Page 1 Triton Systems of Delaware, Inc. DOVER and the DOVER logo are registered trademarks of Delaware Capital Formation, Inc., a wholly-...
Page 2 RT2000 S ODEL ERIES ANUAL DISCLAIMER The manufacturer of the Automated Teller Machine (ATM) product(s) described herein makes no representations or warranties, either expressed or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties of fitness for a particular purpose or for any indirect, special, or consequential damages.
Page 3 Repairs and Returns: If telecom compatibility trouble is experienced with the RT2000 ATM, you may contact for repairs and warranty information: Triton at 1-228-868- 1317 Triton Systems of Delaware, Inc.
Page 4 RT2000 S ODEL ERIES ANUAL Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equip- ment must also be installed using an acceptable method of connection. The cus- tomer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.
Page 5 RT2000 S ODEL ERIES ANUAL Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par le fournisseur. L’entreprise de télécommunications peut demander à I’utilisateur de débrancher un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause de mauvais fonctionnement. Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à...
Page 6 RT2000 S ODEL ERIES ANUAL Note: This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 7 However, Triton Systems of Delaware, Inc. assumes no responsibility for any inaccuracies, errors, or omissions that may be contained in this document. In no event will Triton Systems of Delaware, Inc. be liable for direct, indirect, special, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
Page 8 RT2000 S ODEL ERIES ANUAL Warranty Statement Manufacturer warrants that the products delivered to a distributor will perform in accordance with the Manufacturer’s published specifications for thirteen months from date of shipment in Long Beach, MS. Manufacturer’s warranty shall not apply to any damage resulting from abuse, neg- ligence, accident, or to any loss or damage to the products while in transit.
Page 9 RT2000 S ODEL ERIES ANUAL In the event that a final injunction shall be obtained against the Distributor’s use of the goods or any of their parts by reason of infringement of a patent or other intellectual property right or if in Manufacturer’s opinion the goods are likely to become the subject of a claim of infringement of a patent or other intellectual prop- erty right, Manufacturer will, at its option and at its expense, either procure for the Distributor the right to continue using the goods, replace or modify the same so...
Page 10 Triton at the purchaser’s expense. Triton shall not be responsible for misuse or abuse of a unit and any attempts to remove or deface the serial number or date code on a unit or any compo- nent thereof, or any attempt to repair a unit or to repair or replace any component by anyone other than a service technician authorized by Triton shall void this warranty.
Page 11 • caused by any other abuse, misuse, mishandling, or misapplication. Under no circumstances shall Triton or its suppliers be liable for any special, inci- dental, or consequential damages based upon breach of warranty, breach of con- tract, negligence, strict liability, or any other legal theory. Such damages include, but...
Page 12 If the equipment receives structural damage and is in an un-installable condition, Triton will work with you to arrange for a replacement unit to be shipped as soon as possible. The purchaser will be billed for the replacement unit. Triton’s repair technicians will repair the damaged unit after it is returned to our facilities.
Page 13 Triton asks you to be patient if you must leave voice mail and assures you that your call is important to us and that we will respond promptly.
Page 14 All questions pertaining to the settlement of accounts, transaction inquiries, and fund status must be directed to the processor. Triton does not have access to the information needed to answer questions relating to specific transactions. CONTACT INFORMATION TRITON SYSTEMS OF DELAWARE, INC.
Page 15: Table Of Contents
RT2000 S ODEL ERIES ANUAL Contents 1 - I ............1 ECTION NTRODUCTION ’ ................2 S IN ANUAL RT2000 M ..................... 2 ODELS ) ............... 2 LASS OF ERVICE USINESS OURS ..................2 OMPUTER YSTEM ..................3 EATURE IGHLIGHTS ..................
Page 16 RT2000 S ODEL ERIES ANUAL Contents ..................... 32 ONDITION ................... 33 REPARING OTES TDM-S ................34 ERIES ISPENSERS ) ............34 EMOVING THE URRENCY ASSETTE ) ............... 34 OADING THE URRENCY ASSETTE ..............37 EMOVING THE EJECT ASSETTE ) ........38 ERIFY PERATION OF ISPENSERS...
Page 17 RT2000 S ODEL ERIES ANUAL Contents ..................71 ASSETTE ARAMETERS ................ 72 ELEARN HICKNESS ................73 ASSETTES OCKED ..................74 CTIVE ASSETTE ................75 ASSETTE ERVICE ................. 76 ULTIPLE MOUNT ..................77 OCUMENT ..........78 ECONDARY ESCRIPTION ................79 EADER IAGNOSTICS ..............
Page 18 RT2000 S ODEL ERIES ANUAL Contents 6 - M ............111 ECTION AINTENANCE ....................111 NTRODUCTION ..............111 EPLENISHING THE ECEIPT APER ................115 LEANING THE NCLOSURE ................... 115 LEANING THE ISPLAY ................. 115 EADER LEANING ................. 116 EADER ROBLEMS ................
Page 19 RT2000 S ODEL ERIES ANUAL Contents C - A ) ....C-1 PPENDIX RAPHICS OLOR ISPLAYS ....................C-2 RAPHICS ....................C-3 ....................C-6 ELETE ......................C-7 ....................C-9 ................... C-10 ......................C-11 OUPONS ..................C-13 RAPHIC XAMPLES ............... C-15 PDATING ERMINAL OFTWARE...
Page 20 RT2000 S ODEL ERIES ANUAL NTENTIONALLY LANK...
Page 21: Section 1 Introduction
ECTION NTRODUCTION...
Page 22: What's In This Manual
Windows® Intel X Scale™ PC platform, a robust technological design that provides increased stability and improved speed while maintaining reliability and low cost of ownership. The operating system supports Windows file formats for adding custom logos and advertisements. In addition, it features Triton’s completely custom designed motherboard.
