Page 2 Specifications are subject to change without notice. Trademarks: The brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are trademarks, registered in the United States and other countries, and True Type is a trademark of Apple computer, Inc.
Page 3 This service manual contains basic information required for after-sales service of the laser printer (here- in-after referred to as "this machine" or "the printer"). This information is vital to the service technician to maintain the high printing quality and performance of the printers.
Page 4: Table Of Contents
CHAPTER I FEATURES AND SPECIFICATIONS ...I-1 1. FEATURES ...I-1 2. SPECIFICATIONS ...I-3 Printing...I-3 Functions ...I-3 Electrical and Mechanical ...I-4 Paper Specification ...I-5 Print Delivery...I-5 Paper ...I-6 Effective Printing Area ...I-7 3. SAFETY INFORMATION ...I-9 Laser Safety (110 - 120V Model only) ...I-9 FDA Regulations (110 - 120V Model only) ...I-9 Caution for Laser Product...I-10 CHAPTER II THEORY OF OPERATION ...
Page 5 Sensors...II-29 2.3.1 Cover Sensor...II-29 2.3.2 Toner Empty Sensor...II-29 Drum Unit...II-30 2.4.1 Photosensitive Drum ...II-30 2.4.2 Primary Charger ...II-30 2.4.3 Developer Roller...II-30 2.4.4 Transfer Roller... II-30 2.4.5 Cleaner Roller... II-30 2.4.6 Erase Lamp ...II-30 Print Process ...II-30 2.5.1 Charging ...II-30 2.5.2 Exposure Stage ...II-31 2.5.3 Developing...II-32...
Page 6 CHAPTER IV MAINTENANCE AND TROUBLESHOOTING... IV-1 1. INTRODUCTION ...IV-1 Initial Check... IV-1 Basic Procedure ... IV-2 2. CONSUMABLE PARTS...IV-3 Drum Unit... IV-3 Toner Cartridge ... IV-3 Periodical Replacement Parts... IV-3 3. IMAGE DEFECTS ...IV-4 Image Defect Examples ... IV-4 Troubleshooting Image Defects ... IV-5 Location of High-voltage Contacts and Grounding Contacts...
Page 7: Chapter Ifeatures And Specifications
If an error occurs, a dialog box will appear to let you know what to correct. For example: when your printer is out of paper, the dialog box will display “No Paper” and instructions for the corrective action to take.
Page 8 When you use DOS application software or Windows™ version 3.0 or earlier, you can use any of these emulations to operate the printer in the 300 dpi resolution mode. The printers also support Auto-emulation switching between HP and Epson or HP and IBM. If you want to set the printer emulation, you can do it using the Remote Printer Console Program.
Page 9: Specifications
HL-1050: Emulation HL-820/1020: HL-1040: HL-1050: Printer driver Windows supporting Brother Native Compression mode and bi-directional capability. Optional Macintosh driver available for System 6.0.7 or higher (for HL- 1040/1050 only) 780nm 5mW max 600 x 600dots/inch (for Windows) 600 x 600dots/inch (for Windows or DOS)
Page 10: Printing
The peak figure of power consumption is worked out excluding inrush current value. Be sure that the peak figure of power consumption is reference value and should be used inside the Brother offices only. 4.0 Mbytes Expandable up to 36 Mbytes by installing an...
Page 11: Print Delivery
Paper Loading Multi-purpose sheet feeder loading Paper size: A4, Letter, Legal, B5, A5, A6, and Executive. Other sizes of media that can be handled by the feed mechanism can be loaded. Feedable paper weight: 60 (16lb.) to 158 (42lb.) g/m Maximum load height : Setting method: Manual slot loading...
Page 12: Paper
It is recommended to use long-grained paper for the best print quality. If short-grained paper is being used, it might be the cause of paper jams. Use neutral paper. Do not use acid paper to avoid any damage to the printer drum unit.
Page 13: Effective Printing Area
Effective Printing Area Printable area The effective printing area means the area within which the printing of all the data received without any omissions can be guaranteed.
Page 14 (Note that the paper sizes indicated here should conform to the nominal dimensions specified by JIS.) A4 paper must accommodate 80 characters printed in pica pitch (203.2 mm). The dot size is based on 300 dpi resolution. Organizer is not supported by any printer emulations (commands). 203.2mm 288.5mm 8.0”...
Page 15: Safety Information
SAFETY INFORMATION Laser Safety (110 - 120V Model only) This printer is certified as a Class 1 laser product under the US Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
Page 16: Caution For Laser Product
Caution for Laser Product (Warnhinweis für Laserdrucker) CAUTION: When the machine during servicing is operated with the cover open, the regulations of VBG 93 and the performance instructions for VBG 93 are valid. CAUTION: In case of any trouble with the laser unit, replace the laser unit itself. To prevent direct exposure to the laser beam, do not try to open the enclosure of the laser unit.
Page 17: Chapter Ii Theory Of Operation
CHAPTER II THEORY OF OPERATION ELECTRONICS General Block Diagram HL-820/1020 Fig. 2-1 shows a general block diagram of the HL-820/1020 printer. Control system Video control block Laser scanner unit Drum unit Developing block Charging block Image generation system Interface block...
Page 18 HL-1040 Fig. 2-2 shows a general block diagram of the HL-1040 printer. Control system Video control block Engine control block Laser scanner unit Drum unit Transfer block Developing Drum block Charging block Toner cartridge Image generation system Optional I/F board (Mac.
Page 19 HL-1050 Fig. 2-3 shows a general block diagram of the HL-1050 printer. Optional RAM (SIMM) (max. 32Mbytes) Control system Expansion memory I/O Video control block Engine control block Laser scanner unit Drum unit Transfer block Developing Drum block Charging block...
Page 20: Main Pcb Block Diagram
Main PCB Block Diagram HL-820/1020 Fig. 2-4 shows the block diagram of the main PCB. A S I C CPU Core (MC68EC000) Reset Circuit Oscillator (15.3MHz) Address Decoder DRAM Control Program + Font ROM 512 Kbytes Timer (2.0 Mbytes) FIFO DATA EXTENSION To PC CDCC Parallel I/O...
Page 21 HL-1040 Fig. 2-5 shows the block diagram of the main PCB. A S I C CPU Core (MC68EC000) Oscillator (15.3MHz) Reset Circuit Address Decoder DRAM Control Program + Font ROM 512 Kbytes Timer (2.0 Mbytes) FIFO DATA EXTENSION Option Serial I/O (RS232C &...
Page 22 HL-1050 Fig. 2-6 shows the block diagram of the main PCB. A S I C CPU Core (MB86831) Oscillator (33.3MHz) Reset Circuit Address Decoder DRAM Control Program + Font ROM 4.0 Mbytes Timer (4.0 Mbytes) FIFO Option RAM (SIMM) CDCC Parallel I/O To PC (max.
Page 23: Main Pcb
Main PCB 1.3.1 CPU Core HL-820/1020/1040 Fig. 2-7 shows the CPU circuit block on the main PCB. The CPU is a Motorola MC68EC000FN16 which is driven with a clock frequency of 15.3MHz. This clock frequency is made by dividing the source clock of 30.67 MHz into two.
Page 24 HL-1050 Fig. 2-8 shows the CPU circuit block on the main PCB. The CPU is a Motorola MB86831 which is driven with a clock frequency of 33MHz. The CPU itself runs at 66MHz. Fig. 2-8 II-8...
Page 25: Asic
1.3.2 ASIC HL-820/1020/1040 The ASIC is composed of a Cell Based IC that contains the following functional blocks. Oscillator circuit Generates the main clock for the CPU by dividing the source clock frequency into two. Address decoder Generates the CS for each device. DRAM control Generates the RAS, CAS, WE, OE and MA signals for the DRAM and controls refresh processing (CAS before RAS self-refreshing method).
Page 26 CPU Receive Mode STROBE BUSY DMA Receive Mode STROBE BUSY BUSY goes HIGH at the falling edge of STROBE. The data (8 bits) from the PC is latched in the data buffer at the rising edge of STROBE. The pulse width of ACK differs according to the speed MODE as shown above.
Page 27 (11) Engine control I/O This I/O is used for the connection to the panel sensor PCB. It controls the main motor, solenoid, sensors, etc. Fig. 2-9 II-11...
Page 28 HL-1050 The ASIC is composed of a Cell Based IC that contains the following functional blocks. Oscillator circuit Generates the main clock for the CPU. Address decoder Generates the CS for each device. DRAM control Generates the RAS, CAS, WE, OE and MA signals for the DRAM and controls refresh processing (CAS before RAS self-refreshing method).
Page 29 CPU Receive Mode STROBE BUSY DMA Receive Mode STROBE BUSY BUSY goes HIGH at the falling edge of the STROBE signal. The data (8 bits) from the PC is latched into the data buffer at the rising edge of the STROBE signal. The pulse width of ACK varies according to the speed MODE as shown above.
Page 30 (11) Engine control I/O This I/O is used for the connection to the panel sensor PCB. It controls the main motor, solenoid, sensors, etc. Fig. 2-10 II-14...
Page 31: Rom
1.3.3 HL-820/1020/1040 A program file of 512 Kbytes and the font data are stored in the ROM. A 42-pin IC socket is provided: a 16 Mbits ROM (42-pin) is mounted into this socket normally, but a 4 Mbits ROM (40-pin) can be mounted by leaving the 1st and 42nd pins of the socket open circuit.
Page 32: Dram
1.3.4 DRAM HL-820/1020/1040 A 16M-bit DRAM (x 16bits) is used as the RAM. HL-1050 Two 16M-bit DRAMs (x 16bits) are used as the RAM. Fig. 2-13 Fig. 2-14 II-16...
Page 33: Optional Ram
1.3.5 Optional RAM HL-1050 A 32bit (72 pin) SIMM can be fitted as optional RAM. The main PCB has one slot and the capacity of SIMM can be from 1 Mbyte to 32 Mbytes. Fig. 2-15 II-17...
Page 34: Optional Serial I/O
1.3.6 Optional Serial I/O HL-1040/1050 The interrupt of the serial I/O is input to the EXINT terminal of the ASIC, and is recognized by the CPU. A 32-byte register is provided for this I/O, which is read and written to by the CPU. 1.3.7 EEPROM HL-820/1020/1040...
Page 35: Reset Circuit
1.3.8 Reset Circuit HL-820/1020/1040 The reset IC is a PST598DNR. The reset voltage is 4.2V (typ.) and the LOW period of reset is 200ms (typ). HL-1050 The reset IC is a PST596DNR. The reset voltage is 4.2V (typ.) and the LOW period of reset is 50ms (typ).
Page 36 HL-1050 Fig. 2-22 shows the CDCC interface circuit. Fig. 2-22 II-20...
Page 37: 1.3.10 Engine I/O
1.3.10 Engine I/O HL-820/1020/1040 Fig. 2-23 shows the engine interface circuit. Fig. 2-23 II-21...
Page 38 HL-1050 Fig. 2-24 shows the engine interface circuit. Fig. 2-24 II-22...
Page 39: 1.3.11 Paper Feed Motor Drive Circuit
1.3.11 Paper Feed Motor Drive Circuit HL-820/1020/1040 The motor driver is a TR array. The excitation method is 2-2 phase excitation with a bipolar drive. HL-1050 The motor driver is a TR array. The excitation method is 2-2 phase excitation with a bipolar drive.
Page 40: Panel Sensor Pcb
The power supply uses a switching regulation system to generate the regulated DC power (+5V and +24V), which are converted from the AC line. The regulated output and the production code of each power supply vary depending on the printer model as listed below; Model HL-820/1020/1040...
Page 41: High-Voltage Power Supply, Sr Pcb
1.5.2 High-voltage Power Supply This generates and outputs the voltages and currents for the charging, development and transfer functions. Current 24VI Regulator Voltage Regulator VR22 Current Regulator Voltage Regulator B101 Q101 Current Regulator B121 Q121 PAPER SENSOR Voltage Regulator PC141 VR51 Voltage Regulator...
