Page 1 Owner's manual ID.4 Edition 10.2020 Owner's manual ID.4 V1, R1, en_GB Print status: 12.06.2020 English: 2020.10 Teile-Nr.: 11A012720AB 11A012720AB...
Page 2 Vehicle data sticker. 1: Vehicle identification number; 2: Vehicle type, engine power, gearbox type; 3: Engine code, gearbox code, paint number, interior equipment; 4: Optional extras, PR numbers Volkswagen AG works continuously to devel- are only available at extra cost, or which are op and further improve all vehicle types and only available in certain markets.
Page 3 Thank you for choosing Volkswagen By purchasing this Volkswagen, you have become the owner of a vehicle fitted with the most up-to-date technology and a multitude of convenience functions for your use and enjoyment. Before using your vehicle for the first time, please read and observe the information in this owner's manual.
Page 4: Table Of Contents
Table of Contents Vehicle overviews Lights — Front view — Turn signals — Rear view — Vehicle lighting — Driver door — Interior lighting — Driver side Vision — Centre console — Wipers — Front passenger side — Mirrors — Controls and displays in the roof —...
Page 5 — Cybersecurity — Washer fluid — System update — Coolant — Car2X communication — Brake fluid — Volkswagen We Connect Start — 12-volt vehicle battery — Privacy settings — User administration Wheels and tyres — Activating functions (We Upgrade) — Tyre monitoring system —...
Page 6 — Declaration of conformity for radio systems in countries outside of Europe 380 Technical data — Notes on technical data — Vehicle identification number — Type plate — Safety certificate — Vehicle data sticker — Dimensions — Electric drive Abbreviations used Index Table of Contents...
Page 7 About this owner’s manual This owner's manual is valid for all model vehicle's direction of travel, unless other- types and versions of your Volkswagen. The wise indicated. owner's manual describes all equipment and — Illustrations help with orientation and models without indicating whether the should be regarded as a general guide.
Page 8 Description of symbols Refers to a section within a chapter that contains important information and safety notes that should always be observed. Indicates the end of a section. Indicates situations in which the vehicle must be stopped as quickly as possible. The symbol means “Trademark”...
Page 9 ................... Behind a cover: mounting for towing eye ..............Behind a cover: radar sensor for assist systems ............In the Volkswagen badge: camera for assist systems ..........Bonnet release lever with bonnet space underneath ..........Windscreen: — with vehicle identification number ................
Page 10 Rear view Fig. 3 Overview of vehicle from rear. Roof aerial ........................High-level brake light Rear window: — with rear window heating ..................— with rear window wiper ..................— with window aerial ....................Number plate light ......................Area: — of the button for opening the boot lid ..............
Page 11 Driver door Fig. 4 Driver door (left-hand drive vehicles): controls (mirrored for right-hand drive vehicles). Door release lever Central locking system indicator lamp ............... Touch control for deactivating the rear electric window buttons and activating the electric childproof lock ..................89, 81 Touch control for locking and unlocking the vehicle ..........
Page 12: Vehicle Overviews
Driver side Fig. 5 Overview of the driver side (left-hand drive vehicles). Vehicle overviews...
Page 13 Fig. 6 Overview of the driver side (right-hand drive vehicles). Touch panel: — for light functions ..................... — for window heating and window ventilation ............Vent ..........................ID. Light (light strip between windscreen and dash panel) ........Turn signal and main beam lever ................
Page 14 Infotainment system ....................Touch panel: — for switching the Infotainment system on and off ..........— for setting temperature of air conditioning system or heating and fresh air system ........................— for volume adjustment Touch control for switching the hazard warning lights on and off ....
Page 15: Centre Console
Centre console Fig. 7 Overview of the lower section of the centre console. Card holder Stowage compartment — with removable drink holder — with contact area for the vehicle key for emergency start ......... Under a cover: stowage compartment — with USB ports ......................
Page 16: Front Passenger Side
Front passenger side Fig. 8 Front passenger side (left-hand drive ve- Fig. 9 With open front passenger door (left- hicles): overview of dash panel (mirrored for hand drive vehicles): key-operated switch in the right-hand drive vehicles). dash panel (mirrored for right-hand drive vehi- cles).
Page 17: Driver Information
Driver information Symbol Meaning Symbols in the instru- Do not drive on! ment cluster Brake system fault → page 134, → page 178 The warning and indicator lamps can light up individually or in combination and indicate Do not drive on! warnings, faults or certain functions.
Page 18 Symbol Meaning Symbol Meaning Flashes: Electronic Stability Control (ESC) or traction con- Do not drive on! trol system (TCS) regulating → page 192 12-volt vehicle battery → page 323 Lit: Electronic Stability Control (ESC) faulty → page 192 High-voltage battery empty —...
Page 19: Symbols In The Instrument Cluster
Symbol Meaning Symbol Meaning 12-volt vehicle battery → page 323 Do not drive on! Low charge level of the high- Low tyre pressure → page 327 voltage battery → page 285 High-voltage battery empty → page 285 Do not drive on! Adaptive chassis control fault Fault in the Tyre Pressure Mon- →...
Page 20: Instrument Cluster
Instrument cluster Symbol Meaning Speed regulation due to speed limit → page 150, → page 158 Introduction to the topic Main beam or headlight flasher → page 105 When you activate the vehicle’s drive system after the 12-volt vehicle battery has been to- Auto Hold function switched on tally discharged, replaced or after a jump →...
Page 21 Event in the digital instrument cluster The ID. Cockpit is a digital instrument Information and warnings are shown as an cluster with a high-resolution LC colour event in the digital instrument cluster. The display. By selecting different informa- event display appears in the digital instru- tion profiles, displays from the driver as- ment cluster from above and is hidden again sist systems and other displays can be...
Page 22 · The displayed value is calculated and updated Always make sure the high-voltage bat- depending on the driving style and ambient tery has sufficient charge! conditions. The range can therefore also vary WARNING even for a fully charged high-voltage battery. When the charge level of the high-voltage Reserve range battery reaches the reserve range, this may...
Page 23 change, e.g. the acceleration performance The power display shows the current of the vehicle. performance capability of the electric · Always adapt your speed and driving drive and the current drive power. style to suit visibility, weather, road and traffic conditions as well as the charge level of the high-voltage battery.
Page 24 gether with the instrument lighting In augmented reality HUD , information → page 111. can be projected directly into the driver's field of vision depending on the situation. — Select the content of the head-up display, The information may be for navigation e.g.
Page 25 — Speed warning for winter tyres. Speed warning settings can be made in the vehicle settings in the Infotainment system — Road signs detected by the Dynamic Road → page 31. Sign Display system → page 25. — Remaining charging time during charging Range display of the high-voltage battery.
Page 26 and symbols can vary depending on the ver- Driver Alert System (break sion of the instrument cluster. recommendation) Priority 1 warning Please refer to at the start of the chap- The red central warning lamp flashes or lights ter on page 18. up, in some cases together with acoustic warnings or additional symbols.
Page 27 · Switching on and off The driver is responsible at all times for their fitness to drive. You can switch the Driver Alert System on · and off in the menu in the Info- Assist systems Never drive a vehicle when you are tired. tainment system.
Page 28 tional sign in the head-up display and in the Display of road signs instrument cluster. Displays In addition to speed limits and overtaking re- strictions, Dynamic Road Sign Display also detects the road sign which indicates that all restrictions have been lifted on motorways and main roads in Germany.
Page 29 (0 mph), 5 km/h (3 mph) or 10 km/h (5 mph) — Variable road signs on gantries (changea- above the permitted speed. ble road sign display using LEDs or other light sources). Trailer mode — Out-of-date map material in the Infotain- In vehicles with a factory-fitted towing ment system.
Page 30 The symbols displayed may differ Eco assistance slightly depending on vehicle equip- ment and model. Symbols may be altered or Please refer to at the start of the chap- upgraded by a system update. ter on page 18. As soon as you follow the instruction and take your foot off the accelerator, the vehicle will adapt brake energy recuperation and the driving speed, depending on the selected...
Page 31 er assist systems. The button for the driver WARNING assist systems is located on the control panel The system uses brake energy recuperation under the Infotainment system. to reduce the vehicle speed and does not In the menu, you can switch indi- assist systems activate the vehicle brake.
Page 32: Infotainment System Controls And
Infotainment system con- Service interval display trols and displays Please refer to at the start of the chap- ter on page 18. Introduction to the topic Service events are displayed on the instru- ment cluster and in the Infotainment system. The Infotainment system combines key Service notification vehicle systems in a central operating...
Page 33: Id. Light
— Auxiliary heater or stationary air condition- Vehicle settings menu ing. — Interior monitoring. Please refer to at the start of the chap- ter on page 30. Hiding The Exit menu is automatically hidden when You can switch individual functions and you leave the vehicle.
Page 34: Safety
Safety Brightness Touch the function button in Brightness the control centre. General notes Adjust the brightness by means of the touch slider. Preparing for a journey and driving safety Observe the following information both be- Touch the function button on the Vehicle fore and during every journey to ensure your Infotainment system.
Page 35 Volkswagen recommends ✓ Tyre pressure → page 332. that you visit your Volkswagen dealership be- ✓ Vehicle lighting → page 103 necessary fore travelling abroad to find out about any...
Page 36: Sitting Position
The number of vehicle occupants must NOTICE never exceed the number of seats with seat belts in the vehicle. Volkswagen is not responsible for any vehicle · Always secure children in the vehicle in damage caused by inadequate servicing work an authorised child restraint system or lack of Genuine Parts.
Page 37 tually increase the risk of injury during — Never travel on a seat without wearing the an accident. seat belt. — Never travel in the luggage compartment. WARNING The dangers of assuming an Every incorrect sitting position in the vehi- incorrect sitting position cle increases the risk of severe or fatal inju- ries in the event of an accident or sudden...
Page 38: Seat Belts
Fig. 18 a correct sitting position is assumed. Volks- — Adjust the height so that you can reach wagen recommends using a Volkswagen the highest point of the steering wheel. dealership for this purpose. — Always leave both feet in the footwell to...
Page 39 Volkswagen for the to their seat and keep it fastened prop- vehicle. Seat belts subjected to stress erly throughout the trip. This applies to...
Page 40 Belt status display for the rear seats (de- WARNING pending on country and equipment) The buckle-up request is designed to de- tect adult persons. If a seat is occupied by lighter persons, in particular children, the detection will not be reliable. The buckle- up request also does not respond or only in a limited way if child seats and seat sup- ports are used.
Page 41 vehicle is in motion, both the moving vehicle What happens to vehicle oc- and its occupants gain “kinetic energy” cupants who have not fas- → Fig. tened their seat belts The higher the vehicle speed and the heavier the weight of the vehicle, the greater the Please refer to at the start of the chap- amount of energy that will be released in the...
Page 42 terior, e.g. the steering wheel, dash panel, or Seat belt protection windscreen → Fig. The airbag system is not a substitute for the Please refer to at the start of the chap- seat belts. When triggered, the airbags only ter on page 36. provide additional protection.
Page 43 Accident statistics have shown properly worn ✓ Always fasten the seat belt correctly be- seat belts to be an effective means of sub- fore every journey and keep it fastened stantially reducing the risk of injury and im- while the vehicle is in motion. proving the chances of survival in a serious accident.
Page 44 In vehicles with a proactive occupant protec- Unfasten seat belts only when the vehicle is tion system, the driver and front passenger stationary → seat belts are automatically tensioned in cer- — Press the red button in the buckle tain situations → page 45. →...
Page 45 — Seat belt height adjuster for the front seats → page 44. — Height-adjustable front seats → page 34. WARNING Incorrect seat belt routing can cause severe injuries in the event of an accident or a sudden braking or driving manoeuvre. ·...
Page 46 Belt retractor, belt tensioner, mum level of protection. Volkswagen recom- belt tension limiter mends using a Volkswagen dealership for this purpose. Please refer to at the start of the chap- ter on page 36.
Page 47: Proactive Occupant Protection System
belt tensioner works together with the airbag will not always be noticeable. The conse- system. If the vehicle rolls over, the belt ten- quence may be that the belt tensioners could sioner will not be activated if the curtain air- function incorrectly, or not function at all, in bags are not triggered.
Page 48 Speed range Functions of the proactive oc- The basic function of the proactive occupant cupant protection system protection system is available when driving forwards at speeds from approx. 30 km/h Please refer to at the start of the chap- (19 mph). ter on page 45.
Page 49: Airbag System
Setting in driving profile selection — If the fault persists, go to a qualified work- shop and have the proactive occupant pro- In vehicles with driving profile selection, the tection system checked. proactive occupant protection system is adapted to the special vehicle setup of the Depending on the malfunction, addi- respective driving profile.
Page 50 · Airbags that have been triggered, and solvents. any affected system parts, must imme- diately be replaced with new parts that are approved by Volkswagen for the ve- Type of front passenger front hicle. · airbag system Repairs and modifications to your vehi- cle should only be carried out by a quali- fied workshop.
Page 51 — Yellow indicator lamp in the instrument cluster display. Airbag system with front passenger front airbag deactivation The front passenger front airbag can be deac- tivated manually by means of a key-operated switch → page 53. Fig. 32 In the roof console: indicator lamp Characteristics of the airbag system with (schematic diagram) for activated front passen- front passenger front airbag deactivation:...
