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Inspiron 15 7000 Gaming
Service Manual
Computer Model: Inspiron 15-7577
Regulatory Model: P72F
Regulatory Type: P72F001

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   Summary of Contents for Dell Inspiron 15 7000 Gaming

  • Page 1: Service Manual

    Inspiron 15 7000 Gaming Service Manual Computer Model: Inspiron 15-7577 Regulatory Model: P72F Regulatory Type: P72F001...

  • Page 2

    WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Before working inside your computer......12 ..................12 Before you begin ................... 12 Safety instructions ................13 Recommended tools ....................14 Screw list After working inside your computer......16 Removing the base cover..........17 ....................17 Procedure Replacing the base cover..........19 ....................

  • Page 4

    Replacing the memory modules........25 ....................25 Procedure ..................25 Post-requisites Removing the solid-state drive........26 ....................26 Prerequisites ....................26 Procedure Replacing the solid-state drive........28 ....................28 Procedure ..................29 Post-requisites Removing the hard drive..........30 ................... 30 Prerequisites ....................30 Procedure Replacing the hard drive..........

  • Page 5

    Replacing the wireless card..........39 ....................39 Procedure ..................40 Post-requisites Removing the rear cover..........41 .................... 41 Prerequisites ....................41 Procedure Replacing the rear cover..........43 ....................43 Procedure ..................43 Post-requisites Removing the computer base........44 ....................44 Prerequisites ....................44 Procedure Replacing the computer base........

  • Page 6

    Replacing the speakers..........57 ....................57 Procedure ..................57 Post-requisites Removing the system board.........58 ................... 58 Prerequisites ....................58 Procedure Replacing the system board......... 63 ....................63 Procedure ..................64 Post-requisites .......64 Entering the Service Tag in the BIOS setup program Removing the power-adapter port.......

  • Page 7

    Replacing the fans............76 ....................76 Procedure ..................76 Post-requisites Removing the power-button board.......77 ....................77 Prerequisites ....................77 Procedure Replacing the power-button board.......79 ....................79 Procedure ..................79 Post-requisites Removing the fingerprint-reader board......80 ................... 80 Prerequisites ....................80 Procedure Replacing the fingerprint-reader board......82 ....................82 Procedure ..................

  • Page 8

    Replacing the display assembly........90 ....................90 Procedure ..................90 Post-requisites Removing the palm rest..........91 .................... 91 Prerequisites ....................91 Procedure Replacing the palm rest..........93 ....................93 Procedure ..................93 Post-requisites Removing the keyboard..........94 ................... 94 Prerequisites ....................94 Procedure Replacing the keyboard..........98 ....................

  • Page 9

    Replacing the display hinges........106 ....................106 Procedure ..................106 Post-requisites Removing the display panel........107 ..................107 Prerequisites ....................107 Procedure Replacing the display panel......... 110 ....................110 Procedure ..................110 Post-requisites Removing the display cable..........111 ....................111 Prerequisites ....................111 Procedure Replacing the display cable......... 113 ....................113 Procedure ..................113...

  • Page 10

    Replacing the display back-cover and antenna assembly..............119 ....................119 Procedure ..................119 Post-requisites Downloading drivers........... 120 ..............120 Downloading the audio driver ............120 Downloading the graphics driver .............121 Downloading the USB 3.0 driver ..............121 Downloading the Wi-Fi driver ..........121 Downloading the media-card reader driver ..............122 Downloading the chipset driver ............

  • Page 11

    ............137 Running the ePSA diagnostics ................ 138 System diagnostic lights ................. 139 Flea power release .................. 140 Wi-Fi power cycle ............140 Dell Power Manager (DPM V3.0) Getting help and contacting Dell......... 141 ................. 141 Self-help resources ..................142 Contacting Dell...

  • Page 12: Before Working Inside Your Computer

    WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside the computer, replace all covers, panels, and screws before connecting to the electrical outlet.

  • Page 13: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/...

  • Page 14: Screw List

    Screw list Table 1. Screw list Component Secured to Screw type Quantity Screw image Battery Computer base M2.5x6 Solid-state drive Computer base M3x3 Hard-drive assembly Computer base M2.5x3 Hard-drive bracket Hard drive M3x3 Wireless card Wireless card bracket M2x3 and system board Rear cover Computer base M2x2...

  • Page 15

    Component Secured to Screw type Quantity Screw image Power-button board Palm-rest assembly M2x3 Power-adapter port Computer base M2.5x5 bracket Fingerprint-reader Palm-rest assembly M2x2 board bracket USB Type-C port System board M2.5x5 bracket System board Computer base M2.5x5 Keyboard bracket Palm-rest assembly M1.6x2.2 Heat-sink assembly System board...