Page 42: Mechanics
MECHANICS Overview of Printing Mechanism Papers Multi-purpose Sheet Feeder Hopper Plate Registration Sensor Lever Toner Cartridge Polygon Mirror Toner Empty Sensor Laser Scanner Main Cotrol PCB Manual Paper Path MP Feeder Cover Paper Pick-up Roller Paper Feed Drum Unit Roller Pinch Roller Transfer Blade...
Page 43: Paper Transfer
Paper Transfer 2.2.1 Paper Supply The pick-up roller picks up one sheet of paper from the paper feeder every time it is rotated and feeds it to the paper feed roller. Hopper plate The paper is gripped between the pick-up roller and the separation pad and separated into individual sheets.
Page 44: Paper Eject
2.2.3 Paper Eject The completion of paper eject is detected in the following manner: When the leading edge of the paper pushes down the eject sensor actuator located in the fixing unit, the photo sensor (photo interrupter) is opened and detects the start of paper eject.
Page 45: Sensors
Sensors 2.3.1 Cover Sensor Detects opening and closing of the top cover. Top Cover 2.3.2 Toner Empty Sensor Detects if there is toner in the toner cartridge. It also detects whether or not the drum unit is installed. (The toner cartridge is installed in the drum unit). Toner Empty Sensor Cover Switch...
Page 46: Drum Unit
1/10 of the usual quantity of ozone is generated compared with the negatively charged drum. The level of ozone expelled from the printer is therefore not harmful to the human body. Applicable safety standards have been complied with.
Page 47: Exposure Stage
2.5.2 Exposure Stage After the drum is positively charged, it is exposed to the light emitted from the laser unit. Laser detector Laser diode Lens The area exposed to the laser beam is the image to be printed. The surface potential of the exposed area is reduced, forming the electrostatic image to be printed.
Page 48: Developing
2.5.3 Developing Developing causes the toner to be attracted to the electrostatic image on the drum so as to transform it into a visible image. The developer consists of a non-magnetic toner. The development roller is made of conductive rubber and the supply roller (which is also made of conductive sponge) rotate against each other.
Page 49: 2.5.5 Drum Cleaning Stage
2.5.5 Drum Cleaning Stage In the image transfer stage, not all the toner on the photosensitive drum is transferred onto the paper but some remains on the drum. In the drum cleaning stage, the drum surface is cleaned by the cleaning roller, so that residual toner on the drum surface is removed and collected on the cleaning roller itself.
Page 50: Chapter Iii Disassembly And Reassembly
Always turn off the power switch and unplug the power cord from the power outlet before accessing any parts inside the printer. Be careful not to lose screws, washers, or other parts removed. Be sure to apply grease to the gears and applicable positions specified in this chapter.
Page 51: Disassembly Flow
DISASSEMBLY FLOW III-2...
Page 52: Disassembly Procedure
DISASSEMBLY PROCEDURE Output Tray ASSY Open the output tray toward you. Press the hinges at the left and right sides of the output tray inwards to release the output tray from the main cover. Main Cover Drum Unit Open the top cover. Lift out the drum unit.
Page 53: Top Cover
Top Cover Open the top cover. Press the hinges at the left and right sides of the top cover inwards to release the top cover from the main cover. Note: It is recommended for easy removal to press the side of the top cover ( the side of the main cover ( Main Cover Rear Cover...
Page 54: Mp Sheet Feeder Assy
MP Sheet Feeder ASSY Caution: When disassembling the MP sheet feeder ASSY, if you get the grease on your fingers, take care not to touch the separation pad or the paper pick-up roller, the grease spread to the paper and the drum unit. It might cause black spots to appear on the printed page. Push the left rib outwards and pull out the MP sheet feeder.
Page 55: Fixing Unit
Fixing Unit Remove the two M4x16 tapping screws. Lifting the fixing unit, disconnect the thermistor connector on the EL PCB first, then the two heater harnesses. Taptite, cup M4x16 Thermistor connector Note: The eject sensor actuator may also be removed when removing the fixing unit. In this case be sure to re-assemble the eject sensor actuator when re-assembling the fixing unit.
Page 56 Release the right side of the paper eject roller shaft. Remove the four eject pinch rollers and the pinch springs from the fixing unit frame. Then, remove the pinch spring from each pinch roller. Paper eject roller shaft Remove the M3x10 self tapping screw securing the connector plate. Remove the connector plate from the fixing unit frame and loosen the other M3x10 tapping screw securing the fixing unit cover.
Page 57: Scanner Unit
When replacing the heat roller cleaner with a new one, attach the cleaner referring to the figure below; Follow the instructions below when installing the thermistor in the fixing unit. i) Place the cleaner felt of the cleaner ASSY for the thermistor under the heat roller. ii) Place the end of the thermistor on the heat roller.
Page 58 Note: When replacing the scanner unit, ensure to assemble the ferrite core using the cable binder as follows; Cable binder LD harness Disconnect the three connectors from the panel sensor PCB. Remove the M3x8 tapping screw, and lift the toner sensor PCB from the scanner unit.
Page 59: Main Pcb Assy
Hook Screw, pan M4x6 Base Plate ASSY Caution: Prior to turning the printer upside-down, ensure that the drum unit has been removed from the printer. Turn the printer upside down. Remove the eight M4 and five M3 self tapping screws.
Page 60: Panel Sensor Pcb Assy
Lift the base plate ASSY and remove the grounding screw. 3.10 Panel Sensor PCB ASSY Remove the main shield. Remove the M4x12 screw securing the panel sensor PCB ASSY. Main shield Taptite, bind M4x12 Panel Sensor PCB ASSY Note: When re-assembling the main shield, ensure that you fit PCB A to underneath the main shield.
Page 61: Low-Voltage Power Supply Pcb Assy
Disconnect the eight connectors from the PCB. (Three connectors have already been disconnected when removing the scanner unit.) Panel Sensor PCB ASSY Main frame Note: When re-assembling, the cable connectors must be inserted securely into the PCB connectors and the PCB must not be stressed by the harnesses. The connectors should be inserted by matching the housing color and the number of pins.
Page 62: High-Voltage Power Supply Pcb Assy
Remove the one M4x12 screw to remove the inlet holder. Then, remove the inlet and the PCB. Note: When re-assembling the inlet holder and AC inlet, be sure to insert the part A of the holder into the hole of the ferrite core. Main Cover 3.12 High-voltage Power Supply PCB ASSY...
Page 63: Sub Fan Motor Assy
3.14 Main Fan Motor ASSY Remove the two M4x12 screws securing the fan motor holder. Remove the fan motor holder from the printer. Remove the main fan motor from the fan motor holder. Taptite, bind M4x12...
Page 64: Drive Unit
Note: When re-assembling the fan motor into the holder, refer to the figure on the right. 3.15 Drive Unit Unhook the heater harness from the drive unit. Hook Remove the three M4x20 and one M4x12 screws securing the drive unit. Ferrite Core (HL-1050 only) Motor harness...
Page 65: Main Motor Assy
Note: When re-assembling the drive unit, ensure that you fit the drive unit underneath the electrode DRB1. When disassembling the drive unit, be sure to remove the eight ferrite cores of two types on the heater harness and the motor harness. (Refer to the figures in the previous page, Fig.
Page 66: Paper Support
3.18 Paper Support Pull the paper support down toward you and pull both legs outwards to release it. MP Sheet Feeder 3.19 Extension Support Wire Raise the extension support wire toward you and press both legs inward to release Fig. 3-30 Extension Support Wire Fig.
Page 67: Packing
PACKING Documents Accessory carton Printer Carton Fig. 3-32 III-18...
Page 68: Chapter Iv Maintenance And Troubleshooting
• The printer is not located in a dusty place. • The printer is not exposed to ammonia fumes or other harmful gases. • The printer is not located in a hot or humid area (such as near water or a humidifier).
Page 69: Basic Procedure
• Condensation on the corona unit may cause corona charge leakage. • Condensation on the hopper gate and separation pad may cause paper feed troubles. If condensation has occurred, wipe the effected units or parts with a dry cloth. If the drum unit is unpacked soon after it is moved from a cold room to a warm room, condensation may occur inside the unit, which may cause incorrect images.
Page 70: Consumable Parts
CONSUMABLE PARTS Drum Unit The Drum lamp is on when the drum unit is nearly at the end of its life. Life expectancy: Note: There are many factors that determine the actual drum life, such as temperature, humidity, type of paper and toner that you use, the number of pages per print job, etc.. Toner Cartridge Toner low: Toner empty:...
Page 71: Image Defects
IMAGE DEFECTS Image Defect Examples I-1 Light I-5 Dirt on back of paper I-8 Black vertical streaks I-12 Image distortion I-17 Gray background I-16 Black band I-20 Horizontal lines I-2 Dark I-2 Dark I-3 Completely blank I-6 Black vertical I-6 Black vertical streaks streaks I-10 Faulty...
Page 72: Troubleshooting Image Defects
Caution: Print quality can not be guaranteed in the following cases; When using the printer for a special job, such as printing of name cards. When printing much narrower paper than printable paper width. When printing on one area of the paper continuously even though Letter or A4-size paper is used.
Page 73 Corona failure Is the corona wire dirty? (soiled wire) Corona failure Are the corona electrodes (contact failure) between the printer body and drum unit dirty? Drum unit failure Is the problem solved when the drum unit is replaced? High-voltage Are there any disconnected...
Page 74 Drum unit Are the drum shaft and drum electrode of the printer body connected correctly? Drum unit failure Is the problem solved after the drum unit is replaced? Scanner harness...
Page 75 Step Corona failure Is the corona wire of the drum unit broken? Are the electric terminal springs in the printer body and the electrode on the bottom face of the drum unit dirty? Harness Is the scanner unit connected connection...
Page 76 Dirt on the back of paper Possible cause Step Fixing unit Is the pressure roller dirty? Is any other area in the printer dirty? Dirt in the drum Is the transfer roller dirty? unit Is the problem solved after the drum unit is replaced? Note: Clean the pressure roller as follows;...
Page 77 Black and blurred vertical streaks Possible cause Step Corona failure Is the corona wire dirty? Corona failure Is the vertical block streak about 10mm wide? Is the corona wire cleaner not in its home position? Dirt in the paper Is the paper tray or feed feed system system on the drum unit soiled with toner?