Page 52 The front passenger front airbag may Front passenger front airbag trigger during an accident in spite of the switched on fault. The yellow indicator lamp for the activated front passenger front airbag lights up for around 60 seconds after the ignition has been switched on or after switching on the Troubleshooting front passenger front airbag with the key-op-...
Page 53 Whether or not the airbag triggers is deter- — Belt tensioners for the driver and front mined by the vehicle deceleration rate passenger and also on the rear outer seats caused by the collision and registered by the if in conjunction with side airbags. electronic control unit.
Page 54 — If the impact speed in a collision is lower Always keep as far away from the front air- than the reference value specified in the bag as possible → page 34. This allows the control unit. front airbags to inflate fully when triggered, thus providing maximum protection.
Page 55 the ring at the 9 o'clock and 3 o'clock → Fig. 35. Around three quarters of the positions. key bit should be inserted in the key switch at this point → · Adjust the driver seat so that there is at least 25 cm (approximately 10 inches) —...
Page 56 Confirmation that the front passenger front NOTICE airbag has been deactivated If the key bit is not inserted far enough, the A deactivated front passenger front airbag is key switch could be damaged when the key is indicated only by a continuously lit PASSEN- turned.
Page 57 · Side airbags are installed for the front seats If too much pressure is applied to the → Fig. 36. The side airbags are located in the backrest side bolsters, the side airbags outer seat backrest cushions of the driver may not be triggered correctly, may not seat and front passenger seat →...
Page 58 Central airbag WARNING Once triggered, the airbag inflates in frac- Please refer to at the start of the chap- tions of a second at very high speed. ter on page 47. · Always leave the deployment zones of the curtain airbags clear. ·...
Page 59: Safe Transport Of Children
Volkswagen dealership or visit the Volkswa- cle. Otherwise the central airbag may gen website. not be able to inflate once triggered.
Page 60 — Weight class. ter protection than booster seats with no — Size class. backrest. Volkswagen therefore recom- — Approval category (universal, semi-univer- mends the use of child seats with a back- sal, vehicle-specific or i-Size).
Page 61 Child seat approval categories and legal requirements take precedence over the information given in this owner's manual. Child seats can be classified as “universal”, “semi-universal” “or vehicle-specific” (all in Information on fitting a child seat accordance with regulation ECE R 44) or “i- Observe the following general information Size”...
Page 62 The child seat must be specially authorised by the manufacturer for use on the front passenger seat in vehi- cles with front and side airbags. Volkswagen dealerships keep an up-to-date list of author- ised child seats.
Page 63 Child seats with a support foot can only be used on the front passenger seat and the outer rear seats → Recommended child seat securing systems Volkswagen recommends that child seats are secured as follows: — Infant carrier or rear-facing child seat: ISOFIX and support foot.
Page 64 — Front-facing child seat: ISOFIX and top Applies only in Australia: tether and possibly also support foot. WARNING WARNING Child restraint anchorages are designed to Incorrect use of the support foot can cause withstand only those loads imposed by cor- severe or fatal injuries.
Page 65 — Size class: the size class shown corre- sponds to the permissible weight range of the child using the seat. The size class is indicated on the ECE approval label for child seats with “universal” or “semi-uni- versal” approval. A size class indication is affixed to the child seat.
Page 66 — Fold down any protective caps that may — Perform a pull test on both sides of the be fitted on the ISOFIX or i-Size anchor child seat to check that the child seat is points. properly engaged. — Push the attachment arms of the child If the child seat is fitted with a support foot, seat in the direction of the arrow onto the the foot must stand firmly on the floor of the...
Page 67 — Push the attachment arms on the child seat into the ISOFIX anchor points as shown by the arrows→ page 62. The child seat must click and audibly securely into place. — Remove the luggage compartment cover if necessary. — Only applies to the Top sports seat: Feed the top tether through the opening in the backrest →...
Page 68: In An Emergency
Front passenger seat Seats on the Child's Front passenger Front passenger Group rear bench weight front airbag acti- front airbag deac- seat vated tivated Group 0 up to 10 kg Group 0+ up to 13 kg Rear facing 9 to 18 kg Group 1 Forward facing 9 to 18 kg...
Page 69 Seek expert assistance if necessary. WARNING When the hazard warning lights are switched Ignoring any of the items on this important on, for example if you are being towed, you safety checklist can lead to accidents and can still indicate a change in direction or lane severe injuries.
Page 70 ✓ If necessary, remove all persons from WARNING the hazard area and provide first aid. In the event of a fire, an explosion and ✓ Report the accident to the fire service. leaking hazardous substances can cause se- Inform the fire service that the vehicle in rious injuries.
Page 71 the boot lid open, grasp the warning triangle Legally required eCall Emer- at the recess and turn by 90° towards the gency System front of the vehicle. Then remove the warn- ing triangle through the opening. The warning triangle must comply with legal requirements.
Page 72 ous situations. A voice connection is estab- WARNING lished with a public emergency call centre. The following conditions may limit or pre- The call centre communicates in the lan- vent the execution of a manual or automat- guage of the country in which the vehicle is ic emergency call: located.
Page 73 pressing the emergency call button — Type of vehicle drive. → Fig. 52 — Vehicle type. Rescue measures will be initiated automati- — Type of trigger (automatic or manual) cally if there is no response to questions from — Type of call. the public emergency call centre.
Page 74 — Drive immediately to a qualified workshop. — Have the fault rectified. Safety...
Page 75: Opening And Closing Vehicle Key
Opening and closing high or very low temperatures depend- ing on the season. This can cause serious injuries and illness or fatalities, especial- Vehicle key ly among small children. NOTICE Functions of the vehicle key Protect the key from moisture and excessive vibration.
Page 76 We recommend that you — Insert the spare key in the slot → Fig. 55 have this service carried out by a Volkswagen , press in the direction of the arrow and dealership or a qualified workshop. lever off the cover.
Page 77: Keyless Locking And Starting System "Keyless Access
Fig. 58 Keyless Access: operating ranges. Additional or replacement vehicle keys Configuring Keyless Access can be obtained from a Volkswagen dealership. The behaviour of the keyless access locking and starting system Keyless Access can be Keyless locking and starting system “Keyless Access”...
Page 78 set in the menu in the Infotainment erating range of the boot lid. The boot lid will Vehicle system. be locked again after closing. If the Keyless Access function is deactivated, Please note: When "Central locking, all doors" the functions of the system may be restric- and "Keyless Access unlocking when ap- ted.
Page 79: Doors And Central Locking Button
Doors and central locking All turn signals flash four times The vehicle key used last is still in the vehicle. button — Remove the key and lock the vehicle. Introduction to the topic Automatic deactivation of the sensors The sensors will be deactivated in the follow- ing circumstances: The doors can be locked manually and, in some cases, also unlocked manually, if the...
Page 80 winds or if the vehicle is on a slope. This NOTICE could lead to injuries. People who are locked in the vehicle can un- · Always keep a good grip on the handle lock the doors in an emergency by pulling the when opening and closing doors.
Page 81 Automatic locking and un- Central locking touch control locking Please refer to at the start of the chapter on page 77. Please refer to at the start of the chapter on page 77. Automatic locking (Auto Lock) The vehicle locks itself automatically at speeds above approximately 15 km/h (9 mph).
Page 82 driver door is unlocked. Observe the informa- Opening and closing the driv- tion about the anti-theft alarm → page 83. er door manually — The alarm is triggered when the driver door is opened → page 83. Please refer to at the start of —...
Page 83 — Insert the spare key in the vertical slot and indicator lamp in the touch control turn → Fig. lights up yellow when the childproof lock is active → Fig. — Secure the rubber seal again. — Ensure that the door is locked. WARNING —...
Page 84 — Switch on the ignition. There is a fault in the locking system. — OR: deactivate the interior monitor and — Go to a qualified workshop. Volkswagen the anti-tow alarm → page 83. recommends using a Volkswagen dealer- ship for this purpose.
Page 85: Anti-Theft Alarm
cess if the 12-volt vehicle battery or button — If the 12-volt vehicle battery is disconnec- cell in the vehicle key is weak or discharged. ted. The vehicle can be locked or unlocked man- — If the rear window is broken. ually →...
Page 86: Boot Lid
Depending on the equipment, the function of activated until all doors and the boot lid are interior monitoring may be impaired if a load closed. guard is used. SAFELOCK is also deactivated when the interior monitoring system and an- Temporarily switching off the interior moni- ti-tow alarm are switched off →...
Page 87 · Close and lock the boot lid and all vehi- NOTICE cle doors when the vehicle is not in use. Never use the rear window wiper or the rear Ensure that no one remains in the vehi- spoiler to fix or hold a load. This may result in cle.
Page 88 Closing the boot lid — Pull the boot lid down with force by the handle in the interior trim so that it en- gages in the lock → Fig. 66, → A symbol in the instrument cluster display in- dicates that the boot lid is opened or not properly closed.
Page 89 Pressing the button again will move the The boot lid can be unlocked and opened boot lid back to its starting position. with a foot movement if there is a valid vehi- cle key within the operating range of the Signal tones boot lid.
Page 90 · Always switch off the Easy Open func- Easy Close allows a maximum of one vehicle tion via the Infotainment system before key to be locked into the boot. carrying out any maintenance and repair The closing operation will be interrupted as work.
Page 91: Windows
— During heavy rain, Easy Open may be de- Troubleshooting activated in order to prevent accidental activation. Please refer to at the start of the chapter on page 84. Windows Boot lid cannot be opened or closed — Check whether the boot lid is blocked by an obstacle.
Page 92 If the electric windows in the rear in the front doors will be activated again af- windows are not operated after oper- ter around ten seconds. ation has been activated, operation of Press and hold the REAR touch control briefly the electric windows in the front again to deactivate the function.
Page 93 safety button so that they cannot be — If the closing procedure takes longer than opened or closed. several seconds, the roll-back function will be reactivated. If it is still stiff or obstruc- NOTICE ted, the window will stop and open again automatically.
Page 94: Steering Wheel
Steering wheel The one-touch function can be restored for individual windows or for several windows at the same time. Adjusting the steering Touch panels do not react as expected wheel position Moisture, dirt, grease etc. can restrict func- tioning of the touch panel. Make sure that the touch panels are always clean and dry.
Page 95: Seats And Head Restraints
Seats and head re- — Push the lever up firmly until it is flush with the steering column trim → straints WARNING Front seats Incorrect use of the steering wheel position adjustment and incorrect adjustment of the steering wheel can cause serious or fatal Introduction to the topic injuries.
Page 96 sition any body part directly against or WARNING too close to where the airbags are fitted. Any lighters in the vehicle could be dam- aged or accidentally lit. This could lead to WARNING serious burns and other injuries. Incorrect adjustment of the seats can cause ·...
Page 97 Fig. 75 Switches on the front left seat, adjust- ing the front seat forwards or backwards, adjust- ing the backrest and the seat cushion height and tilt. Slides the seat forwards or back- Fig. 74 On the left front seat: controls. wards.
Page 98: Rear Seats
· The risk of serious injury is increased for WARNING passengers on the rear seats if they are Careless or unsupervised use of the electric not sitting upright because the seat front seats can result in severe injuries. belts are incorrectly positioned. ·...
Page 99 Open Velcro fasteners may also cause The red marking → Fig. 77 should no lon- damage. ger be visible. WARNING Folding the backrest of the Injuries can be caused if the rear seat back- rest is folded forwards and backwards rear bench seat forwards and without due care and attention.
Page 100: Head Restraints
· Before folding the rear seat backrest for- Head restraint adjustment for taller people wards, always adjust the front seats so Push the head restraint up as far as it will go. that the rear head restraints or rear seat cushions do impact the front seats.
Page 101 Adjusting the height of the rear head re- Adjusting head restraints straint — While pressing the button → Fig. 79 Please refer to at the start of the chapter on page 98. necessary, push the head restraint up or down in the direction of the arrows. The head restraint must engage securely into position.
Page 102: Seat Functions
Seat functions — Adjust the head restraint so a correct sit- ting position can be assumed. Centre armrest Fig. 81 Rear head restraint: removing. Removing the rear head restraints Fig. 82 Rear fold-out centre armrest (illustra- tion). — If necessary, adjust the backrest so that the head restraint can be removed.
Page 103 Accessing driver seat and exterior mirror set- Memory function tings — When the vehicle is stationary, the ignition is switched off and one vehicle door is open, briefly press the corresponding memory button. After around 10 minutes, the stored positions can no longer be ad- justed automatically.
Page 104: Lights
Lights Massage function Turn signals Switching turn signals on and Fig. 84 In the lower area of the driver seat: button for massage function. When the massage function is switched on, the lumbar support moves and massages the lumbar region. The curvature of the lumbar support (mas- sage intensity) can be individually adjusted in three levels during operation by repeatedly...
Page 105: Vehicle Lighting
The convenience turn signal can be activated The dipped beam headlights are and deactivated in the vehicle settings in the switched on. The indicator lamp lights Infotainment system → page 31. up green. Automatic headlights: dipped beam is WARNING switched on or off depending on the brightness level →...
Page 106 headlights , the dipped beam headlights WARNING will be switched on independently of the am- The side lights or daytime running lights bient brightness level. are not bright enough to illuminate the In vehicles with a factory-fitted tow- road ahead and to ensure that other road ing bracket: the vehicle's rear fog light users are able to see you.
Page 107 Automatic headlights Switching main beam on and When the automatic headlights function is switched on, the vehicle lighting and the in- strument and switch lighting will switch on under the following conditions. — The light sensor has detected darkness. — The windscreen wipers have been switch- ed on for an extended period.
