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Brother MFC-5100C Owner's Manual

Brother mfc-5100c: owners manual
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MFC-5100C
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version C

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Summary of Contents for Brother MFC-5100C

  • Page 1 MFC-5100C ® version C...
  • Page 2 If You Need to Call Customer Service Please complete the following information for future reference: Model Number: MFC-5100C Serial Number:* Date of Purchase: Place of Purchase: * The serial number is on the back of the unit. Retain this Owner’s Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service.

  • Page 3: Brother Numbers

    MFC. Calls must be made from within that country. Brother fax-back system (USA Only) Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant answers to common technical questions and product information for all Brother products.

  • Page 4: Ordering Accessories And Supplies

    MFC. Calls must be made from within that country. For best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother.

  • Page 5: Compilation And Publication Notice

    OR OTHERWISE), WILL BE LIMITED TO $50. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product descriptions and specifications. The contents of this manual and the specifications of this product are subject to change without notice.
  • Page 6 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE This warranty gives you certain rights and you may also have other rights that may vary from state to state. This warranty is given only to the first end- use purchaser of the accompanying product (referred to in this warranty as “this...
  • Page 7 FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. This Limited Warranty is the only warranty that Brother is giving for this Product. It is the final expression and the exclusive and only statement of Brother’s obligations to you. It replaces all other agreements and under- standings that you may have with Brother or its representatives.
  • Page 8 Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty or modify this warranty. This warranty states Brother’s entire liability and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine to operate properly. Neither Brother nor anyone else involved in the development, production, or delivery of...

  • Page 9: Quick Reference Guide

    Quick Reference Guide Sending Black & White Faxes Automatic Transmission Place the original face up in the ADF, or face down on the scanner glass. Enter the fax number using Speed Dial, Search or the dial pad. Press Black Fax Start. Real Time Transmission You can send faxes in real time.
  • Page 10 SORT, and then press Menu/Set. Press Black Copy or Color Copy. viii Brother fax-back system : In USA: 1-800-521-2846 Brother Global Web Site : http://www.brother.com Frequently Asked Questions (FAQs) and Product Support http://solutions. brother.com Brother Accessories & Supplies: In USA:...

  • Page 11: Table Of Contents

    Finding Information... 1-1 Conventions Used in this Manual... 1-1 Test Sheet Procedure and Product Registration (For USA Only) .1-2 To Complete Your MFC-5100C Registration On-Line ... 1-2 MFC-5100C Control Panel Overview... 1-3 About Fax Machines ... 1-5 Custom Features ... 1-5 Do You Have Voice Mail on the Phone Line? ...
  • Page 12 Recording Outgoing Message (OGM)... 2-14 Special Line Considerations ... 2-15 Roll Over Phone Lines... 2-15 Two-Line Phone System... 2-15 Converting Telephone Wall Outlets ... 2-16 Installing MFC, External Two-Line TAD and Multi-Line Connections (PBX) ... 2-17 If You are Installing the MFC to Work with a PBX... 2-17 Custom Features on Your Phone Line...
  • Page 13 Distinctive Ring... 5-7 What Does Your Telephone Company’s “Distinctive Ring” Do? ... 5-7 What Does Brother’s “Distinctive Ring” Do? ... 5-7 Do You Have Voice Mail? ... 5-8 Before You Choose the Ring Pattern to Register ... 5-8 Very Important ... 5-9 Registering the Distinctive Ring Pattern...
  • Page 14 Setting Up Polled Transmit (Not Available for Color Fax)... 6-9 Auto Dial Numbers and Dialing Options ... 7-1 Storing Numbers for Easy Dialing ... 7-1 Storing Speed Dial Numbers ... 7-1 Changing Speed Dial Numbers ... 7-2 Setting Up Groups for Broadcasting ... 7-3 Dialing Options ...
  • Page 15 Ink Key ... 11-3 Stop/Exit Key ... 11-3 Checking the Print Quality... 11-3 Printer Driver Settings (For Windows Using the Brother MFC-5100C Printer Driver ... 12-1 Features in the Printer Driver (For Windows 2000 Professional and Windows NT Paper Tab... 12-2 Paper Size ...
  • Page 16 Device Options ... 12-11 Print Date & Time ... 12-11 Support ... 12-12 Web Update... 12-12 Brother Solutions Center... 12-12 Features in the Printer Driver (For Windows Layout Tab ... 12-13 *1 Orientation ... 12-13 *2 Pages Per Sheet... 12-14 Paper/Quality Tab...
  • Page 17 Conversion Options ... 13-10 Format ... 13-10 Show QuickSend Menu ... 13-10 QuickSend List... 13-10 Scan to Word Processor ... 13-11 Scanner Settings ... 13-11 Word Processor ... 13-12 User Defined Button... 13-13 ® -Based Brother MFL-Pro Control Center ... 13-1...
  • Page 18 How to Use PreScan to Adjust an Image:... 14-8 Setting Up and Using PC FAX (For Windows Introduction ... 15-1 Brother Resource Manager... 15-1 MFC Remote Setup ... 15-2 PC FAX Sending (For Windows Setting Up User Information ... 15-3 Setting Up Sending...
  • Page 19 To Access the On-Line Documentation... 16-1 To Install Automatic E-mail Printing (Optional Application) ... 16-1 Using the Brother MFC with a New Power Macintosh G3, G4 or iMac™/iBook™ ... 17-1 Set Up Your USB-Equipped Apple G3, G4 or iMac™ or iBook™ with Mac OS 8.5-9.2 ...
  • Page 20 Adding a New Group ... 17-6 Using Brother TWAIN Scanner Driver with Your Apple Macintosh Accessing the Scanner ... 17-8 Scanning an Image into Your Macintosh G3, G4 or iMac .. 17-8 Settings in the Scanner Window... 17-9 Image... 17-9 Scanning Area ...
  • Page 21 Replacing the Ink Cartridges ... 19-16 Specifications ... S-1 Product Description... S-1 Fax... S-1 Printer ... S-2 Printing ... S-2 Controller... S-3 Computer Requirements... S-3 Print Media ... S-4 Consumable Items ... S-4 Glossary... G-1 Index ...I-1 Remote Retrieval Access Card... R-1...

  • Page 22: Introduction

    Introduction Using This Manual Thank you for purchasing a Brother multi-function center (MFC). This MFC has been designed to be simple to use, with LCD screen prompts to guide you through programming your MFC. However, you can use your MFC to its fullest potential by taking a few minutes to read this manual.

  • Page 23: Test Sheet Procedure And Product Registration (For Usa Only)

    (For USA Only) After programming your Station ID, please fill out the TEST SHEET included with your MFC, and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your MFC is properly installed.

  • Page 24: Mfc-5100C Control Panel Overview

    MFC-5100C Control Panel Overview Fax Keys: Fax Resolution Sets the resolution when you send a fax. Receive Mode Use to select how the MFC will handle incoming calls. Redial/Pause Redials the last number called. Also inserts a pause in auto dial numbers.

  • Page 25: Scan Key

    Navigation Keys: Menu/Set Lets you access the Menu and Programming mode and stores your settings in the MFC. Press to scroll forward or backward to set a menu selection. Also, you can use these keys to do an alphabetical search for the names of stored numbers.

  • Page 26: About Fax Machines

    Voice Mail will keep your MFC from receiving faxes. If you set Voice Mail and the Brother MFC to answer at the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the MFC can pass the call back to the other after the call has been answered.

