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Troubleshooting
Can I switch off my GoGear micro jukebox while battery charging is in progress?
The display of the set will stay on at all time during the charging process and you will find the power plug
icon shows on display once the battery has been fully charged.
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My GoGear micro jukebox has no power or shows nothing on the display.
•
The battery of the GoGear micro jukebox may have gone flat; recharge the GoGear micro jukebox
with the AC/DC adapter connected to mains.
•
You may not have the
the display turns on
•
If nothing works, try doing a soft reset. Press and hold the
of seconds. Then switch on the GoGear micro jukebox using the POWER button. Note that your
songs and data will not be lost or corrupted by a soft reset.
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My GoGear micro jukebox freezes or hangs up.
•
Try doing a soft reset. Press and hold the
Then switch on the GoGear micro jukebox using the POWER button. Note that your songs and data
will not be lost or corrupted by a soft reset.
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The icon
shows on the display of my GoGear micro jukebox.
You have a file error: system file may be missing or you have a format error on hdd. To remedy
1.
Connect hdd to your PC and to the main power supply and start DMM. The database will be
recreated automatically.
2.
Transfer a couple of songs into your hdd to confirm if the GoGear micro jukebox has fully recovered
all the files.
3.
Click the Eject Hardware icon on the Windows task bar and select the STOP USB Mass Storage
Device from the pop up menu. Follow the screen instructions to unplug your GoGear micro jukebox.
If you see a "Try stopping the device again later" message on your PC screen, try closing DMM, or
other applications which are running on your PC and then click the eject hardware icon again.
4.
Disconnect the Jukebox from your PC and press POWER to switch on the player again.
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The icon
shows on the display of my GoGear micro jukebox.
You have a serious error with your hdd, possibly caused by a faulty hard disk drive. To remedy:
1.
Connect hdd to your PC and to the main power supply and start DMM. The database will be
recreated automatically.
2.
Transfer a couple of songs into your hdd to confirm if the GoGear micro jukebox has fully recovered
all the files.
3.
Click the Eject Hardware icon on the Windows task bar and select the STOP USB Mass Storage
Device from the pop up menu. Follow the screen instructions to unplug your GoGear micro jukebox.
If you see a "Try stopping the device again later" message on your PC screen, try closing DMM, or
other applications which are running on your PC and then click the eject hardware icon again.
4.
Disconnect the Jukebox from your PC and press POWER to switch on the player again.
If you continue to encounter problem, please consult your dealer or service center.
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button pressed and held long enough. Press and hold the
key and the volume + key for a couple of seconds.
16
key and the volume + key for a couple
button until
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