Page 108 cles driving in front are detected. Main-beam — In tight bends, on steep hill crests or in control normally also recognises illuminated dips in the road or when oncoming traffic areas such as towns and deactivates main is half-hidden. beam while driving through them. —...
Page 109 · Regularly check the area of the wind- — OR: main-beam control switched on and screen that is in the camera's field of view active: pull back the turn signal and main for damage. beam lever. — OR: main-beam control switched on and not active: touch the turn signal and main beam lever forwards to switch on manual Advanced main-beam control...
Page 110 · Always check the lights yourself and ad- light cluster on the corresponding side of the just them to the prevailing conditions for vehicle light up. lights, visibility and road traffic. — Switch off the ignition. · The main-beam control may not be able —...
Page 111 duration of the one-sided parking light is — OR: switch on the ignition. generally double that of the continuous Adjusting entry and exit lighting parking light on both sides. The switch-off delay can be set and the func- tion activated or deactivated in the vehicle settings in the Infotainment system Entry and exit lighting (orien- →...
Page 112 The headlight range cannot be adjusted man- fied workshop for permanent conversion. ually if the vehicle has dynamic headlight Volkswagen recommends using a Volkswagen range control. The headlight range is auto- dealership for this purpose. matically adapted to suit the vehicle load lev- el as soon as the headlights are switched on →...
Page 113: Interior Lighting
Interior lighting — If the fault persists, go to a qualified work- shop. Instrument and switch light- Trailer turn signal indicator lamp The indicator lamp flashes green. The indicator lamp goes out if a trailer turn The brightness of the instrument and switch signal or all trailer lights stop working.
Page 114: Vision
Vision Touch-sensitive reading lights with manual dimming function There are touch-sensitive reading lights in Wipers the roof console and above the rear seat row → Fig. 90. The individual reading lights can be switched on or off by touching the light Operating the wiper lever surface.
Page 115 Wiper blades that have become frozen on- Switch for interval stages (vehicles to the glass have been carefully loosened. without rain and light sensor) or adjust- Volkswagen recommends using a de-icer ing the sensitivity of the rain and light spray for this. sensor.
Page 116 the vehicle settings in the Infotainment sys- — Position - the rain and light sensor is tem → page 31. activated, automatic wipe when necessa- Heated washer jets The automatic wipe function can be activated The heating defrosts frozen washer jets. The and deactivated in the vehicle settings in the heating output is automatically regulated Infotainment system →...
Page 117: Mirrors
wipers will stop moving if the obstacle blocks Fault in rain and light sensor their path. Remove the obstacle and switch the wipers back on again. The indicator lamp lights up yellow. The wipers are not switched on automatically if it rains during rain and light sensor opera- Mirrors tion.
Page 118 · Curved mirrors (convex or aspheric) en- mirror. This fluid attacks plastic surfaces. Re- large the field of vision and can make move the fluid as soon as possible, e.g. using objects in the mirror seem smaller and a wet sponge. further away than they actually are.
Page 119 The automatic anti-dazzle function will be — Press the rotary knob in the direction of deactivated in some situations, e.g. when re- the arrows to the front, rear, right or left verse gear is engaged. in order to adjust the exterior mirror. Fold exterior mirrors into the body WARNING electrically →...
Page 120: Protection From The Sun
· If the rotary knob for the electrically adjusta- Do not fold electrically folding exterior ble exterior mirrors is in the position , the mirrors in or out manually as this can dam- exterior mirrors remain folded in. age the electric motor. The exterior mirror heating should be Storing and activating front passenger exte- switched off when it is no longer nee-...
Page 121 · Sun visors should always be folded away Manual operation: swipe forwards over the and sun blinds should always be retrac- function button and hold until the desired ted if they are not being used. position is reached. With some equipment levels, the sun blind In certain circumstances, the lamp can be opened and closed in the vehicle set- above the sun visor will go out auto-...
Page 122: Heating And Air Conditioning System
Heating and air condi- WARNING tioning system Closing the sun blind without the roll-back function can cause serious injuries. · Heating, ventilation, Always close the sun blind carefully. · Ensure that nobody obstructs the path cooling of the sun blind, especially if the roll- back function is not active when it is Introduction to the topic closed.
Page 123 as well as an air conditioning block for the WARNING rear seats depend on the equipment level. Poor visibility through the door windows, In the Infotainment system windscreen and rear window increases the risk of collisions and accidents which can Open the air conditioning settings in cause serious injuries.
Page 124 Switch air recirculation mode on and off → page 123. Briefly increase the cooling system output. The air is cooled and dehumidified in In the Infotainment system: menu tab Air Care cooling mode. The allergen filter in the Air Care Cli- Switch maximum cooling output on matronic can reduce the amount of and off.
Page 125 is active in the Infotainment to prevent the vehicle occupants becoming REAR LOCK system, the rear air conditioning block tired. cannot be operated. Touch on the Infotainment system. Switch the Air Care function on or off via NOTICE Active Do not apply stickers over the heating ele- When does air recirculation mode switch off? ments from the inside to prevent damage to the rear window heating.
Page 126 the seat when the vehicle’s drive system is Seat heating still activated, the seat heating of the front passenger seat will be switched on again au- Please refer to at the start of tomatically. the chapter on page 120. If the seat heating switches off automatical- ly, you can switch on the seat heating again When the vehicle’s drive system is activated, manually if required even if the front passen-...
Page 127 · Do not place any damp or wet objects or To adjust the temperature setting, touch items of clothing on the seat. repeatedly. · Do not spill any liquids on the seat. To switch off the steering wheel heating, touch repeatedly until the symbol is NOTICE coloured grey.
Page 128 Automatic windscreen heating is also active The message Air conditioning system not working cor- when the air conditioning system is switched may be displayed in the in- rectly. Visit workshop. off. strument cluster display. — Go to a qualified workshop and have the Windscreen heating using the defrost func- system checked.
Page 129: Stationary Air Conditioning
Water or water vapour under the vehicle NOTICE If the humidity and temperature outside the Food, medicine and other items that are sen- vehicle are high, condensation can drip off sitive to heat or cold could be either dam- the evaporator in the cooling system and aged or rendered useless by the air flowing form a pool underneath the vehicle.
Page 130 Set the desired temperature using On the basis of the desired temperature, the vehicle calculates the time at which the sta- tionary air conditioning must be switched on Immediate air conditioning of stationary ve- in order to achieve the desired temperature hicle at the departure time.
Page 131: Driving Notes On Driving
Driving nating current (AC) or direct current (DC). You can adjust this setting in the charging set- tings in the Infotainment system → page 279. Notes on driving Air conditioning of vehicle after unlocking Open the menu in Stationary air conditioning Pedals the Infotainment system Touch...
Page 132 · If there are any objects in the footwell, A high level of recuperation will take place if remove them when the vehicle is the accelerator is not pressed in position B parked. → page 140. Recuperation is also increased if the brake NOTICE pedal is pressed.
Page 133 Inform yourself about other ways of through careful braking → protecting the environment. Think Blue. is the global Volkswagen brand for sus- Corrosion on the brake discs and dirt in the tainability and environmental friendliness. brake pads are facilitated through long peri-...
Page 134 A sealing plug must be removed ous injuries and loss of control of the ve- for this purpose. Volkswagen recommends hicle. using a Volkswagen dealership for this pur- · Never drive too close to other vehicles pose.
Page 135 — The water level must be no higher than This considerably reduces the possible range the lower edge of the vehicle body of the vehicle. Volkswagen does not recom- → page 133. mend driving with the boot lid open due to —...
Page 136 NOTICE cause corrosion. Rinse all components that have been exposed to salt water immedi- · Volkswagen is not responsible for any ve- ately with fresh water. hicle damage caused by inadequate servic- ing work or lack of Genuine Parts. ·...
Page 137 This will also occur to a certain extent when WARNING the vehicle is rolling to stop when in overrun The higher the charge level of the high- mode or travelling downhill. voltage battery, the lower the engine brak- The higher the charge level of the high-volt- ing effect from recuperation, to the point age battery, the lower the recuperation and where no engine braking effect may be...
Page 138 — Charge the high-voltage battery when the ent, slow the vehicle using the vehicle charge level is low → page 279. brake. — If a departure is planned in cold weather, Volkswagen recommends performing sta- tionary air conditioning of the vehicle be- Driving...
Page 139: Activating And Deactivating The Vehicle's Drive System
forehand → page 127. The high-voltage Switching on the ignition battery is also heated when this takes Depress the brake pedal. place. This increases the vehicle power OR: press the starter button once. The starter available immediately after the vehicle’s button is located on the left of the steering drive system is activated.
Page 140 or third parties could lock the vehicle, driving in traffic-calmed areas, when ma- activate the vehicle's drive system, noeuvring the vehicle or when reversing. switch on the ignition or operate electri- cal equipment such as the electric win- dows. Deactivating the vehicle’s NOTICE drive system The ignition can be switched on and the vehi-...
Page 141 Thus the vehicle’s drive system can be activa- ted only when a Volkswagen Genuine Vehicle Key with the correct code is used. Coded ve- hicle keys are available from a Volkswagen dealership.
Page 142: Selecting A Position
You can continue to drive. — If the fault persists, seek expert assistance. No valid vehicle key recognised Selecting a position A corresponding display is shown in the ID. Cockpit. If the button cell in the vehicle key is weak or Position switch discharged, it is possible that the vehicle key will not be recognised.
Page 143 turns to its initial position. Turning the switch the vehicle, which can lead to accidents forward once more switches back to D posi- and serious injuries. tion. · Use fast acceleration only if visibility, weather, road and traffic conditions per- mit, and other road users are not put at –...
Page 144: Steering
· Steering Never allow the vehicle to roll in neutral N, particularly if the vehicle's drive system is not activated. Information on steering The steering should be locked every time you Troubleshooting leave the vehicle to make it more difficult for the vehicle to be stolen.
Page 145: Driving Profile Selection
Driving profile selection sistance when steering in some critical driving situations. The driver must steer the vehicle at all times. Counter steering assis- Introduction to the topic tance does not steer the vehicle. By selecting different driving profiles, Troubleshooting the driver can adapt the characteristics of the vehicle systems to the current driving situation, the desired ride com- Steering fault...
Page 146 To select driving profiles, touch again : you can adapt individual ve- Individual or touch the desired driving profile in the hicle systems according to your per- Infotainment system. sonal wishes. Displaying information on the driving profile — To display further information on the se- Standard behaviour of the lected driving profile, touch in the Info-...
Page 147: Driver Assist Systems
Driver assist systems The driving profiles or vehicle systems do not behave as expected. — Note the standard behaviour of the driving Cruise control system profiles and vehicle systems → page 144 Introduction to the topic The cruise control system helps to main- tain a speed set by the driver.
Page 148 · Adapt your speed and distance from the Setting the speed vehicles ahead to suit visibility, weather, You can adjust the stored speed during speed road and traffic conditions. control by the CCS: · Always switch CCS off after use to avoid + 1 km/h (1 mph): Gently press the but-...
Page 149: Speed Limiter
Swipe to the left or right to select the tor beyond the point of resistance. As soon as desired system. the stored speed is exceeded, the green indi- cator lamp will flash and an acoustic warning Press the button. may sound. The speed remains stored in the memory.
Page 150 Cancelling control Operating the speed limiter — Press the button. Please refer to at the start of the chap- The speed remains stored in the memory. ter on page 147. Resuming control — Press the button. The speed limiter is activated again as soon as the current speed is lower than the stored speed.
Page 151: Speed Limiter With Predictive Control
· — If the problem persists, go to a qualified Be prepared to control the speed your- workshop. self at all times. Malfunctions in the Dy- namic Road Sign Display function and For safety reasons, the speed limiter switches out-of-date navigation data can lead to itself off completely only when you release the speed being changed unexpectedly the accelerator once or switch off the system...
Page 152 tion, the announced speed will be reset to Adjusting the announced speed the last-stored speed. + 1 km/h (1 mph): Gently press the but- — The speed limiter with predictive control is ton. not available for detected speed limits be- - 1 km/h (1 mph): Gently press the button.
Page 153: Adaptive Cruise Control (Acc)
Adaptive Cruise Control of the radar sensor is up to approximately 160 m (around 520 ft). (ACC) WARNING Introduction to the topic The intelligent ACC technology cannot overcome the laws of physics, and func- tions only within the limits of the system. Never let the extra convenience tempt you The Adaptive Cruise Control (ACC) main- into taking safety risks when driving.
Page 154 (depending on equipment and not available in WARNING all countries). If the message is shown on ACC ready to start Overtaking the instrument cluster display and the vehi- cle in front moves off, your vehicle will If you indicate left (left-hand traffic: indicate move off automatically.
Page 155 — Driving through road works, tunnels or toll Stationary vehicles stations. — Driving on winding roads, e.g. mountain roads. — Driving offroad. — Driving in multi-storey car parks. — Driving on roads with embedded metal objects, e.g. railway tracks. Fig. 104 Turning and stationary vehicle.
Page 156 Starting control — While driving forwards, press the but- ton. ACC stores the current speed and maintains the set distance. If the current speed is out- side the defined speed range, ACC will set the minimum speed (when driving more slowly Fig.
