User Administration - Volkswagen ID.4 Owner's Manual

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Grey globe: it is not currently possi-
ble to establish a connection to the
Internet or a connection is currently
being set up.
Signal strength display of the
eSIM with available mobile com-
munication standard.
Legally required services can influence the
status display for data transmission inde-
pendently of activated offline mode.
Even if offline mode is activated, on-
line mode can be activated briefly by
safety-relevant and legally required services.
No We Connect Start services are activated
and no data of these services is transmitted
during this time. Offline mode will be reacti-
vated and the eSIM deactivated again after
successful transfer of the safety-relevant or
legally required data.
Signal strength display of the eSIM
The signal strength display shows in online
mode whether the eSIM of the factory-instal-
led OCU can transmit and receive data at the
current vehicle location and how good the
signal strength is.
The more bars that are highlighted in colour,
the stronger the signal and the larger the
amount of data that can be transferred. Ex-
ample: one or two highlighted bars indicate
a low signal strength. There may be restric-
tions in this case for the high data transfer
rates for streaming services.
The signal strength display functions inde-
pendently of the mobile communication
standard display.
There is no signal strength display in offline
mode and in the event of faults in the eSIM.
The signal strength display of the eSIM
does not show the signal strength of
a mobile device paired with the Infotainment
system.
The signal strength display of the eSIM does
not show whether a Wi-Fi device connected
to the Infotainment system is connected to
the Internet.
Effects on online vehicle func-
tions
If data transfer is restricted, the following
online function cannot be executed, for ex-
ample.
Online vehicle functions
— Online Voice Control.
— Online Map Update.
— Online Traffic Information.
— System update.
— We Connect Start registration and activa-
tion.
The restrictions also apply to new on-
line vehicle functions that are provided
for the vehicle in future.

User administration

Description of the user role
The We Connect Start services can be or-
dered and activated for a specific vehicle by
the owner or a user who is not just tempora-
rily authorised to use the vehicle such as
a lessee or company car driver (primary user).
There is only one primary user per vehicle. If
a new primary user legitimises themselves
for the vehicle, the previous primary user will
automatically lose their primary user role.
The previous primary user will be informed
about this.
Creating and deleting a user
role
Creating a user
Register with We Connect. You can then con-
clude a We Connect Start contract, add the
User administration
205

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