Contact - SMA MD.IO-40 Installation Manual

10 Contact

10 Contact
If you have technical problems with our products, please contact the SMA Service Line. The following data is required
in order to provide you with the necessary assistance:
• Inverters:
– Serial number
– Firmware version
– Special country-specific settings (if available)
– Information on the ripple control receiver
– Operating mode of the multifunction relay
– Detailed description of the problem
• Sunny Portal
– System name in Sunny Portal
– Access data for Sunny Portal
Deutschland SMA Solar Technology AG
Österreich Niestetal
Schweiz Sunny Boy, Sunny Mini Central,
Sunny Tripower, Sunny Highpower:
+49 561 9522‑1499
Monitoring Systems, SMA EV Charger:
+49 561 9522‑2499
Hybrid Controller:
+49 561 9522-3199
Sunny Island, Sunny Boy Storage,
Sunny Backup:
+49 561 9522-399
Sunny Central, Sunny Central Storage:
+49 561 9522-299
SMA Online Service Center:
www.SMA-Service.com
France SMA France S.A.S.
Lyon
+33 472 22 97 00
SMA Online Service Center:
www.SMA-Service.com
España SMA Ibérica Tecnología Solar, S.L.U.
Portugal Barcelona
+34 935 63 50 99
SMA Online Service Center:
www.SMA-Service.com
22 MD-IO-40-IA-en-11
Belgien SMA Benelux BVBA/SPRL
Belgique Mechelen
+32 15 286 730
België
for Netherlands: +31 30 2492 000
Luxemburg
SMA Online Service Center:
Luxembourg
www.SMA-Service.com
Nederland
Česko SMA Service Partner TERMS a.s
+420 387 6 85 111
Magyarország
SMA Online Service Center:
Slovensko
www.SMA-Service.com
Türkiye SMA Service Partner DEKOM
Telekomünikasyon A. Ş
+90 24 22430605
SMA Online Service Center:
www.SMA-Service.com
Ελλάδα SMA Service Partner AKTOR FM.
Κύπρος Αθήνα
+30 210 8184550
SMA Online Service Center:
www.SMA-Service.com
United Kingdom SMA Solar UK Ltd.
Milton Keynes
+44 1908 304899
SMA Online Service Center:
www.SMA-Service.com
SMA Solar Technology AG
Installation manual