Page 157 Switch to other driver assist systems In the Assist systems menu of the Infotain- ment system, you can choose whether you Depending on the equipment, you can switch want to start control with the distance set at to the following driver assist systems: the end of the journey or a preselected dis- —...
Page 158: Predictive Cruise Control
· Always set a larger distance in wet or The ACC does not function as expected. snowy conditions or when visibility is — The radar sensor is dirty. Clean the radar poor. sensor → page 355. — The system limits have been exceeded Setting the system behaviour →...
Page 159 · Display → page 25 and the navigation data Be prepared to control the speed your- provided in the Infotainment system. self at all times. If you are driving with- out route guidance or leave the route The predictive cruise control function is calculated by the navigation system or if dependent on the equipment level and is not the vehicle position cannot be correctly...
Page 160 tion, the announced speed will be reset to Speed regulation due to cancellation the last-stored speed. of the speed limit. — Predictive cruise control is not available Speed regulation due to a round- for detected speed limits below around about. 20 km/h (around 15 mph).
Page 161: Area Monitoring System (Front Assist)
Area monitoring system If you adjust the announced speed excessive- ly, predictive cruise control will be termina- (Front Assist) ted. If a speed limit is detected, the predic- Introduction to the topic tive cruise control function will adjust the stored speed even if ACC is deactivated. However, speed regulation will not take place.
Page 162 · — Oncoming vehicle braking when turning. Front Assist can issue unnecessary warnings and carry out unwanted brak- The listed functions are automatically active ing or steering interventions in certain when Front Assist is switched on. complex driving situations, e.g. at traffic islands.
Page 163 Advance warning Urgent warning Automatic brak- Braking interven- tion Vehicle also mov- 30 to 250 km/h 30 to 250 km/h 5 to 250 km/h 5 to 250 km/h (20 to 155 mph) (20 to 155 mph) (3 to 155 mph) (3 to 155 mph) Pedestrian also 30 to 85 km/h...
Page 164 Function limitations Limits of Front Assist Front Assist may not react or may react with a delay or provide with an unwanted re- Please refer to at the start of the chap- sponse in the following situations: ter on page 159. —...
Page 165 — After external force on the radar sensor, pending on the traffic situation or avoid e.g. after a rear-end collision. the object. · — If the windscreen is damaged in the area Pedestrian Monitoring cannot prevent of the camera window. accidents and serious injuries by itself.
Page 166 Volkswagen recommends that Front Assist and all the included functions (country- If there is a risk of the vehicle colliding with dependent) are switched on at all times. Ex- an oncoming vehicle in the adjacent lane ceptions →...
Page 167: Lane Keeping System (Lane Assist)
Front Assist does not function as expected or Troubleshooting is triggered unnecessarily several times. — The radar sensor or camera window is Please refer to at the start of the chap- dirty. Clean the radar sensor and wind- ter on page 159. screen →...
Page 168 · The system is not ready to intervene on both In the following situations undesired in- sides under the following conditions (passive tervention by the lane keeping system system status): can occur or no control assistance is pro- vided by the lane keeping system. This —...
Page 169 within the system limits (system status ac- Driver intervention prompt tive). If there is no steering activity, the system prompts you to drive in the middle of the Displays lane by means of acoustic warnings and a display on the instrument cluster. If you do not react, the system will switch to passive state.
Page 170: Travel Assist
Travel Assist to detergent deposits or coatings. Clean the windscreen → page 355. — The view of the camera is impaired by Introduction to the topic add-on parts or stickers. Keep the area around the camera window free. — The camera has been displaced or dam- Travel Assist combines Adaptive Cruise aged, e.g.
Page 171 Displays WARNING The intelligent technology used in Travel Assist cannot overcome the physical limits specified, and functions only within the limits of the system. Careless or uninten- tional use of Travel Assist can cause acci- dents and serious injuries. The system is not a substitute for the full concentration of the driver.
Page 172 Operating Travel Assist Troubleshooting Please refer to at the start of the chap- Please refer to at the start of the chap- ter on page 168. ter on page 168. Travel Assist is not available or does not function as expected. The indicator lamp lights up yellow.
Page 173: Assist)
— Fault or malfunction. Deactivate and reac- System intervenes. tivate the vehicle’s drive system. — If the problem persists, go to a qualified You can override intervention at any time by workshop. steering, accelerating strongly or braking. Other road users will be warned as follows The control system is interrupted unexpect- when Emergency Assist is actively perform- edly.
Page 174: Lane Change System (Side Assist)
· Do not use Travel Assist and Lane Assist. Emergency Assist not available Go to a qualified workshop and have the system checked. The indicator lamp lights up yellow. A mes- sage will also appear on the instrument clus- ter display. —...
Page 175 wise cause accidents or injuries. The sys- Driving with the lane change tem is not a substitute for the full concen- system tration of the driver. · Adapt your speed and distance from the Please refer to at the start of the chap- vehicles ahead to suit visibility, weather, ter on page 172.
Page 176 The yellow indicator lamp flashes if a pos- You can adjust the basic brightness of the sible critical situation is detected when you display in the Assist systems menu in the In- indicate in the direction of the detected vehi- fotainment system.
Page 177 Touch panels react differently than expected. Moisture, dirt and grease can impede the functioning of the touch panels. — Make sure the touch panels are always clean and dry. Lane change system...
Page 178: Parking And Manoeuvring
Parking and manoeu- parking brake as a result. The vehicle could start to move. vring · Never leave children, people requiring assistance or animals in the vehicle. De- pending on the time of year, very high or Parking very low temperatures can occur inside a closed vehicle.
Page 179: Electronic Parking Brake
Electronic parking brake WARNING If not parked properly, the vehicle may roll Operating the electronic park- away. This can cause accidents, serious in- juries and damage to property. ing brake · Always park the vehicle in the specified order → page 176, Parking. ·...
Page 180 As a result, the vehicle will not be held There is a system fault. securely in a stationary position → — Go to a Volkswagen dealership or qualified workshop. Switching on — Open the vehicle settings in the Infotain- ment system →...
Page 181: General Information About The Parking
· — Open the menu. Make sure that the indicator Vehicle lamp lights up green or — Open the menu. Exterior on the instrument cluster display if the — Open the menu. Brakes vehicle is to be held securely. The vehi- cle is being held by the Auto Hold func- —...
Page 182 · — The detection ranges of the parking sys- Do not allow the parking system displays tems have blind spots in which obstacles to distract you from the traffic around and people are not registered. you. — In some cases, dirt or ice and water on the WARNING sensors and cameras could be registered as an obstacle or impair detection of ob-...
Page 183 Finding a suitable parking space Close current display and end func- tion. To ensure that a suitable parking space can be displayed and detected correctly, the fol- The following also applies to vehicles with lowing prerequisites must be met: Park Distance Control —...
Page 184 The following also applies to vehicles with Braking functions Area View The following systems may be available de- Front perpendicular parking. pending on the vehicle equipment: — Manoeuvre braking function of Park Dis- tance Control → page 184. Rear perpendicular parking. —...
Page 185 Switching on Troubleshooting — The automatic braking intervention func- tion is active as soon as a parking system The parking system is not responding as ex- has been activated by the driver. pected This could have various causes: Switching off —...
Page 186: Park Distance Control
— You can switch the system back on again Park Distance Control warns about an obsta- once you have rectified the cause of the cle by means of colour segments on the Info- problem. tainment system screen and acoustic signals →...
Page 187: Rear View Camera System
Rear view camera system Switching Park Distance Con- trol on and off Introduction to the topic Please refer to on page 179 and at the start of the chapter on page 184. The rear view camera system in the rear of the vehicle makes it easier for the Switching on driver to see behind the vehicle and pro-...
Page 188 Switching the rear view cam- Rear view camera system era system on and off with parking modes: driving into a parking space Please refer to on page 179 and at the start of the chapter on page 185. Please refer to on page 179 and at the start of the chapter on page 185.
Page 189: Area View
Area View — Position the vehicle in front of the parking space → Fig. 116 — Steer so that the yellow lines lead into the Introduction to the topic parking space. The green and yellow lines must be aligned with the side limit lines →...
Page 190: Rear Traffic Alert
— Right screen → Fig. 118 : the individual Switching on and off camera images are displayed correspond- ing to the area selected in the left screen. Please refer to on page 179 and at the start of the chapter on page 187. Switching between the camera images —...
Page 191: Brake Support Systems
Function Fault If the Rear Traffic Alert system has a fault, the following indicator lamp will light up in the digital instrument cluster: The Rear Traffic Alert system has a fault, e.g. sensors are dirty or there is a system error. Things to note for trailer towing Rear Traffic Alert is deactivated when the factory-fitted towing bracket is electrically...
Page 192 · If you drive to close to the vehicle in Brake Assist system front, brake support systems cannot BAS can help to reduce the stopping distance. prevent an accident. If the driver depresses the brake pedal quick- · ly in an emergency braking situation, the BAS Always use suitable tyres.
Page 193 Driving without the brake servo or with re- vere injuries. stricted brake servo function can consider- · Volkswagen therefore recommends ably increase the braking distance and switching off the ESC only in the follow- cause accidents and serious injuries. ing situations: ·...
Page 194 longer available. Go to a qualified work- ESC or TCS is performing control inter- shop as soon as possible. vention Indicator lamp flashes yellow. TCS switched off manually Indicator lamp lights up yellow. ESP Sport switched on Indicator lamp lights up yellow. ESC fault Indicator lamp lights up yellow.
Page 195: Practical Equipment
Practical equipment WARNING Incorrect use of the drink holders can cause Stowage areas injury. · Never place hot drinks in a drink holder. Hot drinks in a drink holder could be Introduction to the topic spilled and cause scalding in any sudden braking manoeuvre or accident.
Page 196 Sockets in the vehicle WARNING Improper use of the sockets and electrical Please refer to at the start of accessories can cause fires and severe inju- the chapter on page 193. ries. · Never leave children unsupervised in the vehicle. Sockets and the devices connec- ted to them can be used when the igni- tion is switched on.
Page 197: Data Transfer - Cybersecurity
— Have the vehicle serviced, repaired and mechanisms that minimise the risk of unau- maintained only by a qualified workshop. thorised access to vehicle systems. Volkswagen recommends using a Volks- wagen dealership for this purpose. Security mechanisms The software and security mechanisms in the WARNING vehicle are subject to ongoing development.
Page 198: System Update
Please refer to at the start of the chap- tory-fitted control unit with eSIM card (OCU) ter on page 196. and are free of charge. Volkswagen pays the connection costs. Availability of a system update The switched-on Infotainment system indi- The system update function is only available cates that a system update is available.
Page 199 Do not use the vehicle. In this case, contact — There are no animals in the vehicle. Volkswagen Customer Care → page 203. — Vehicle is locked. After successful software installation Successful software installation is displayed on the Infotainment system.
Page 200: Car2X Communication
→ page 196, System update. wagen AG website. Can system updates with malware that are Meaning of the symbol not initiated by Volkswagen be installed in the vehicle? Indication that activated Car2X also transmits and receives data in offline Further information → page 195, Cybersecur- mode.
Page 201 — Event data, e.g. for accidents. Switching Car2X on and off Recognising whether Car2X is installed Switching on If you can switch on Car2X communication under in the Infotainment system, this Settings — Press the button on the Infotain- Home means that the vehicle is equipped with ment system.
Page 202: Volkswagen We Connect Start
— Information or warning message. WARNING Introduction to the topic Failure to observe traffic hazard alerts can To use Volkswagen We Connect Start, it must lead to accidents and serious injuries. first be activated online by concluding · Never ignore traffic hazard alerts.
Page 203 NOTICE — Programming departure times. — Charging. Vehicle damage may be caused by factors be- yond the control of Volkswagen AG. Such fac- — Air Conditioning. tors include in particular: — Apple Music®. · Misuse of mobile devices.
Page 204 As the contracting party of the Register with We Connect using your ex- We Connect Start contract with Volkswagen isting or a newly created Volkswagen ID. AG, you must ensure that data protection and privacy rights are guaranteed when your ve-...
Page 205 We Connect Start services. Start services can be impaired or interrupted due to factors that lie outside the control of Further information: www.connect.volkswa- Volkswagen AG. Such factors include in par- gen-we.com. ticular: If you deactivate all We Connect Start — Maintenance, repairs, deactivations, soft-...
Page 206: Privacy Settings
E-mail: IDDIRECT@volkswagen.de — All We Connect Start services are deactiva- We will gladly answer your questions about ted and do not transmit any data. digital services. — The eSIM card is deactivated. Europe-wide. 24 hours a day. 7 days a week.
Page 207: User Administration
Grey globe: it is not currently possi- Effects on online vehicle func- ble to establish a connection to the tions Internet or a connection is currently being set up. If data transfer is restricted, the following Signal strength display of the online function cannot be executed, for ex- eSIM with available mobile com- ample.
Page 208: Activating Functions (We Upgrade)
The ability to activate functions depends on fotainment system, on the Volkswagen web- the build status of the vehicle. Function acti- site or in your Volkswagen We Connect user vation is possible only for some vehicle mod- account. Some functions do not require a de- els and is not possible in all markets.
Page 209: Wi-Fi Hotspot
— Factory-installed OCU or in some countries Depending on the function activated, it will the Volkswagen We Connect control unit. be available either immediately or only after the next driving cycle (deactivation and re- newed activation of the vehicle’s drive sys- tem).
Page 210 In- subject to charges. Due to the poten- Car-Shop. tially high volume of data in use, Volkswagen recommends using a mobile phone tariff The following must be activated in the Set- which includes a data flat rate. For more in-...