Page 23: Feature Highlights
Optional Operator Service Panel (OSP) allows access to Management functions for security and ease of cassette loading and diagnostics. Supports remote setup, configuration, and monitoring via Triton Connect™. Satisfies Americans with Disabilities Act (ADA) specifications for height, access, and the visually impaired via spoken word interface.
Page 24: Standard Features
RT2000 S ODEL ERIES ANUAL Model RT2000 Standard Features Standard features of the RT2000 ATM are summarized in the following paragraphs. Access and Transaction Security Password-Controlled Access. Access to the ATM’s Management Functions is protected by a password-based access scheme. The ATM provides a “Master” password level of access and a flexible system of “User-level”...
Page 25: Multimedia Interface (Audio/Video)
LCD screen. They can be displayed while the terminal is idle and while the customer transaction is being processed. Ad screens can be loaded using a flash drive (USB) or downloaded via Triton Connect.
Page 26: Remote Monitoring And Management
Triton Connect offers support for TCP/IP (Ethernet), VSAT (Very Small Aperture Terminal), and other communication methods. The Triton Connect host computer can monitor your ATM 24 hours a day, seven days a week, and can receive an incoming call from the ATM if there is a system error or service is required.
Page 27: Communications
NTRODUCTION Communications The RT2000 ATM supports communication with the transaction processor using a variety of communications technologies. These include Dial-Up, VSAT, RadioPad, DataPak, and Client-Server(Ethernet). Dial-Up This method uses PSTN (the standard telephone system) for communications. Because your PC is a digital device, while the PSTN is primarily an analog medium, an internal modem is used to access the PSTN network in order to contact the processor and process transactions.
Page 28: Close Management
RT2000 S ODEL ERIES ANUAL Close Management A suite of close functions are provided to facilitate daily balancing of the ATM’s internal record of transaction activity with the processor’s transaction records. Day Close The Day Close is normally completed as the final step in the daily balancing process, and is used to clear the totals and switch to the next business day.
Page 29: Multi-Language Support
NTRODUCTION Normally, journal data is printed by the unit’s receipt printer, but with the optional Triton Connect software package the information can be sent to a remote PC for storage and subsequent analysis. Journal data can also be locally archived using the ATM’s internal memory. Even after old journal records have been printed to the receipt printer, uploaded to Triton Connect, or locally archived, they can still be read and printed again.
Page 30: Rt2000 Features And Specifications
RT2000 S ODEL ERIES ANUAL c i f l e t ® l a i s t r ® i t a t i r r u t e i r c i s s i l s i n l a t "...
Page 31 NTRODUCTION t n i o i t t n i t n i t n i l i b y t i , t x i f n o i t a i l i r t o i t z i r e t t e t t...
Page 32 RT2000 S ODEL ERIES ANUAL c i f a l l " f " e l i o i t i t a t l i ) n i i t s t a r i v r e t t o i t s i l s i s...
Page 33: Section 2 Basic Operation
ECTION ASIC PERATION...
Page 34: Introduction
RT2000 U ODEL ANUAL Introduction This chapter describes the basic operation of the terminal. The following topics are covered: Control Panel Layout. Describes the layout of the terminal’s control panel. Keypad Operation. Describes the use of the alphanumeric keypads. Menu-Based Operation. This section gives a general overview of the terminal display interface.
Page 35: Keypad Operation
ASIC PERATION Keypad Operation See Figure 2-2 and Table 2-1. The main keypad consists of 10 alphanumeric keys, two arrow keys and four large control keys, all located in a 16-key group beneath the LCD display. The table lists the keys and their functions. ENTER CLEAR CANCEL...
Page 36: Creen Eypad Peration
RT2000 U ODEL ANUAL CREEN EYPAD PERATION To enter text characters into the dialog boxes that are displayed by the Management Func- tions, press the F8 key to display the screen keyboard. Use the keys described below to (see Figure 2-3) navigate and enter required data.
Page 37: Menu-Based Operation
ASIC PERATION Menu-Based Operation The terminal operates as a menu driven system. Messages and menu options pre- sented on the LCD display screen guide the user’s actions. The desired menu option is selected by pressing one of the screen keys located to the left and right of the display.
Page 38: Accessing Management Functions
RT2000 U ODEL ANUAL Accessing Management Functions At the Customer screen (Figure 2-6), press and hold down the <CTRL> key; while holding down the <CTRL> key, press the <1> key. Release both keys. The password entry prompt appears. (Figure 2-7) At the password entry screen, enter the Master or Users password.
Page 39: Customer Transactions
ASIC PERATION DEFAULT MASTER PASSWORD The default Master user ID is “00” and the password is “1234”. To enter Manage- ment Functions as the Master user, enter “001234” and press “Enter”. Change the Master password immediately to prevent unauthorized access to the ATM! See Configuration Manual for procedures on changing the Master password and other password Management procedures.
Page 40: Voice-Enabled Transactions
RT2000 U ODEL ANUAL Voice-Enabled Transactions The terminal provides voice feedback via an integrated output jack, enabling sight- impaired users to plug in a set of headphones and receive spoken instructions to assist them in using the ATM. Figure 2-9, headphone jack location, shows the location of the headhone jack on the RT2000.
Page 41: Section 3 Initial Setup
ECTION NITIAL ETUP...
Page 42: Parameter Categories
RT2000 U ODEL ANUAL Parameter Categories There are a number of setup parameters that must be configured when an ATM is installed. Generally speaking, these parameters can be grouped into the fol- lowing major categories. Communications Languages Security Messages Surcharging Ad Screens Currency Settings Date/Time Settings...
Page 43: Parameter Importance Levels
NITIAL ETUP Parameter Importance Levels Critical The parameters with this importance level are primarily those that represent the minimum number of parameters that must be correctly configured in order to process transactions. In addition, because of the importance of protecting access to the ATM Management Functions, the access password parameters are also included in this category.
