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GENERAL OPERATION
Exterior drawer control not lit/
unresponsive
Refrigerator seems noisy
Temperature is too warm
Temperature is too cold in the
refrigerator/crisper
Temperature is too warm/cold
in the exterior drawer
Interior moisture buildup
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Possible Causes and/or Recommended Solutions
The refrigerator is in Cooling Off mode - Exit Cooling Off mode. See "Using the Controls."
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The refrigerator controls' initialization process did not complete successfully - Unplug the
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refrigerator, wait 5 seconds. Plug in the refrigerator, and wait 30 seconds before opening the doors
or drawers, or touching the control panel.
The drawer front was recently removed - Make sure the temperature control wires have been
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properly reconnected. See "Remove and Replace Drawer Fronts."
The compressor in your new refrigerator regulates temperature more efficiently and uses less energy
than older models. During various stages of operation, you may hear normal operating sounds that are
unfamiliar.
The following noises are normal:
Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the
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ice maker. If the refrigerator is connected to a water line, this is normal. If the refrigerator is not
connected to a water line, turn off the ice maker.
Repetitive Clicking - Dual evaporator valve regulating the cooling operation.
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Cracking/Clatter - Heard when ice is ejected from the ice maker mold and then falls into the ice
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storage bin.
Popping - Heard when the inside walls contract/expand, especially during initial cool down.
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Hissing/Dripping - Flow of refrigerant, or flow of oil in the compressor.
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Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during
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normal operation.
Rattling - Heard when water passes through the water line, or due to the flow of refrigerant.
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Rattling may also come from items placed on top of the refrigerator.
Water running or gurgling - Heard when ice melts during the defrost cycle and water runs into the
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drain pan.
Sizzling - Heard when water drips onto the heater during the defrost cycle.
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Vibration - The refrigerator may not be steady. Adjust the leveling screws and lower the leveling
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foot until it is firmly against the floor. See "Refrigerator Leveling, Door Closing and Alignment."
New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
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completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either compartment
(refrigerator or freezer) more quickly.
Cooling is turned off - Turn on cooling. See "Using the Controls."
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Doors are opened often or not closed completely - This allows warm air to enter the refrigerator.
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Minimize door openings, keep the doors fully closed, and make sure both doors are properly
sealed.
Air vents are blocked - Remove items that are immediately in front of the vents.
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Large amount of warm food recently added - Allow several hours for the refrigerator to return to
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its normal temperature.
Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder
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setting. Check the temperature again in 24 hours.
Controls are not set correctly for the surrounding conditions - Adjust the controls to a warmer
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setting. Check the temperature again in 24 hours.
Ice storage bin is not in the correct position - See "Ice Maker and Ice Storage Bin."
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Air vents are blocked - Remove items that are immediately in front of the vents.
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Control is not set correctly for the items stored in the drawer - Adjust the temperature setting. See
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"Temperature Controlled Exterior Drawer."
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NOTE:
Some moisture buildup is normal. Clean with a soft dry cloth.
Room is humid - A humid environment contributes to moisture buildup. Only use the refrigerator in
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an indoor location, with as little humidity as possible.
Doors are opened often or not closed completely - This allows humid air to enter the refrigerator.
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Minimize door openings, keep the doors fully closed, and make sure both doors are properly
sealed.
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