Page 211 — Repeat the procedure to connect further ✓ The NFC technology and stowage area of Wi-Fi devices. the wireless charging station are instal- led in the vehicle. The name of the hotspot and the net- ✓ NFC in the Wi-Fi device is activated. work key are automatically generated.
Page 212: App-Connect
WPS is not supported by all Wi-Fi devi- Configuring a Wi-Fi client ces. Establish the connection manually in this case: The Infotainment system can use the WLAN — Set up the Infotainment system as a Wi-Fi hotspot of an external Wi-Fi device, such as hotspot →...
Page 213 App-Connect Volkswagen App-Connect allows content Navigation to the main menu de- App-Connect from Volkswagen apps and third party apps pends on the Infotainment system used. on mobile devices to be shown on the Info- tainment system screen. — HOME...
Page 214 Information on technical requirements, menu. compatible iPhones, certified apps and Select Apple CarPlay technology. availability is available on the homepage of Volkswagen and Apple CarPlay or from your Select Android Auto™ technology. Volkswagen dealership. Select MirrorLink® technology. Connecting Follow the instructions on the Infotainment...
Page 215 Apple CarPlay. The functions described for apps and availability is available on the the Infotainment system are not available. homepage of Volkswagen and Android Auto™ or from your Volkswagen dealership. — The connected iPhone cannot be used as a media device in the main menu.
Page 216 ✓ Depending on the mobile device used, homepage of Volkswagen and MirrorLink or a suitable Car Mode app for using Mirror- from your Volkswagen dealership. Link must be installed on the device.
Page 217: Cable And Wireless Connections
Cable and wireless con- If a connected device malfunctions, re- start the device. In some cases this will nections remedy the fault. Introduction to the topic USB port Some external devices can be connected to the Infotainment system by cable and wire- Please refer to at the start of the chap- less connections present in the vehicle (if in-...
Page 218 Possible fitting locations of USB ports In Bluetooth audio mode, audio files from a Bluetooth audio source (e.g. mobile device) — on the front of the Infotainment system. that is connected via Bluetooth can be played — In the centre console. over the vehicle loudspeakers (Bluetooth au- dio playback).
Page 219: Infotainment System Getting Started
→ page 246. Always switch off the warning and — Register with Volkswagen We Connect to service tones on a connected Blue- use the corresponding services. tooth audio source, e.g. key tones on a mo-...
Page 220 — Digital operating instructions in the Info- · tainment system (where available) Have the central computer removed, in- stalled or repaired only by a qualified workshop. Volkswagen recommends us- ing a Volkswagen dealership for this pur- Safety notes pose. WARNING Please refer to on page 218.
Page 221 · Reduce the volume before switching the can be made only subject to the following audio or media source or connecting prerequisites: a new source. · A mobile device with “unlocked” SIM card and sufficient call credit is connec- WARNING ted to the mobile phone interface of the vehicle.
Page 222 During system startup, only the rear view WARNING camera image can be displayed. Driving recommendations and traffic sym- — The Infotainment system needs to start up bols displayed by the navigation system completely before all displays are available may differ from the current traffic situa- and before it is possible to run functions.
Page 223 — In certain vehicles with Park Distance Con- — TFT display, HD: 1,280 x 720 pixels. trol, the volume of the current audio — Device operation by touch controls, touch- source is lowered automatically when re- ing the screen, buttons in the multifunc- verse gear is engaged.
Page 224 Overview and control elements Please refer to on page 218. Fig. 123 Overview: display and operating unit of the 10-inch (10”) and 12-inch (12”) versions. Screen (touchscreen). Time. Privacy status display, signal strength Further information and tips for oper- display of the eSIM and number of noti- ating the Infotainment system are pro- fications.
Page 225 — To open the additional window, touch the Touch slider for temperature marking for the additional window, keep Touch slider for the driver position and touch your finger on the screen and swipe to the slider for the front passenger position. left.
Page 226 → page 210. App-Connect Operating the Infotainment system Apps Please refer to on page 218. → page 145. Assist systems Opening the instructions (if available) → page 30. Vehicle You can find further information and tips for : here you can find further infor- operation in the instructions for the Infotain- Help ment system.
Page 227 To enlarge the display of images and Adapting tiles maps, slowly move your fingers apart. Configure tiles and the displayed functions of the tiles in the Infotainment system views to OR: to reduce the display of images and adapt the Infotainment system to your needs. maps, slowly move your fingers togeth- Touch the tile and keep your finger on the screen until an additional window...
Page 228 Opening the instructions (if available) — Offline mode. — V2X communication. You can find further information and tips for customisation in the instructions for the Info- — Screen. tainment system. — Time and date. — Touch HOME Custom — Language. —...
Page 229 All fees, content and features are sub- OR: use a cleaning cloth available from ject to change. Satellite and steaming line- Volkswagen dealerships. ups may vary. SiriusXM, Pandora and all re- ✓ In the case of stubborn dirt: lated logos are trademarks of Sirius XM —...
Page 230: Voice Control
distribution of this type of technology out- Differences in voice control side this product requires a licence from systems Microsoft or an authorised Microsoft com- pany. Command-based voice control (standard) Copyright law Here, voice commands must follow a defined Audio and video files saved on data media syntax in order to be recognised correctly, and audio sources are normally subject to na- e.g.: “Navigate to [Town, Street name, House...
Page 231 Opening suggested voice commands Language Stand- Offline Online — Touch HOME Dutch Depending on the content of the tele- Polish phone book, it may be advisable to Portuguese swap the order of the contact's forename and Swedish surname to ensure it is reliably recognised Danish —...
Page 232 self around every 15 seconds. The ring mem- Hallo ID. ory is not active if the activation word is switched off. There is no transmission of data Olá ID. or words spoken in the vehicle. Cześć ID. Switching activation word on and off 안녕...
Page 233: Radio Mode
Radio mode — Combined preset list. — Combination of all stations stored to station buttons in one list. Introduction to the topic — 36 station buttons as storage locations for favourites. In radio mode, you can receive available radio — Station logos. stations on different frequency bands and store your favourites to station buttons for —...
Page 234 Add station as favourite. Tuning, selecting and storing stations Traffic news monitoring (TP) is activa- ted. Please refer to on page 218. The selected traffic news station is No TP not available. Selecting a frequency band or reception Automatic station tracking (AF) is AF off mode switched off.
Page 235 Touch to show the frequency band. To select a station, touch . The SCAN SCAN function button is no longer highlighted. Touch the marking, move on the fre- quency band and release at the desired The SCAN function stops and the station is frequency.
Page 236: Media Mode
it to your vehicle using a WLAN hotspot OR: in media mode, touch Media → page 210. activate Traffic Programme (TP) ✓ Optional: you have purchased data pack- Internet Radio ages from the In-Car Shop for use with Internet Radio is a reception mode for inter- the vehicle’s eSIM →...
Page 237 With some equipment levels, the following Incorrect configuration of a data medium can data media can be used: render it unreadable. — USB data medium, e.g. USB stick. The read time of data media can be increased by the storage capacity, usage state (copying —...
Page 238 — The data of all media sources connec- Symbols for categories and groups of media ted to the Infotainment system is stor- files ed in a media database. Music tracks. — Media streaming (online). Videos. — Media search. General symbols in media operation Playlists.
Page 239 Searching in the folder structure and an Internet connection established be- fore streaming services can be used. All media files of USB devices are filtered ac- cording to categories, e.g. albums. This cate- Setting up a streaming service gory view is always displayed in .
Page 240: Navigation
The selection options in the selection list de- Acoustic navigation announcements and vis- pend on the data attached to the media file. ual guidance direct the driver to the destina- If no genre is specified for music files, for ex- tion.
Page 241 the announcement. All other navigation an- Reducing the map view nouncements are given with this volume set- Recommendation: use your index and middle ting or are muted. finger. — Touch the map twice with two fingers to Navigation announcements are not zoom out at a particular position.
Page 242 formation, to enable you to enter destina- Display current position. tions quickly and to optimise route guidance. Align the map to north. Deleting stored data Display additional window with route Touch Basic functions Delete usage pattern options. Touch confirmation to delete. Align the map to the direction of travel (position, zoom and angle).
Page 243 Other symbols Traffic jam. Step-by-step destination input for an Accident. address. Save as favourite. Ice. Work (company). Road closed. Home (private). Risk of skidding. Danger. POI symbols POIs are displayed on the map when naviga- Road works. tion data is available. Touch the desired POI to start route guidance Strong winds.
Page 244 Current navigation data for larger regions, Destination inputs are located in the main e.g. Western Europe, can be downloaded menu of the navigation system. from the Internet at “www.volkswagen.com” and stored on a suitable USB data medium Opening the menu Navigation available commercially.
Page 245 ites, and home and work addresses so it can Touch the desired destination and hold use this data for route guidance. for a few seconds. Selecting on the map Selecting a destination and starting naviga- tion The navigation map contains active areas at many locations which are suitable for desti- Touch Suggested...
Page 246 Starting navigation Touch Charge here OR touch: Touch Add as stopover Touch the desired contact and address The previously planned charging station will data. be replaced by the newly selected charging station and the route adjusted accordingly. Touch Start If you select , the selected OR: touch .
Page 247 these entries can appear. The possible op- Function descriptions tions depend on the entry touched. Please refer to on page 218 and Closing the additional window at the start of the chapter on page 238. — Touch a free area outside the additional window.
Page 248: Mobile Phone Interface
A forecast arrival time will be displayed. played back using the via the vehicle loud- speakers. You can activate or deactivate the function at any time and also delete the stored data for You can connect up to two mobile devices to the function.
Page 249 — Write text messages (including tem- Start conference. plates). Make emergency call. — Have text messages read out loud. — Message history. Obtain help in the event of break- — Email functions via Bluetooth: down. Obtain information about the Volks- —...
Page 250 — To open text messages and emails, touch device when switched on may interfere with sensitive technical and medical equipment, possibly resulting in malfunction or damage Top left: select active input. to the equipment. Activate voice recording (voice input) to answer and create messages →...
Page 251 · Carry out pairing only when the vehicle Active and passive connection is stationary. At least one mobile device must be connec- ted to the Infotainment system in order to When some mobile devices are paired, use the functions of the mobile phone inter- a PIN is shown on the display of the face.
Page 252 Touch the desired user profile and touch Wireless charging function to delete. Please refer to on page 218. Types of mobile phone inter- face Please refer to on page 218. Depending on country and vehicle equip- ment, the following mobile phone interface types may be present in your vehicle: —...
Page 253 Qi-capable mobile devices with larger dimen- WARNING sions cannot be charged wirelessly. Notifications on the mobile device display Before charging, remove any foreign objects can distract the driver and increase the risk with metallic components such as coins from of a serious accident. the stowage compartment and observe the ·...
Page 254 Using contact data Sending text messages If there are several phone numbers for each Touch and the inbox. Text message contact, you must select the desired phone Touch at the bottom of Enter new message number. the screen and enter a new message. —...
Page 255 Favourites and speed dial buttons A favourite from the telephone book can be assigned to a speed dial button. If an image is stored in the entry, this will be displayed on the speed dial button. Speed dial buttons must be assigned manual- ly and are assigned to a user profile →...
Page 256: Transporting Items
Transporting items er enter the airbag deployment zones while the vehicle is in motion. · Always keep stowage compartments closed while the vehicle is in motion. Stowing luggage and · Stowed objects must never cause pas- loads sengers to assume an incorrect sitting position.
Page 257: Luggage Compartment Cover
· Accelerate carefully and gently. Fitting the luggage compartment cover · Avoid sudden braking and driving ma- — Push the luggage compartment cover into noeuvres. the side retainers from above → Fig. 125 · (lower arrows). Brake earlier than in normal driving. —...
Page 258 The rear part of the luggage compartment floor can be folded forward → Fig. 126. There is a stowage compartment, e.g. for the vehi- cle toolkit, under this → page 292. NOTICE Incorrect use can damage the luggage com- partment floor or the trim of the luggage compartment.
Page 259: Partition
Fitting the partition NOTICE — Take the partition out of the bag, unroll Incorrect use can damage the second lug- and fold open. The partition hinge must gage compartment floor or the trim of the audibly engage. luggage compartment. — Hook one of the retaining hooks of the up- ·...
Page 260 · Always check after installation to make Fitting the partition sure that the retaining hooks of the par- — Take the partition out of the bag, unroll tition are correctly engaged. and fold open. The partition hinge must · Additionally secure all objects in the lug- audibly engage.
Page 261: Luggage Compartment Equipment
Luggage compartment — Pull the partition to the rear slightly and then carefully remove from the mounts in equipment the roof by pulling downwards → Fig. 130 Fastening rings — Press the release button on the transverse rod joint and fold up the partition. —...
Page 262 Suitable lashing, retaining or securing straps and luggage securing systems WARNING are available from qualified workshops. Volkswagen recommends using a Volkswagen The elastic luggage net must be stretched dealership for this purpose. when it is secured to the fastening rings in the luggage compartment.