Page 44: Setup Parameters
RT2000 U ODEL ANUAL Setup Parameters Table 3-1, Significance Levels, correlates each Management Functions area to the significance levels of parameters in that area. NOTE: The significance level of individual parameters as described in this manual is provided as a general guide to assist you in understanding and prioritizing the setup requirements of your ATM.
Page 45 NITIAL ETUP...
Page 46 RT2000 U ODEL ANUAL...
Page 47 NITIAL ETUP...
Page 48 RT2000 U ODEL ANUAL...
Page 49 NITIAL ETUP...
Page 50 RT2000 U ODEL ANUAL NTENTIONALLY LANK...
Page 51: Section 4 Currency Handling
ECTION URRENCY ANDLING...
Page 52: Introduction
RT2000 U ODEL ANUAL Introduction **CAUTION** DO NOT RECYCLE REJECTED The purpose of this section of the manual is NOTES INTO A CASSETTE! to describe the procedures for: (1) removing Doing so could cause more rejects and replacing note cassettes, (2) loading cas- and/or currency jams.
Page 53: Preparing Notes
URRENCY ANDLING Preparing New or Uncirculated New or Uncirculated Note Defects Notes • All the conditions listed for used notes. • Remove the band around each bundle • Excessive bowing due to conditions of of notes. Separate the notes from each packing and storing.
Page 54: Tdm-Series Dispensers
RT2000 U ODEL ANUAL TDM-series Dispenser Removing the Currency Cassette(s) Ensure the terminal is not in use before removing the note cassette! Removing the note cassette while the machine is in operation (processing customer transactions, performing close operations, etc.) can cause the terminal to enter an “Out of Service” condition! Unlock the mechanical/electronic lock on the security container door and open the door to gain access to the dispensing mechanism.
Page 55 URRENCY ANDLING Pull the packer back. Some cassettes allow the pusher-plate to be latched in position using the key-lock. (Insert) IMPORTANT: The shape of some notes may be affected by conditions of storage or bundling, preventing them from forming neat even piles. If not corrected, such conditions may cause notes to be rejected by the dispensing mechanism.
Page 56 RT2000 U ODEL ANUAL • Mixed (Slanting and Cupped) bundles Separate the mixed currency into neat bundles of 100-200 notes of each type. Place the cupped bundles nearest the dispense opening of the cassette, with the cupped side facing the opening. Turn every other slanted bundle around to give the bundles the same height on both sides and place after the cupped bundles.
Page 57: Removing The Reject Cassette
URRENCY ANDLING Removing the Reject Cassette The reject tray is located just above the cur- rency cassette in the dispensing mechanism. Follow these steps to remove the reject cas- sette: Grasp reject cassette and pull from its compartment in the dispensing mecha- nism.
Page 58: Verify Operation Of Alld
RT2000 U ODEL ANUAL Verify Operation of All Dispensers After completion of the “Cassette Close” procedures, close and lock the security cabinet. In Management Functions Main Menu, select Diagnostics, then Dispenser. Select the Test Dispense option. Select either individual cassettes that are installed [“A”...
Page 59: Functions
ECTION ANAGEMENT UNCTIONS...
Page 60: Section 5 - Management
RT2000 U ODEL ANUAL Introduction This section describes the Management Functions available for controlling the ATM. When the Customer Welcome screen is displayed, you can access the Management Functions menu by following the procedure described next. Accessing the Management Functions Menu Press and hold down the <CTRL>...
Page 61: Function Availability
Terminal Configuration. Used to view/edit terminal operating parameters such as surcharging, customer-screen language selection, communications, status monitoring, ads/graphics and Triton Connect configuration. Key Management. Used to enter encryption keys, which protect communcations between the ATM and the transaction processing service...
Page 62: Management Reports
RT2000 U ODEL ANUAL Terminal Status. Used to view terminal status reports. Language. Press the 9 key repeatedly to cycle through the available languages. The current language is displayed in the button caption. When a language is selected, the ATM uses the language in all Management Functions. More Options.
Page 63 ANAGEMENT UNCTIONS The buttons on the Management Report dialog let you perform the following actions: (Figure 5-4) Page Up. Scrolls the report up a maximum of one full page. Home. Moves directly to the first page of the report. Print. Sends the report to the terminal receipt printer for hardcopy output. Page Down.
Page 64: Close Functions
RT2000 U ODEL ANUAL CLOSE FUNCTIONS Introduction Cassette and Day Close reports provide important information about the transac- tions being performed by your ATM. This information helps you manage the ATM more effectively. The ATM’s close functions are accessed through the Management Function’s Terminal Close Functions menu.
Page 65 ANAGEMENT UNCTIONS Cassette Close The Cassette Close report shows current cassette activity, including total notes dispensed and remaining and the total value of those notes, since the previous Cassette Close was performed. This report can help you judge the volume of with- drawal activity and plan cassette replenishment activities accordingly.
Page 66: Terminal Close Functions
RT2000 U ODEL ANUAL ERMINAL LOSE UNCTIONS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CLOSE FUNCTIONS option by press- ing number (1) on the keypad ESCRIPTION The T menu allows the terminal operator to perform the following ERMINAL LOSE functions:...
Page 67: Schedule Close
ANAGEMENT UNCTIONS CHEDULE LOSE : OFF ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CLOSE FUNCTIONS option by press- ing number (1) on the keypad. To access the SCHEDULE CLOSE function, press the num- ber (1) on the keypad. ESCRIPTION This function allows you to turn ON or OFF the S function and to...
Page 68: Send Terminal Totals
RT2000 U ODEL ANUAL ERMINAL OTALS : OFF ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CLOSE FUNCTIONS option by press- ing number (1) on the keypad. To change the condition of the SEND TERMINAL TOTALS function to ON, press number (2) on the keypad.