  • Page 27: Ecm (Error Correction Mode)

    The receiving fax responds with fax receiving tones—loud, chirping sounds. A receiving fax chirps for about 40 seconds over the phone line, and the LCD shows RECEIVING. If your MFC is set to the FAX mode, it will answer every call automatically with fax receiving tones.

  • Page 28: Assembly And Connections

    FCC Emission Requirements when you connect the MFC to your computer using a bi-directional IEEE-1284 compliant parallel cable. If an item is missing, call Brother Customer Service at 1-800-284-4329 (in USA), Note 1-877-BROTHER (in Canada) or 1-514-685-6464 (in Montreal). See Ordering Accessories and Supplies on page ii for the correct item numbers.

  • Page 29: Choosing A Location

    Choosing a Location Place your MFC on a flat, stable surface, such as a desk. Select a place that is free of vibration and shocks. Locate the MFC near a telephone jack and a standard, grounded power outlet. Choose a location where the temperature remains between 50°F and 95°F (10°–35°C).

  • Page 30: Important Safety Instructions

    Transparencies: 3M Transparency Film (CG3410) The output quality depends on the paper type and paper brand. Note Visit us at http://solutions.brother.com and check the latest recommendations for paper that can be used with the MFC-5100C. ® Premium Inkjet Paper (Matte) ®...

  • Page 31: Paper Capacity Of Multi-Purpose Sheet Feeder

    Paper Capacity of Multi-Purpose Sheet Feeder Paper Type Paper Size Plain Paper Letter, Executive (Cut Sheet) Legal Inkjet Paper Letter Glossy Paper* Letter Transparencies Letter Envelopes* DL, COM-10, C5, Monarch 4" × 6" Postcard* 5" × 8" Index Card* *If you want to load thick paper such as postcards, index cards, envelopes and glossy paper in the multi-purpose sheet feeder, you must first install the Card Stock Support in the feeder.

  • Page 32: Print Area

    Envelopes with clasps Envelopes of baggy construction Envelopes not sharply creased Embossed envelopes Paper and envelopes already printed with a laser printer Envelopes preprinted on the inside Paper and envelopes that cannot be arranged uniformly when stacked Mono Copy Color Copy...

  • Page 33: Assembly

    Assembly Removing the Protective Yellow Bar Lift the cover toward the back. Pull the protective yellow bar out of the machine. Caution Do not throw away the protective yellow bar. You will need it for future transportation. Close the top cover, and then close the control panel cover. 2 - 6 A S S E M B L Y A N D C O N N E C T I O N S Scanner Cover...

  • Page 34: Setting Up The Mfc

    Setting up the MFC Connect the power cord. There is no ON/OFF switch. When you plug in the power cord, the power goes on and the LCD shows: WARNING The MFC must be grounded using a 3-prong plug. Since the MFC is grounded through the power outlet, you can protect yourself from potentially hazardous electrical conditions on the telephone network by keeping the power to your MFC on when you connect it to a telephone line.
  • Page 35 Attach the paper wire extension to the multi-purpose sheet feeder. Attach the plastic paper tray to the paper output slot, and then pull out the extension. Caution Please attach the paper tray to prevent paper jams and maintain print quality. Plastic Paper Tray Extension 2 - 8...

  • Page 36: Loading Paper In The Multi-Purpose Sheet Feeder (Paper Cassette)

    Loading Paper in the Multi-Purpose Sheet Feeder (Paper Cassette) You can load up to 100 sheets of 20 lb (75 g/m (See Paper Capacity of Multi-Purpose Sheet Feeder Fan the paper well. Gently insert the paper. Make sure the print side is toward you and the paper level is stacked below the paper guide line.

  • Page 37: Installing The Ink Cartridges

    Installing the Ink Cartridges Check that you turned on the power (by plugging in the power cord). The LCD shows: Open the Scanner cover of the MFC by pulling the scanner cover release lever toward you and lifting the scanner cover. After a few seconds, the print head will move left to its replacement position.

  • Page 38: Important

    Do not throw way the white shipping cover. You will need it for future transportation. We recommend that you install the ink cartridges from left to right in this order: Black, Cyan, Yellow, Magenta. Open the Black ink cartridge bag and take out the ink cartridge. Carefully remove the sealing tape from the bottom of the ink cartridge.
  • Page 39 Warranty coverage does not apply to problems caused by the use of 3rd party ink or 3rd party ink cartridges. Use only genuine Brother ink cartridges. 2 - 12 A S S E M B L Y A N D C O N N E C T I O N S...

  • Page 40: Connecting The Mfc

    INK EMPTY shows on the LCD after you install the ink cartridges, check Note to make sure the ink cartridges are installed correctly. Connecting the MFC Connecting an External Telephone Although your MFC does not have a handset, you can connect a separate telephone (or telephone answering device) directly to your MFC.

  • Page 41: Connections

    Do not connect a TAD elsewhere on the same phone line (unless you have the Distinctive Ring service). Connections The external TAD must be plugged into the back side of the MFC, into the jack labeled EXT. Your MFC cannot work properly if you plug the TAD into a wall jack (unless you are using Distinctive Ring).

  • Page 42: Special Line Considerations

    End your 20-second message by giving your Fax Receive Code for people sending manual faxes. For example: “After the beep, leave a message or send a fax by pressing 51 and Start.” We recommend beginning your OGM with an initial 5-second silence because Note the MFC cannot hear fax tones over a resonant or loud voice.

  • Page 43: Converting Telephone Wall Outlets

    Converting Telephone Wall Outlets There are three ways to convert to an RJ11 jack. The first two ways may require assistance from the telephone company. You can change the wall outlets from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave or jump one of the phone numbers to it.

  • Page 44: Multi-Line Connections (Pbx)

    Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into the EXT. jack on the left side of the MFC. Triplex Adapter External Two Line TAD You can keep two-line telephones on other wall outlets as always.

  • Page 45: Custom Features On Your Phone Line

    Custom Features on Your Phone Line If you have Voice Mail, Call Waiting, Caller ID, Caller Waiting/Caller ID, RingMaster, an answering service, an alarm system or other custom feature on one phone line it may create a problem with the operation of your MFC. (See , page 19-8.) Custom Features on a Single Line 2 - 18...

  • Page 46: On-Screen Programming

    On-Screen Programming User-Friendly Programming We have designed your MFC with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your MFC has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your MFC.

  • Page 47: Navigation Keys

    Navigation Keys You can access the menu mode by pressing Menu/Set. When you enter the Menu, the LCD scrolls; Then press 1 for General Setup Menu —OR— Press 2 for Fax Menu—OR— Press 3 for Copy Menu—OR— Press 4 for Test Print —...
  • Page 48 To access the menu, press Main Menu Submenu 1. GENERAL 1. PAPER SETUP TYPE 2. PAPER SIZE 3. DATE/TIME 4. STATION ID 5. VOLUME 6. AUTO DAYLIGHT 7. TONE/ PULSE (Canada Only) 8. LOCAL LANGUAGE (Canada Only) Menu/Set. to accept Menu Options Selections...
  • Page 49 To access the menu, press Main Menu Submenu 2. FAX 1. SETUP RECEIVE 2. SETUP SEND 3 - 4 O N - S C R E E N P R O G R A M M I N G Menu/Set. to accept Menu Options...
  • Page 50 To access the menu, press Main Menu Submenu 2. FAX 2. SETUP SEND (Continued) (continued) 3. SET AUTO DIAL 4. SETUP REPORTS 5. REMOTE FAX OPT Menu/Set. to accept Menu Options Selections 5. REAL TIME TX NEXT FAX ONLY 6. POLLED 7.
  • Page 51 To access the menu, press Main Menu Submenu 2. FAX 5. REMOTE (Continued) FAX OPT (continued) 6. REMAINING JOBS 0. TEL SERVICE 3. COPY 1. QUALITY 2. COLOR ADJUST 3. CONTRAST 4. TEST PRINT — 3 - 6 O N - S C R E E N P R O G R A M M I N G Menu/Set.