Page 263 Bag hook Load-through hatch Fig. 133 On the left and right in the luggage Fig. 134 In the rear seat backrest: opening the load-through hatch. compartment: bag hooks. In the luggage compartment, there may be bag hooks for hanging light shopping bags. WARNING Never use the bag hooks for lashing down items of luggage or other objects.
Page 264: Roof Carrier
WARNING a qualified workshop. Volkswagen recom- Objects in the deployment zone of the cen- mends using a Volkswagen dealership for this tre airbag can prevent it from functioning purpose. properly and cause serious injuries.
Page 265 · · Use only roof carriers that have been ap- Only use roof bars and load carrier sys- proved by Volkswagen for your vehicle. tems when they are undamaged and fit- · ted correctly. Never use a roof carrier on a vehicle that has not been approved for use with ·...
Page 266: Towing A Trailer
The roof load limit refers to the combined Notes on use weight of the roof carrier and the load carried on the roof → Please refer to at the start of Make sure you are aware of the weight of the the chapter on page 262.
Page 267 · Take special care when overtaking. Re- DANGER duce your speed immediately if the trail- It is dangerous to transport people in er shows even the slightest sign of snak- a trailer and it may also be illegal. ing. · Never drive faster than 80 km/h WARNING (50 mph) when towing a trailer;...
Page 268 Towing a trailer places additional de- regulations. Before setting off, adjust the ex- mands on the vehicle. Volkswagen rec- terior mirrors so that you have a sufficient ommends additional services between the view of the rear.
Page 269 — The indicator lamp in the button goes out approximately one minute after the tail- Only bicycle carriers that have been approved gate is closed. by Volkswagen for the vehicle must be used. WARNING Mount the bicycle carrier in accordance with the manufacturer's assembly instructions.
Page 270 Read and always observe the assembly correct, please contact a qualified workshop. instructions provided by the bicycle car- Volkswagen recommends using a Volkswagen rier manufacturer. dealership for this purpose. · Never exceed the specified load and overhang.
Page 271 · Have bent pins repaired by a qualified hicle documents always take precedence. workshop. In the interest of driving safety, Volkswagen recommends that you always use the maxi- NOTICE mum drawbar load. The handling of the vehi- If you park the trailer using the support...
Page 272 that you contact a qualified workshop to find Driving with a trailer out about suitable trailers. Please refer to at the start Loading a trailer of the chapter on page 264. The vehicle and trailer should be balanced. For this purpose, the maximum permitted Headlight adjustment drawbar load should be utilised.
Page 273 — Press and hold the button to hold the If trailer snaking is detected, the trailer stabi- vehicle and trailer with the electronic lisation function automatically helps to re- parking brake. duce the trailer's motion using counter steer- ing assistance. —...
Page 274 The cooling system may need to be modified or heat shields may need to be fitted, for ex- ample. Volkswagen recommends using a Volkswagen dealership for this purpose. WARNING Electrical cables that are not connected properly or are connected incorrectly can...
Page 275: High-Voltage Battery Safety Notes
High-voltage battery Only use towing brackets which have been approved by Volkswagen for your vehicle type. Safety notes Introduction to the topic Troubleshooting DANGER Please refer to at the start of the chapter on page 264. The voltage of the high-voltage system is...
Page 276 · Damage to the vehicle or to the high- — Under the bonnet. voltage battery could lead to a leak of Warning signs toxic gases or fluids, either immediately or at a later time. These emitted gases could also potentially cause a fire. Do not inhale these gases.
Page 277: Care Instructions For The High-Voltage Battery
The high-voltage battery can burn. The high-voltage battery must never be ex- Please also observe the valid Volkswagen posed to fire, sparks or naked flames. Al- warranty and guarantee terms for the high- ways handle the high-voltage battery voltage battery.
Page 278: Charging Settings In The Infotainment System
Care instructions longer be charged or the vehicle will no lon- Volkswagen recommends observing the fol- ger start. In the long term, irreversible dam- lowing care instructions: age can be caused to the high-voltage bat- —...
Page 279 ordinates of the vehicle have been Upper battery charge limit (maximum recognised. desired charge level of the high-voltage battery) → page 277. Timer-controlled charging Lower battery charge limit (minimum Menu for a departure time. First open desired charge level of the high-voltage menu.
Page 280 — Add and assign a name to a charging loca- eration. tion (maximum of five). Examples for AC charging Removing a charging location Volkswagen recommends the following — Touch the function button in the vehi- charging settings for AC charging: cle settings in the Infotainment system →...
Page 281: Charging The High-Voltage Battery
— Departure time (maximum of three) Setting departure time → page 279. — Touch the function button in the vehi- — Reduce charging current: Charging current cle settings in the Infotainment system is 8 A. Load on the power grid while charg- →...
Page 282 ✓ The charging cable and charging infra- cle. Consult a Volkswagen dealership for fur- structure are in fault-free and tested ther information. condition → Residual current protection The vehicle is protected against DC residual Charging modes currents (DC residual current). This prevents...
Page 283 Signs WARNING Driving when the charge level of the high- voltage battery is too low can lead to the vehicle breaking down when in traffic, and can lead to accidents and serious injuries. The high-voltage battery can only be charged at charging stations that meet the requirements of the corresponding coun- Fig.
Page 284 Fig. 145 Behind the charging socket flap at the Fig. 146 At the charging socket: fully plugged rear right: charging socket. charging connector (schematic diagram). The charging connector is locked automati- Charging process display → page 284. cally. The LED light unit (charging process Charging socket.
Page 285 — Touch the function button to restart the charging process. The charging con- nector is locked. It may be necessary to authenticate again at the charging station. After charging The charging process display on the charging socket lights up green when the desired charge level has been reached.
Page 286 Charging process display NOTICE Follow the manufacturer's information and Please refer to at the start of instructions on using the charging station. the chapter on page 279. During charging The charging process display on the charging socket pulses green → Fig.
Page 287 — Lights up alternately with the red display: DANGER charging is taking place with a reduced High-voltage components, including the charging current to prevent the vehicle high-voltage battery and the high-voltage from breaking down. A fault is present, cables, may be live and damaged. The volt- e.g.
Page 288 There is a fault in range calculation. Go to Manually releasing the charg- a qualified workshop. ing connector Charging not possible or aborted Please refer to at the start of The charging process display on the charging socket lights up red. the chapter on page 279.
Page 289: Charging Cable
— Press in the area above the catch sockets. → Fig. 150 (area marked blue). Volkswagen recommends using only the sup- — Reach into the opening and release the plied charging cable. flap by pulling. If necessary, use a suitable tool at the coupling point →...
Page 290 Hook the charging cable bag into · one of the front fastening rings in the Have the charging cable checked by luggage compartment. a Volkswagen dealership if there is a malfunction. Instructions for charging connectors and charging cable protection unit NOTICE —...
Page 291 Charging cables must be disposed of in Charging cable for charging an environmentally friendly way and stations with alternating cur- must not be disposed of as household waste. rent (AC) Cleaning the charging cable — Wipe the surface of the charging cable Please refer to at the start with a dry or only slightly moistened cloth...
Page 292 CAUTION The charging cable must not be used as an extension cable. Charging in Norway In Norway, only use a charging cable with a cross-section of 5 x 6 mm → . Before travelling to Norway, check whether your charging cable for charging stations meets the requirements given above.
Page 293 — If the charging current is switched off or Display Meaning reduced again without any discernible ex- → Fig. 154 ternal heat influence, check which green indicator lamp is flashing → Fig. 154. Have High-voltage battery is being the charging cable checked by a Volkswa- charged.
Page 294: If And When Vehicle Toolkit
— In a bag on the left or right in the stowage Adapter for the anti-theft wheel bolt. compartments of the luggage compart- Volkswagen recommends that you carry ment. the wheel bolt adapter in the vehicle toolkit at all times. The code number of —...
Page 295: Wiper Blades
— Push the wiper lever up briefly. the anti-theft wheel bolt and keep it in a safe place – but not inside the vehicle. Activating the service position via the exit Screw-in towing eye. menu Hook for pulling off the centre covers, The service position of the wiper blades can wheel covers and the wheel bolt caps.
Page 296 — Insert a new wiper blade with the same length and design onto the wiper arm. Push it on until it engages. — Place the wiper arms carefully back onto the windscreen. Changing the wiper blade for the rear win- —...
Page 297: Exterior Lighting
· · Do not use fuel, nail varnish remover, paint Never change a bulb unless you are fa- thinner or similar products to clean the miliar with the procedure. If you are un- windows. certain of what to do, the work should be carried out by a qualified workshop.
Page 298: Changing Fuses
Check to see if a fuse has visibly blown Changing the turn signal bulb → page 296. Follow the instructions to change the af- Please refer to at the start of fected bulb → . Always replace bulbs the chapter on page 295. with identical bulbs of the same type.
Page 299 You can a new fuse with the same amp rating obtain further information about the fuse as- (same colour and markings) and size. signment from a Volkswagen dealership. · Never repair a fuse. Several electrical consumers can share a sin- ·...
Page 300 Depending on the market and specification of your vehicle, the fuse numbers and locations may differ to those given in the table. If nec- essary, ask your Volkswagen dealership for the exact fuse assignment. Fuse location → Fig.
Page 301 Right-hand drive vehicle: opening the fuse ® 40 amps, MAXI+ , windscreen heat- box in the dash panel ing. — Open the glove box and empty if necessa- — Reach behind the cover from the side and Fuses in the dash panel pull it backwards.→...
Page 302 If nec- cuit breakers or control units which switch essary, ask your Volkswagen dealership for on again automatically a few seconds after the exact fuse assignment.
Page 303: Jump Starting
Colour coding of fuses NOTICE ® ® ® ® Fuses (ATO - MINI - MAXI and MAXI+ You can damage another location in the elec- Colour Amp rating trical system by using a fuse with a higher amp rating. Black 1 amps Purple 3 amps...
Page 304 · Never charge a 12-volt vehicle battery Jump-start connection point which is frozen or has been frozen. Dis- (earth connection) charged 12-volt vehicle batteries can al- ready freeze at temperatures of around 0°C (+32°F). Please refer to at the start of ·...
Page 305 — Connect one end of the black jump lead C Vehicle with discharged 12-volt vehicle to the jump-start connection (earth con- battery that is being jump-started. nection) of the vehicle providing assis- Vehicle with 12-volt vehicle battery that tance → Fig.
Page 306: Towing
· All work on the 12-volt vehicle battery Make sure that no excessive pulling forces and the electrical system can cause seri- occur and take care to avoid jerking move- ous chemical burns, fire or electric ments. When towing offroad, there is always shocks.
Page 307 · If the power supply of the towed vehicle Notes on towing fails, stop towing immediately and seek expert assistance. Please refer to at the start of the chapter on page 304. NOTICE Towing with a tow-rope or tow-bar can dam- It is still possible to activate the turn signals age the vehicle.
Page 308 port company, that your vehicle is electrically — Select the N position. driven. If the conditions for towing are not met, the vehicle may be towed or pushed on its own four wheels in emergency situations. The towing operation to the recovery vehicle Towing must take place only at walking pace and for a maximum distance of 100 m →...
Page 309 — Turn the towing eye anti-clockwise into Fitting the towing eye at the threaded hole and tighten as far as front possible → Fig. 170 , → . Use a suitable object to screw the towing eye fully and securely into the mounting. Please refer to at the start of the chapter on page 304.
Page 310 NOTICE · The towing eye must always be screwed fully and securely into the mounting. Oth- erwise, the towing eye can be wrenched out of the mounting when the vehicle is being tow-started or towed. · Vehicles with a factory-fitted towing bracket can be used to tow other vehicles only with a tow-bar that is specially de- Fig.
Page 311: Checking And Refilling In The Front Compartment
These emitted gases workshop if you are uncertain. Volkswagen could also potentially cause a fire. Do recommends using a Volkswagen dealership not inhale these gases.
Page 312 · If you have to work underneath the vehi- ant may spray out and cause serious cle, use suitable stands to provide extra burns and other injuries. support for the vehicle. The jack is not — Slowly and carefully turn the cap on sufficient for this task and can fail, the coolant expansion tank anticlock- which can lead to serious injuries.
Page 313 ing work, remove any jewellery and into the correct openings. The use of incor- ties, tie up long hair and pull clothes rect service fluids could result in serious mal- in tightly to avoid them getting functions and engine damage. caught in engine parts.
Page 314 WARNING Ignoring any of the items on this important safety checklist can lead to severe injuries. · Always follow the instructions in the checklist and observe the general safety procedures. Opening and closing the bon- Fig. 175 In the bonnet space: bonnet stay in holder.
Page 315: Service Fluids And Consumables
— Let the bonnet drop into the catch from Display a height of about 20 cm (8 in) – do not press it down! If the bonnet has not closed properly, open it once more and then close it again. The bonnet is flush with the body parts around it when it is closed properly →...
Page 316: Washer Fluid
Washer fluid oped. This also applies to engine oils in the case of combustion engines. For this reason, service fluids and consumables should be re- placed at a qualified workshop. Volkswagen dealerships are kept up to date on all changes. WARNING...
Page 317: Coolant
Volkswagen recom- Volkswagen recommends using a Volkswagen mends using a Volkswagen dealership for this dealership for this purpose. purpose. The proportion of coolant additive must al-...
Page 318 Never mix genuine coolant additives with other coolants that have not been approved Fig. 179 Under the bonnet: markings on the by Volkswagen. coolant expansion tank. · If the liquid in the coolant expansion tank is not pink (colouring results from mixing...
Page 319 — Refill only new coolant according to the the engine is hot. Coolant may spray out and cause serious burns and other inju- Volkswagen specification → page 315. ries. — Only refill coolant if there is still a remain- ing quantity of coolant in the expansion —...
Page 320: Brake Fluid