Page 69: Trial Close
ANAGEMENT UNCTIONS RIAL LOSE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CLOSE FUNCTIONS option by press- ing number (1) on the keypad. To display the Management Re- port that provides the TRIAL CLOSE information for the ATM, press number (3) on the keypad.
Page 70: Day Close
RT2000 U ODEL ANUAL LOSE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CLOSE FUNCTIONS option by press- ing number (1) on the keypad. To display the Management Re- port that provides the DAY CLOSE information for the ATM, press number (4) on the keypad.
Page 71: Trial Cassette Close
ANAGEMENT UNCTIONS RIAL ASSETTE LOSE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CLOSE FUNCTIONS option by press- ing number (1) on the keypad. To display the Management Re- port that provides the TRIAL CASSETTE CLOSE information for the ATM, press number (5) on the keypad.
Page 72: Cassette Close Functions
Trial Cassette Close Report. After entering cassette quantities, a trial cassette close report is displayed. *IMPORTANT* The RT2000-series ATMs use Triton Dispensing Mechanism (TDM) dis- pensers. The TDM-100 and -150 are single cassette and the -200 and -250 are multi-cassette. The multi-cassette dispensers (TDM-200/250) DO NOT lock the cassettes in the mechanism, but they DO need to be placed IN- SERVICE to operate.
Page 73: Select Cassette ( S )
ANAGEMENT UNCTIONS ELECT ASSETTE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CLOSE FUNCTIONS option by press- ing number (1) on the keypad. To access the CASSETTE CLOSE FUNCTIONS menu, press number (6) on the keypad. Select which cassette(s) to close and replenish and press ENTER.
Page 74: Replenish Cassette ( S )
RT2000 U ODEL ANUAL EPLENISH ASSETTE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CLOSE FUNCTIONS option by press- ing number (1) on the keypad. To access the CASSETTE CLOSE FUNCTIONS menu, press number (6) on the keypad. Select which cassette(s) to close and replenish and press ENTER.
Page 75: Select Cassette ( S ) I Nservice
ANAGEMENT UNCTIONS ELECT ASSETTE ERVICE ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CLOSE FUNCTIONS option by press- ing number (1) on the keypad. To access the CASSETTE CLOSE FUNCTIONS menu, press number (6) on the keypad. After replenishing cassette(s), select which cassette(s) to put IN-SERVICE.
Page 76: Cassette Quantity
RT2000 U ODEL ANUAL ASSETTE UANTITY : “0” ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CLOSE FUNCTIONS option by press- ing number (1) on the keypad. To access the CASSETTE CLOSE FUNCTIONS menu, press number (6) on the keypad. After replenishing cassette(s) and re-installing, press ENTER.
Page 77: Rial Assette Lose Eport
ANAGEMENT UNCTIONS RIAL ASSETTE LOSE EPORT : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CLOSE FUNCTIONS option by press- ing number (1) on the keypad. To access the CASSETTE CLOSE FUNCTIONS menu, press number (6) on the keypad. After Cassette Quantity is en- tered, a TRIAL CASSETTE CLOSE report is presented.
Page 78: Iagnostics
RT2000 U ODEL ANUAL DIAGNOSTICS Introduction Diagnostics provide important information about the status of the ATM. It main- tains an “historical” record of the operating system and associated hardware to determine system errors that have occurred. The Diagnostics function also performs self-tests on the major components to help determine and isolate any malfunctions or errors.
Page 79: Diagnostics Menu
ANAGEMENT UNCTIONS IAGNOSTICS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. ESCRIPTION The following options will be available from the T screen: ERMINAL IAGNOSTICS Terminal Status. Displays the terminal status dialog, which provides access to configuration and status reporting functions.
Page 80: Terminal Status Functions
RT2000 U ODEL ANUAL ERMINAL TATUS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the TERMINAL STATUS menu by pressing number (1) on the keypad. ESCRIPTION The following options will be available from the T screen:...
Page 81: Current Terminal Error / T
ANAGEMENT UNCTIONS URRENT ERMINAL RROR ERMINAL RROR ISTORY : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. To view the options available on the TERMINAL STATUS screen, press number (1) on the keypad To view the CURRENT TERMI- NAL ERROR of the terminal,...
Page 82: Reset Terminal Error
RT2000 U ODEL ANUAL ESET ERMINAL RROR : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. To view the options available on the TERMINAL STATUS screen, press number (1) on the keypad To RESET TERMINAL ERROR, press number (3) on the keypad.
Page 83: Configuration Summary
ANAGEMENT UNCTIONS ONFIGURATION UMMARY : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. To view the options available on the TERMINAL STATUS screen press number (1) on the keypad. To view the CONFIGURATION SUMMARY, press number (4) on the keypad.
Page 84: Transaction Totals
RT2000 U ODEL ANUAL RANSACTION OTALS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. View the TRANSACTION TO- TALS screen by pressing num- ber (2) on the keypad . ESCRIPTION The T report displays transaction totals in two categories: To-...
Page 85: System Diagnostics
ANAGEMENT UNCTIONS YSTEM IAGNOSTICS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. View the SYSTEM DIAGNOS- TICS screen by pressing num- ber (3) on the keypad . ESCRIPTION The S function displays the system information dialog.
Page 86: Dispenser Diagnostics
RT2000 U ODEL ANUAL ISPENSER IAGNOSTICS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. View the DISPENSER diagnos- tics menu by pressing number (4) on the keypad. ESCRIPTION The following options will be available from the D screen:...
Page 87: Dispenser Status
ANAGEMENT UNCTIONS ISPENSER TATUS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the DISPENSER diagnos- tics menu by pressing number (4) on the keypad. View the DISPENSER STATUS screen by pressing number (1) on the keypad.
Page 88: Purge / Test Dispense
RT2000 U ODEL ANUAL URGE ISPENSE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the key- pad. Enter the DISPENSER diagnostics menu by pressing number (4) on the keypad.
