Volkswagen ID.4 2021 Maintenance Manual
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Volkswagen ID.4 2021 Maintenance Manual

Volkswagen ID.4 2021 Maintenance Manual

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Service
Maintenance
ID.4 2021 ➤
Edition 12.2020
Service Department. Technical Information

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Summary of Contents for Volkswagen ID.4 2021

  • Page 1 Service Maintenance ID.4 2021 ➤ Edition 12.2020 Service Department. Technical Information...
  • Page 2 Service Maintenance H e a d i n g 1. Engine list 2. Service work 3. General information 4. Descriptions of work 5. Glossary 6. ---Change history--- Technical information should always be available to the foremen and mechanics, because their careful and constant adherence to the instructions is essential to ensure vehicle road-worthiness and safety.

  • Page 3: Table Of Contents

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Contents Engine list ............. .
  • Page 4 ID.4 2021 ➤ Maintenance - Edition 12.2020 4.34 Dust and pollen filter: cleaning housing and renewing filter element ....4.35 Transportation mode: switching off ......... .

  • Page 5: Engine List

    To ease the search for an engine, the engine codes are listed in alphabetical order. Electric motors ID.4 E21 Engines ⇒ Electric motor Electric motor Motor code EBJA EBJC Power max. kW Torque Volkswagen Technical Site: http://vwts.ru http://vwts.info 1. Engine list...

  • Page 6: Service Work

    For vehicles with a fixed service, fixed services are calculated. This means that the mileage or time values are already set by Volkswagen. For normal operating conditions achieving these service intervals is technically assured. Therefore the service intervals are fixed.

  • Page 7: Service Tables

    ID.4 2021 ➤ Maintenance - Edition 12.2020 ♦ For normal operating conditions achieving these service in‐ tervals is technically assured. Service type for service due ♦ On vehicles with text messages on dash panel insert, the message “Service now” and a “spanner symbol” are dis‐...
  • Page 8 ID.4 2021 ➤ Maintenance - Edition 12.2020 Scope of work – Status of 12V battery: read. • Runs automatically on vehicles with battery monitor control unit -367- at switching off of transportation mode. – 12V battery: check using -VAS 6161-.
  • Page 9 ID.4 2021 ➤ Maintenance - Edition 12.2020 2.2.2 Scopes of service Note The scopes of service work are generally applicable and dif‐ ♦ fer according to vehicle model and equipment level. There is no relation between individual vehicles and identified vehicle identification numbers.
  • Page 10 ID.4 2021 ➤ Maintenance - Edition 12.2020 Inspection Scope of work – Warning stickers: check that they are present. • Applies only to BEV – Removable towing bracket: check. • If part of equipment Tyres – Tyre pressure: check. – Tyre mobility set: check for damage and use.
  • Page 11 ID.4 2021 ➤ Maintenance - Edition 12.2020 2.2.4 Dust and pollen filter Scope of work Climate and traffic conditions usu‐ Countries with high levels of dust al for passenger vehicles ⇒ page 13 Dust and pollen filter (cabin filter): Every 2 years Max.

  • Page 12: General Information

    ID.4 2021 ➤ Maintenance - Edition 12.2020 General information General warnings for working on high-voltage system ⇒ page Raising vehicle with lifting platform or trolley jack ⇒ page 8 Entries in service schedule ⇒ page 9 Severe operating conditions ⇒ page 9 Vehicle data sticker ⇒...

  • Page 13: Entries In Service Schedule

    ID.4 2021 ➤ Maintenance - Edition 12.2020 3.2.2 Lifting points for lifting platform and trolley jack NOTICE If the support plates or lifting arms of the lifting platform are improperly seated the surrounding parts of the vehicle may be damaged.

  • Page 14: Vehicle Data Sticker

    ID.4 2021 ➤ Maintenance - Edition 12.2020 • Subtropical climates (combination of high ambient tempera‐ ture and high air humidity) Vehicle data sticker 3.5.1 “Vehicle data sticker”: attaching to service schedule or owner’s manual – Apply the lower of the two vehicle data stickers -arrow- in the service schedule or the owner's manual.