cooling system when the engine is hot and If the warning lamp does not go out, seek ex- could cause damage. pert assistance. · If a large amount of coolant has been lost, do not refill the coolant until the engine together with has cooled completely.
Page 321 Brake fluid specification Brake fluid level Volkswagen has developed a brake fluid that The indicator lamp lights up red. has been optimised for the brake system in the vehicle. To ensure the best possible oper- Brake fluid level is too low.
Page 322: 12-Volt Vehicle Battery
· The refilled brake fluid must be new. workshop. Volkswagen recommends using a Volkswagen dealership for this purpose. WARNING Information on warning and indicator lamps that light up can be found in the trouble- Brake fluid is toxic. shooting sections at the end of the chapter ·...
Page 323 When you activate the vehicle’s drive ies requires voltage-limited charging → system after the 12-volt battery has Volkswagen recommends using a Volkswagen been totally discharged, replaced or after dealership for this purpose. a successful jump start, you may find that...
Page 324 12-volt vehicle time when the next service is due → page 18. battery with a Volkswagen dealership before Observe the maximum permissible service in- purchase. The ventilation opening of the 12- tervals →...
Page 325 dimensions as the factory-fitted 12-volt Troubleshooting vehicle battery. Please refer to on page 309 WARNING at the start of the chapter on A highly explosive mixture of gases is given page 320. off when the 12-volt vehicle battery is be- ing charged.
Page 326 12-volt vehicle battery has poor charging ca- 12-volt vehicle battery pacity, caused for example by low tempera- tures. The indicator lamp lights up yellow. The fol- lowing messages can be displayed: — Drive a short distance to recharge the 12- volt vehicle battery.
Page 327: Wheels And Tyres Tyre Monitoring System
The reference pressure for the tyre monitor- tyres that have been approved by ing system is the recommended tyre pressure Volkswagen for the vehicle type. for cold factory-fitted tyres at maximum load. The reference pressure corresponds to Do not rely solely on the tyre monitor- the information on the tyre pressure sticker ing system.
Page 328 The rolling circumference can change: drive system has been activated and then stays continuously lit. — If the tyre pressure has been changed. If the Tyre Pressure Loss Indicator shows — If the tyre pressure is too low. a malfunction, tyre pressure cannot be moni- —...
Page 329 OR: to cancel the operation, touch WARNING . The current tyre pressure is not Cancel Differing tyre pressures or tyre pressures saved and the system will not be re- that are too low can cause tyre damage, synchronised. tyre failure, loss of vehicle control, acci- After an extended driving time (at least 20 dents, serious injury and death.
Page 330: Useful Information About Wheels And Tyres
· fied workshop and check and correct the Check tyre pressures regularly when the tyre pressure → page 332. tyres are cold, and always keep to the specified value. If the tyre pressure is · The Tyre Pressure Loss Indicator must too low, it is possible that the tyre tem- always be correctly calibrated.
Page 331 Volkswagen recommends having the wheels the vehicle, causing accidents and serious changed by a qualified workshop. injuries. Different tyre and rim sizes on front and rear · Never drive if wheel bolts are missing or axles loose.
Page 332 This also applies to tyres which appear to still — Old tyres should only be replaced by tyres be in good condition and whose tread depth that have been approved by Volkswagen has not yet reached the minimum value for the vehicle type.
Page 333 This ensures that the tyre dimensions of manufacturers ap- brakes work properly and that the vehicle proved by Volkswagen and must not rub drives quietly and safely. on any vehicle body parts. For technical reasons, it is not generally pos-...
Page 334 All work on wheel rims with bolted-on rings must be carried out by a qualified Tyre pressure for full load. workshop. Volkswagen recommends us- ing a Volkswagen dealership for this pur- pose. Fig. 184 On the driver door pillar: tyre pressure sticker (alternatively on the inside of the charg- ing socket flap).
Page 335 · The appearance of the sticker may differ be- Excessive speeds and overloading of the tween vehicles. It may include additional tyre vehicle can cause overheating, sudden sizes. tyre damage including tyre bursts and detachment of the tread surface, and The wrong tyre pressure will have a negative thus to a loss of control of the vehicle.
Page 336 Tyres must be replaced at the latest — Check and adjust the tyre pressure. when the tread is worn down to the tread wear indicators. — Go to a qualified workshop. Volkswagen · recommends using a Volkswagen dealer- Worn tyres have considerably less grip, ship for this purpose.
Page 337 — How well the tyres are balanced. motion, this may indicate that one of the tyres is damaged. — Adjustments made to the running gear. · Reduce speed immediately and park the Fast cornering, heavy acceleration and hard vehicle without obstructing traffic. braking all increase tyre wear.
Page 338 Tyre lettering and tyre type Please refer to at the start of the chapter on page 328. Fig. 186 International tyre lettering. → Fig. 186Tyre lettering (example), meaning Individual tyre designation of the manufacturer. Product name The tyre complies with the legal requirements of the USA De- partment of Transportation, responsible for tyre safety stand- ards.
Page 339 E after the S. Indicates the position of the tread wear indicator → page 333. Manufacturer. Brand name, logo Marking for Volkswagen Genuine tyres → page 329. Country of manufacture. Made in Germany Country-specific identification for China (China Compulsory Cer- tification).
Page 340 → Fig. 186Tyre lettering (example), meaning SIDEWALL 1 PLY Details of the tyre carcass components: 1 ply of rayon (artificial silk). RAYON TREAD 4 PLIES Details of the tread components: 1 RAYON + 2 STEEL In the example there are 4 plies under the tread surface: 1 ply of + 1 NYLON rayon (artificial silk), 2 steel belt plies and 1 nylon ply.
Page 341 If you use V-rated winter tyres, the speed Winter tyres limits and required tyre pressure will be de- termined by the engine size. You must ask a Volkswagen dealership about the maximum Please refer to at the start of the chap- permitted speed and required tyre pressure.
Page 342 · Never disregard the speed limitation of the winter tyres fitted, even if the per- Volkswagen recommends that you ask your missible top speed of the vehicle is high- Volkswagen dealership for information about appropriate wheel, tyre and snow chain size.
Page 343: Hubcaps
In vehicles with a Tyre Pressure Loss Indicator, the system must be re- synchronised when snow chains are fitted → page 325. Hubcaps Centre wheel trim Fig. 188 Removing the centre wheel trim by turning. — To remove: turn the centre wheel trim clockwise or anticlockwise until it is re- leased from the rim.
Page 344 · Always ensure that the airflow to cool Wheel cover the brakes is not restricted or reduced. This also applies if hubcaps are retrofit- ted. If the airflow is not sufficient, the braking distance could increase signifi- cantly. NOTICE The wheel cover can be firmly fixed and should not be removed using force.
Page 345: Changing A Wheel
Changing a wheel to the P position to reduce the risk of unintended vehicle movement. · Switch on the electronic parking brake. Introduction to the topic · The wheel bolt tightening torque should be checked with a correctly functioning You should carry out a wheel change yourself torque wrench immediately after chang- only when the vehicle is parked safely, you ing a wheel.
Page 346 343. used for your vehicle, consult a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose. Loosening wheel bolts — Fit the box spanner over the wheel bolt as far as it will go →...
Page 347 Tightening torque for wheel bolts WARNING Specified tightening torque for wheel bolts The wrong wheel bolts can loosen while for steel or alloy wheel rims: the vehicle is in motion and cause acci- — 120 Nm. dents, serious injury, and loss of control of the vehicle.
Page 348 · Only use vehicle jacks that have been approved by Volkswagen for your vehicle type. Other vehicle jacks could slip out of position – this includes vehicle jacks supplied with other Volkswagen models.
Page 349 · Never lift the vehicle when the electric — Put the wheel in place. drive is switched on or if the vehicle is — Screw the anti-theft wheel bolt with the tilted to the side or on a gradient. adapter clockwise to the correct position →...
Page 350: Breakdown Set
Breakdown set a safe distance from moving traffic in order to fill the tyre. · Check that the surface the vehicle is Introduction to the topic parked on is level and firm. · All passengers, and children in particular, The breakdown set can be used to temporari- must be at a safe distance and away ly and reliably seal any tyre damage caused from your area of work.
Page 351 You can get a new tyre filler bottle set. from a Volkswagen dealership. Contents of the breakdown set Please refer to at the start of the chapter on page 348.
Page 352 Air compressor. The compressor in the breakdown set con- sists of the following components The breakdown set is located underneath the → Fig. 198: floor covering in the luggage compartment. 12-volt plug. The air compressor from the break- ON/OFF switch. down set may be operated from the Tyre pressure display.
Page 353 wise direction. The seal on the top of the down set. Do not drive on. Seek expert as- bottle is pierced when doing so. sistance → — Remove the plug from the tyre filler hose — Disconnect the air compressor and un- screw the tyre filler hose from the tyre →...
Page 354 the tyre. Do not drive on. Seek expert as- sistance. WARNING If the defective tyre cannot be sealed ade- quately with the breakdown set, the tyre will lose air when driving. This can lead to tyre failure, loss of control of the vehicle, accidents, serious injuries and death.
Page 355: Maintenance Service
— Which components and service fluids were The vehicle data stickers attached to the in- changed. side cover of this owner's manual help ensure that you can have the correct Volkswagen — When your next service is scheduled for. ® Genuine Parts...
Page 356 NOTICE The service intervals and scope of service al- ways apply to vehicles used under normal op- Volkswagen is not responsible for any vehicle erating conditions. damage caused by inadequate service work If the vehicle is operated under heavy-duty or the lack of availability of parts.
Page 357: Vehicle Care
· Always use approved or recommended in which your vehicle is used and the vehicle cleaning products. Suitable accessories are available from your Volkswagen dealership. Follow the application instruc- tions on the packaging. Vehicle care...
Page 358 · · Do not use cleaning agents that contain Do not let contamination or dirt dry. solvents. Solvents can cause irreparable · Have stubborn stains removed by a quali- damage to the airbag modules. fied workshop. · Protect your hands and arms against parts with sharp edges, e.g.
Page 359 — Use water up to a maximum temperature Even if a preservative wax is applied regularly of +60°C (+140°F) only. in the automatic car wash, Volkswagen rec- ommends protecting the vehicle paintwork at — Do not clean windows that are iced up or...
Page 360 Remove snow with a hand brush. Do not use metics. warm or hot water. Use the Volkswagen Gen- uine De-icing Agent (000 096 322) to remove Repair minor paint damage with a touch-up ice.
Page 361 Trim parts made of chrome-plated plastic, work carried out by a qualified work- aluminium or stainless steel and tailpipes: shop. Clean the surface with Volkswagen Genuine NOTICE Chrome and Aluminium Care Product (000 096 319 D). Incorrect cleaning and care may cause vehicle Chrome-plated trim parts can be protected damage.
Page 362 Textiles, microfibre cloth and leatherette — Treat special soiling with Volkswagen Gen- uine Leather Cleaner (000 096 323), e.g. Remove any dirt with Volkswagen Genuine ballpoint pen ink, nail varnish and dried Interior Cleaning Agent (000 096 301). Never spots.
Page 363 — Do not use washing paste or fine deter- gent solutions. — Avoid getting the seat wet. — In the event of uncertainty, contact a Volkswagen dealership. WARNING Failure to clean the parts properly can cause damage to the seat belts, the fasten- ings and the belt retractor.
Page 364: Accessories, Modifications, Repairs And Renewal Of Parts
The Volkswagen dealership is not responsible effect on the control of the vehicle must be for damage caused by technical modifica- approved by Volkswagen for use in your vehi- tions and/or work performed incorrectly. cle and bear the e mark (approval symbol of Such damage is not covered by the Volkswa- the European Union).
Page 365 — On some vehicle models, the Volkswagen The vehicle owner must keep all assembly badge can impair the view of the radar documentation for these conversions and sensor in the front area.
Page 366 Repairs and technical modifications must al- the airbag system. This can result in acci- ways be carried out according to Volkswagen dents and serious or even fatal injuries. specifications → ·...
Page 367 The retrofitting of two- WARNING way radios requires authorisation. Modifications to the vehicle's suspension, Contact your Volkswagen dealership for fur- including the use of unsuitable tyre/rim ther information on installing a two-way ra- combinations, can cause the airbag system dio.
Page 368: Customer Information Warranty
Please refer to your sales contract or contact your Volkswagen dealership for details of the Guarantee for high-volt- warranty and guarantee conditions. age batteries in electric and hybrid vehicles...
Page 369 Legal requirements for the disclosure of data tile. If legal requirements exist, Volkswagen is ob- If you make use of services, e.g. repairs or liged to disclose data stored at Volkswagen maintenance work, the stored operating data...
Page 370 Information about possible reprogramming third parties, e.g. breakdown services. The can be obtained from the Volkswagen dealer- same applies to warranty cases and quality ship. assurance measures. Infotainment functions The data is read using the legally required OBD interface (“On Board Diagnosis”) in the...
Page 371: Event Data Recorder
Volkswagen recom- use online functions. This includes online mends using a Volkswagen dealership services and apps provided by Volkswagen or for this purpose. other third-party providers. Manufacturer services In the case of Volkswagen online services,...
Page 372: Information Stickers And Plates
· Observe the owner's manual. Due to its legal product monitoring obliga- tions, Volkswagen is entitled to use the data NOTICE for field monitoring and also for research purposes and quality improvements. For re-...
Page 373: Fluids In The Air Conditioning System
Type of refrigerant oil. Infotainment system and antennas See workshop information (available only for Volkswagen dealerships). The aerials for the Infotainment system are installed at different points in the vehicle: The air conditioning system must al- — On the windscreen between the glass lay- ways be serviced by trained special- ers.
Page 374: Component Protection
— Consult a Volkswagen dealership for fur- The component protection prevents the full ther information. operation of factory-supplied components...
Page 375: Third Party Copyright Law Information
There are a number of designs for N1 vehicles you with the source code according to the re- based on a Volkswagen passenger car. The spective licence conditions, whereby you will number of seats may be restricted to two or only be charged with the cost of making it four.
Page 376: Declaration Of Conformity For Radio Systems In Europe