  • Page 52: Initial Setup

    Initial Setup Getting Started Setting Paper Type You can choose the Paper Type you use. Press Menu/Set, 1, 1. Press select PLAIN, GLOSSY TRNSPRNCY If you selected GLOSSY, press GLOSSY:3-COLOR, and then press Menu/Set. The print quality of black ink varies depending on the kind of glossy paper you Note are using.

  • Page 53: Setting Date And Time

    Setting Date and Time Your MFC displays the date and time, and prints it on every fax you send. In the event of a power failure, you may have to reset the date and time. All other settings remain unaffected. Press Menu/Set, 1, 3.

  • Page 54: Entering Text

    Entering Text When you are setting certain functions, such as the Station ID, you may need to type text into the MFC. Most number keys have three or four letters printed above them. The keys for 0, #, and are used for special characters. By pressing the appropriate number key repeatedly, you can access the character you want.

  • Page 55: Setting The Ring Volume

    The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the...

  • Page 56: Setting The Beeper Volume

    Setting the Beeper Volume You can set the beeper to LOW, When the beeper is set to a key or make an error and when fax sending or receiving is finished. Press Menu/Set, 1, 5, 2. Press to select your option. When the LCD shows the option you want, press Menu/Set.

  • Page 57: Setup Receive

    Setup Receive Basic Receiving Operations Choosing the Receive Mode There are three different receive modes for your MFC. You may choose the mode that best suits your needs by pressing Receive Mode repeatedly until the LCD shows the setting you want to use. How it works FAX ONLY The MFC automatically...

  • Page 58: To Select Or Change Your Receive Mode

    To Select or Change Your Receive Mode Press Receive Mode. The LCD shows your current selection. Continue to press Receive Mode until your new selection appears. After two seconds the LCD returns to the date and time display, along with your new Receive Mode setting.

  • Page 59: Easy Receive

    Easy Receive When you use this feature, you don’t have to press Black Fax Start when you answer a fax call. Selecting automatically, even if you lift the handset of an extension or external phone. When you see RECEIVING handset of an extension phone connected to another wall jack, just replace the handset, and your MFC does the rest.

  • Page 60: Advanced Receiving Operations

    Advanced Receiving Operations Operation from Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your MFC take over by using the Fax Receive Code. When you press the Fax Receive Code (See , page 5-3.) Easy Receive...

  • Page 61: Polling

    Polling Polling is the process of retrieving faxes from another fax machine. You can use your MFC to “poll” other machines, or you can have someone poll your MFC. All parties involved in polling need to set up their fax machines to accommodate polling.

  • Page 62: Canceling A Scheduled Job

    Canceling a Scheduled Job You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit. (See Canceling a Job in Memory Press Menu/Set, 2, 6. Any waiting jobs appear on the LCD. If no job is waiting, the LCD shows NO JOB If you have more than two jobs waiting, press cancel, and then press Menu/Set.

  • Page 63: Telephone Services

    Note What Does Brother’s “Distinctive Ring” Do? The Brother machine has a Distinctive Ring feature that allows you to use your MFC machine to take full advantage of the telephone company’s Distinctive Ring service. You can dedicate the new phone number on your line to receiving only faxes.

  • Page 64: Do You Have Voice Mail

    You can register only one Distinctive Ring pattern with the MFC. Some ring patterns cannot be registered. Please refer to some popular ring pattern examples that will be provided from the phone company in the USA and Canada that are shown in the Brother compatibility table below. Ring Pattern...

  • Page 65: Very Important

    Very Important If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the MFC in MANUAL mode at all times while using the Distinctive Ring Feature. Here’s why: MANUAL «Neutral».

  • Page 66: Setup Send

    Setup Send Before You Begin You can send a fax from the ADF (Automatic Document Feeder) or from the scanner glass. Sending Faxes Using Multiple Settings When you send a fax you can choose any combination of these settings: set the contrast or resolution;...

  • Page 67: Setting The Special Media Lever

    Unfold the document tray extension. Unfold the document stopper. Fan the pages and stagger them at a 30 degree angle. Insert the pages face up, top edge first in the ADF until you feel them touch the feed roller. Adjust the paper guides to fit the width of your original.

  • Page 68: Faxing From The Scanner Glass

    Faxing from the Scanner Glass You can use the scanner glass to fax one page at a time or pages of a book. Originals can be letter or A4 size (8.5 inches to 11.7 inches). To use the scanner glass, the ADF must be empty. Lift the document cover.

  • Page 69: Basic Sending Operations

    Basic Sending Operations Contrast If your document is very light or very dark, you might want to set the contrast. S.LIGHT to send a very light document. Use document. Place the original face up in the ADF, or face down on the scanner glass. Press Menu/Set, 2, 2, 1.

  • Page 70: Manual Transmission (With An External Telephone)

    Manual Transmission (With an External Telephone) Manual transmission lets you hear the dial tone, ringing and fax receiving tones while sending the fax. Place the original face up in the ADF, or face down on the scanner glass. Pick up the handset of the external phone and listen for a dial tone. Dial the fax number you want to call on the external phone.

  • Page 71: Real Time Transmission

    If you get a OUT OF MEMORY Note fax, press Stop/Exit to cancel scanning. If you get a message while scanning a subsequent page, you can press Black Fax Start to transmit the pages scanned so far, or press Stop/Exit to cancel the operation. Place the original face up in the ADF, or face down on the scanner glass.

  • Page 72: Checking Job Status

    Checking Job Status Check which jobs are still waiting in memory to be sent. (If no jobs are waiting, the LCD shows NO JOB (See Canceling a Job in Memory Press Menu/Set, 2, 6. If you have multiple jobs waiting, press Press Stop/Exit.

  • Page 73: Delayed Fax (Not Available For Color Fax)

    Delayed Batch Transmission (Not Available for Color Fax) Before sending the delayed faxes, your Brother machine will economize by sorting all the documents in memory by destination and scheduled time. All delayed faxes scheduled at the same time to the same fax number will be sent as one transmission.

  • Page 74: Setting Up Polled Transmit (Not Available For Color Fax)

    Setting Up Polled Transmit (Not Available for Color Fax) Polled Transmit is when you set up your MFC to wait with a document so another fax machine can retrieve it. Place the original to be retrieved face up in the ADF, or face down on the scanner glass.

  • Page 75: Auto Dial Numbers And Dialing Options

    The MFC has 40 Speed Dial locations. (For USA Only) Speed Dial location 01 has been pre-programmed for the Brother fax-back system. You can override it if you wish. Press Menu/Set, 2, 3, 1. Use the dial pad to enter a two-digit location (01-40), and then press Menu/Set.

  • Page 76: Changing Speed Dial Numbers

    Changing Speed Dial Numbers If you try to store a Speed Dial number in a location where a number is already stored, the LCD shows the current name stored there and prompts you to either: Press 1 to change the stored number—OR— Press 2 to exit without making a change.