Page 78 Black vertical streaks (in a gray background) Possible cause Step Translucent Are there any stains on the stain on the scanner window? scanner window White vertical streaks Possible cause Step Scanner window Is the scanner window dirty? dirty Transfer failure Is the transfer roller scratched? I-10 Faulty registration...
Page 79 I-11 Poor fixing Possible cause Step Printing paper Is thick paper more than 42lb weight in use? Toner sensing Is the problem solved by failure replacing the drum unit or the toner cartridge? (When printing is faint.) Thermistor Is the thermistor fitted failure correctly? Low-voltage...
Page 80 Environment Check if the problem still appears after the printer has warmed up. Check Result Place the printer on a flat surface. Remove and carefully shake the drum unit horizontally. Clean the scanner window with a dry tissue. Replace the scanner unit.
Page 81 I-15 Black spots Possible cause Step Drum unit Are the spots at 94mm intervals? The problem is not solved after printing a few pages. Fixing unit Are the spots at 63mm intervals? The problem is not solved after printing a few pages. High-voltage Is the problem solved after the power supply...
Page 82 (3) Wipe the surface of the photosensitive drum with a cotton swab until the dust or paper powder on the surface comes off. Separator Toner cartridge Caution: Do not wipe the surface of the photosensitive drum with something sharp. (ball-point pen etc.) Use the cleaning liquid which is a 50-50 mixture of ethyl alcohol and pure water.
Page 83 I-17 Gray background Possible cause Step Print paper Does the paper being used meet the paper specification (weight, etc.). Drum unit Is the problem solved after replacing the drum unit? Note: The following cases increase the possibility of this problem. 1) The drum unit is at the end of its life.
Page 84 PCB? I-20 Horizontal lines Possible cause Step SR electrode Are the SR electrodes between the printer body and the drum unit dirty? SR connection Are the SR electrodes failure between the printer body and the drum unit connected...
Page 85 I-21 Light rain Possible cause Step Drum unit failure Is the problem solved after replacing the drum unit with one that does not contain a starter sheet**? High-voltage Is the problem solved after power supply replacing the high-voltage PCB failure power supply PCB? **Note: Make sure to use a used drum unit which has already ejected the starter sheet.
Page 86: Location Of High-Voltage Contacts And Grounding Contacts
Location of High-voltage Contacts and Grounding Contacts Grounding contacts For supply roller For transfer roller High-voltage contacts For transfer roller Drum unit For cleaning roller Fig. 4-5 For supply roller For development For cleaning roller roller For grid Fig. 4-6 IV-19 For development roller...
Page 87: Location Of Feed Roller Shaft And Grounding Contacts
Location of Feed Roller Shaft and Grounding Contacts Feed shaft roller For feed roller Fig. 4-7 IV-20...
Page 88: Paper Jam
2. Bug fixing unit. Note: How to check the sensors (1) Open the cover. (2) Power on the printer while pressing the panel switch. (3) Release the panel switch. (4) Press and release the panel switch. Results: *Alarm Lamp is ON = Paper feed sensor is turned ON...
Page 89: Troubleshooting Malfunctions
TROUBLESHOOTING MALFUNCTIONS When carrying out countermeasures for malfunctions as described in this section, check connectors for contact failure before measuring the voltage at the specified connector pins. No AC power supplied Possible cause Step Supply voltage Is the correct voltage present at the outlet? Power plug Is the power cord securely...
Page 90 Main motor unrotated Possible cause Step Failure of Is the connection of connector connector P9 on the panel sensor PCB correct? Main motor (M1) Disconnect connector P9 from the panel sensor PCB. Measure the resistance between the connector pins of the main motor by using a circuit tester.
Page 91 Insufficient output from high-voltage power supply unit Possible cause Step High-voltage Do any of the terminals on the contact high-voltage contacts have dirt or contact burns? High-voltage Check the connections of the power supply harness between the high- voltage power supply and the panel sensor PCB are secured correctly.
Page 92 Scanner failure Possible cause Step Harness Is the connection of the connection scanner motor connector P5 failure on the panel sensor PCB secured? Power supply Is the voltage between pins 1 input (+24VDC) and 2 (GND) of connector P5 on the panel sensor PCB 24VDC? Check Result...
Page 93 Double feeding Possible cause Step Paper Is paper of a recommended type being used? Separation pad Is the surface of the separation pad worn out? Wrinkles Possible cause Step Paper Is paper of a recommended type being used? Is the wrinkle problem solved if new paper is used? Fixing unit Is the entrance guide dirty?
Page 94: Inspection Mode
Details of the factory inspection mode are as follows. This mode is used to check if the sensors in the printer are functioning correctly. In the process of this inspection, the lamps and the switch on the control panel are also checked.
Page 95 OFF (No toner cartridge is installed.) The procedure for the factory inspection mode is as follows. Turn the printer power switch OFF, open the top cover, and remove the drum unit. Turn the printer power switch ON while holding down the control panel switch. The Drum lamp comes ON.
Page 96: Error Codes
Error Codes In the event of a printer failure, error codes will be indicated as shown below. All the lamps and the specific lamps are turned ON alternately. The specific combination of lamps that are ON indicates the type of the error.
Page 97: Serial No. Descriptions
APPENDIX 1. SERIAL NO. DESCRIPTIONS The descriptions below show how to read labels on each printer and part. < ID for production month > January February March April Printer ...on the main body Process unit ...on the package of the process unit Drum unit ...on the drum unit...
Page 98: Connection Diagram, Hl-820/1020
Appendix 2. Connection Diagram, HL-820/1020 AC INPUT INLET LVPS POWER TONER SENSOR SCANNER UNIT ERASE LAMP SR.B SOLENOID SCANNER MOTOR DRM.B VCLM GRID DEV HVPS PC141 PAPER SENSOR THERMISTOR HEATER A - 2 P1 CDCC I/F MAIN PCB P2 ENGINE I/F P1 ENGINE REGISTRATION SENSOR...
Page 99: Connection Diagram, Hl-1040
AC INPUT INLET LVPS POWER SOLENOID TONER SENSOR SCANNER MOTOR SCANNER UNIT ERASE LAMP SR.B DRM.B THERMISTOR P1 CDCC I/F MAIN PCB P2 ENGINE I/F P1 ENGINE VCLM GRID DEV HVPS PC141 PAPER SENSOR HEATER A - 3 SERIAL I/F RS-100M MAIN MOTOR...
Page 100: Connection Diagram, Hl-1050
Appendix 4. Connection Diagram, HL-1050 AC INPUT INLET LVPS POWER TONER SENSOR SCANNER UNIT ERASE LAMP SR.B USB I/F SOLENOID SCANNER MOTOR DRM.B VCLM GRID HVPS PC141 PAPER SENSOR THERMISTOR HEATER A - 4 SERIAL I/F RS-100M P1 CDCC I/F MAIN PCB P2 ENGINE I/F P1 ENGINE...
Page 109: Low-Voltage Power Supply Pcb Circuit Diagram, Hl-820/1020/1040 (110 - 120V)
Appendix 13. Low-voltage Power Supply PCB Circuit Diagram, HL-820/1020/1040 (110 - 120V) BEA1 R115 R110 D104 C101 C102 C103 R113 R114 A - 13 NTC1 R101 D110 R102 R103 VR101 R104 R105 Low-voltage NAME PS Circuit (110 - 120V)
Page 110 BEA1 D104 C101 C102 C103 R115 R113 R114 R110 NTC1 D110 R105 A - 14 R101 R102 R103 VR101 R104 Low-voltage NAME PS Circuit (220 - 240V)
Page 111 BEA1 C102 C103 R115 R110 NTC1 D110 D104 C101 R105 R113 R114 R116 R117 A - 15 R101 R102 R103 VR101 R104 Low-voltage NAME PS Circuit (110 - 120V)
Page 112: Low-Voltage Power Supply Pcb Circuit Diagram, Hl-1050 (220 - 240V
BEA1 D104 C101 C102 C103 R115 R113 R114 R110 R116 R117 NTC1 D110 R105 A - 16 R101 R102 R103 VR101 R104 Low-voltage NAME PS Circuit (220 - 240V)
Page 113 +24V DEVCH2 DEVCH1 VR51 VCLN TRANSFF IC81 R114 D101 TRANSFB Q102 C121 R129 IC121 R126 R127 VR121 R141 R142 R143 R144 R145 PSENS PC141 GRID DRM . B VCLN T / R B101 D104 Q101 R108 D103 D105 B121 D125 D128 R134 SR .
Page 114: How To Know Drum Unit Life & Page Counter
(for HL-820/1020) or the print configuration page(s) (HL- 1040/1050). Print Test Print or Print Configuration 1) Turn on the power switch of the printer while pressing the control panel switch. 2) Release the panel switch when the Drum lamp comes on.
Page 115 How to Read the Drum Life The bar shown below is printed at the bottom of Test Print / Print Configuration. It initially indicates 100% and gradually decreases. It indicates 0% when the Drum lamp is on. It stays at 0% even if further printing is done. How to Read the Page Counter The page counter is not shown directly for some countries.
Page 116: Diameter / Circumference Of Rollers
APPENDIX 19. DIAMETER / CIRCUMFERENCE OF ROLLERS The diameter and circumference of each roller are listed below; Parts Name Paper Feed Roller Transfer Roller OPC Drum Heat Roller Pressure Roller Diameter (Circumference) 11.97 mm (37.6 mm) 16.90 mm (53.1 mm) 29.97 mm (94.1 mm) 19.86 mm (62.4 mm) 16.50 mm (51.8 mm)
Page 117: Parts Reference List
LASER PRINTER PARTS REFERENCE LIST MODEL:HL-820/1020/1040/1050 Apr., '98 84U005BE0...
Page 118 NOTE FOR USING THIS PARTS REFERENCE LIST 1. In the case of ordering parts, it needs mentioning the following items: (1) Code (2) Q'ty (3) Description (4) Symbol ( PCB No., Revision , and Parts location mounted on the PCB.) Note : No orders without Parts Code or Tool No.
Page 119 CONTENTS GENERAL DRAWING ... 1 MAIN PCB DRAWING (HL-820/1020/1040) ... 2 MAIN PCB DRAWING (HL-1050) ... 3 AC CORD / PACKING MATERIAL DRAWING ... 4 DRIVE UNIT... 5 SCANNER UNIT ... 5 MP SHEET FEEDER ... 6 FIXING UNIT... 6 COVERS ...
Page 121 6-1. MAIN PCB <HL-820/1020> 6-2/3. MAIN PCB <HL-1040 OTHERS/ISRAEL> MODEL HL-820/1020 84U-821-101/104 MODEL HL-1040 84U-831-101/103, 84U-832-101 - 2 -...
Page 122 6-4/5. MAIN PCB <HL-1050 OTHERS/ISRAEL> MODEL HL-1050 84U-861-101/103/104, 84U-862-106 - 3 -...
Page 123 POWER CORDS & PACKING DRAWING 12-2 12-1 T/I NO. PR98176 12-3 12-4 MODEL HL-820/1020/1040/1050 84U-821/831/832/861/862-230/930 - 4 - 12-2...
Page 124: Drive Unit
1. DRIVE UNIT REF.NO. CODE Q'TY UL8747001 1 DRIVE UNIT ASSY (SP) 087412016 3 TAPTITE, CUP B M4X20 085411215 1 TAPTITE, BIND B M4X12 UL7964001 1 MAIN MOTOR ASSY UL7968001 1 SUB MOTOR ASSY 085320616 4 TAPTITE, BIND S M3X6 MODEL HL-820/1020/1040/1050 84U-821/831/832/861/862-010 2.
Page 125: Mp Sheet Feeder
3. MP SHEET FEEDER REF.NO. CODE Q'TY UL8749001 1 MP SHEET FEEDER ASSY (SP) UL8832001 MP SHEET FEEDER ASSY (LEGEND) (SP) MODEL HL-820/1020/1040/1050 84U-821/831/832/861/862-040 T/I NO. PR98176 4. FIXING UNIT REF.NO. CODE Q'TY 1-11 UL8750001 1 FIXING UNIT, 120V (SP) 1-11 UL8751001 1 FIXING UNIT, 230V (SP)
Page 126: Covers
UL8611001 1 MODEL PLATE, HL-1050 UL8645001 1 MODEL PLATE, HL-1050DX UL8820001 1 MODEL PLATE, HL-1050 (LEGEND) UL8640001 1 MYLAR LABEL, HL-1020 CAN UL8650001 1 MYLAR LABEL, HL-820 EUR UL8522001 1 MYLAR LABEL, HL-1040 US UL8547001 1 MYLAR LABEL, HL-1040 CAN...
Page 127: Main Pcb
6-1. MAIN PCB <HL-820/1020> REF.NO. CODE Q'TY UK4202001 1 MAIN PCB ASSY, HL-820 (SP) UK4229001 1 MAIN PCB ASSY, HL-1020 (SP) UK4245000 1 MROM HL1040 MODEL HL-820/1020 84U-821-101/104 T/I NO. PR98172 / PR98182 6-2. MAIN PCB <HL-1040 OTHERS> REF.NO. CODE...