  • Page 16: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, or cables you removed before working on your computer.

  • Page 17: Removing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Loosen the captive screw that secures the base cover to the computer base. Using your fingertips, gently pry the base cover to release the tabs from the slots on the computer base.

  • Page 18

    Disconnect the battery cable from the system board.

  • Page 19: Replacing The Base Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Connect the battery cable to the system board. Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place.

  • Page 20: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure Remove the three screws (M2.5x6) that secure the battery to the computer...

  • Page 21

    Lift the battery at an angle off the computer base. Turn the computer over, open the display, and press and hold the power button for five seconds to ground the system board.

  • Page 22: Replacing The Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the battery in the slot on the computer base and align the screw holes on the battery with the screw holes on the computer base.

  • Page 23: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure Locate the memory module on the system board.

  • Page 24

    Use your fingertips to carefully spread apart the securing-clips on each end of the memory-module slot until the memory module pops up. Remove the memory module from the memory-module slot.

  • Page 25: Replacing The Memory Modules

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory-module slot. Slide the memory module firmly into the slot at an angle.

  • Page 26: Removing The Solid-state Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.

  • Page 27

    Lift the solid-state drive off the solid-state drive slot.

  • Page 28: Replacing The Solid-state Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the solid-state drive. Procedure Place the solid-state drive on the slot on the computer base.

  • Page 29: Post-requisites

    Replace the screw (M3x3) that secures the solid-state drive to the computer base. Post-requisites Replace the base cover.

  • Page 30: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.

  • Page 31

    Lift the hard-drive assembly, along with its cable, off the computer base. Disconnect the interposer from the hard-drive assembly. Remove the four screws (M3x3) that secure the hard-drive bracket to the hard drive.

  • Page 32

    Lift the hard-drive bracket off the hard drive.

  • Page 33: Replacing The Hard Drive

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive bracket with the screw holes on the hard drive.

  • Page 34: Removing The Coin-cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 35

    Peel off the coin-cell battery from the battery socket on the computer base.

  • Page 36: Replacing The Coin-cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Adhere the coin-cell battery into the battery socket on the computer base. Connect the coin-cell battery cable to the system board.

  • Page 37: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure Locate the wireless card on the system board.

  • Page 38

    Remove the screw (M2x3) that secures the wireless-card bracket to the wireless card and system board. Remove the wireless-card bracket from the wireless card. Disconnect the antenna cables from the wireless card. Slide and remove the wireless card from the wireless-card slot.

  • Page 39: Replacing The Wireless Card

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it.

  • Page 40: Post-requisites

    Replace the screw (M2x3) that secures the wireless-card bracket to the wireless card and system board. Post-requisites Replace the base cover.

  • Page 41: Removing The Rear Cover

    Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Procedure Remove the four screws (M2x2) that secure the rear cover to the computer base.

  • Page 42

    Remove the rear cover from the computer base.

  • Page 43: Replacing The Rear Cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the tabs on the rear cover into the slots on the computer base and snap the rear cover into place.

  • Page 44: Removing The Computer Base

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 45

    Remove the display cable from the routing guides on the computer base and peel the display cable from the computer base. Open the latch and disconnect the power-button board cable from the system board. Open the latch and disconnect the keyboard-backlight cable from the system board.

  • Page 46

    Open the latch and disconnect the keyboard cable to the system board. Remove the 19 screws (M2.5x6) that secure the computer base to the palm-rest assembly.

  • Page 47

    Remove the four screws (M2x3) that secure the computer base to the palm-rest assembly. 15 Turn the computer over and open the display. Using a plastic scribe, release the tabs on palm-rest assembly from the slots on the computer base.

  • Page 48

    Lift the palm-rest assembly, along with the display assembly, off the computer base. Remove the system board. Remove the power-adapter port. 20 Remove the status-light board.

  • Page 49

    Remove the speakers. 22 After performing all the above steps, you are left with the computer base.

  • Page 50: Replacing The Computer Base

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Replace the speakers. Replace the status-light board.

  • Page 51: Post-requisites

    Align and place the display-cable bracket on the computer base. Replace the screw (M2x3) that secures the display-cable bracket to the computer base. Route the antenna cables through the routing guides on the computer base. 20 Adhere the camera cable to the computer base. Connect the camera cable to the system board.

  • Page 52: Removing The Status-light Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 53

    Lift the status-light board off the computer base.

  • Page 54: Replacing The Status-light Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the status-light board with the screw holes on the computer base.

  • Page 55: Removing The Speakers

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 56

    Lift the left speaker off the computer base.

  • Page 57: Replacing The Speakers

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: The rubber grommets may get pushed out while replacing the speaker. Ensure that the rubber grommets are in their position after placing the speaker on the system board.