Page 89: Force Unlock Cassette
ANAGEMENT UNCTIONS ORCE NLOCK ASSETTE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the DISPENSER diagnos- tics menu by pressing number (4) on the keypad. To display the FORCE UN LOCK CASSETTE options screen, press number (5) on the keypad.
Page 90: Ispenser
RT2000 U ODEL ANUAL ISPENSER OTALS ESET ISPENSER : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the key- pad. Enter the DISPENSER diagnostics menu by pressing number (4) on the keypad.
Page 91: Cassette Parameters
ANAGEMENT UNCTIONS ASSETTE ARAMETERS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the DISPENSER diagnos- tics menu by pressing number (4) on the keypad. To modify the CASSETTE PA- RAMETERS, press number (8) on the keypad.
Page 92: Relearn Bill Thickness
RT2000 U ODEL ANUAL ELEARN HICKNESS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the DISPENSER diagnos- tics menu by pressing number (4) on the keypad. To modify the CASSETTE PA- RAMETERS, press number (8) on the keypad.
Page 93: All Cassettes Locked
ANAGEMENT UNCTIONS ASSETTES OCKED : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the DISPENSER diagnos- tics menu by pressing number (4) on the keypad. To modify the CASSETTE PA- RAMETERS, press number (8) on the keypad.
Page 94: Active Cassette
RT2000 U ODEL ANUAL CTIVE ASSETTE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the DISPENSER diagnos- tics menu by pressing number (4) on the keypad. To modify the CASSETTE PA- RAMETERS, press number (8) on the keypad.
Page 95: Cassette I N Service
ANAGEMENT UNCTIONS ASSETTE ERVICE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the DISPENSER diagnos- tics menu by pressing number (4) on the keypad. To modify the CASSETTE PA- RAMETERS, press number (8) on the keypad.
Page 96: Multiple Amount
RT2000 U ODEL ANUAL ULTIPLE MOUNT : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the DISPENSER diagnos- tics menu by pressing number (4) on the keypad. To modify the CASSETTE PA- RAMETERS, press number (8) on the keypad.
Page 97: Document Type
ANAGEMENT UNCTIONS OCUMENT : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the DISPENSER diagnos- tics menu by pressing number (4) on the keypad. To modify the CASSETTE PA- RAMETERS, press number (8) on the keypad.
Page 98: Non -Cash / Secondary Item Description
RT2000 U ODEL ANUAL ESCRIPTION ECONDARY ESCRIPTION : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the DISPENSER diagnos- tics menu by pressing number (4) on the keypad. To modify the CASSETTE PA- RAMETERS, press number (8) on the keypad.
Page 99: Card Reader Diagnostics
ANAGEMENT UNCTIONS EADER : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the CARD READER diag- nostics menu by pressing num- ber (5) on the keypad. ESCRIPTION The following options will be available from the C screen:...
Page 100: Card Reader Status / Totals
RT2000 U ODEL ANUAL EADER TATUS EADER OTALS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the CARD READER diag- nostics menu by pressing num- ber (5) on the keypad.
Page 101: Scan Card
ANAGEMENT UNCTIONS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the CARD READER diag- nostics menu by pressing num- ber (5) on the keypad.. To use the SCAN CARD diag- nostics, press number (3) on the keypad.
Page 102: Printer Diagnostics
RT2000 U ODEL ANUAL RINTER IAGNOSTICS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the PRINTER diagnostics menu by pressing number (6) on the keypad. ESCRIPTION The following options will be available from the P screen:...
Page 103: Device Status / Reset /Test Printer
ANAGEMENT UNCTIONS EVICE TATUS RINTER ESET RINTER : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the PRINTER diagnostics menu by pressing number (6) on the keypad. To display DEVICE STATUS, press number (1) on the keypad.
Page 104: Configure Printer
RT2000 U ODEL ANUAL ONFIGURE RINTER ACTORY EFAULT ISTED ELOW CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the PRINTER diagnostics menu by pressing number (6) on the keypad. To CONFIGURE PRINTER op- erating parameters, press num- ber (3) on the keypad.
Page 105: Modem / Ethernet Diagnostics
*Configure Modem*. Lets you view and configure the modem's operating parameters. *Triton Connect Settings*. Provides access to screens that will let you view and configure the Triton Connect parameters. *Configure Ethernet Settings*. Provides access to Ethernet (TCP/IP) con- figuration parameters.
Page 106: Test (Modem ) / Modem Totals
RT2000 U ODEL ANUAL ) / M ODEM ODEM OTALS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the MODEM/ETHERNET diagnostics menu by pressing number (7) on the keypad. To enter the TEST function, press number (2) on the keypad.
Page 107: Keypad Diagnostics
ANAGEMENT UNCTIONS EVICE TATUS EYPAD EYPAD : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the DIAGNOSTICS option by pressing number (2) on the keypad. Enter the KEYPAD diagnostics menu by pressing number (8) on the keypad. To view the DEVICE STATUS Keypad/Screen Button Test function, press number (1) on...
Page 108: Electronic Journal
(Error code 151) Normally, journal data is printed by the unit’s receipt printer, but with the optional Triton Connect software package the information can be sent to a remote PC for storage and subsequent analysis.
Page 109: Electronic Journal Functions
ANAGEMENT UNCTIONS LECTRONIC OURNAL : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the ELECTRONIC JOUR- NAL option by pressing num- ber (3) on the keypad. ESCRIPTION The following options will be available from the E screen: LECTRONIC OURNAL Display Unaudited Records.
Page 110: Display Unaudited Records
RT2000 U ODEL ANUAL ISPLAY NAUDITED ECORDS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the ELECTRONIC JOUR- NAL option by pressing num- ber (3) on the keypad. To DISPLAY UNAUDITED RECORDS, press number (1) on the keypad.