Page 128 6-4. MAIN PCB <HL-1050 OTHERS> REF.NO. CODE Q'TY UK4203001 1 MAIN PCB ASSY, HL-1050 100V (SP) UK4167001 1 MAIN PCB ASSY, HL-1050 200V (SP) UK4174001 MAIN PCB ASSY, HL-1050 LEGEND (SP) UK4168000 1 MROM1050-EVEN UK4169000 1 MROM1050-ODD MODEL HL-1050 84U-861-101/104 84U-862-106 T/I NO.
Page 129: Panel Sensor Pcb
7. PANEL SENSOR PCB REF.NO. CODE Q'TY UK4205001 1 PANEL SENSOR PCB ASSY (SP) MODEL HL-820/1020/1040/1050 84U-821/831/832/861/862-151 8. POWER SUPPLY PCB REF.NO. CODE Q'TY UK4118001 1 LOW-VOLTAGE PS ASSY, 115V HL-820/1020/1040 (SP) UK4120001 1 LOW-VOLTAGE PS ASSY, 115V HL-1050 (SP) UK4119001 1 LOW-VOLTAGE PS ASSY, 230V HL-820/1020/1040 (SP)
Page 130: High Voltage Power Supply
9. HIGH VOLTAGE POWER SUPPLY REF.NO. CODE Q'TY UK4122001 1 HIGH-VOLTAGE PS ASSY (SP) MODEL HL-820/1020/1040/1050 84U-821/831/832/861/862-220 10. AC CORDS REF.NO. CODE Q'TY UH1051001 1 AC CORD ASSY, UL/CSA UH1054001 1 AC CORD ASSY, BS UH1052001 1 AC CORD ASSY, VDE UH1055001 1 AC CORD ASSY, SAA UH1053001...
Page 131: 11. Accessories
11. ACCESSORIES REF.NO. CODE Q'TY UK4090001 1 PR DRIVER DISK ASSY1, 820 (WINDOWS) UK4193001 1 PR DRIVER DISK ASSY1, 1020 (WINDOWS) UK3875001 1 PR DRIVER DISK ASSY1, 1040 (WINDOWS) UK4183001 PR DRIVER DISK ASSY 1, 1040LEG(WINDOWS) UK3895001 1 PR DRIVER DISK ASSY1, 1050 (WINDOWS) UK4179001 PR DRIVER DISK ASSY 1, 1050HEB(WINDOWS) UK4233001...
Page 132: 12. Packing Materials
12. PACKING MATERIALS REF.NO. CODE Q'TY UE2233001 1 CARTON, EUR HL-820 UE2236001 1 CARTON, CAN HL-1020 UE2239001 1 CARTON, USA HL-1040 UE2240001 1 CARTON, CAN HL-1040 UE2222001 1 CARTON, EUR HL-1040 UE2237001 1 CARTON, CAN HL-1040DX UE2245001 1 CARTON, LEGEND HL-1040...
Page 133 Lower Tray Unit for HL-2400C Color Laser Printer PARTS REFERENCE LIST MODEL: LT-24CL Feb., 1999 54S003BE0...
Page 134 NOTE FOR USING THIS PARTS REFERENCE LIST 1. In the case of ordering parts, it needs mentioning the following items: (1) Code (2) Q'ty (3) Description Note : No orders without Parts Code can be accepted. < Example > REF.NO. CODE Q’TY 2.
Page 135 CONTENTS LOWER TRAY UNIT List... 1 Drawing ... 2...
Page 136 LOWER TRAY UNIT REF.NO. CODE Q'TY DESCRIPTION UH1948001 1 PAPER SENSOR UH1947001 1 PAPER SIZE SENSOR UH1996001 1 OHP SENSOR UH3494001 1 PAPER FEEDING CLUTCH UH3485001 1 PAPER FEEDING ROLLER UH3486001 1 SEPARATOR PAD UH3493001 1 PAPER CASSETTE MODEL LT-24CL 54S-X06 REMARK...
Page 138: Service Manual
Lower Tray Unit for HL-2400C Color Laser Printer SERVICE MANUAL MODEL: LT-24CL Feb., 1999 54S004BE0...
Page 139 No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. Specifications are subject to change without notice. Trademarks: The brother logo is a registered trademark of Brother Industries, Ltd.
Page 140 This service manual contains basic information required for after-sales service of the optional lower tray unit for color laser printer (here-in-after referred to as "the unit"). This information is vital to the service technician to maintain the high quality and performance of the printer and unit.
Page 141: Product Outline
...4 NPACKING 3.3 I NSTALLATION 3.3.1 Install the lower tray unit to the printer ...5 3.3.2 Connect the LT signal connector into the printer ...8 3.3.3 Install the covers ...9 3.3.4 Relocate the printer / Test print...9 4. MAINTENANCE..10 4.1 D...
Page 142 LASER SAFETY (FOR 110-120 V MODEL ONLY) The printer, HL-2400C is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
Page 143 REGULATIONS IEC 825 SPECIFICATION (FOR 220-240 V MODEL ONLY) The printer, HL-2400C is a Class 1 laser product as defined in IEC 825 specifications. The label shown below is attached in countries where required. This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit.
Page 144: Safety Instructions
SAFETY INSTRUCTIONS SAFETY PRINCIPLE 1) Before starting any operations, read this manual thoroughly. Especially read the safety instructions in this section carefully and ensure that you understand the contents. 2) Perform all the operations by following the procedures described in this manual. Follow all the cautions and warnings set out in the procedures and on safety labels affixed to the machine.
Page 145 SAFETY INSTRUCTIONS May cause serious injuries or fatal accidents. Voltage is now being supplied from the power supply of printer. There is a danger of electrical shock if you touch the active area inside the printer. Be sure to turn the power supply switch OFF and pull the plug out from the power outlet before starting maintenance work on the printer.
Page 146 POWER CORDS & PLUGS This printer is equipped with a 3-wire power cord fitted with a 3-pronged plug with an earth connection for the user’s safety. Use these power cords in conjunction with a properly grounded electrical outlet to avoid the possibility of an electrical shock.
Page 147: Laser Caution Label
1 2 0 V ~ 5 0 / 6 0 H z 8 . 0 A BROTHER INDUSTRIES, LTD. MADE IN JAPAN BROTHER PRINTER HL SERIES COVERED BY ONE OR MORE FOLLOWING PATENTS: USP4, 968, 159 USP5, 050, 228 USP5, 068, 805...
Page 148: Product Outline
To feed paper automatically To guide paper from the media cassette to the printer. To transport paper from the media cassette. Guide pin to correctly locate the printer onto the lower tray unit. Connection to the printer to control the lower tray unit.
Page 149: Specifications
Applicable Printer Cassette Capacity Feedable Paper Sizes Dimensions (W x D x H) Weight Specification Brother Color Laser Printer HL-2400C Normal paper: 250 sheets Transparency: 50 sheets Letter, Legal, A4, Executive, B5, Transparency, Label 500 x 484 x 116 mm (139 x 134.5 x 32.2 inch)
Page 150: Installation
Installation conditions for the lower tray unit are the same as for the printer. Any laser beam printer is likely to be influenced by the environment of the set-up location. If the printer is set- up in an inappropriate location, the printer may not perform as expected. Therefore, the following factors should be taken into consideration before deciding where to set-up the printer.
Page 151: Unpacking
INSTALLATION Unpacking Follow the unpacking steps below referring to Fig.3. 1) Remove the binding tape from the top of the package. 2) Take the side covers R/L out of the box. 3) Remove the upper packing carton. 4) Take the lower tray unit (with media cassette and set-up guides R/L already installed) out of the box.
Page 152: Installation Procedures
Installation Procedures 3.3.1 Install the printer onto the lower tray unit 1) Place the lower tray unit on a solid, flat surface where the printer is to be installed ensuring that the conditions in 2) Check that the set-up guides R/L are fixed onto the lower tray unit.
Page 153 INSTALLATION 4) Check the three alignment guide pins on the lower tray unit. 5) Two people should be used to lift up the printer and place it onto the lower tray unit as shown in Figure 7. The printer weighs approximately 32kg, so it is too heavy for one person to carry. It needs two adults to move the printer.
Page 154 8) Tighten the screws to secure the fixtures. Metal Fixture NOTE: Check that the two metal fixtures and the two screws were supplied with the lower tray unit. Fig. 8 Printer Screw Lower Tray Unit Fig. 9 - 7 -...
Page 155: 3.3.2 Connect The Lt Signal Connector Into The Printer
2) Connect the LT signal connector into the connector of the printer. NOTE: Connect the LT signal connector into the printer connector correctly until it clicks as it locks into position. 3) Install the LT connector cover onto the printer.
Page 156: 3.3.3 Install The Covers
3.3.4 Relocating the printer / Test print 1) If it is necessary to relocate the printer with the lower tray unit installed, hold it under the lower tray unit, it should only be moved by two adults and should be kept level at all times.
Page 157: Maintenance
Periodic Maintenance You need not to replace any parts periodically. However, it is recommended for high performance of paper feeding that the following parts are replaced in accordance with the periodic replacement cycle of printer parts. Description Paper Feeding Roller Separation Pad Part No.
Page 159: Paper Sensor / Ohp Sensor
DISASSEMBLY Paper Sensor (PEL) / OHP Sensor (OHPL) 1) Remove the BT4x8 screw (1 pc.) to remove the back cover (LTU). 2) Remove the screws (2 pcs.) to remove the paper guide (LTU). 3) Remove the ST4x6 screws (2 pcs.) to remove the paper guide (L). 4) Remove the ST4x6 screws (2 pcs.) to remove the paper guide (UL) assembly.
Page 160: Paper Feeding Roller / Separation Pad
DISASSEMBLY Paper Feeding Roller / Separation Pad 1) Remove the BT4x8 screw (1 pc.) to remove the back cover (LTU). 2) Remove the screws (2 pcs.) to remove the paper guide (LTU). 3) Remove the ST3x6 screws (2 pcs.) to remove the paper guide (L). 4) Remove the ST3x6 screws (2 pcs.) to remove the paper guide (UL).
Page 161: Clearing Paper Jams
3) Open the rear cover to check no paper remains. 4) Close the rear cover. Inner Jam / Outer Jam Both inner jam and outer jam actually occur inside the printer. Refer to Section 3.2 & 3.3 in Chapter VIII of the HL-2400C service manual. - 14 -...
Page 162 5-25 5-20 5-10 (Legend model only) 5-33 5-33 5-27 5-28 5-35 T/I NO. PR98096 / PR98100 / PR98176 / PR98235 GENERAL DRAWING 5-26 5-29 5-26 5-31 5-32 5-11 5-17 5-13 5-18 5-19 5-34 5-34 5-16 5-16 (100V only) 5-14 5-15 5-15 5-16 5-35...
Page 163 11. ACCESSORIES REF.NO. CODE Q'TY UK4090001 1 PR DRIVER DISK ASSY1, 820 (WINDOWS) UK4193001 1 PR DRIVER DISK ASSY1, 1020 (WINDOWS) UK3875001 1 PR DRIVER DISK ASSY1, 1040 (WINDOWS) UK4183001 PR DRIVER DISK ASSY 1, 1040LEG(WINDOWS) UK3895001 1 PR DRIVER DISK ASSY1, 1050 (WINDOWS) UK4179001 PR DRIVER DISK ASSY 1, 1050HEB(WINDOWS) UK4233001...
Page 164 UL8611001 1 MODEL PLATE, HL-1050 UL8645001 1 MODEL PLATE, HL-1050DX UL8820001 1 MODEL PLATE, HL-1050 (LEGEND) UL8640001 1 MYLAR LABEL, HL-1020 CAN UL8650001 1 MYLAR LABEL, HL-820 EUR UL8522001 1 MYLAR LABEL, HL-1040 US UL8547001 1 MYLAR LABEL, HL-1040 CAN...
Page 165 7. COVERS REF.NO. CODE Q'TY UL7983001 1 MAIN COVER ASSY 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 002400616 3 SCREW PAN M4X6 087320616 2 TAPTITE, CUP S M3X6 0A5350605 1 SCREW PAN(WASHER), M3.5X6 UL8659001 1 EL PCB UNIT...
