install it again. Or replace the
toner cartridge with a new one.
Load the requested size of
paper in the paper cassette, or
load it on the manual feed tray
and press the FORM FEED
switch.
7–1
Advertisement
Chapters
Troubleshooting