  • Page 77: Setting Up Groups For Broadcasting

    Setting Up Groups for Broadcasting Groups allow you to send the same fax message to many fax numbers by pressing only five keys (Search/Speed Dial, #, the two-digit location, and Black Fax Start). First, you’ll need to store each fax number as a Speed Dial number.

  • Page 78: Dialing Options

    Dialing Options When you dial using an auto dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored. Search You can search for names you have stored in Speed Dial memory. (See , page 7-1.) Speed Dial Numbers Place the original face up in the ADF, or face down on the scanner glass.

  • Page 79: Broadcasting (Not Available For Color Fax)

    Broadcasting (Not Available for Color Fax) Broadcasting is automatically sending the same fax message to multiple fax numbers. Using the Menu/Set key, you can include Groups, Speed Dial locations plus up to 50 manually dialed numbers. If you did not use up any locations for Groups, access codes or credit card numbers, you can "broadcast"...

  • Page 80: Pause

    Pause Press Redial/Pause to insert a 3.5 second pause between numbers. If you are dialing overseas, you can press Redial/Pause as many times as needed to increase the length of the pause. Fax Redial If you’re sending a fax manually and the line is busy, press Redial/Pause to try again.

  • Page 81: Remote Fax Options (Not Available For Color Fax)

    Remote Fax Options (Not Available for Color Fax) Fax Forwarding/Paging You cannot use Paging and Fax Forwarding at the same time. You cannot use Paging and Fax Forwarding when Fax Storage is set to OFF. Programming a Fax Forwarding Number When Fax Forwarding is set to ON, your MFC stores the received fax in memory.

  • Page 82: Setting Fax Storage

    If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter your MFC telephone number followed by # #, and then press Menu/Set. For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # # —OR—...

  • Page 83: Changing Remote Retrieval Access Code

    Changing Remote Retrieval Access Code Enter your Remote Access Code when the MFC picks up your call, so you can access features remotely. The access code is preset to 1 5 9 change this. (See Operation from Extension Telephone Press Menu/Set, 2, 5, 3. Enter a three-digit number from 000 to 999, and then press Menu/Set.

  • Page 84: Remote Commands

    Remote Commands Follow the commands below to access features remotely. When you call the MFC and enter your Remote Retrieval Access Code (1 5 9 signal you with two short beeps to enter a remote command. Remote Commands Change Fax Forwarding /Paging setting 1 OFF 2 Fax Forwarding...

  • Page 85: Retrieving Fax Messages

    Retrieving Fax Messages Dial your fax number. When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 As soon as you hear two short beeps, use the dial pad to press 9 6 2. Using the dial pad, enter the number of the remote fax machine where you want your fax messages forwarded (up to 20 digits) followed by # #.

  • Page 86: Printing Reports

    Printing Reports MFC Settings and Activity Two reports require initial setup in the Menu table: Transmission Verification Report and Activity Report Interval. For initial setup: Press Menu/Set, 2, 4, 1. —OR— Press Menu/Set, 2, 4, 2. Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax.

  • Page 87: Using The Reports Key

    Press to choose an interval, and then press Menu/Set. (If you choose 7 days, the LCD prompts you to choose a day at which to begin the 7-day countdown.) Enter the time to begin printing in 24-hour format, and then press Menu/Set. (For example: enter 19:45 for 7:45 PM.) Press Stop/Exit.

  • Page 88: Making Copies

    Making Copies Basic Copy Operations Your MFC allows you to make high-quality photocopies and transparencies. Copies can be in black and white, or full color. Always make sure you have paper in the cassette before making copies. Do not pull on the paper while copying is in progress.

  • Page 89: Out Of Memory Message

    Out of Memory Message If the memory becomes full while you are making copies, the screen shows a message: If the OUT OF MEMORY your original, press Stop/Exit to cancel. You will need to clear some jobs from memory before you can continue. If you were scanning subsequent page(s), press Black Copy or Color Copy to print the scanned pages or press Stop/Exit to cancel.

  • Page 90: Temporary Copy Settings

    Temporary Copy Settings You can improve your copies by using the Copy keys: Enlarge/Reduce, Quality and Options. These settings are temporary, and the MFC returns to its default settings 30 seconds after it finishes copying. If you want to use these temporary settings again, place the next original in the ADF or scanner glass before 30 seconds expire.

  • Page 91: Selecting A Fixed Reduction Ratio

    Place the original face up in the ADF, or face down on the scanner glass. Use the dial pad to enter the number of copies you want (up to 99). Press Enlarge/Reduce. (Enlargement or reduction ratios appear.) Press to select 25%, 50%, 104% EXE>LTR, 150%, 200%, 400%, and then press Menu/Set.

  • Page 92: Using The Options Key

    Press Quality repeatedly until the LED is lit for the quality you want. Press FAST: Quality NORMAL: BEST: Place the original face up in the ADF, or face down on the scanner glass. Press Quality. to select the copy quality resolution, and then press Menu/Set. Press To start copying now, press Black Copy or Color Copy.

  • Page 93: Paper Type

    Paper Type You can change the paper type setting for the next copy only. Place the original face up in the ADF, or face down on the scanner glass. Use the dial pad to enter the number of copies you want (up to 99). Press Options and press Menu/Set.

  • Page 94: Sorting Multiple Copies (Using The Adf)

    Press to make a lighter copy—OR—press and then press Menu/Set. Press Black Copy or Color Copy—OR—Press Sorting Multiple Copies (Using the ADF) If you want to sort multiple copies, use the ADF. Place the original face up in the ADF. Use the dial pad to enter the number of copies you want (up to 99).

  • Page 95: Poster

    If you selected 2 IN 1 place the next original on the scanner glass, and then press Menu/Set. After all originals have been scanned, go to Step 5. Press Black Copy or Color Copy. 2 in 1 4 in 1 Poster You can create a poster size copy of a photograph.

  • Page 96: Changing Default Copy Settings

    Changing Default Copy Settings Press Menu/Set and 3 to change default Copy mode settings. They will remain until you change them again by pressing Menu/Set. By pressing a number, you can adjust the Quality, Color and Contrast copy settings as shown in the following chart. Press for each setting, and then press Menu/Set to save your selection.

  • Page 97: Color Adjustment

    Color Adjustment Press Menu/Set, 3, 2. Press to select RED, BLUE, and then press Menu/Set. Press to make a darker copy, or press to make a lighter copy, and then press Menu/Set. Return to Step 2 to select the next color —OR—...

  • Page 98: Legal Limitations

    Legal Limitations Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.

  • Page 99: Using The Mfc As A Printer

    For complete information about what kinds of paper to use with the MFC, please read Chapter 2 in this manual. Printer Driver You can change the following printer settings when you print from your computer: Quality (Speed) /Media Color Matching...

  • Page 100: Choosing The Right Kind Of Paper

    Choosing the Right Kind of Paper To achieve high quality printing using your MFC, it’s very important to select the right kind of paper. Be sure to read “ manual before selecting and purchasing paper for the MFC. Multi-purpose Sheet Feeder The multi-purpose sheet feeder can feed plain paper, inkjet paper, glossy paper, transparencies and envelopes.

  • Page 101: Simultaneous Printing And Faxing

    Error Messages Stop/Exit Key If the LCD shows REMAINED printer memory by pressing Stop/Exit. Checking the Print Quality If you want to check the print quality and find out how to improve it, See to Improve Print Quality 11 - 3...