Page 166 5. FIXING UNITS REF.NO. CODE Q'TY DESCRIPTION UH3164001 1 FIXING UNIT Y, 120V (SP) UH3165001 1 FIXING UNIT Y, 230V (SP) UH3306001 1 HALOGEN LAMP Y, 120V (SP) UH3307001 1 HALOGEN LAMP Y, 230V (SP) 087411616 2 TAPTITE, CUP B M4X16 UL6667001 1 THERMISTOR ASSY UH3188001...
Page 167 5. FIXING UNITS REF.NO. CODE Q'TY UH3164001 1 FIXING UNIT Y, 120V (SP) UH3165001 1 FIXING UNIT Y, 230V (SP) UH3306001 1 HALOGEN LAMP Y, 120V (SP) UH3307001 1 HALOGEN LAMP Y, 230V (SP) 087411616 2 TAPTITE, CUP B M4X16 UL6667001 1 THERMISTOR ASSY UH3188001...
Page 168 3. MP SHEET FEEDER REF.NO. CODE Q'TY UL8749001 1 MP SHEET FEEDER ASSY (SP) UL8832001 MP SHEET FEEDER ASSY (LEGEND) (SP) MODEL HL-820/1020/1040/1050 84U-821/831/832/861/862-040 T/I NO. PR98176 4. FIXING UNIT REF.NO. CODE Q'TY 1-11 UL8750001 1 FIXING UNIT, 120V (SP) 1-11 UL8751001 1 FIXING UNIT, 230V (SP)
Page 169 6. FIXING UNIT REF.NO. CODE Q'TY 1-11 UL8750001 1 FIXING UNIT, 120V (SP) 1-11 UL8751001 1 FIXING UNIT, 230V (SP) 1-11 UL8833001 1 FIXING UNIT, LEG 230V (SP) UH3306001 1 HALOGEN LAMP Y, 120V (SP) UH3307001 1 HALOGEN LAMP Y, 230V (SP) 087411616 2 TAPTITE, CUP B M4X16 085311216...
Page 170 12. PACKING MATERIALS REF.NO. CODE Q'TY UE2233001 1 CARTON, EUR HL-820 UE2236001 1 CARTON, CAN HL-1020 UE2239001 1 CARTON, USA HL-1040 UE2240001 1 CARTON, CAN HL-1040 UE2222001 1 CARTON, EUR HL-1040 UE2237001 1 CARTON, CAN HL-1040DX UE2245001 1 CARTON, LEGEND HL-1040...
Page 171 UL8611001 1 MODEL PLATE, HL-1050 UL8645001 1 MODEL PLATE, HL-1050DX UL8820001 1 MODEL PLATE, HL-1050 (LEGEND) UL8640001 1 MYLAR LABEL, HL-1020 CAN UL8650001 1 MYLAR LABEL, HL-820 EUR UL8522001 1 MYLAR LABEL, HL-1040 US UL8547001 1 MYLAR LABEL, HL-1040 CAN...
Page 172 7. COVERS REF.NO. CODE Q'TY UL7983001 1 MAIN COVER ASSY 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 085411215 1 TAPTITE, BIND B M4X12 002400616 3 SCREW PAN M4X6 087320616 2 TAPTITE, CUP S M3X6 0A5350605 1 SCREW PAN(WASHER), M3.5X6 UL8659001 1 EL PCB UNIT...
Page 173 Laser Printer HL-800/1000 Series Quick Setup Guide Read this guidebook first to set up your printer and prepare your computer for the printer. Save all packing materials and outer carton. They are useful when shipping the printer. Keep this manual in a convenient place for quick and easy reference at all times. Refer to the On-Line manual by installing the CD-ROM into Windows.
Page 174: To Use The Printer Safely
Fax-Back System (For USA and Canada only) Brother Customer Service has installed an easy to use Fax-Back System so you can get instant answers to common technical questions and product information for all Brother products. This is available 24 hours a day, 7 days a week.
Page 175 Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product’s descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
Page 176: Action 1: Check The Supplied Items
Action 1: Check the Supplied Items After taking the printer out of the carton and removing the packing materials, make sure that the following items are not damaged and none are missing: • Printer • Drum unit assembly (with Toner cartridge included) 3.5”...
Page 177: Action 2: Place The Printer
Do not place the printer where the ventilation hole of the printer is blocked. Do not place the printer where it is exposed to direct sunlight. Use a blind or a heavy curtain to protect the printer from direct sunlight when the printer is unavoidably set up near a window.
Page 178: Action 3: Install The Toner Cartridge/Drum Unit
This sheet will be ejected while the printer is warming-up after installing a new drum unit. (See Action 5 Illustration 4) Open the top cover of the printer by holding both sides of it. Holding the drum by its handles, install it into the printer.
Page 179: Action 4: Load Paper Into Your Printer
Action 4: Load Paper into Your Printer Before loading paper, make sure that the paper meets the specification line User’s Guide Chapter 2. Using unsuitable paper might reduce the print quality. Install the paper support onto the multi- purpose sheet feeder.
Page 180 The printer can handle paper within the following specifications: Paper Type Cut sheets A4, Letter, Legal, B5(JIS/ISO), A5, A6, 3”x 5”, Executive, Custom size (70-216 x 127-356 mm) Envelopes DL, C5, COM-10, Monarch, 9” x 12” Organizer Day-Timer® J, K, L, 70-216 x 127-356 mm...
Page 181: Action 5-1: Connect Your Printer To Your Computers Parallel Interface
Action 5-1: Connect Your Printer to Your Computers parallel interface You must connect the printer to your computer with a suitable interface cable. In most cases, a bi-directional IEEE 1284 compliant parallel cable is used for this connection. NOTE The HL-1040/1050 printer can also operate with an RS-232C/RS-422A serial interface by installing the optional serial interface board.
Page 182: Action 5-2: Connect Your Printer To Your Computers Using The Usb
USB interface. Only one Brother printer can be used in the same chain of the USB connection. If more than one Brother printer exists in the same chain of the USB connection, only one printer can be used.
Page 183 From Floppy disk: Set the printer port to USB After installing the USB driver and printer driver, the printer port has to be set to ‘USB port’. 1. Click the Start button and select Printers in Settings. 2. Select the HL-1050 icon in printers so that the HL-1050 icon is highlighted.
Page 184 Troubleshooting If the printer does not print from the USB port, try reinstalling the USB driver as follows; 1. Double-click the file ‘DeinsUSB.exe’ in the USB directory of the CD-ROM. 2. Turn the printer off and on again. 3. “Add New Hardware Wizard” is launched again, follow the instructions in the Wizard.
Page 185: Action 6: Plug In And Turn On Your Printer
Action 6: Plug in and Turn on Your Printer Starter Sheet Plug the power cord into the AC power outlet and the printer power inlet. NOTE The shape of the power cord varies according to the country of destination. Turn on the power switch that is located on the left side of your printer.
Page 186 The following test page operation will be invalid after the printer has received any data from your computer. NOTE If you have already sent data from your computer to the printer, you can print a self test using the following steps. 1. Make sure the top cover is closed.
Page 187: Action 7-1: Installation From Cd-Rom
CD-ROM. The instruction video shows how to replace the consumables etc. If your PC does not have a CD-ROM drive, you can install the printer driver or RPC from the supplied floppy disks. For the other software that is supplied on the CD-ROM, it is possible to make disk sets from the CD-ROM if you can get access temporarily to a PC with CD-ROM and Floppy disk drives.
Page 188: Action 7-2: Prepare Windows 95/98 For The Printer From Floppy Disks
Action 7-2: Prepare Windows 95/98 for the Printer from floppy disks You need to configure Windows 95/98 for the printer by installing the printer driver and ™ TrueType -compatible fonts from the supplied disk into Windows 95/98. 1. Insert the supplied floppy disk labeled “disk1” into your floppy disk drive.
Page 189: Action 7-3: Prepare Windows 3.1 For The Printer
TrueType -compatible fonts from the supplied disk into Windows 3.1. Because the supplied printer driver and fonts are compressed on the disk, be sure to use the supplied installer program to install them. These instructions assume you will install the driver and fonts from the disk drive A.
Page 190: Action 7-4: Prepare Dos For The Printer (Only Hl-1040/1050)
(without using the Windows system) Before working with application software that runs in DOS, if you do not already have a suitable driver installed, you will need to install a printer driver that matches one of the following supported emulations:...
Page 191 What Does Remote Printer Console Do? The Remote Printer Console (RPC) is a utility program which runs in the DOS environment and comprises the following two programs: Remote Printer Console Main Program This program allows you to change various printer settings such as emulation, print quality, fonts, page setup and so on from your computer screen.
Page 192: Using The Remote Printer Console Main Program
The Main Screen will appear on your computer screen as shown on the right. The RPC gets the current settings information from your printer when it starts if bi-directional communication is enabled between your computer and printer. Otherwise, RPC shows its default settings.
Page 193 Using the Printer Status Monitor Program Type C:\RPCX>STMX and press the Enter key to make the Printer Status Monitor Program stay resident in your computer memory. If there are any changes to the printer status, it displays a message on your computer screen.
Page 194: Action 7-5: Prepare Macintosh For The Printer (Only Hl-1040/1050)
1. Start your Macintosh computer. 2. Insert the supplied disk for the Macintosh computer into the disk drive. If your computer does not support high density 1.4 MB diskettes, please contact your dealer or Brother Printer Support. 3. Double-click the disk icons to open your hard disk and the inserted disk.
Page 195: Lamps And Switch
LAMPS AND SWITCH This section refers to the following lamps and switch on the printer control panel. Note When the power switch is off or the printer is in sleep mode, all lamps including the Ready lamp are off. Ready (Paper) Lamp The Ready lamp indicates the current status of the printer.
Page 196 Wake-up If the printer is in sleep mode, pressing the switch wakes it up into the ready state. Form Feed If the Data lamp is on, press the switch. The printer prints any data remaining in the printer memory: this operation is called “Form Feed.”...
Page 197 Sleep mode acts as though the printer was turned off. The default time-out is 5 minutes. While the printer is in sleep mode, all the lamps are off and it is as if it was turned off, but the printer can still receive data from the computer. Receiving a print file or document automatically wakes up the printer to start printing.
Page 198: Replacing The Toner Cartridge