Page 111: Display Lastx
ANAGEMENT UNCTIONS ISPLAY : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the ELECTRONIC JOUR- NAL option by pressing num- ber (3) on the keypad. To DISPLAY LAST X electronic journal entries, press number (2) on the keypad. ESCRIPTION The D X function is used to display and print records from the electronic...
Page 112: Display Selected Records
RT2000 U ODEL ANUAL ISPLAY ELECTED ECORDS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the ELECTRONIC JOUR- NAL option by pressing num- ber (3) on the keypad. To DISPLAY SELECTED RECORDS from the electronic journal entries, press number (3) on the keypad.
Page 113: Clear Journal
ANAGEMENT UNCTIONS LEAR OURNAL : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the ELECTRONIC JOUR- NAL option by pressing number (3) on the keypad. To CLEAR JOURNAL (or mark all unaudited journal records as au- dited), press number (4) on the key- pad.
Page 114: Archive /Delete Journal / V Iew Journal Archive
RT2000 U ODEL ANUAL RCHIVE ELETE OURNAL OURNAL RCHIVE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the ELECTRONIC JOUR- NAL option by pressing num- ber (3) on the keypad. To ARCHIVE / DELETE JOUR- NAL, press number (5) on the keypad.
Page 115: Coupons / Messages
ANAGEMENT UNCTIONS Coupons / Messages Introduction Coupons are typically used as a promotional incentive, offering a product, service, or discount as an incentive for making withdrawals from the ATM. Such incentives are typically referred to as “prizes” or “awards.” Messaging enables the store owner to personalize messages to the customer. Typi- cal messages are “Welcome”...
Page 116 RT2000 U ODEL ANUAL Random Coupon Award If you want fifty percent (for example) of ALL customers to receive a coupon, no matter the level of their withdrawal or type of transaction (such as a balance inquiry or transfer), do the following for coupon Printed 1: Enable a minimum amount of zero (0) and a maximum amount equal to the ATM’s maximum withdrawal amount.
Page 117: Coupon Functions
ANAGEMENT UNCTIONS OUPONS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing number (6) on the keypad. To view the options available at the COUPON menu, press num- ber (2) on the keypad. ESCRIPTION The following options will be available from the C screen:...
Page 118: Coupon Types
RT2000 U ODEL ANUAL OUPON : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing number (6) on the keypad. To view the options available at the COUPON menu, press num- ber (2) on the keypad.
Page 119: Prompt / Minimum Level
ANAGEMENT UNCTIONS ROMPT INIMUM EVEL : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing number (6) on the keypad. To view the options available at the COUPON menu, press num- ber (2) on the keypad.
Page 120: Maximum Level / Random
RT2000 U ODEL ANUAL AXIMUM EVEL ANDOM : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing number (6) on the keypad. To view the options available at the COUPON menu, press num- ber (2) on the keypad.
Page 121: Message / Print
ANAGEMENT UNCTIONS ESSAGE RINT : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing number (6) on the keypad. To view the options available at the COUPON menu, press num- ber (2) on the keypad.
Page 122: Terminal Messages
RT2000 U ODEL ANUAL ERMINAL ESSAGES : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing number (6) on the keypad. To view the options available at the TERMINAL MESSAGES menu, press number (3) on the keypad.
Page 123: Welcome / Store Message
ANAGEMENT UNCTIONS ELCOME ESSAGE TORE ESSAGE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing number (6) on the keypad. To view the options available at the TERMINAL MESSAGES menu, press number (3) on the keypad.
Page 124: Marketing / Exit Message
RT2000 U ODEL ANUAL ARKETING ESSAGE ESSAGE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing number (6) on the keypad. To view the options available at the TERMINAL MESSAGES menu, press number (3) on the keypad.
Page 125: Terminal Owner / Surcharge Owner Message
ANAGEMENT UNCTIONS ERMINAL WNER ESSAGE URCHARGE WNER ESSAGE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing number (6) on the keypad. To view the options available at the TERMINAL MESSAGES menu, press number (3) on the keypad.
Page 126: News Ticker Message
RT2000 U ODEL ANUAL ICKER ESSAGE : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing number (6) on the keypad. To view the options available at the TERMINAL MESSAGES menu, press number (3) on the keypad.
Page 127: Date And Time Function
ANAGEMENT UNCTIONS ATE AND : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the SYSTEM PARAM- ETERS option by pressing num- ber (5) on the keypad. Press number (1) on the keypad to access options that allow you to change the terminal DATE and TIME properties.
Page 128: Set Date / Set Time /V Olume
RT2000 U ODEL ANUAL : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the SYSTEM PARAM- ETERS option by pressing num- ber (5) on the keypad. Press number (1) on the keypad to access options that allow you to change the terminal DATE and TIME properties.
Page 129 ANAGEMENT UNCTIONS OLUME ONTOLS : N/A ACTORY EFAULT CCESS NSTRUCTIONS From the MAIN MENU screen, select the SYSTEM PARAM- ETERS option by pressing number (5) on the keypad. To adjust the level of the speaker output, press number (3) on the keypad. ESCRIPTION This dialog box will allow you to adjust the speaker volume.
Page 130 RT2000 U ODEL ANUAL This Page Intentionally Left Blank...
Page 131: Section 6 Maintenance
ECTION AINTENANCE...
Page 132: Introduction
Should a malfunction oc- cur, DO NOT attempt to service the unit yourself! Contact your Triton certified service provider! **WARNING** Do not pull the paper backward through the printer.
Page 133 AINTENANCE Remove the existing paper roll and/ or empty spindle (as appropriate) from the paper support bracket by pulling the spool out of the bracket. Figures 6-3 shows an empty paper support bracket. Unwind about 18" from the end of the new paper roll and use scissors Figure 6-3.
Page 134 RT2000 U ODEL ANUAL 10. Grasp the handle below the printer feed slot (Figure 6-7) and pull the release pin located on the right side of the printer bracket ( Figure 6-8). 11. Rotate the assembly up and release the pin until it locks in place as shown in Figure 6-9.