  • Page 102: Printer Driver Settings (For Windows ® Only)

    (For Windows Using the Brother MFC-5100C Printer Driver A Printer Driver is software that translates data from the format used by a computer into the format required by a particular printer, using a printer command language or page description language.

  • Page 103: Paper Tab

    The paper tab screen allows you to set up the Paper Size, Paper Source, Paper Thickness, Orientation, Scaling, and Copy/Page Order. To access the Brother printer driver, select Print from the File menu. In the Print dialog box, select Brother MFC-5100C from the Name drop down list. Click the Properties button.

  • Page 104: Orientation

    Orientation Orientation selects the position of how your document will be printed (Portrait or Landscape). Copy/Page Order Copies The copies selection sets the number of copies that will be printed (1 to 50). Collate With the collate check box selected, one complete copy of your document will be printed and then repeated for the number of copies you selected.

  • Page 105: Paper Thickness

    Paper Thickness Depending on the thickness of the paper you are using, you can improve the quality of your output by selecting the correct thickness. This setting provides the best positioning of the paper for printing. For example if you were printing on thin paper, you would select Thin in the Paper Thickness selection to achieve the best paper handling and improved output for that paper type.

  • Page 106: Quality/Color Tab

    Quality/Color Tab The Quality/Color tab screen provides Quality, Media type, Document type, Color/Mono settings, Bi-directional Printing settings and Fast Draft Mode. All of these selections are designed to offer the best quality output for your document needs. Select the Apply button to apply your selected settings. To return to the default settings, click the Default button, then click the Apply button.

  • Page 107: Media

    Document The printer driver will select the most suitable color matching method, depending on your document type. Generally, text and business graphics are printed vividly and photographic images are printed softly.

  • Page 108: Color Matching

    Color Matching You can select the color matching method manually. Select the best one for your document. Match Monitor Suitable for photographic images. Color is adjusted to get the closest color match to the PC monitor. Vivid Color Suitable for business graphics such as charts, graphs, and text. The color is adjusted to give more vivid color.

  • Page 109: Color Enhance

    Cluster This is suitable for business graphics such as charts, graphs and drawings, since this creates more sharp printouts. Moreover, the processing time is shorter. Color Enhance Selecting Color Enhance/True2Life ON enables the True2Life feature. This feature analyzes your image to improve quality sharpness, white balance and color density.

  • Page 110: Color/Mono

    Color/Mono This selection allows a color document to be printed in mono only. Bi-Directional Printing When Bi-Directional Printing is selected, the print head prints in both directions and offers faster print speeds. When not selected the print head prints in one direction only and provides higher print quality.

  • Page 111: Watermark

    Watermark To place a logo or text into your document as a Watermark, use a bitmap file or text you created as your source file or select one of the preset Watermarks. Print Watermark The Print Watermark feature offers the following print choices: On all pages On first page only From second page...

  • Page 112: Position

    The position settings offer controls for where the Watermark is positioned on the page. Device Options Set Print Date & Time as the Printer Function: Print Date & Time When enabled the Print Date and Time feature will automatically print the date and time from your computer’s system clock on your document.

  • Page 113: Support

    Support The Support Tab provides driver version information and setting information. In addition there are links to the Brother Solutions Center and Driver Update Web sites. Click the Support tab to display the following screen: Select the Apply button to apply your selected settings.

  • Page 114: Features In The Printer Driver (For Windows ® Xp)

    XP printer driver utilizes Microsoft’s uni-driver architecture. The following section describes the driver features and selections available for ® Windows You can also install a Brother Native Driver as per the instructions of the ® Windows XP Quick Setup Guide. For descriptions on the Printer Driver features refer to the “Features in the Printer Driver (For Windows...

  • Page 115: Pages Per Sheet

    *2 Pages Per Sheet You can select 1, 2, 4, 6, 9 or 16 pages to be printed on one sheet of paper. The image of each page will be reduced as needed to fit on the paper. 2 in 1 Paper/Quality Tab 12 - 14 P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S...

  • Page 116: Tray Selection

    *1 Tray Selection Paper Source The machine feeds subsequent pages automatically even if you select either Automatically Select or Feeder. Media To achieve the best print results, the media being printed on should be selected in the driver. The MFC changes the way it places dots, depending on the selected media type.

  • Page 117: Advanced Options

    Advanced Options Click the Advanced... button in the Layout tab or Paper/Quality tab to access the screen below: *1 Paper /Output Paper Size - Select the paper size of the document you are printing. This size should be the same as the paper size that is set in your application software. Copy Count - Type the number of copies you want.

  • Page 118: Graphic

    *2 Graphic Print Quality - The quality selection allows you to choose the print resolution you want for your document. Print quality and speed are related. The higher the quality the longer it will take to print the document. The quality selections available vary depending on the media selection.

  • Page 119: Printer Features

    *4 Printer Features Fast Draft Mode - This mode prints using both black and cyan ink offering a faster print speed then mono draft mode. Bi-directional Print - When Bi-Directional Print is set to ON, the print head prints in both directions and offers faster print speeds. When OFF is selected, the print head prints in one direction only and provides higher print quality.

  • Page 120: Using The Windows -Based Brother Mfl-Pro Control Center

    Center Brother MFL-Pro Control Center The Brother Control Center is a software utility that pops up on the PC screen whenever paper is placed in the automatic document feeder. This allows you to quite easily, with very few mouse clicks, access the most frequently used scanning applications.

  • Page 121: How To Turn Off Autoload

    MFC to your Windows Brother Drivers for your version of Windows Scan to key, make sure the Brother Control Center application is running on your PC. (For details about how to configure the Brother Control Center buttons to launch the application of your choice using the Scan to key, see...

  • Page 122: Scan To E-Mail

    You can scan either a black and white or a color original into your E-mail application as a file attachment. Although the Brother Control Center can be configured to send only black and white or color file attachments at one time, you can easily change this setting.

  • Page 123: Brother Control Center Features

    Brother Control Center Features Auto Configuration During the installation process the Control Center checks your system to determine the default applications for E-mail, word processing and graphics viewer/editor. For example, if you are using Outlook as your default E-mail application, the Control Center automatically will create a link and a scanning application button for Outlook.

  • Page 124: Copy Operations

    Copy—allows you to use the PC and any Windows printer driver for enhanced copy functions. You can scan the page on the Brother MFC and print the copies using any of the features of the Brother MFC printer driver—OR—you can ®...

  • Page 125: Setting Up The Scanner Configurations

    If you see this screen it means you left-clicked a button in the Control Center window without first placing an original in the ADF. Place the original in the Brother machine’s ADF, then click OK to return to the Control Center screen.

  • Page 126: Scan To File

    Scan to File Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings…...

  • Page 127: Destination Folder

    Destination Folder PaperPort Folder—Select this checkbox to scan the original into your PaperPort folder. Other Folder—Select this checkbox, to scan the original as another file type and/or into another directory/folder. File—If you selected Other Folder, from the pull-down list select the type of file: PaperPort Files (*.MAX) Self Viewing Files (*.EXE)

  • Page 128: Scanner Settings

    Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings… button. E-mail Application E-mail Application—From the pull-down list, select your E-mail application.

  • Page 129: Conversion Options

    Conversion Options Format Combine all files into one file when possible—Click this checkbox to combine all files of the same type into one file. Convert non-image files to color—Click this checkbox to convert all files that have been processed through OCR to color. Show QuickSend Menu Click this checkbox if you want the Select QuickSend Recipient window to be displayed when you choose Scan to E-mail.