Do not discard used toner cartridges together with domestic rubbish. It is recommended that you clean the printer when you replace the toner cartridge. Caution You may print approximately 100 pages after the first toner low indication. Both Alarm and Data (Toner) lamps will blink continuously to indicate that the toner is empty.
Page 199 If toner cartridges are left unpacked for a long period of time, the toner life is shortened. You can only use a Brother genuine toner cartridge (TN-300 series) which is specially formulated to ensure top print quality. Using another brand of toner cartridge could void your printer’s warranty.
Page 200 Turn the drum unit upside down gently. Clean the primary corona wire inside the drum unit by gently sliding the blue tab to the right and left several times. Re-install the drum unit into the printer and close the top cover. -26 -...
Page 201: Replacing The Drum Unit
REPLACING THE DRUM UNIT The printer uses a drum unit to create the print images on paper. If the Drum lamp is on, it indicates the drum unit is nearly at the end of its life. We recommend you prepare a new drum unit to replace the current one.
Page 202 Unpack the drum unit and gently shake it five or six times horizontally. Caution Only unpack a drum unit immediately before installing it into the printer. If an unpacked drum unit is subjected to excessive direct sunlight or room light, the unit may be damaged.
Page 203 Install the toner cartridge into the new drum unit. Install the new drum unit into the printer. Close the top cover. The printer automatically ejects the starter sheet. Ejecting this sheet resets the drum life alarm. -29 -...
Page 204: Alarm Indications At A Glance
Find the error and take the proper action to correct it. The printer automatically recovers from most errors, but you may need to reset the printer with the panel switch as described below. Blinking Lamp...
Page 205 For errors shown below, the printer indicates an operator call by blinking the Alarm lamp. If you use the printer with the supplied Windows driver, the status monitor will appear to indicate the error on your computer screen. The HL-1040/1050 printer also prints some error messages on paper.
Page 206 HL-1040/1050 Only) NOTE If the printer does not operate as you expect it to, it is recommended that you turn off the power switch, wait a few seconds and then turn it on again. If you still have problems, consult your dealer or our authorized service representative.
Page 207: Additional Memory (Hl-1050 Only)
The printer has only one slot for a SIMM upgrade. If you want to increase your printer memory again after you have already installed a SIMM module into the slot, you will need to remove the previously installed SIMM first.
Page 208 4. Install the main controller board into the printer by sliding it into the guide rails. 5. Secure the main controller board with the four screws.
Page 209: Printer Specifications
600 dots/inch (under Brother Printing Solution for Windows) 600 dots/inch (under Brother Printing Solution for Windows / under Brother Software PCL5e for DOS box in Windows ) 300 dots/inch (under DOS, Apple Macintosh and other operating system)
Page 210 HL-820/1020:Brother Printing Solution for Windows HL-1040: HL-1050: Printer Driver Windows 3.1/3.11, Windows 95/98 and Windows NT 4.0 driver, supporting Brother Native Compression mode and bi-directional capability Optional Macintosh driver available for System 6.0.7 or higher (For HL- 1040/1050 Only) Interface...
Page 211: Regulations
FDA regulations and must be attached to laser products marketed in the United States. MANUFACTURED: Brother Corporation (Asia) Ltd. Brother Buji Nan Ling Factory Gold Garden Ind., Nan Ling Village, Buji, Rong Gang, Shenzhen, CHINA This product complies with FDA radiation performance standards, 21...
Page 212 Neutral Brown: Live The colours of the wiring in the power lead of this printer may not correspond with the markings which identify the terminals in your plug. If you need to fit a different plug, proceed as follows. Remove a length of the cord outer sheath, taking care not to damage the coloured insulation of the wires inside.
Page 213 Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier.
Page 215 Please read this manual thoroughly before using the printer. HL-800/1000 Series User’s Guide Keep this manual in a convenient place for quick and easy reference at all times.
Page 216 ABOUT THE GUIDEBOOKS ... 1–1 Finding Out How to Use the Printer ... 1–1 ABOUT YOUR PRINTER... 1–2 Printer Overview... 1–2 System Requirements in Brother Printing Solution for Windows ... 1–3 Features... 1–3 OPERATING AND STORAGE ENVIRONMENT... 1–7 Power Supply... 1– 7 Environment ...
Page 217 Setting Up the Printer Hardware... 6–8 Setting Up the Printer for Windows ... 6–8 Setting Up the Printer for DOS... 6–10 Setting Up the Printer for Apple Macintosh Computers ... 6–11 Paper Handling ... 6–11 Printing ... 6–12 Print Quality ... 6–14 CHAPTER 7 APPENDIX...
Page 218 Warning There are high voltage electrodes inside the printer. Before cleaning the printer, make sure to turn off the power switch and unplug the power cord from the power outlet. Turning off the Switch and Unplugging the Printer High Temperature...
Page 219: Shipment Of The Printer
Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier.
Page 220 Brother products. This is available 24 hours a day, 7 days a week. You can use the system to send the information to any fax machine, not just the one you are calling from.
Page 221: Chapter 1 Introduction
You have two guidebooks for this printer. Read each guidebook in the following order: 1. Read the Quick Setup Guide to set up your printer and to ensure proper connection with your computer. It also contains information for installing the printer driver, fonts and Remote Printer Console Program.
Page 222: About Your Printer
ABOUT YOUR PRINTER Paper Support Printer Overview Multi-Purpose Sheet Feeder Top Cover Extension Support Wire Output Tray RS-422A/RS-232C Serial Interface Port (HL-1040/1050 only) Parallel Interface Port USB Port (HL-1050 Only) AC Inlet Note RS-422A/RS-232C Serial Interface 232C Slide Switch and DIP Switches for Serial setting is optionally available for the HL-1040/1050 series printers only.
Page 223: System Requirements In Brother Printing Solution For Windows
IBM PC or compatible with 80486 SX or higher microprocessor Parallel interface (or printer port) 4 MB or more of memory (8 MB recommended) 10 MB of space available on your hard disk for the printer driver and all fonts Microsoft Windows 95/98, 3.1/3.11 or Windows NT 4.0...
Page 224 When you operate your computer in the DOS (Disk Operating System) environment, this program allows you to easily change the default settings of the printer such as fonts, page setup, emulations and so on.
Page 225 An optional Apple Macintosh serial interface is available, which allows your printer to be connected to Apple Macintosh computers. With this option, you can use your printer with both an IBM PC, or compatible, and an Apple Macintosh at the same time. This optional interface board can be used as an RS-422A interface for Macintosh or an RS-232C serial interface for an IBM PC or compatible.
Page 226 Windows printer driver supplied with your printer. Sleep Mode (Power Save Mode) When the printer is not used for a certain amount of time, sleep mode automatically reduces power consumption. The printer consumes less than 13 W when in sleep mode.
Page 227: Operating And Storage Environment
Do not place the printer where the ventilation hole of the printer is blocked. Do not place the printer where it is exposed to direct sunlight. Use a blind or a heavy curtain to protect the printer from direct sunlight when the printer is unavoidably set up near a window.
Page 228 Do not subject the printer to strong physical shocks or vibrations. Do not expose the printer to open flames or salty or corrosive gasses. Do not place objects on top of the printer. Do not place the printer near an air conditioner.
Page 229: Chapter 2 Paper Handling
CHAPTER 2 PAPER HANDLING PAPER SPECIFICATIONS The printer can handle paper that has the following specifications. Paper Type Cut sheet A4, Letter, Legal, B5(JIS/ISO), A5, A6, Executive, Custom size (70-216 x 127-356 mm, 2.75-8.5 x 5-14 inches) Envelopes DL, C5, COM-10, Monarch, 9” x 12”...
Page 230 You can use recycled paper in this printer. Make sure to select the appropriate media type in the printer driver for optimum printing. The print quality might be degraded or the life of drum unit might be shortened with the following usage.
Page 231 Fig. 2-1 Fan the Paper and Straighten the Paper The printer can handle 9” width paper. However, you may get stains on the paper outside 8.5” width or on the back of the paper. If different types of paper are loaded at the same time in the feeder, it...
Page 232 Envelopes with self-adhesive closures Envelopes of baggy construction Envelopes not sharply creased Embossed envelopes Envelopes already printed by a laser printer Envelopes pre-printed on the inside Envelopes that cannot be arranged uniformly when placed in a pile Printable Area Fig. 2-2 Envelopes The figure below shows the physically printable area.
Page 233: Multi-Purpose Sheet Feeder
MULTI-PURPOSE SHEET FEEDER The printer has a multi-purpose sheet feeder that can feed plain paper, envelopes, transparencies and organizer paper. To use the multi-purpose sheet feeder, follow these steps: 1. Make sure that you have selected the proper paper source, paper size, media type and orientation.
Page 234: Loading Paper Into The Feeder
USER’S GUIDE Loading Paper into the Feeder To load paper into the feeder, follow these steps. 1. Open the multi-purpose sheet feeder by gently pulling the lid forward towards you. ( 2. Load paper into the multi-purpose sheet feeder with the printing surface face down.
Page 235 You have to load paper in the feeder and push the panel switch to cancel the alarm and continue printing. If paper jams in the printer, the Alarm and Paper lamps also blink. If the error is a paper jam, clear it referring...