Page 135: Cleaning The Enclosure
AINTENANCE Cleaning the Enclosure Card Reader Cleaning Special cleaning cards are available for The ATM front panel is highly durable, proper maintenance of the card reader. resisting scratches and finger smudges. The card reader should be cleaned at However, occasional cleaning of the least once a month by inserting and re- front panel and the plastic enclosure may moving a cleaning card, as shown in...
Page 136: Card Reader Problems
RT2000 U ODEL ANUAL Card Reader Problems Communication Problems The following procedures provide help Follow these steps to recover from “Sys- tem Unavailable” and “Communication in recovering from card reader problems. Error” conditions (Dial-up only). Can’t Read Customer Card Reset the ATM. If the problem still Access Management Functions exists, continue with next step.
Page 137: Section 7 Error Recovery
ECTION RROR ECOVERY...
Page 138: Introduction
RT2000 U ODEL ANUAL Introduction This chapter of the operation manual describes how operator personnel can re- spond to ATM error conditions and perform user-level corrective actions. Status Conditions The ATM operating system determines the operational status of each of its compo- nents by routinely performing a system status check.
Page 139: Clearing Terminal Status
RROR ECOVERY Clearing Terminal Status In following the error recovery procedures in Table 7-1, in most cases the first action you will perform will be to clear the error status. In some cases, if the terminal is reporting an error in a user-serviceable component area, such as a low receipt paper or currency condition, check the area and replace the receipt paper, load currency, or other actions as applicable.
Page 140: Error Recovery Procedures
RT2000 U ODEL ANUAL Error Recovery Procedures Many error conditions require the assistance of a qualified service technician to return the ATM to normal operation. But there are some actions that the end user can perform to confirm the existence of a problem or correct simple problems. Table 7-1, Status Codes / Error Recovery Procedures, provides a list of status condi- tions, most of which can cause the ATM to enter an “OUT OF SERVICE”...
Page 141: Functions
RROR ECOVERY Clear Status Using Management Functions Press and hold down the Control (CTRL) key (blank key in lower right corner of alphanumeric keypad). While holding down the CTRL key, press the number (1) key. Release both keys. The Password Entry screen appears. (Figure 7-2) Enter the Master or User password Fig.
Page 142: Unctions
RT2000 U ODEL ANUAL Restart Using Management Functions Press and hold down the CTRL key After about a 30-second delay one of (blank key in lower right corner of two screens will appear: alphanumeric keypad). While holding down the CTRL key, press •...
Page 143 RROR ECOVERY Shut Down (Remove Power) Using Management Functions Press and hold down the CTRL key (blank key in lower right corner of alphanumeric keypad). While holding down the CTRL key, press the number (1) key. Release both keys. The Password Entry screen appears.
Page 144 RT2000 U ODEL ANUAL Shut Down / Apply Power Using Power Supply ON/OFF Switch Open the cabinet sleeve door. of the ATM. The power supply is located on the inside of the cabinet sleeve door. Locate the ON/OFF switch on the POWER SUPPLY, as shown in Figure 7-9. Move switch to the OFF <0>...
Page 145: Clear Status Using Management Restart Using Management F Shutdown (Remove Power ) Using Shutdown /Apply Power Using Status (Error ) Codes
RROR ECOVERY e l i f i t e l l r i f...
Page 146 RT2000 U ODEL ANUAL i r c i t p i r c i t p i t i a r t i l i u l i e t r t l u l i a i t i p i t t t e t i x...
Page 147 RROR ECOVERY o i t o i t u l i l i a u l i a i r l i a r e l o t i n i t l l a o t i t a t o t i y t i l i a...
Page 148 RT2000 U ODEL ANUAL o i t o i t l i a e t t e t t s t f l i b s l l o i t u l i h t i e t t l l I v i l l i a...
Page 149 RROR ECOVERY i r c i t p i r c i t p e t t e t i l i a l i a i l f f i l a e i f y t l e t t y t l e t t e t t...
Page 150 RT2000 U ODEL ANUAL i r c i t p i r c i t p j e r h / t o l f j e r i l f f i l f f r i u j e r e t t i l f f t a t...
Page 151 RROR ECOVERY i r c i t p i r c i t p r r e r r e r r e i t a ) S / d i l r r e r r e r r e d i l a r t i l f f...
Page 152 RT2000 U ODEL ANUAL i r c i t p i r c i t p l i a t r o o r f l i a t r o d i l o r f l i a t r o y r t l i a...
Page 153 RROR ECOVERY " " e...
Page 154 RT2000 U ODEL ANUAL NTENTIONALLY LANK...
Page 155 PPENDIX ECHANICAL LECTRONIC OCKS...
Page 156: Introduction
RT2000 U ODEL ANUAL Introduction The security cabinet can be secured using either a mechanical or electronic combination lock. This Appendix covers how to change the combination of ei- ther lock. Procedures specific to the electronic lock, such as changing the bat- tery, are also covered.
Page 157: Change The Combination
A - M PPENDIX ECHANICAL LECTRONIC OCKS Opening Index Changing Index Changing the Combination Change the Combination To change the combination, you will need access to the existing combination and a change key. First, open the safe door by dialing the existing combination. With bolt retracted and before changing combination, verify that the dial stopped between 90 and 100 on the OPENING Index.
Page 158 RT2000 U ODEL ANUAL Figure 1 Turn change key to the LEFT until it stops (approximately one-quarter turn). With the change key in this position, set the new combination as follows: Never select a number from 0 to 20 (the forbidden zone) as the last number of the combination.
Page 159: Operating The Electronic Lock
A - M PPENDIX ECHANICAL LECTRONIC OCKS Operating the Electronic Lock Entering the Combination The electronic lock combination consists of six digits. Upon arrival, the combination of the lock should already be set at 1-2-3-4-5-6. After installation of the unit has been completed, perform the following steps: Enter the preset combination and check for proper operation.