  • Page 15: Connecting Vehicle Diagnostic Tester

    ID.4 2021 ➤ Maintenance - Edition 12.2020 1 - Vehicle identification number 2 - Vehicle type, motor output, gearbox 3 - Motor and gearbox codes, paint number, interior equipment 4 - Optional equipment, PR numbers The sticker in service schedule includes the same data. The legend is located below the sticker.

  • Page 16: Countries With Hot Climate

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Procedure – Connect diagnostic line connector to diagnostic connection. – Switch on vehicle diagnostic tester. – Switch on ignition. Now follow instructions on screen in order to start desired func‐ tions. Countries with hot climate ♦...

  • Page 17: Engine Code And Engine Number

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Kuwait United Arab Emirates Cameroon West Sahara Qatar Central African Republic Engine code and engine number Motor code and motor number are located: ♦ On vehicle data sticker ⇒ page 10 ♦ On type plate ⇒...

  • Page 18: Type Plate

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Dubai Lesotho Russian Federation Haiti Ecuador Lebanon Zambia Jamaica El Salvador Liberia Saudi Arabia Caribbean, left-hand traf‐ Ivory Coast Libya Senegal Dutch Overseas Territo‐ ries Eritrea Philippines Sierra Leone Republic of Congo French Guyana...
  • Page 19 ID.4 2021 ➤ Maintenance - Edition 12.2020 4. Descriptions of work...

  • Page 20: Descriptions Of Work

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Descriptions of work Swivel joints, axle mountings, coupling rod bearings and anti- roll bar rubber mountings: visual check for damage ⇒ page 17 Privacy notice sticker: attaching ⇒ page 20 Automatic headlight control and static cornering light: checking function ⇒...

  • Page 21: Swivel Joints, Axle Mountings, Coupling Rod Bearings And Anti-Roll Bar Rubber Mounting

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Window wash/wipe system and headlight washer system: checking function ⇒ page 51 Headlight adjustment: checking LED headlights ⇒ page 55 Headlight adjustment: checking matrix LED headlights ⇒ page Service interval display: resetting ⇒ page 62 Track rods: checking clearance, attachment and boots ⇒...
  • Page 22 ID.4 2021 ➤ Maintenance - Edition 12.2020 Rear axle – Check all axle mountings on hub carrier for large cracks, perforating cracks or cuts in rubber material -arrows-. – Check all axle mountings on subframe for large cracks, per‐ forating cracks or cuts in rubber material -arrows-.
  • Page 23 ID.4 2021 ➤ Maintenance - Edition 12.2020 Note Superficial cracks and cuts as well as minor separations of ♦ the rubber element from the metal part do not significantly affect the operation of the elasto-kinematic mounting and do not constitute a basis for a complaint.

  • Page 24: Privacy Notice Sticker: Attaching

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Rear axle – Check sealing boots of coupling rod -arrows- for damage. – Check anti-roll bar bearing -arrow- for damage. Privacy notice sticker: attaching – Fold up the left sun visor -1-, and attach the privacy notice sticker to it.

  • Page 25: Automatic Headlight Control And Static Cornering Light: Checking Function

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Automatic headlight control and static cornering light: checking function Note The automatic headlight control was formerly called driving light assist. • Vehicle must be in natural daylight. – Switch on ignition. – Change light switch -1- to position “Auto” -2-.

  • Page 26: Battery (12V): Checking Battery Terminal Clamps For Secure Seating

    ID.4 2021 ➤ Maintenance - Edition 12.2020 – Repeat procedure on other side. Battery (12V): checking battery termi‐ nal clamps for secure seating Special tools and workshop equipment required ♦ Torque wrench Note A securely seated battery terminal clamp ensures trouble ♦...

  • Page 27: Battery (12V): Checking

    ID.4 2021 ➤ Maintenance - Edition 12.2020 – If fitted, open cover over battery positive terminal. – Check battery terminal clamps -1- and -3- for secure seating. If necessary, retighten nuts -2- and -4-. Specified torque Nut for battery terminal...