The complete text of the EU declaration of Technical data can be found in the vehicle conformity is available at the following inter- documents. net address: WARNING www.volkswagen.com/generalinfo Risk of injury and electric shock from ex- posed wires. Ukraine · Ensure the luggage compartment trim is...
Page 377 GERMANY FS12A FS12P FS12PM FS14 FS19 FS125C FS1744 FS1744M FS94 G09CO4 Key Kessy MQB-A Kessy MQB-B B Radio remote control (auxiliary heater), aux- Kessy MQB-B H Kessy PQ35 Kessy PQ35GP Kessy MQB37W iliary heating (transmitter/receiver unit) Kombiinstrument 1 Kombiinstrument 2 Kombiinstrument 3 Digades GmbH LCW05-VWE1...
Page 378 — Radar sensors for assistance systems, 2GC.035.577.S 2GM.035.577.A 2G0.035.577.A Car2X communication. 2K5.035.525.AB 2K5.035.525.AC 2K5.035.525.AD 2K5.035.525.AE 2K5.035.525.L 2K5.035.525.M ARS4-B ARS5-B BSD 3.0 FR5CPEC LCA 2.0A LRR3 2K5.035.525.Q 2K5.035.525.T 2K5.035.526.AA LRR3 Master & Slave LRR4 LRR4R MRRe14FCR MRRe- 2K5.035.526.AB 2K5.035.526.AC 2K5.035.526.AD vo14F MRR1Plus MRR1Rear RSB19...
Page 379 Remote control (auxiliary heater) 868.7 – 869.2 MHz 25 mW If not otherwise stated, the specifications ap- 869.0 MHz ply to all Volkswagen models or to vehicles that are equipped with the respective radio 868.0 – 868.6 MHz 3.1 mW 868.3 MHz system .
Page 380 Auxiliary heater (Transmitter / Receiver unit) Compensator 868.0 – 868.6 MHz 23.5 mW GSM 900 (uplink: 880 – 868.3 MHz 915 MHz / downlink: 925 – 960 MHz) 868.7 – 869.2 MHz 23.5 mW 869.0 MHz GSM 1800 (uplink: 1,710 – 1,785 MHz / downlink: 1,805 –...
Page 381 FDD LTE band 1: 1,920 – 1,980 0.2 W GSM 1800 (1,710 – 1,785 MHz) GSM 1900 (1,850 – 1,910 MHz) FDD LTE band 3: 1,710 – 1,785 EGPRS 850 (824 – 849 MHz) 0.5 W EGPRS 900 (880 – 915 MHz) FDD LTE band 7: 2,500 –...
Page 382: Declaration Of Conformity For Radio Systems In Countries Outside Of Europe
Declaration of conformity for radio systems in coun- tries outside of Europe Fig. 200 Overview of some type approval numbers Brunei. Argentina. Belarus. Brazil. Malaysia. The manufacturer hereby declares that the following radio systems are in compliance Moldavia. with the basic requirements and other rele- Australia, New Zealand.
Page 383 — Control units with embedded eSIM card. contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar — Mobile phone interface. interferência a sistemas operando em carát- — Volkswagen Car-Net control unit. er primário. — WLAN hotspot. 00939-19-06673 01812-19-05364...
Page 384 NR-ETA/7218- RLO(NR) NR-ETA/7219-RLO(NR) NR-ETA/7220-RLO(NR) Columbia 2018300044 2019802791 2019802792 Indonesia Certificates are available at the following In- Kuwait ternet address www.volkswagen.com/gener- Ref 2410 3399 3421 alinfo. 34539/I/SDPPI/2017, PLG ID: 4211 38132/I/SDPPI/2017, Lebanon PLG ID: 2130 47817/SDPPI/2016, PLG ID: 6094 50459/ 2665/E&M/2018...
Page 385 RAAY/84A/0618/S(18-2241) RAAY/85A/0618/S(18-2242) RLVHE0119-0720 RLVDER316-1666 RLVDER316-2005 RAAY/86A/0618/S(18-2378) RAAY/87A/0718/S(18-2596) RLVHEFS19-1298 RLVHERS17-0286 RLVMABN18-1512 RAAY/89A/0718/S(18-3107) RAAY/92A/1218/S(18-4731) RLVMABN18-1512-A1 RLVVIKO18-0155 RALM/69A/1018/S(18-3829) RCFL/22A/0818/S(18-3109) RLVVIME19-1022 RLVVIME19-1023 RLVVW1718-1092 RCFL/24A/0818/S(18-3152) RFC/21A/0718/S(18-2717) RLVVW1718-1169 RLVVW1718-1170 RLVVW1718-1314 RFC/23A/0818/S(18-3153) RFCL/09A/0218/S(18-0609) RLVVW1718-1315 RLVVW1718-1316 RLVVW1718-1317 RFCL/13A/0618/S(18-2379) RFCL/14A/0618/S(18-2543) RLVVW1718-1507 RLVVW1718-1508 RLVVW1718-1509 RFCL/15A/0718/S(18-2544) RFCL/18A/0718/S(18-2529) RLVVW1718-1517 RLVVW1718-1519 RLVVW1718-1567 RFCL/19A/0718/S(18-2545) RFCL/20A/0718/S(18-2718) RLVVW1718-1568 RLVVW1718-1790...
Page 386 Paraguay Thailand 2018-10-I-000480 2018-10-I-000481 2018-11-I-000612 Class A NBTC ID: 5700619-XXXXMRRe14FCR NBTC ID: 2019-05-I-000243 A57004-17-xxxx NBTC ID: A57019-16-xxxx RT 1751 1297/2019 1298/2019 1752 255.A.2560 Este vehiculo posee el siguiente compo- 1) เคร◌ื ◌ ่ อ งโทรคมนาคมและอ◌ุ ป กรณ◌์ น ◌ี ◌ ้ ม ◌ี ‐ nente de radiofrecuencias, homologado por ความสอดคล◌้...
Page 387 This device complies with part 15 of the FCC This device complies with Part 15 and Part Rules. Operation is subject to the following 18 of the FCC Rules. Operation is subject to two conditions: the following two conditions: (1) This device may not cause harmful inter- (1) This device may not cause harmful inter- ference, and ference, and...
Page 388 1O094.007280-19 0848 UA.R.TR.052.081-20 повний текст декларації про відповідність доступний на веб-сайті за такою адресою: www.volkswagen.com/generalinfo. ЛГ Електроникс Въєтнам Хай Фонг Ко., Лтд., Лот СН2, Транг Дъю Индастриал Парк, Лє Лой Комуна, Ан, Дуонг Дистрикт, Хай Фонг Сити, Въєтнам; Koppelantenne Gen.3 UA.TR.109.0009-18...
Page 389: Technical Data Notes On Technical Data
Technical data — Add-on parts — Roof load Notes on technical data The permitted gross vehicle weight rating and gross axle weight rating must never be exceeded. The permitted values are provided General information on the on the safety certificate (“safety compliance data label”) on the B-pillar on the driver side →...
Page 390 VW Touareg/Auto 5000 AMPV G, K Volkswagen Kaluga Plant Volkswagen Group of America Inc., Volkswagen Puebla Plant Volkswagen de México, S.A. de C.V Volkswagen Zwickau Plant Volkswagen de México, S.A. de C.V Volkswagen Pune Plant LLC Volkswagen Group Rus (Volkswa-...
Page 391: Type Plate
Type plate Fig. 204 Safety certificate (illustration). A safety certificate on the door pillar in the Fig. 202 Type plate (illustration). driver door shows the following information: — Vehicle type Depending on country, the number of the — Manufacturer type approval, e.g. EC type approval number, may be specified.
Page 392: Dimensions
area of the luggage compartment. Depending Depending on the vehicle equipment, on the vehicle equipment, the vehicle data the engine code may be displayed on sticker is affixed under the luggage compart- the instrument cluster → page 22. ment trim on the luggage compartment wall or luggage compartment floor, in the spare wheel well or on the cross panel.
Page 393: Electric Drive
Key to Fig. 206: Length (from bumper to bumper) 4,584 mm Length with a factory-fitted towing bracket 4,692 mm – Turning circle diameter 10.2 m Kerb weight without driver, without payload. Maximum permitted gross vehicle weight rating. Electric drive Electric motor 109 kW, 55 kWh Power, maximum Engine code EBJA...
Page 394 Gross rear axle weight rating 1,120 Maximum trailer weight braked, gradients up to 12 % 1,000 Maximum trailer weight braked, gradients up to 8 % 1,200 Maximum trailer weight unbraked Maximum permitted gross combination weight 3,480 – 3,490 High-voltage system Battery capacity Charging power AC charging, maximum Charging power DC charging, maximum...
Page 395: Abbreviations Used
Abbreviations used Abbreviation Definition A2DP Advanced Audio Distribution Profile: manufacturer-independent technology for audio signal transmission via Bluetooth®. Advanced Audio Coding: format for compressing audio files. anti-lock brake system Alternating Current: alternating current. Adaptive Cruise Control: adaptive cruise control. Automatic station tracking ALAC Apple Lossless Audio Codec: format for compressing audio files.
Page 396 Abbreviation Definition Format for compressing audio files. MPEG Moving Picture Experts Group. Near Field Communication: standard for data transmission in the near range using radio technology. On-Board Diagnostic System. On-Board Connectivity Unit: control unit with emergency call module, com- munication unit and embedded eSIM. PBAP Phone Book Access Profile: manufacturer-independent technology for trans- mission of mobile telephone phone book data.
Page 397: Index
Index Memory function Steering wheel Abroad Adjusting playback volume Extended trips with your vehicle Advanced main-beam control (Dynamic Light Selling the vehicle Assist) Switching on and off see Brake support systems Aerials AC charging Air Care Charging power 391, 392 see Air conditioning sys- 121, 123 see Adaptive Cruise Control...
Page 398 Alarm system Electronic brake pressure distribution (EBD) All-wheel drive Electronic differential lock (EDL) Winter tyres Electronic Stability Control All-year tyres (ESC) 190, 191 Android Auto™ Emergency Assist Connecting Lane change system (Side As- Disconnecting sist) Menu Lane keeping system (Lane As- Requirements sist) Things to note...
Page 399 Battery charge limits Brake fluid level Belt retractor Brake pads 131, 134 Belt status display Brake support systems see Seat belts Changing the brake fluid Belt tension limiter Electromechanical brake servo Belt tensioner Electronic parking brake Disposal Emergency braking function Service and disposal Parking brake Bench seat...
Page 400 Anti-theft alarm Charging connector Central locking button 77, 79 Current identification Central locking touch control Lever for manual release Description Manual releasing Locking and unlocking from the in- Unlocking side Charging infrastructure Single door unlocking Current identification Central locking system Charging power 391, 392 SAFELOCK...
Page 401 Securing with a seat belt Conversions 362, 370 Securing with i-Size Coolant Securing with ISOFIX Checking the coolant level Securing with the top tether Filler opening Standards Refilling Switching off the front passenger front Specification airbag Copyright law Weight classes Cornering light Childproof lock Dynamic...
Page 402 Charging power 391, 392 Travel Assist Warning and information messag- see Driving profile selection Displays, screens De-icing Cleaning and care see Air conditioning system Disposal Deactivating Airbag system We Connect Start services Belt tensioner Deactivating the vehicle’s drive system End-of-life vehicle Deactivating We Connect Start services 203 Used batteries and electronic devi- Declaration of conformity...
Page 403 Dynamic Road Sign Display 25, 26 Checklist Display Fire extinguisher Function First-aid box Function limitations First-aid pack Speed warning Hazard warning lights Trailers Making you and your vehicle safe Warning triangle Emergency Assist Displays Earth connection Switching on and off Troubleshooting see Brake support systems Emergency braking...
Page 404 Fastening rings Rear view camera system Fault memory Fuses see Event memory Changing Filling Colour coding of fuses Safety notes Detecting a blown fuse Fire In the bonnet space What to do In the dash panel Fire extinguisher Preparation for changing First-aid box Types see First-aid kit...
Page 405 Current identification Active charging process DC charging Charging active External energy management Charging connector plugged in Frost Electromechanical brake servo Immediate charging Indicator lamps Off-peak tariff online Outside temperatures Airbag system Preferred charging times Ball coupling Range Brake pad wear indicator Reducing the charging current Brake support systems Releasing the charging connec-...
Page 406 Carrying out functions Troubleshooting Inspection 30, 354 Lane keeping system (Lane Assist) Inspection now! Displays Instrument cluster Switching on and off Service interval display System limits Symbols Troubleshooting Warning and indicator lamps Leatherette Interior mirror Cleaning and care Interior monitoring system Leaving the vehicle Risk of false alarm LED lights...
Page 407 Fastening rings Streaming services General information Using streaming services Load-through hatch Video mode Luggage compartment MEDIA Trailer Bluetooth audio Locking Media connections From the inside Media mode Luggage compartment Equipment Luggage compartment cover Symbols Luggage compartment floor Memory function Luggage compartment floor (sec- Menu ond) Android Auto™...
Page 408 Navigation 238, 240, 242 Old tyres Additional window On-board diagnostic system (OBD) Controlling the map Oncoming vehicle braking when turning 164 Controlling the navigation map Online functions Detailed view Radio Edit route Online services Entering an address for route guid- Online system update ance Online vehicle functions...
Page 409 Settings Front Assist Troubleshooting Proof of ownership ParkPilot Protection from the sun see Park Distance Control Partition 257, 258 Parts Qi charging function see Park Distance Control Pedals 36, 129 Radar sensor 151, 152, 159 Pedestrian Monitoring Impairment by stickers or add-on Performance figures parts Plastic parts...
Page 410 Function Manoeuvre braking Operation Park Distance Control Recuperation (energy recovery) Seat belt height adjuster Activating Seat belt routing Display Seat belts Selecting level Belt retractor Repairing stone chips (note) Belt status display Repairs Belt tension limiter Airbag system Belt tensioner Plates Buckle-up request Stickers...
Page 411 Sensor fields Special features Sensors Infotainment system Add-on parts Speed index Damage Speed limiter Repairs Displays Service Operating Digital service schedule Troubleshooting Inspection Speed limiter with predictive control Operating conditions Activating Scope of service Operation Service record System limits Service repairs Troubleshooting Vehicle data sticker Static cornering light...
Page 412 System limits Android Auto™ Car2X communication Car wash System settings Component protection System update Hand wash Systems High-pressure cleaner Towing 304, 305 Anti-lock brake system (ABS) Travel mode Tightening torque Brake Assist system (BAS) Wheel bolts Tools Electronic differential lock (EDL) see Vehicle toolkit Proactive occupant protection sys- Top tether...
Page 413 Retrofitting a towing bracket Boot lid see Trailer towing Brake energy recuperation fault Socket Brake fluid level too low Swivelling out the ball coupling Brake servo Tail light clusters Brake support systems Things to note Brake system Towing Car2X communication Trailer stabilisation Central locking Trailer coupling...
Page 414 Indicator lamp Vehicle operation not possible Indicator lamp in the vehicle key Vision Keyless Access 76, 82, 140 Voice control Lane change system Washer fluid level Lane keeping system (Lane As- Water under the vehicle sist) Window condensation Lights Wipers Low charge level Type plate Noises of the electronic parking...
Page 415 Voice commands Rubber seals Voice control (Siri) Seat belts Apple CarPlay Seat covers Volkswagen Customer Support Seat cushions with seat heating Volkswagen We Connect Start Seats with airbag components Deactivating Service position for windscreen wip- Interference Legal requirements Trim parts Volume...
Page 416 Brake system Old tyres Electronic parking brake Replacing tyres Overview Rotating wheels Warning lamps Running in Position selection Snow chains Seat belts Speed index Steering column lock Storing tyres Warning messages when leaving the vehi- Technical data Tread depth Warning signs Tread wear indicators High-voltage battery Tyre damage...
Page 417 Vehicle care Winter tyres Winter tyres All-wheel drive Speed limitation Wiper blades Changing Cleaning and care Wipers Folding back wiper arm Function Heated washer jets Lifting wiper arm Rain and light sensor Service position Wiper lever Wireless charging function see Brake support systems Index...

Volkswagen ID.4 Owner's Manual

Vehicle Overviews

Driver Information

Safety

Opening and Closing Vehicle Key

Steering Wheel

Seats and Head Restraints

Lights

Vision

Heating and Air Conditioning System

Driving Notes on Driving

Driver Assist Systems

Parking and Manoeuvring

Practical Equipment

Data Transfer - Cybersecurity

Infotainment System Getting Started

Transporting Items

High-Voltage Battery Safety Notes

If and When Vehicle Toolkit

Checking and Refilling in the Front Compartment

Wheels and Tyres Tyre Monitoring System

Maintenance Service

Customer Information Warranty

Technical Data Notes on Technical Data

Abbreviations Used

Index

Quick Links

Related Manuals for Volkswagen ID.4

Summary of Contents for Volkswagen ID.4

Table of Contents