Page 160: Lockout Feature
RT2000 U ODEL ANUAL Lockout Feature The lock includes a WRONG TRY PENALTY lockout feature that prevents entry from unauthorized personnel. This feature performs as follows: • Entry of four consecutive invalid combinations will disable the lock for 5 minutes. •...
Page 161: Operator Service Panel Functions
PPENDIX PERATOR ERVICE ANEL UNCTIONS...
Page 162 OSP unit. Upon terminal power-up, the RT2000 will initialize and run through its internal setup. The OSP will initially display the Triton P.O.S.T. (Power On Self Test) screen. This screen displays the results of internal diagnostics that are completed during OSP initialization (Figure 1).
Page 163 B - O PPENDIX PERATOR ERVICE ANEL UNCTIONS Note: The Customer screen will change its display to “This machine is temporarily out of service. Please wait.” It will continue this message as long as you are accessing the OSP functions. Refer to Figure 5.
Page 164: Terminal Close Functions
RT2000 U ODEL ANUAL ERMINAL LOSE UNCTIONS ESCRIPTION allow ERMINAL LOSE UNCTIONS access to the following close functions: • Trial Close • Day Close • Trial Cassette Close • Cassette Close Select cassette(s) to close Close report (cassette(s) zeroized) Remove and replenish cassette(s) Place cassette(s) In-service Enter cassette(s) quantity Trial cassette close report...
Page 165: Lectronic Ournal
B - O PPENDIX PERATOR ERVICE ANEL UNCTIONS LECTRONIC OURNAL ESCRIPTION allows access LECTRONIC OURNAL to the ATMs journal functions. The following is a list of journal functions available: • Display Unaudited Records • Print Last X • Clear Journal •...
Page 166 RT2000 U ODEL ANUAL ESTART THE ERMINAL ESCRIPTION Selecting R ESTART THE ERMINAL allows you to “reboot” the terminal operating program. When the screen to the right is displayed, select “Enter” to start. The terminal program will end and automatically restart. ONTRAST DJUSTMENT To adjust the contrast for the OSP...
Page 167: Ads Graphics
PPENDIX RAPHICS OLOR ISPLAY NITS...
Page 168 Graphic files can be added AND configure Duration, Active deleted from the RT2000 termi- Hours and Active Ad Fields for nals. Using Triton Connect the graphic. though, files can ONLY be added. Delete. Removes an Ad No files of any kind can be de-...
Page 169: Add New
C - A PPENDIX RAPHICS CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing the number (6) on the key- pad. To View the options available at the ADS GRAPHICS menu, press the number (7) on the keypad.
Page 170 RT2000 U ODEL ANUAL The File List shows the files in the selected location that are of the se- lected type. The Filename, Size and Date/Time attributes are show for each file. Use the Left or Right <Arrow> keys on the keypad to highlight a file. Press <Enter>...
Page 171 C - A PPENDIX RAPHICS . By default, the graphic will be displayed every hour of the day. CTIVE OURS If you want to restrict the display of the graphic to particular hours of the day, leave a checkmark next to the hour in which you want to display the graphic. Remove the checkmark from those hours in which you don’t want the graphic to be displayed.
Page 172: Delete
RT2000 U ODEL ANUAL ELETE CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing the number (6) on the key- pad. To View the options available at the ADS GRAPHICS menu, press the number (7) on the keypad.
Page 173: Edit
C - A PPENDIX RAPHICS CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing the number (6) on the key- pad. To View the options available at the ADS GRAPHICS menu, press the number (7) on the keypad.
Page 174 RT2000 U ODEL ANUAL Active Hours. By default, the graphic will be displayed every hour of the day. If you want to restrict the display of the graphic to particular hours of the day, leave a checkmark next to the hour in which you want to display the graphic. Remove the checkmark from those hours in which you don't want the graphic to be displayed.
Page 175: Move Up
C - A PPENDIX RAPHICS CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing the number (6) on the key- pad. To View the options available at the ADS GRAPHICS menu, press the number (7) on the keypad.
Page 176: Move Down
RT2000 U ODEL ANUAL CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing the number (6) on the key- pad. To View the options available at the ADS GRAPHICS menu, press the number (7) on the keypad.
Page 177: Coupons
C - A PPENDIX RAPHICS OUPONS RAPHICS CCESS NSTRUCTIONS From the MAIN MENU screen, select the TERMINAL CON- FIGURATION option by press- ing the number (6) on the key- pad. To View the options available at the COUPON menu, press the number (2) on the keypad.
Page 178 RT2000 U ODEL ANUAL Press the number (1) on the keypad to cycle through the available coupon types. After selecting the coupon type, configure the remaining coupon set- tings as needed. Press <Enter> to accept the settings or <Cancel> to exit. The L parameter establishes the orientation of text and graphics on printed AYOUT...
Page 179 C - A PPENDIX RAPHICS RAPHIC XAMPLES FULL SCREEN 640x480 C-13...
Page 180: Graphic Examples
RT2000 U ODEL ANUAL RAPHIC XAMPLES RECEIPT 480 x 120 TRANSACTION AD 640 x 260 C-14...
Page 181: Pdating Erminal Oftware
C - A PPENDIX RAPHICS PDATING ERMINAL OFTWARE This step procedure describes how to per- form a software update for the RT2000. You will need a Flash drive device (USB stor- age device) with the terminal software loaded in it. From the MAIN MENU screen, If your Flash drive has an indi- select the SYSTEM PARAM-...
Page 182 RT2000 U ODEL ANUAL In the Look In option should Use the left and right <Arrow> be the “USB” location. If it’s keys on the keypads to high- not present, <Cancel> out of light the selected file. Press the SOFTWARE UPDATE <Enter>...

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