  • Page 28: Status Of Battery (12V): Reading - Sending Diagnosis Protocol Via Online Connection

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Determining charge level (SOC), version 1 ♦ Select “Special functions” tab. ♦ Retrieve charge level (SOC) under »Service work«. Determining charge level (SOC), version 2 ♦ Select option »Select own test«. ♦ Retrieve charge level (SOC) under »Service work«.

  • Page 29: Front Passenger Front Airbag: Checking Key Switch And "On/Off Function

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Front passenger front airbag: checking key switch and “ON/OFF function” Note The “PASSENGER AIRBAG ON/OFF” switch is located in the dashboard on the front passenger side. Front passenger front airbag: checking key switch and “ON/OFF function”.

  • Page 30: Tyres: Checking Condition, Wear Pattern, Tyre Pressure And Tread Depth

    ID.4 2021 ➤ Maintenance - Edition 12.2020 – Switch on ignition. – “PASSENGER AIRBAG OFF” warning lamp goes out after self-test (passenger airbag activated). – Switch off ignition. Tyres: checking condition, wear pat‐ tern, tyre pressure and tread depth Checking condition of tyre ⇒...
  • Page 31 ID.4 2021 ➤ Maintenance - Edition 12.2020 – Ensure direction of rotation is correct and tyres are not fitted wrong way round. 4.8.2 Wear pattern: checking The wear pattern on the front tyres will indicate, for example, if toe and camber settings should be checked: ♦...
  • Page 32 Note Important information about winter tyres recommended by ♦ Volkswagen can be found in ⇒ Wheels and tyres guide; Rep. gr. 44; Wheels, tyres, wheel alignment; Wheel and tyre combinations. If winter tyres are fitted, a sticker indicating the speed limit ♦...
  • Page 33 ID.4 -11A 010 000 G- Half payload Half load, comfort Full payload kPa/bar/psi kPa/bar/psi kPa/bar/psi Tyre size Front Rear Front Rear Front Rear 235/55 R19 250/2.5/36 250/2.5/36 255/50 R19 250/2.5/36 290/2.9/42 Volkswagen Technical Site: http://vwts.ru http://vwts.info 4. Descriptions of work...

  • Page 34: Brake System: Changing Brake Fluid

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Part number ID.4 -11A 010 000 G- Half payload Half load, comfort Full payload kPa/bar/psi kPa/bar/psi kPa/bar/psi Tyre size Front Rear Front Rear Front Rear 235/50 R20 250/2.5/36 250/2.5/36 255/45 R20 250/2.5/36 290/2.9/42 235/45 R21 250/2.5/36...
  • Page 35 ID.4 2021 ➤ Maintenance - Edition 12.2020 ♦ Brake filling and bleeding equipment -VAS 6860- ♦ Insert tool -VAS 6564/9- ♦ Tool set for brake bleeding -VAS 6564- NOTICE ♦ Never allow brake fluid to come into contact with fluids that contain mineral oils (e.g.
  • Page 36 ID.4 2021 ➤ Maintenance - Edition 12.2020 – Using the suction hose from brake filling and bleeding unit, extract as much brake fluid -2- from the brake fluid reservoir as possible through the strainer -1-. Note The strainer in brake fluid reservoir must remain in place.
  • Page 37 ID.4 2021 ➤ Maintenance - Edition 12.2020 Front axle – Remove cap -1- from bleeder valve of front left brake caliper. – Push collector bottle bleeder hose onto front left bleeder valve. – Open bleeder screw, and let appropriate quantity of brake fluid run out ⇒...

  • Page 38: Brake System And Shock Absorbers: Inspecting For Leaks And Damage

    ID.4 2021 ➤ Maintenance - Edition 12.2020 – Screw on cap -1- of brake fluid reservoir. – Check function during road test. Table - Sequence and quantity of brake fluid Sequence Brake fluid quantity bleeder valves: which must flow out of bleeder valves:...

