Brother MFC-640CW User Manual page 161

8
2
Press (No) for Black or three
colours with a problem.
The LCD shows:
1
Press (Yes).
The machine will start cleaning the
print head.
9
After cleaning is finished, press
start printing the Print Quality Check Sheet again and then
return to Step 5.
10
Stop/Exit
Press
If you still see missing ink in this Print Quality Check Sheet, repeat
the cleaning and test print procedures at least five times. If ink is still
missing after the fifth cleaning and test print, replace the ink cartridge
for the clogged colour. (Perhaps the ink cartridge was in your
machine over six months or the expiration date written on the
cartridge package has passed. Or, the ink may not have been stored
properly before use.)
After replacing the ink cartridge, check it by printing another Print
Quality Check Sheet. If the problem still exists, repeat the cleaning
and test print procedures at least five times for the new ink cartridge.
If ink is still missing, call your Brother dealer.
Caution
Do NOT touch the print head. Touching the print head may cause
permanent damage and may void the print head's warranty.
When a print head nozzle is
clogged the printed sample
looks like this.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 13 - 17
Colour Start
.
Start Cleaning?
1.Yes 2.No
. The machine will
After the print head nozzle is
cleaned, the horizontal lines
are gone.