  • Page 130: Scan To Word Processor

    Scan to Word Processor Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings…...

  • Page 131: Word Processor

    OCR and document format that you want to use: OCR Package—From the pull-down list, select TextBridge Classic OCR if you want to use the OCR package that was installed with the Brother software. Click the OCR Settings… button to choose how the OCR application will read the pages you scan into your word processor application.

  • Page 132: User Defined Button

    User Defined Button Scanner Settings From the pull-down list, select the scanning mode that is appropriate for the type of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings…...

  • Page 133: Scanner Settings

    Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy. To change any of the settings for that mode, click the Modify Settings… button. Copy Settings Brother MFC-5100C Copies—Enter the number of copies you want to print. To change the copy options, click the Copy Options... button.

  • Page 134: Fax Settings

    FAX Resolution—Fine (200 × 200) To change the fax options, click the FAX Options… button. The Brother PC-FAX Properties screen appears: Select the Paper Size and Orientation (Portrait or Landscape) and click OK. To return to the factory default settings, click the Restore Defaults button.

  • Page 135: Scanner And Using Scansoft ™ Paperport ® And Textbridge

    U S I N G S C A N S O F T ™ P A P E R P O R T ® and TextBridge ® Only) ® ® for Brother is a document management application. You ® program group. See On-Line Documentation for Pro on the CD-ROM. ® Owner’s Manual, including ScanSoft™ ®...

  • Page 136: Viewing Items

    Viewing Items ScanSoft™ PaperPort several ways to view items: Desktop View displays a thumbnail, a small graphic that represents each item in a Desktop or folder. Items in the selected folder appear on the PaperPort Desktop. You can see PaperPort items (MAX files) and non- ®...

  • Page 137: Links To Many Other Applications

    Links to Many Other Applications ® ScanSoft™ PaperPort automatically recognizes many other applications on your computer and creates a “working link” to them. The Link Bar at the bottom of Desktop view shows icons of those linked applications. To use a link, drag an item onto one of the icons to start the application represented by the icon.

  • Page 138: Importing Items From Other Applications

    Scanning a Document TWAIN Compliant The Brother Multi-Function Link scanner driver. TWAIN drivers meet the standard universal protocol for communicating between scanners and software applications. This means that not only can you scan images directly into the PaperPort included with your MFC, but you can also scan images directly into hundreds of other software applications that support TWAIN scanning.

  • Page 139: Accessing The Scanner

    Accessing the Scanner To choose TWAIN-32 Brother MFL Pro Color as your scanner driver, select it under the Select scanner—OR—Select source option in your software. ® From the PaperPort select the TWAIN or Scan button. The TWAIN-32 Brother MFL-Pro Color...

  • Page 140: Settings In The Scanner Window

    256 Color. Brightness: Brightness: Adjusting the brightness settings to obtain the best image. The Brother Multi-Function Link The default value is 0, representing an “average” setting. You can set the brightness level by dragging the slidebar to the right to lighten the image or to the left to darken the image.

  • Page 141: Contrast

    Contrast: The contrast setting is adjustable only when you have selected one of the gray scale settings, but it is not available when Black & White is selected as the gray Scale. Increasing the contrast level (by dragging the slidebar to the right) emphasizes dark and light areas of the Image, while decreasing the contrast level (by dragging the slidebar to the left) ravels more detail in gray areas.

  • Page 142: Prescanning An Image

    How to Use PreScan to Adjust an Image: Place the original face up in the ADF, or face down on the scanner glass. In the Twain-32 Brother MFL Pro Color Setup dialog box, click the PreScan button. The entire original will be scanned into the PC and will appear in the Scanning Area.

  • Page 143: Setting Up And Using Pc Fax (For Windows ® Only)

    Setting Up and Using PC FAX (For Windows Introduction This chapter outlines the basics of the Brother software, so you can get started using the Multi-Function Link setup instructions are in the On-Line Documentation section of the Brother CD- ROM that is included with your MFC.

  • Page 144: Mfc Remote Setup

    MFC Remote Setup The MFC Remote Setup application allows you to quickly set up your MFC by taking advantage of the ease and speed of programming on your PC. When you access this application, the settings on your MFC will be downloaded automatically to your PC and displayed on your computer screen.

  • Page 145: Pc Fax Sending (For Windows ® Only)

    PC FAX Sending (For Windows The Brother PC FAX feature allows you to use your PC to send a file. You can create a file in any application on your PC, and then send it as a PC FAX. You can even attach a cover page note.

  • Page 146: Setting Up Sending

    Setting Up Sending To access the Sending tab from the Brother PC-FAX Setup dialog box, click the Sending tab. Outside Line Access Enter the number needed to access an outside line. This is sometimes required by the local PBX telephone system.

  • Page 147: User Interface

    User Interface Select the User Interface in the Sending tab. You have a choice of the Simple Style or the Facsimile Style. Simple Style Facsimile Style ® 15 - 5 S E T T I N G U P A N D U S I N G P C F A X ( F O R W I N D O W S O N L Y )

  • Page 148: Setting Up Speed Dial

    Setting Up Speed Dial Access the Speed Dial tab from the Brother PC-FAX Setup dialog box by clicking the Speed Dial tab. (To use this feature you must select the Facsimile Style user interface.) You can register any address or group on one of the ten Speed Dial buttons.

  • Page 149: The Address Book

    The Address Book From the Start menu, select Programs, Brother, Brother MFL Pro Suite, and then click Address Book. The Brother Address Book dialog box will appear: ® 15 - 7 S E T T I N G U P A N D U S I N G P C F A X ( F O R W I N D O W S...

  • Page 150: Setting Up A Member In The Address Book

    Setting Up a Member in the Address Book In the Brother Address Book dialog box you can add, edit and delete stored information for members and groups. In the Address Book dialog box, click the The Brother Address Book Member Setup dialog box will appear: In the Brother Address Book Member Setup dialog box, type the member’s...

  • Page 151: Setting Up A Group For Broadcasting

    If you repeatedly send the same PC-FAX to multiple recipients, you can combine members into a Group. In the Brother Address Book dialog box, click the The Brother Address Book Group Setup dialog box appears: Type the name of the new group in the Group Name field.

  • Page 152: Deleting A Member Or Group

    Deleting a Member or Group Select the Member of Group you want to delete. Click the delete Click OK when the Delete OK? Dialog box appears. Exporting the Address Book You can export the Address Book to an ASCII text file (*.csv). If you wish, you can create a Vcard for selected members that will be attached to all the sender’s outgoing e-mail;...

  • Page 153: Importing To The Address Book

    Type the name of the file, and then select Save. If you selected Vcard in Step 1, the Save as type: will be Vcard (*.vcf). Note Importing to the Address Book You can import ASCII text files (*.csv) or Vcards (electronic business cards) into your Address Book.
  • Page 154 Select Divide Character - Tab or Comma based on what file format you are importing. Select OK to import the data. Type the name of the file, and then select Open. If you selected a text file in Step 1, the Files of type: will be Text file (*.csv). Note S E T T I N G U P A N D U S I N G P C F A X ( F O R W I N D O W S ®...

  • Page 155: Setting Up A Cover Page

    Setting Up a Cover Page Access the Brother PC-FAX Cover Page Setup from the PC-FAX dialog box by clicking . (See , page Sending a File as a PC-FAX Using the Facsimile Style 15-14.) The Brother PC-FAX Cover Page Setup dialog box will appear: You can enter information in each field.