  • Page 39: Brake Fluid Level: Check

    ID.4 2021 ➤ Maintenance - Edition 12.2020 – Ensure that brake hoses are not twisted. – Additionally ensure that brake hoses do not touch any vehi‐ cle components when steering is at full lock. – Check brake hoses for abrasion, porosity and brittleness.

  • Page 40: Front Brake Discs And Rear Drum Brake Pads: Checking Thickness Of Pads And Condition Of Discs

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Note To prevent brake fluid from flowing out of the reservoir, the max. marking -1- must not be exceeded. Brake fluid level during inspection Note The fluid level must always be judged in conjunction with ♦...
  • Page 41 ID.4 2021 ➤ Maintenance - Edition 12.2020 ♦ Battery lamp -VAS 6901- ♦ Mirror The adapter to loosen and tighten the anti-theft wheel bolts can be found in the vehicle tool kit ⇒ page 49 4.12.1 Front disc brake pads: checking thick‐...
  • Page 42 ID.4 2021 ➤ Maintenance - Edition 12.2020 NOTICE The brake pads have reached their wear limit at a pad thick‐ ness of 2 mm (without backplate) and must be renewed (re‐ pair measure). Note When replacing brake pads, always check brake discs for wear as well.

  • Page 43: Electric Windows: Checking Positioning (Open And Close Functions)

    ID.4 2021 ➤ Maintenance - Edition 12.2020 – Replace plug -1- after checking. NOTICE At a pad thickness of 1 mm, the brake shoes have reached their wear limit and must be renewed (repair measure). Procedure Renewing rear brake shoes: ⇒ Brake system; Rep. gr. 46; Rear brake;...

  • Page 44: Fault Memory Of All Systems: Reading With Vehicle Diagnostic Tester, Correcting Possible

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Note The following work description applies to the front left window regulator. Reactivate the other window automatic functions in the same manner by operating the respective switch in the driver door. – Switch on ignition.

  • Page 45: High-Voltage Battery: Checking Charge Level

    ID.4 2021 ➤ Maintenance - Edition 12.2020 4.16 High-voltage battery: checking charge level Checking charge level of high-voltage battery Charge level display of high-voltage battery is located in instru‐ ment cluster. The charge level must be determined for the first time on vehi‐...

  • Page 46: Routing And Securing Of Lines

    ID.4 2021 ➤ Maintenance - Edition 12.2020 and correct routing and securing of lines WARNING High voltage in the hybrid vehicle's high-voltage system! Risk of electric shock! Before commencing any work, inspect high voltage components in working area. Observe safety notes ⇒...

  • Page 47: Interior And Exterior Body: Inspecting For Corrosion With Doors And Flaps Open

    ⇒ page 42 ““Digital Manual installation cancelled – please contact free hot‐ line.”” ♦ Contact the Volkswagen 1st level support having the error codes at hand. If none of the listed error notifications is displayed, proceed as follows: ♦...
  • Page 48 ID.4 2021 ➤ Maintenance - Edition 12.2020 ♦ Area around trim strips ♦ Windscreen roof edge ♦ Outer and inner A-pillar ♦ Inner and outer bonnet ♦ Wheel arches ♦ Inner and outer tailgate 4. Descriptions of work...

  • Page 49: Cooling System: Checking Frost Protection And Coolant Level

    ID.4 2021 ➤ Maintenance - Edition 12.2020 4.22 Cooling system: checking frost protec‐ tion and coolant level Note The water used for mixing has a major influence on the ef‐ ♦ fectiveness of the coolant. Because the water quality differs...
  • Page 50 ID.4 2021 ➤ Maintenance - Edition 12.2020 Do not reduce the coolant concentration by adding wa‐ ♦ ter even in warmer seasons and in warmer countries. An‐ ti-freeze protection must be guaranteed down to at least -25°C. The temperature reading on the refractometer corresponds ♦...

  • Page 51: Engine And Components In Engine Compartment: Inspecting For Leaks And Damage (From Above And Below)

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Note If the currently used coolant additive cannot be determined ♦ precisely, use the scale -2- for coolant additive G13. Please observe disposal instructions! ♦ – Check coolant additive concentration after road test again.