Page 236: Two Side Printing (Manual Duplexing)
For more information about settings, see the help text in the printer driver. The printer prints all the even numbered pages on one side of the paper first, and then prints all the odd pages on the reverse side of the paper.
Page 237: Manual Feed Slot
Caution If bi-directional communication is not operational between the printer and the computer, such as when the printer is shared on a network, the dialog box will not appear to load the next page. Manual paper feeding is not recommended when your printer is attached to a network.
Page 238 USER’S GUIDE Note Insert paper firmly into the manual feed slot. Be sure to load sheet by sheet when using the manual feed slot. 2-10...
Page 239: Output Tray And Paper Support Wire
OUTPUT TRAY AND PAPER SUPPORT WIRE The printer ejects paper with printed surfaces face down into the output tray at the front of the printer. When the output tray is closed, the ejected paper comes out sheet by sheet through the slit at the front. When you open the tray, sheets can be stacked on the tray.
Page 240: Chapter 3 Control Panel
Fig. 3-1 Lamps and Switch on Control Panel Note When the power switch is off or the printer is in sleep mode, all lamps including the Ready lamp are off. Ready (Paper) Lamp The Ready lamp indicates the current status of the printer.
Page 241: Data (Toner) Lamp
Lamp Alarm Lamp The Alarm lamp blinks to indicate a printer error status such as “COVER OPEN” and “MEMORY FULL.” If any other error occurs, the printer indicates the error by blinking the Alarm lamp with another lamp or by printing an error report.
Page 242: Switch
The default time-out is 5 minutes. While the printer is in sleep mode, all the lamps are off and it is as if it was turned off, but the printer can still receive data from the computer. Receiving a print file or document automatically wakes up the printer to start printing.
Page 243: Test Print Mode
2. Hold down the switch and turn on the power switch. Keep the switch depressed until the Drum lamp comes on. The Drum lamp lights to indicate that the printer is in the test print mode. 3. Press the switch again to execute the test print or hold down the switch to select another option and release the switch to execute the selected option.
Page 244: Chapter 4 Options
SERIAL INTERFACE BOARD RS-100M Only) To connect the printer to a DOS computer with a serial interface or to an Apple Macintosh computer, you need to install the optional serial interface board. When you have installed the serial interface board, you...
Page 245: Setting The Serial Interface Parameters
Fig. 4-1 Selecting the RS-422A (Apple) or RS-232C (IBM) Serial Interface Setting the Serial Interface Parameters Note This section is only for printer models which have had the serial interface installed. Caution Be sure to set the parameters to match your computer as follows: Never change the RS-422A parameters for Apple Macintosh computers.
Page 246 If necessary, set the serial interface parameters as follow: 1. Make sure that the printer is in the off-line state. 2. Set the serial interface parameters by moving up (on) or down (off) the selectors of the dual in-line package (DIP) switch.
Page 247: Connecting The Serial Interface Cable
Note The factory settings are indicated in bold. If the robust Xon setting is turned on with selector 8, the printer sends Xon signals at one second intervals to the connected computer until it receives data. It is effective only if selector 7 is set to the On position for the Xon/Xoff plus DTR setting.
Page 248 You can connect a parallel and a serial interface cable at the same time. The auto interface selection function allows you to share the printer with two computers. To do this, connect the parallel interface cable and then connect the serial interface cable as follows: 1.
Page 249: Additional Memory (Hl-1050 Only)
The HL-820/1020/1040 printers have 2 Mbyte of standard memory and additional memory cannot be fitted. The HL-1050 printer has 4 Mbyte of standard memory and a slot for optional additional memory. The memory can be expanded up to 36 Mbytes total by installing a commercially available single in-line memory module (SIMM).
Page 250 Note The printer has only one slot for a SIMM upgrade. If you want to increase your printer memory again after you have already installed a SIMM module into the slot, you will need to remove the previously installed SIMM first.
Page 251 USER’S GUIDE 2. Unscrew the screws securing the rear plate of the main controller board to the printer and pull out the main controller board. Fig. 4-4 Removing the Main Controller Board 3. Unpack the SIMM and hold it by its edge.
Page 252 5. Install the main controller board into the printer by sliding it into the guide rails. 6. Secure the main controller board with the four screws. 7. Reconnect the interface cable (printer cable) from your computer. Plug the power cord into the AC outlet and turn on the power switch.
Page 253: Chapter 5 Maintenance
Do not discard used toner cartridges together with domestic rubbish. It is recommended that you clean the printer when you replace the toner cartridge. Fig. 5-1 Toner Low and Empty Indication...
Page 254 USER’S GUIDE Caution Keep the drum unit level after removing the toner cartridge, to avoid possible toner spill or scatter. Follow these steps to replace the toner cartridge: 1. Open the top cover towards you. Remove the drum unit by holding each side of the drum and gently lifting the drum forwards towards you.
Page 255 CHAPTER 5 MAINTENANCE Warning After you have just used the printer, some internal parts of the printer are extremely hot. When you open the top cover of the printer, never touch the shaded parts shown in the following illustration. High Temperature Fig.
Page 256 If toner cartridges are left unpacked for a long period of time, the toner life is shortened. You can only use a Brother genuine toner cartridge (TN-300 series) which is specially formulated to ensure top print quality. Using another brand of toner cartridge could void your printer’s warranty.
Page 257 5. Install the new toner cartridge into the right hand side of the drum unit. Make sure that the toner cartridge guide bar is exactly aligned with the guide slot in the drum unit and pushed fully home into the drum unit to ensure that the toner cartridge and the drum unit fit together correctly.
Page 258 Home Position ( ) Fig. 5-9 Cleaning the Primary Corona Wire 9. Re-install the drum unit into the printer and close the top cover. Fig. 5-10 Close the top cover...
Page 259: Replacing The Drum Unit
For best performance, use only genuine Brother toner, and the product should only be used in a clean, dust-free environment with adequate ventilation.
Page 260 1. Open the top cover towards you. Remove the old drum unit. Warning After you have just used the printer, some internal parts of the printer are extremely hot. When you open the top cover of the printer, never touch the shaded parts shown in the following illustration.
Page 261 Fig. 5-16 Do Not Remove the Starter Sheet Only unpack a drum unit immediately before installing it into the printer. If an unpacked drum unit is subjected to excessive direct sunlight or room light, the unit may be damaged. Handle the toner cartridge and the drum unit carefully as it contains toner.
Page 262 5. Install the new drum unit into the printer. 6. Close the top cover. 7. The printer automatically ejects the starter sheet. Ejecting this sheet resets the drum life alarm. Starter Sheet 5-10 see “REPLACING THE TONER CARTRIDGE” in this Fig.
Page 263: Cleaning The Printer
Use water or neutral detergents for cleaning. Cleaning with volatile liquids such as thinners or benzene will damage the surface of the printer. 4. Wipe dirt and dust away from the printer exterior and feeder with a cloth. 5. Load paper into the multi-purpose sheet feeder, and plug in the power cord.
Page 264: Cleaning The Printer Interior And Drum Unit
1. Turn off the power switch and unplug the power cord. Warning There are high voltage electrodes inside the printer. Before cleaning the printer, make sure to turn off the power switch and unplug the power cord from the outlet. Fig. 5-20 Turning off the Switch and Unplugging 2.
Page 265 USER’S GUIDE 4. Gently wipe the scanner window with a soft dry cloth. Caution Do not touch the scanner window with your fingers. Do not wipe the scanner window with cleaning alcohol (isopropyl). 5. Turn the drum unit upside down carefully. Caution Handle the drum unit carefully as it contains toner.
Page 266 Caution Be sure to position the tab at the home position, or printed pages may have vertical stripes. 8. Install the drum unit into the printer. See the section “REPLACING THE DRUM UNIT” in Chapter 9. Close the top cover.
Page 267: Re-Packing The Printer
1. Turn off the power switch and unplug the printer from the AC outlet. Remove the AC cord and the extention wire of the paper tray from the printer.
Page 268 Fig. 5-25 Placing the Drum Unit in the Plastic Bag 5. Close the top cover, the extension wire, and the output tray. 6. Wrap the printer in the plastic bag and place it in the original carton box with the original Styrofoam packing material.
Page 269: Chapter 6 Troubleshooting
If a recoverable error occurs, the printer indicates an ‘operator call’ by blinking the Alarm lamp and any of the following lamps. Find the error and take the proper action to correct it. The printer automatically recovers from most errors, but you may need to reset the printer with the panel switch as described below.
Page 270 USER’S GUIDE For errors shown below, the printer indicates an operator call by blinking the Alarm lamp. If you use the printer with the supplied Windows driver, the status monitor will appear to indicate the error on your computer screen. The HL-1040/1050 printer also prints some error messages on paper.
Page 271 Consult your dealer. Note If the printer does not operate as you expect it to, it is recommended that you turn off the power switch, wait a few seconds and then turn it on again. If you still have problems, consult your dealer or our authorized service representative.
