Table of Contents
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Chapter 5: Troubleshooting.........................................................................................................80
Handling swollen Lithium-ion batteries........................................................................................................................ 80
Dell SupportAssist Pre-boot System Performance Check diagnostics................................................................ 81
Running the SupportAssist Pre-Boot System Performance Check.................................................................81
System diagnostic lights...................................................................................................................................................81
Recovering the operating system................................................................................................................................. 83
Real-Time Clock (RTC Reset)........................................................................................................................................83
Flashing BIOS (USB key).................................................................................................................................................83
Flashing the BIOS..............................................................................................................................................................83
Backup media and recovery options.............................................................................................................................84
WiFi power cycle............................................................................................................................................................... 84
Flea power release............................................................................................................................................................ 84
Chapter 6: Getting help...............................................................................................................85
Contacting Dell.................................................................................................................................................................. 85
Contents
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