Table of Contents
Advertisement
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
In This Section
Typical System Problems and Solutions
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •
"87" Displayed on Keypad and Rapid
Beeping Occurs (and/or the system can-
not be accessed by phone).
• The 4286 VIP Module is not responding to
the control panel. Check wiring of 4286
VIP Module to control (Data In, Data Out,
Aux [+], and Aux [–] wiring).
Keypad Produces Erratic Displays and
Beeps.
• Keypads
used
in
addressable type. Only addressable key-
pads can be used. If using a 4140XMP or
VIA30+ control, addressable keypads must
be set to the non-addressable mode.
Security System Cannot Be Accessed via
the Phone (on or off premises).
• The 2-digit Phone Code has not been pro-
grammed.
• 2nd digit of Phone Code (
provide touch tones on phone in use. Se-
lect whichever of these digits that does. If
neither does, that phone is not usable for
phone access.
Security System Cannot Be Accessed via
the Phone (from on premises).
• Entry of 2-digit phone code may be incor-
rect. Verify phone code and try again.
system
are
non-
or #) does not
S E C T I O N
Troubleshooting
• Generally, the system cannot be accessed
when the phone line is busy, such as when
downloading is in progress, if engaged in a
phone conversation (except during entry
delay), or when the phone is ringing (al-
ways allow at least 10 seconds after the
last ring before attempting phone access)
• The system cannot be accessed if the
phone line is out of service.
Note: If the system cannot be access by
phone, verify the phones were properly
wired to the security system as shown in
the Summary of Connections. Phones in-
correctly wired (connected before the con-
trol panel or 4286 VIP Module) can NOT
be used to gain access to the system.
Security System Cannot Be Accessed via
the Phone (from off premises).
• Either the 2-digit phone code or system
security code may have been entered in-
correctly. Verify both codes and try again.
• Remote access turned off. If so, turn on
(from on-premises phone only) by entering
2-digit Phone Code to access system, then
enter: Master security code + # + 9 + 1.
Note: If turned off and TAMPER message
is displayed, clear system first by keying
an OFF sequence twice.
5
5-1
Advertisement
Table of Contents