Page 272: Service Calls
USER’S GUIDE Service Calls If an unrecoverable error occurs, the printer indicates the need for a service call by lighting all the lamps and then the following combination of lamps alternately: Service Call Fuser malfunction Drum Alarm Ready Data Service Call...
Page 273: Paper Jams
After locating the position, clear the jammed paper referring to the following descriptions. If the jammed paper is removed completely and the top cover is closed, the printer may resume printing automatically. If the printer does not resume printing, press the control panel switch.
Page 274 Also, open the top cover and check that a torn piece of paper does not remain inside the printer referring to the next section. If the paper cannot be pulled up, see the next section the Drum Unit.”...
Page 275 If a paper jam has occurred near the drum unit, open the top cover and remove the drum unit. Then, pull the jammed paper upwards and out of the printer. Install the drum unit and close the top cover. Fig. 6-5 Paper Jam near the Drum Unit...
Page 276: Q & A
USER’S GUIDE Q & A This section contains questions and answers for using your printer. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem. Setting Up the Printer Hardware Question The printer does not work.
Page 277 Recommendation Reduce the print resolution or reduce the complexity of your document and try again. (For HL-1050) Expand the printer memory by adding a commercially available SIMM. (For HL-1050) Change the following settings in the supplied Windows driver and try again. The best combination of the following settings may vary depending on your document.
Page 278: Setting Up The Printer For Dos
This was a common problem with database software and spreadsheet software when not correctly set up. The data has been sent to the printer but the printer did not receive the Page Eject command. Press the panel switch to eject the page. Then check with your software supplier on how to add a Page Eject (or Form Feed) command to the end of your print job.
Page 279: Setting Up The Printer For Apple Macintosh Computers
Setting Up the Printer for Apple Macintosh Computers When the Optional RS-100M Serial Interface Is Installed into Your Printer (For HL-1040/1050 Only) Question I cannot print from my application software. Paper Handling Question The printer does not load paper. The printer does not load paper from the manual feed slot.
Page 280: Printing
(For HL-1040/1050 Only) 6-12 Recommendation Turn the printer off and on again to reset the printer. Make sure your application software is correctly set up to use this printer by checking the printer settings in your application software.
Page 281 Reduce the printer resolution. Reduce the complexity of your document and try again. (For HL-1050) Expand the printer memory by adding a commercially available SIMM and set the Page Protection to ON by using the supplied Windows driver. (For HL-1050) Expand the printer memory by installing a commercially available memorySIMM.
Page 282: Print Quality
If the same problem occurs and the Drum lamp is still on after cleaning, replace the drum unit with a new one. Clean the printer interior and the primary corona wire of the toner cartridge. See “Cleaning the Printer Interior and Drum Unit” in Chapter Make sure that the tab of the corona wire is at the home position.
Page 283 The problem may disappear by itself. Try printing multiple pages to clear this problem especially if the printer has not been used for a long time. If the surface of the drum has been scratched, replace the drum unit with a new one.
Page 284 Certain environmental conditions such as humidity, high temperatures, etc. may cause this situation to occur. Make sure that the printer is placed on a flat, horizontal surface. Remove the drum unit with the toner cartridge installed. Try shaking them from side to side.
Page 285: Chapter 7 Appendix
780 nm 5 mW max (under Brother Printing Solution for Windows) 600 dots/inch (under Brother Printing Solution for Windows / under Brother Software PCL5e for DOS box in Windows ) 300 dots/inch (under DOS, Apple Macintosh and other operating system)
Page 286: Functions
Automatic emulation selection among HP LaserJet 6P (PCL level 6), EPSON FX-850, or IBM Proprinter XL Windows 3.1/3.11, Windows 95/98 and Windows driver, supporting Brother Native Compression mode and bi- directional capability Optional Macintosh driver available for System 6.0.7 or higher (For HL-1040/1050 Only)
Page 287: Electrical And Mechanical
Memory HL-820/1020/1040 : 2 MB HL-1050: Diagnostics Self-diagnostic program Electrical and Mechanical Power Source U.S.A. and Canada: Europe and Australia: Power Consumption Printing: Stand-by: Sleep: Noise Printing: Sleep: Temperature Operating: Storage: Humidity Operating: Storage: Dimensions (W x H x D) 390 x 245 x 365 mm (14.4 x 9.8 x 13.9 inches) (when the output tray is closed.) Weight...
Page 288: Parallel Interface Specifications
Note To ensure best quality performance use an IEEE 1284 compliant parallel cable between the printer and your computer. Only IEEE 1284 cables support all of the advanced printing capabilities, like bi-directional communication. These cables will be clearly marked with “IEEE-1284”.
Page 289 Note To use bi-directional communication, an interface cable which has the pin connections above must be used. Shield Fig. A-1 Parallel Interface Cable CHAPTER 7 APPENDIX Shield...
Page 290: Universal Serial Bus (Usb) Interface (Hl-1050 Only
USER’S GUIDE UNIVERSAL SERIAL BUS (USB) INTERFACE (HL-1050 only) Interface Connector Pin Assignment Pin No. Signal Vcc (+5V) - Data + Data Ground Serial Data - Serial Data +...
Page 291: Resident Fonts
(Portrait and Landscape are available for the above.) HL-1050 : Bitmapped Fonts This printer has the following bitmapped fonts. They can be used in the HP LaserJet 6P, EPSON FX-850, and IBM Proprinter XL modes. They have the following characteristics.
Page 292 USER’S GUIDE Intellifont Compatible Fonts Alaska (Extrabold) Antique Oakland (Oblique, Bold) Brougham (Oblique, Bold, BoldOblique) Cleveland Condensed Connecticut Guatemala Antique (Italic, Bold, BoldItalic) Letter Gothic (Oblique, Bold) Maryland Oklahoma (Oblique, Bold, BoldOblique) PC Tennessee Roman (Italic, Bold, BoldItalic) PC Brussels Light (Italic, Demi, DemiItalic) Utah (Oblique, Bold, BoldOblique) Utah Condensed (Oblique, Bold, BoldOblique) Microsoft Windows 3.1 TrueType Compatible Fonts...
Page 293: Symbol Sets/Character Sets
SYMBOL SETS/CHARACTER SETS OCR Symbol Sets (HL-1050 Only) When the OCR-A or OCR-B font is selected, the corresponding symbol set is always used. OCR-A HP LaserJet IIP Mode ( HL-1040 ) ISO14 JIS ASCII ISO57 Chinese ISO11 Swedish HP Spanish ISO17 Spanish ISO10 Swedish ISO16 Portuguese...
Page 294 PC-8 D/N PC-850 Note If you want to know what characters are in each symbol/character set, print the CHARSETS.PRN file from the “Print form” option in the Direct Access Menu of the Remote Printer Console Program. A-10 PC-8 Turkish Japanese German...
Page 295 CHAPTER 7 APPENDIX HP LaserJet IIP / HP LaserJet 6P The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see the character set of Roman 8.
Page 296 USER’S GUIDE HP LaserJet IIP/6P, EPSON FX-850, IBM Propritner XL EPSON FX-850 A-12...
Page 297 CHAPTER 7 APPENDIX The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the US ASCII character set. For other characters, see the character set of US ASCII.
Page 298: Compilation And Publication Notice
USER’S GUIDE Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are trademarks, registered in the United States and other countries, and TrueType is a trademark of Apple Computer, Inc. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation.
Page 299 A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital device. Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment.
Page 300 1.8 metres in length. Laser Safety (For 110–120 V Model Only) This printer is certified as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968.
Page 301 Declaration of Conformity (For Europe) We, Brother International Europe Ltd., Brother House 1 Tame Street, Guide Bridge, Audenshaw, Manchester M34 5JE, UK. declare that this product is in conformity with the following normative documents. Safety: EN 60950, EMC: EN 55022 Class B, following the provisions of the Low Voltage Directive 73/23/EEC and the Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/263/EEC and 92/31/EEC).
Page 302 Disconnect device This printer must be installed near a power outlet, which is easily accessible. In case of emergencies, you must disconnect the power cord from the power outlet in order to shut off power completely.
Page 303 Green and yellow: Blue: Brown: The colours of the wiring in the power lead of this printer may not correspond with the markings which identify the terminals in your plug. If you need to fit a different plug, proceed as follows.
Page 304: Index
INDEX Alarm lamp ...3–2, 6–1 auto-emulation switching...1–4 baud rate ...4–3 bitmapped font... character set... control panel...1–2, 3–1 cover open...6–2 sheet...2–1 data compression technology...1–5 Data lamp ...3–2 data length...4–3 DIP switch ...1–2, 4–3 DOS...6–10 dpi...1–3 Drum lamp...3–2 drum unit ...5–7 life ... 5-7, A–2 duplex printing ...2–8...
Page 305 ... speed ... Print Config...3–4 Print Fonts I ...3–4 printable area ...2–4 printer driver ... printer status monitor... Ready lamp ...3–1 Remote Printer Console ...1–4 resident font... resolution... 1–3, A–1 RPC...1–4 RS-232C...4–2 RS-422A...4–2 scanner window...5–13...

This manual is also suitable for:

Hl-1040 Hl-1050 Hl-820

Brother HL-1020 Service Manual

Table of Contents

Table of Contents

Product Outline/Clearing Paper Jams

Table of Contents

Hl-800/1000 Series

Chapter 1 Introduction

Chapter 2 Paper Handling

Chapter 3 Control Panel

Chapter 4 Options

Chapter 5 Maintenance

Chapter 6 Troubleshooting

Chapter 7 Appendix

Quick Links

Chapters

Troubleshooting

Related Manuals for Brother HL-1020

Summary of Contents for Brother HL-1020