  • Page 52: Motor Compartment Cover (Noise Insulation) "Bottom": Removing And Installing

    ID.4 2021 ➤ Maintenance - Edition 12.2020 – Check engine and components in engine compartment for leaks and damage. – Lines, hoses and connections ♦ Cooling and heating system ♦ Air conditioning system ♦ And brake system Check for leaks, abrasion, porousness, cracks, correct seating and attachment in retainers.

  • Page 53: Wheel Securing Bolts: Tightening To Specified Torque

    ID.4 2021 ➤ Maintenance - Edition 12.2020 4.26 Wheel securing bolts: tightening to specified torque Special tools and workshop equipment required ♦ Adapter set for tamper-proof wheel bolts -T10313- ♦ Torque wrench Note To loosen/tighten the anti-theft wheel bolts a special adapt‐...

  • Page 54: Tyre Pressure Loss Indicator: Calibrating

    ID.4 2021 ➤ Maintenance - Edition 12.2020 4.27 Tyre Pressure Loss Indicator: calibrat‐ Note The calibration of the Tyre Pressure Loss Indicator must on‐ ♦ ly be performed “after” the tyre pressure has been corrected to the prescribed values. If no pressure loss and tyre damage are found after a tyre ♦...

  • Page 55: Tyre Repair Set: Checking

    Rear window wiper blades: checking park position ⇒ page 54 4.29.1 Anti-freeze: checking protection of flu‐ id, topping up fluid if necessary Special tools and workshop equipment required ♦ Refractometer -T10007A- ♦ Refractometer -T10007B- Volkswagen Technical Site: http://vwts.ru http://vwts.info 4. Descriptions of work...
  • Page 56 ID.4 2021 ➤ Maintenance - Edition 12.2020 Note In countries and regions where no frost occurs due to the local climatic conditions, the anti-freeze protection does not need to be checked. Read precise value for the following tests at light-dark border.
  • Page 57 ID.4 2021 ➤ Maintenance - Edition 12.2020 Note Genuine washer fluid ⇒ ETKA prevents the spray jets, wash‐ ♦ er fluid reservoirs and connecting hoses from freezing. In vehicles with fan jets, the reservoir must be filled with ♦ Genuine washer fluid, as this fluid has a low viscosity at tem‐...
  • Page 58 ID.4 2021 ➤ Maintenance - Edition 12.2020 1 - Cowl panel in front of windscreen 2 - Adjusting tool 3 - Fan jet 4 - Bonnet – Adjust washer jet -3- by turning adjuster -2- using a screw‐ driver. ♦ “Clockwise” lower.

  • Page 59: Headlight Adjustment: Checking Led Headlights

    ID.4 2021 ➤ Maintenance - Edition 12.2020 4.30 Headlight adjustment: checking LED headlights Note Additional weights are no longer used. ♦ Instead, a different inclination setting on the headlight adjust‐ ♦ ment unit is used. If the maintenance tables are used, the settings are dis‐...
  • Page 60 ID.4 2021 ➤ Maintenance - Edition 12.2020 Inclination value for ECE LED headlights Inclination 1.0% Test pattern with dipped headlights Check the following: – With the dipped beam switched on, the lowest part of the horizontal light-dark border must be aligned with the dividing line -1- of the test area.
  • Page 61 ID.4 2021 ➤ Maintenance - Edition 12.2020 VOL: Visual Optical Aim Left -1- – Check whether the left horizontal light-dark border touches the separating line -1- in the test area of the headlight ad‐ justment unit. Inclination setting for SAE-compliant VOR gas discharge head‐...