  • Page 58: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 59

    Open the latch and disconnect the status-light board cable from the system board. Disconnect the power-adapter port cable from the system board. Turn the computer base over. Remove the two screws (M2.5x5) that secure the power-adapter port bracket to the computer base. Lift the power-adapter port bracket off the computer base.

  • Page 60

    10 Disconnect the speaker cable from the system board. Remove the four screws (M2x3) that secure the fans to the system board. Remove the three screws (M2.5x5) that secure the system board to the computer base.

  • Page 61

    Gently release the ports on the system board from the slots on the computer base and lift the system board off the computer base. Turn the system board over.

  • Page 62

    15 Follow the procedure from step 5 to step 6 in “Removing the heat sink”.

  • Page 63: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 64: Post-requisites

    Entering the Service Tag in the BIOS setup program Turn on or restart your computer. Press F2 when the Dell logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.

  • Page 65: Removing The Power-adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 66: Procedure

    Procedure Lift the power-adapter port, along with its cable, off the computer base.

  • Page 67: Replacing The Power-adapter Port

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the power-adapter port into the slot on the computer base. Post-requisites...

  • Page 68: Removing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 69

    Disconnect the right-fan cable from the system board. Follow the procedure from step 4 to step 6 in “Removing the fans”. Turn the system board over. In sequential order (indicated on the heat-sink assembly), remove the six screws (M2x3) that secure the heat sink assembly to the system board.

  • Page 70

    Lift the heat sink assembly off the system board.

  • Page 71: Replacing The Heat Sink

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and heat sink are reinstalled together.

  • Page 72

    Replace the coin-cell battery. Replace the battery. Replace the base cover.

  • Page 73: Removing The Fans

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 74: Procedure

    Procedure Remove the five screws (M2x1.4) that secure the fans to the heat sink. Turn the computer base over. Disconnect the left-fan cable and right-fan cable from the system board. Peel the tape that secures the fans to the heat sink.

  • Page 75

    Remove the four screws (M2x3) that secure the fan to the system board. Lift the fans off the heat sink.

  • Page 76: Replacing The Fans

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align and place the fans on the heat sink. Replace the four screws (M2x3) that secure the fan to the system board.

  • Page 77: Removing The Power-button Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 78

    Lift the power-button board, along with the cable, off the palm-rest assembly.

  • Page 79: Replacing The Power-button Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the power-button board with the screw holes on the palm-rest assembly.

  • Page 80: Removing The Fingerprint-reader Board

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 81

    Lift the fingerprint-reader board off the palm-rest assembly.

  • Page 82: Replacing The Fingerprint-reader Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the fingerprint reader daughter-board on the palm-rest assembly. Align the fingerprint reader daughter-board bracket on the palm-rest assembly.

  • Page 83: Removing The Touchpad

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 84

    Slide and lift the touchpad, along with the cable, at an angle off the palm-rest assembly.

  • Page 85: Replacing The Touchpad

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the touchpad under the touchpad bracket. NOTE: Ensure that the touchpad is aligned with the guides available on the palm-rest assembly, and the gap on either sides of the touchpad is equal.

  • Page 86: Removing The Display Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 87

    Open the display hinges at an angle of 90 degrees.

  • Page 88

    Lift the palm-rest assembly off the display assembly.

  • Page 89

    After performing the above steps, you will be left with the display assembly.

  • Page 90: Replacing The Display Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm-rest assembly on the display assembly. Close the display hinges at an angle of 90 degrees.

  • Page 91: Removing The Palm Rest

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 93: Replacing The Palm Rest

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Place the palm rest on a flat surface. Post-requisites Replace the fingerprint-reader board.

  • Page 94: Removing The Keyboard

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 95

    Peel the tape that secures the keyboard bracket to the palm-rest assembly. Remove the 30 screws (M1.6x2.2) that secure the keyboard bracket to the palm-rest assembly.

  • Page 96

    Lift the keyboard bracket off the palm-rest assembly.

  • Page 97

    Lift the keyboard, along with the cables, off the palm-rest assembly.

  • Page 98: Replacing The Keyboard

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure NOTE: If you are installing a new keyboard, fold the cables the same way they are folded on the old keyboard. For more information, see “Folding the...

  • Page 99: Folding The Keyboard Cables

    Folding the keyboard cables CAUTION: Do not apply excess pressure while folding the cables. The cables on the keyboard are not folded when you receive a replacement keyboard. Follow these instructions to fold the cables on the replacement keyboard the same way they are folded on the old keyboard.

  • Page 100

    Gently fold the keyboard cable with the end aligned at the fold line as shown in the image. Once folded correctly, the right edge of the keyboard cable should be lined up next to the line indicated on the palm-rest assembly...