  • Page 156: Import Bmp File

    Import BMP file You can insert a bitmap file, such as your company logo, in the cover page. Select the BMP file by using the browse button, and then select the alignment style. Count Cover Page When the Count Cover Page box is checked, the Cover Page will be included in the page numbering.

  • Page 157: Redial

    Select Brother PC-FAX as your printer, and then click OK. The FAX Sending dialog box will appear: Enter the fax number by using any of the following methods: a. Enter the number using the dial pad. b. Click any of the 10 Speed Dial buttons.

  • Page 158: Sending A File As A Pc-Fax Using The Simple Style

    From the File menu, select Print. The Print dialog box will appear: Select Brother PC-FAX as your printer, and then click OK. The FAX Sending dialog box will appear: In the To: field, type the fax number of the receiving party. You can also use the Address Book to select destination fax numbers by clicking To: button.
  • Page 159 When you are ready to send your fax, click the Send If you wish to cancel the fax, click the Cancel 15 - 17 S E T T I N G U P A N D U S I N G P C F A X ( F O R W I N D O W S icon.

  • Page 160: Using Automatic E-Mail Printing

    Netscape Navigator™ or MS Internet Mail, do not support. Automatic E-Mail Printing can be configured for a multiple user account: In Brother Automatic E-Mail Printing you can set up more than one e-mail account on a single PC so you can print e-mail in each account automatically.

  • Page 161: Using The Brother Mfc With A New Power Macintosh

    USB cable that is no longer than 6 feet (1.8 meters). To work with your MFC, your USB-Equipped Apple up with Mac OS 8.5-9.2. (The Brother Scanner Driver works only with Mac OS 8.6-9.2) Using Brother Printer Driver with Your Apple ®...
  • Page 162 To print the document: From application software such as PaperPort Setup . You can change the settings for Paper Size , Paper Thickness , Paper Source , Orientation , and Scaling , then click OK . From application software such as PaperPort, click File menu and select Print . Click Print to start printing.

  • Page 163: Sending A Fax From Your Macintosh ® Application

    Create a document in a Macintosh application. To begin the fax transmission, select Print from the File menu. The Printer dialog box appears: When Printer is selected, the top button shows Print and the Address button is grayed. From the Output pull-down menu, select Facsimile .
  • Page 164 Click Send Fax. The Send Fax dialog box appears: The Send Fax dialog box has two list boxes. The left box shows all the previously Stored Fax Numbers; the right box will show the Destination Fax Numbers as you select them. To address the fax, type a fax number in the Input Fax Number box.

  • Page 165: Setting Up Your Address Book

    Setting Up Your Address Book You can add new members and groups to your Address Book, even while you are addressing a fax. Adding a New Member To add a new member to the Address Book, in the Facsimile dialog box click Address.

  • Page 166: Adding A New Group

    Adding a New Group You can set up a group of multiple recipients. Click Group . The Group Setting dialog box appears. In the Group Name field, type a name for your Group. From the Stored Fax Numbers box select the recipients for your Group, and then click Your selection will appear in the box under the Group Name field.

  • Page 167: Using Brother Twain Scanner Driver With Your Apple ® Macintosh

    Using Brother TWAIN Scanner Driver with ® Your Apple Macintosh The Brother MFC software includes a TWAIN Scanner driver for Macintosh ® This Macintosh TWAIN Scanner driver can be used with application that supports the TWAIN specification. You can use PaperPort...

  • Page 168: Accessing The Scanner

    Accessing the Scanner ® Run your PaperPort right hand corner of your screen. The first time you use the Brother TWAIN driver, set it as the default by choosing the Select Source, then click the ® PaperPort icon. Afterward, for each original you scan choose Acquire Image...

  • Page 169: Settings In The Scanner Window

    Settings in the Scanner Window Image Resolution Choose the scanning resolution from the Resolution pop-up menu. Higher resolutions take more memory and transfer time, but can achieve a finer scanned image. (Each model has different resolutions. See Specification.) Color Type Black &...

  • Page 170: Scanning Area

    Scanning Area Set the Size to one of the following: • Letter (8.5 × 11 inches) • A4 (210 × 297 mm) • Legal (8.5 × 14 inches) • A5 (148 × 210 mm) • B5 (182 × 257 mm) •...

  • Page 171: Adjust Image

    Adjust Image Brightness Adjust the brightness settings to obtain the best image. The Brother TWAIN Scanner driver offers 100 brightness settings (-50 to 50). The default value is 0, representing an “average” setting. You can set the Brightness level by dragging the slidebar to the right to lighten the image or to the left to darken the image.

  • Page 172: Scanner Profile

    Colors that fall within the gamuts of both devices are left unchanged. Scanner Profile Select your Brother MFC. ® 17 - 12 U S I N G T H E B R O T H E R M F C W I T H A N E W P O W E R M A C I N T O S H...

  • Page 173: Prescanning An Image

    PreScanning an Image PreScanning allows you to scan an image quickly at a low resolution. A thumbnail version will appear in the Scanning Area. This is only a preview of the image, so you can see how it will look. The PreScan button is used to preview an image for any unwanted portions.

  • Page 174: Important Information

    REN, you should contact your local telephone company to determine the maximum REN for your calling area. If your MFC-5100C damages the telephone line, the telephone company may discontinue your service temporarily. If possible, they will notify you in advance.

  • Page 175: Federal Communications Commission (Fcc) Declaration Of Conformity (For Usa Only)

    If you are not able to solve a problem with your MFC, contact Brother Customer Service. (See Brother Numbers...

  • Page 176: Important

    Consult the dealer or an experienced radio/TV technician for help. Important Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user’s authority to operate the equipment. Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003.

  • Page 177: Important Safety Instructions

    Authorized Service Personnel. A list of Authorized Service Centers has been included for your convenience, or you may contact Customer Service for your nearest Brother Authorized Service Center. (See This product does not have an ON/OFF switch. Therefore, it is very important that you have easy access to the main plug and the main socket to which the plug is connected, in case the main power to the MFC must be disconnected quickly.

  • Page 178: Trademarks

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother Industries, Ltd. © Copyright 2000 Brother Industries, Ltd. All rights reserved.

  • Page 179: Troubleshooting And Routine Maintenance

    MFC often identifies the problem and displays an error message. The table below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother fax-back system. In USA: Or, visit us at:...
  • Page 180 ERROR MESSAGES CAUSE Replace the ink cartridges. See page. 19-16. Use the MFC at the warm room or warm your room. Call Brother Customer Service. In USA: In Canada: In Montreal: Order a new ink cartridge. See page. ii. Verify the number and try again.

  • Page 181: Original Jams And Paper Jams

    Original Jams and Paper Jams Based upon where the original or printed sheet is jammed, follow the appropriate set of instructions to remove it. Original is Jammed in the top of the ADF Unit Remove any paper from the ADF that is not jammed.

  • Page 182: Printer Jam Or Paper Jam

    Printer Jam or Paper Jam Remove the jammed paper depending on where it is jammed in the MFC. Paper is jammed in the multi-purpose sheet feeder. Remove any paper from the multi- purpose sheet feeder that is not jammed. Pull up the jammed paper to remove it.
  • Page 183 Paper is jammed inside the MFC. Open the Scanner Cover by releasing the Scanner Cover release lever and lifting the Scanner Cover. Remove the jammed paper. If the jammed paper is under Note the Print Head, unplug the MFC, and then you can move the Print Head to remove the paper.
  • Page 184 Paper is jammed inside the back of the MFC. If the paper rips, the pieces of paper may get stuck inside the back of the machine. Remove any paper from the multi-purpose sheet feeder that is not jammed. Open the paper jam cover. To loosen the paper, slide the paper width guide to the widest position.