  • Page 62: Headlight Adjustment: Checking Matrix Led Headlights

    ID.4 2021 ➤ Maintenance - Edition 12.2020 Adjusting left headlight Height adjustment Lateral adjustment – Turn height adjustment screw -1- until setting is correct. – Turn lateral adjustment screw -2- until setting is correct. The lateral adjustment mechanism is sealed on SAE-compliant headlights.
  • Page 63 ID.4 2021 ➤ Maintenance - Edition 12.2020 • Vehicle and headlight adjustment unit must be aligned. • Inclination must be set. • Event memory must be cleared. • Headlight adjustment unit must be in correct adjustment mode (light mode), if available.
  • Page 64 ID.4 2021 ➤ Maintenance - Edition 12.2020 – Use selector buttons on headlight adjusting unit -VAS 621 001- to select »Dipped beam« menu. – With the dipped beam switched on, the lowest part of the horizontal light-dark border must be aligned with the dividing line -1- of the test area.
  • Page 65 ID.4 2021 ➤ Maintenance - Edition 12.2020 Check headlight adjustment using headlight adjusting unit -VAS 5046 A- or headlight adjusting unit -VAS 5047 A- – With the dipped beam switched on, the lowest part of the horizontal light-dark border must be aligned with the dividing line -1- of the test area.

  • Page 66: Service Interval Display: Reset

    ID.4 2021 ➤ Maintenance - Edition 12.2020 – Press function button -1- in main menu of headlight adjusting unit -VAS 621 001-. – Use selector buttons on headlight adjusting unit -VAS 621 001- to select »Dipped beam« menu. Adjusting left headlight...

  • Page 67: Track Rods: Checking Clearance, Attachment And Boots

    ID.4 2021 ➤ Maintenance - Edition 12.2020 ♦ delivery inspection ♦ any inspection must be carried out. 4.32.1 Service interval display: resetting using vehicle diagnostic tester – Reset service interval display ⇒ page 11 – Select the respective service which is to be reset.

  • Page 68: Transportation Mode: Switching Off

    ID.4 2021 ➤ Maintenance - Edition 12.2020 4.35 Transportation mode: switching off Note The transportation mode is responsible for assuring the ♦ starting capability of vehicle. Battery discharging is reduced by the transportation mode, ♦ because electrical consumers are switched off.
  • Page 69 ID.4 2021 ➤ Maintenance - Edition 12.2020 NOTICE On the front axle, up to 3 blocking pieces are installed on each side. Usage of any auxiliary means for removal (such as lubricant spray, silicone or similar) is not permitted. – Push visible blocking piece -arrow- off piston rod.

  • Page 70: Clock And Date: Setting

    ID.4 2021 ➤ Maintenance - Edition 12.2020 ♦ Correct position: bellows can be turned around rotational axis while seated in axial bearing. ♦ Otherwise pull bellows all-round out of axial bearing by one notch. ♦ After that, the bellows should be able to be turned around rotational axis.

  • Page 71: Glossary

    (plug-in High-performance plug-in hybrid vehicles made by Volkswagen. Even longer distances hybrid) can be covered fully electrically (commuters). eTSI (mild hybrid) Electrified power units made by Volkswagen. Savings in fuel consumption plus higher comfort. ETKA Electronic parts catalogue Part no.
  • Page 72 The sports derivative as an independent vehicle concept. Hybrid Electric Vehicle. Hybrid vehicle Hybrid (full hybrid) Introduction to the hybrid technology by Volkswagen. Convenient electric cruising over short distances and at inner-city speeds. Maintenance manual LongLife service The LongLife service enables extremely long inspection or oil change intervals, de‐...
  • Page 73 ID.4 2021 ➤ Maintenance - Edition 12.2020 Term Explanation The LongLife service is not factory-activated. This means vehicles have a fixed service interval display (time and mileage dependent service intervals): These vehicles are fitted with the following components: ♦ Non-flexible service interval display in dash panel insert ♦...

  • Page 74: Change History

    ID.4 2021 ➤ Maintenance - Edition 12.2020 ---Change history--- Date Chapter Scope of modification 11/12/2 Battery (12V): checking ⇒ page 23 Chapter updated. Infotainment system: installing Digital Manual ⇒ Chapter added. page 42 Headlight adjustment: checking LED headlights Chapter updated.

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