Table of Contents
Advertisement
Remote Access CAN be turned OFF from an off-premises phone, but
CANNOT be turned ON.
If Remote Phone Access has been turned off automatically as a result of tam-
pering (such as would be caused by improper keying of codes on a call-in), and
this occurs repeatedly over a short period of time, the user should be instructed
NOT to turn Remote Phone Access on again for a period of time if the improper
keying was not caused by the user or a family member. An unauthorized
person may be attempting to access the security system from outside.
Installations Where The Telephone
System Includes An Answering Machine
When accessing the system via an outside phone when the installation in-
cludes an answering machine, enter the 2-digit phone code during the first 20
seconds of the OUTGOING message on the answering machine (preferably
during a pause in the outgoing message), before it begins recording an
incoming message.
The reason for entry of the phone code during a pause is that Touch-tones
(produced by entry of the 2-digit phone code) might not be received by the se-
curity system while an answering machine's outgoing voice message is on the
phone line. Also, entering the 2-digit phone code before the answering ma-
chine starts recording will prevent the phone code tones from being recorded,
and later played back if the answering machine has a remote message play-
back feature.
If there is difficulty obtaining phone access when trying to use this
procedure, instruct the end user to re-record the outgoing message on the
answering machine, but leave a 2-second pause at its beginning (for entry of
phone code on an outside call-in).
Example: (2-second pause) "This is the Smith residence. I can't come
to the phone just now... Please leave a message after the tone."
Section 4. Basic Operating Guide
4-5
Advertisement
Table of Contents
