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Troubleshoot a problem
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Action
Step 1
a
Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Do vertical white lines appear on prints?
Step 2
Fix slow printing problems. For more information, see
printing" on page
101.
Do vertical white lines appear on prints?
Vertical dark bands
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Yes
Go to step 2.
Contact your dealer. The problem is
"Slow
117
to
No
The problem is
solved.
solved.
to
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