  • Page 185: If You Are Having Difficulty With Your Mfc

    SUGGESTIONS If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER (in Canada) or 1-514-685-6464 (in Montreal).

  • Page 186: Handling Incoming Calls

    Clean the print head (See Cleaning the Print Heads, page 19-9). If you clean the print heads five times and the print has not improved, call Brother Customer Service at 1-800-284-4329 (in USA), 1-877-BROTHER Canada) or 1-514-685-6464 (in Montreal).

  • Page 187: How To Improve Print Quality

    BIOS are set to support a bi-directional machine, i.e., Parallel Port Mode-ECP If the MFC is not connected to your PC and you have loaded the Brother software, the PC will show “MFC Connect Failure” each time you restart ®...

  • Page 188: Print Quality Check

    Print Quality Check If the print quality is not satisfactory, you can print a Print Quality Check Sheet to help you identify settings you may need to change. Press Menu/Set , 4 . Press Black Fax Start . The MFC begins printing the Print Quality Check Sheet. The LCD shows: Check the sheet to see if the quality and alignment are OK by following STEPs A and B.

  • Page 189: Step B: Alignment Check

    STEP B: Alignment Check The LCD shows: Check the 600 DPI and 1200 DPI test prints to see if number 5 most closely matches number 0. If the number 5 sample of both the 600 DPI and 1200 DPI are the best matches, press 1 (YES) to finish STEP B –– OR –– If another test print number is a better match for either 600 DPI or 1200 DPI, press 2 (NO) to select it.

  • Page 190: Packing And Shipping The Mfc

    Check Sheet. If the problem still exists, repeat the cleaning and test print procedures at least five times for the new ink cartridge. If ink is still missing, call Customer Service at 1-800-284-4329 ( in USA ), 1-877-BROTHER ( in Canada ) or 1-514-685-6464 ( in Montreal ).
  • Page 191 Unplug the MFC from the telephone wall socket. Unplug the MFC from the AC outlet. Unplug the Parallel cable or USB cable from the MFC. Remove the telephone line cord, and place them in original packing materials or protective wrapping. Wrap the MFC in the plastic bag.
  • Page 192 DO NOT pack the used ink cartridges. If you are returning the MFC to Brother as part of the Brother Exchange Note Service, pack only the MFC. Keep all separate parts to use with your “Exchange” machine.

  • Page 193: Routine Maintenance

    Routine Maintenance Cleaning the Scanner Unplug the MFC and lift the document cover. Clean the scanner glass and the white film with isopropyl alcohol on a lint-free cloth. White Film Open the ADF cover. Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth.

  • Page 194: Cleaning The Mfc Printer Platen

    Be careful not to touch the paper feed star wheels and flat cable, and encode film. Be sure to unplug the MFC from the AC power outlet before cleaning the printer platen. To clean your MFC printer platen, wipe it with a lint free cloth that is dry. Paper Feed Star Wheel Do NOT Touch!
  • Page 195 Press the appropriate colored ink cartridge cover to open it, and then remove the ink cartridge. PUSH Ink Cartridge Covers Ink Cartridge Covers Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge. Hold the new ink cartridge as shown in the illustration, and...
  • Page 196 Note cartridges, check that the ink cartridges are installed correctly. If you still cannot solve a problem with your MFC, call Brother Customer Service (See Brother Numbers T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E CLEANING , page i).

  • Page 197: Specifications

    Specifications Product Description The MFC-5100C is a 5in1 Multi-Function Center: Color Printer, Color Copier (multiple copies), Color Scanner, Plain Paper Fax and Color PC Fax (via your PC). Compatibility Coding System Modem Speed Document Size Scanning Width Printing Width Automatic Document...

  • Page 198: Fax

    Best Print Quality Power Source Power Consumption Dimensions Weight * “Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. Printer Printing...

  • Page 199: Controller

    NOTE: USB is not supported under Windows All registered trademarks referenced herein are the property of their respective companies. Printer Driver can be downloaded from http://solutions.brother.com S - 3 S P E C I F I C A T I O N S...

  • Page 200: Print Media

    Print Media Paper Input Paper Output Consumable Items Black and 3 individual color ink cartridges separate from the two print heads. Service Life of Ink Approximately 950 page/Black cartridge at 5% coverage with 600 × 150dpi resolution (Draft). Cartridge Approximately 450 page/Color cartridge at 5% coverage with 600 ×...

  • Page 201: Glossary

    Delayed Fax Sends your fax at a later time that day. Distinctive Ring A service purchased from the Telephone Company that provides another phone number on an existing phone line. The Brother MFC uses the new number to simulate a dedicated fax line.
  • Page 202 Start to begin transmission. ® Multi-Function Link Pro Suite Turns your MFC into a printer and a scanner and enables PC faxing using the MFC. Next Fax Reservation Dual Access accepts the next original in the ADF for transmission while the Memory is full.
  • Page 203 The process of sending an electronic image of an original paper document into your computer. ® ScanSoft™ PaperPort for Brother Document management application where you can view received faxes and scanned image. speed dial A preprogrammed number for easy dialing. You must press the Search/Speed Dial button and then ×...

  • Page 204: Index

    6-5 transmission 6-5 Broadcasting 7-5 setting up Groups for 7-3 Brother accessories and supplies ii Brother numbers i Customer Service i fax-back system i Frequently Asked Questions (FAQs) i product support i test sheet, sending 1-2 Warranties iii, iv, vi...
  • Page 205 6-5 Fax Redial 7-6 Groups 7-5 Search 7-4 Speed Dial numbers 7-4 drivers Macintosh 17-1 printer 12-1 TWAIN Compliant 14-4 Dual Access 6-5 Easy Receive 5-3 ECM (Error Correction Mode) 1-6 entering text 4-3 envelopes 2-4, 2-5 error messages on LCD 19-1 BLCK 1.
  • Page 206 ink cartridges 2-1, 2-11, 2-12 Ink Dot Counter 2-12 Ink Management 1-3 installing 2-10 replacing 19-16 jacks 2-15, 2-16 convert to RJ11 jack 2-16 EXT. jack external telephone 2-13 TAD (answering machine) 2-13 triplex adapter 2-16 jams original 19-3 paper 19-3 LCD (Liquid Crystal Display) 1-3, 3-1 ®...
  • Page 207 Search, for stored numbers 7-4 Setup Date and Time 4-2 Station ID (fax header) 4-2 shipping the machine 19-12 software Brother Control Center 13-1 ScanSoft™ Paper Port® 14-1 Speed Dial 1-3 changing 7-2 dialing 7-4 storing 7-1 TAD (Telephone Answering Device) 1-6,...
  • Page 208 Volume, setting beeper 4-5 ring 4-4 Warranties iii Canada vi Notice-Disclaimer iii USA iv World Wide Web i I - 5 I N D E X...
  • Page 209 I - 6 I N D E X...

  • Page 210: Remote Retrieval Access Card

    Remote Retrieval Access Card If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit your wallet or organizer.
  • Page 211 Fold Fold R - 2 R E M O T E R E T R I E V A L A C C E S S C A R D...
  • Page 212 EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE: The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
  • Page 213 ® Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807–0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and CANADA only. We cannot recommend...

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