  • Page 101: Removing The Display Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 102

    Lift the display bezel off the display assembly.

  • Page 103: Replacing The Display Bezel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the display bezel with the display back-cover, and gently snap the display bezel into place.

  • Page 104: Removing The Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 105

    Lift the display hinges off the display back-cover.

  • Page 106: Replacing The Display Hinges

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the display back-cover.

  • Page 107: Removing The Display Panel

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 108

    Gently lift the display panel and turn it over. Peel off the tape that secures the display cable to the display panel. Open the latch and disconnect the display cable from the display panel.

  • Page 109

    Lift the display panel away from the display back-cover.

  • Page 110: Replacing The Display Panel

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Slide the display cable into the connector on the display panel and close the latch to secure the cable.

  • Page 111: Removing The Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 112

    Lift the display cable off the display back-cover and antenna assembly.

  • Page 113: Replacing The Display Cable

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align and place the display cable on the display back-cover and antenna assembly.

  • Page 114: Removing The Camera

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 115

    Lift the camera off the display back-cover and antenna assembly.

  • Page 116: Replacing The Camera

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Align the camera to the alignment posts on the display back-cover and antenna assembly and adhere the camera in place.

  • Page 117: Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Prerequisites Remove the base cover. Remove the battery.

  • Page 118

    Lift the camera cable off the display back-cover and antenna assembly. After performing the above steps, we are left with the display back-cover and antenna assembly.

  • Page 119: Assembly

    After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/ regulatory_compliance. Procedure Route the camera cable through the routing guides on the display back-cover and antenna assembly.

  • Page 120: Downloading Drivers

    Downloading drivers Downloading the audio driver Turn on your computer. Go to www.dell.com/support. Click or tap Product support, enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 121: Downloading The Usb 3.0 Driver

    Downloading the USB 3.0 driver Turn on your computer. Go to www.dell.com/support. Click or tap Product support enter the Service Tag of your computer, and then click or tap Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.

  • Page 122: Downloading The Chipset Driver

    Go to www.dell.com/support. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. Click Drivers & downloads → Find it myself.

  • Page 123

    Click Product support enter the Service Tag of your computer and click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. Click Drivers & downloads → Find it myself. Scroll down the page and expand Network.

  • Page 124: System Setup

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears. you can: •...

  • Page 125: Bios Overview

    Keys Navigation Down arrow Moves to the next field. Enter Selects a value in the selected field (if applicable) or follow the link in the field. Spacebar Expands or collapses a drop‐down list, if applicable. Moves to the next focus area. NOTE: For the standard graphics browser only.

  • Page 126: System Setup Options

    During POST, when the DELL logo is displayed, watch for the F2 prompt to appear, and then press F2 immediately. NOTE: The F2 prompt indicates that the keyboard is initialized. This prompt can appear very quickly, so you must watch for it, and then press F2.

  • Page 127

    General-System Information Processor Information Processor Type Displays the processor type. Core Count Displays the number of cores on the processor. Processor ID Displays the processor identification code. Current Clock Speed Displays the current processor clock speed. Minimum Clock Speed Displays the minimum processor clock speed. Maximum Clock Speed Displays the maximum processor clock speed.

  • Page 128

    General-System Information Wi-Fi Device Displays the wireless device information of the computer. Bluetooth Device Displays the bluetooth device information of the computer. Battery Information Displays the battery health information. Boot Sequence Boot Sequence Displays the boot sequence. Boot List Option Displays the available boot options.

  • Page 129

    System Configuration Enable External USB Port Enable or disable booting from USB mass storage devices connected to external USB port. USB PowerShare Enable or disable charging external devices through the USB PowerShare port. Audio Enable or disable the integrated audio controller. Keyboard Illumination Configure the operating mode of the keyboard illumination feature.

  • Page 130

    Security Non-Admin Setup Changes Determines whether changes to the setup option are permitted when an administrator password is set. UEFI Capsule Firmware Enable or disable BIOS updates through UEFI Updates capsule update packages. PTT Security Enable or disable Platform Trust Technology (PTT) visibility to the operating system.

  • Page 131

    Intel Software Guard Extensions Intel SpeedStep Enable or disable Intel Speedstep Technology. Default: Enabled. NOTE: If enabled, the processor clock speed and core voltage are adjusted dynamically based on the processor load. C-States Control Enable or disable additional processor sleep states. Default: Enabled.

  • Page 132

    Intel Software Guard Extensions Default: Enabled. Numlock Enable Enable or disable Numlock. Default: Enable Numlock. Fn Lock Options Enable or disable the Fn lock mode. Fastboot Enable to set the speed of the boot process. Default: Thorough. Extend BIOS POST Time Configure additional pre-boot delay.

  • Page 133: System And Setup Password

    Auto OS Recovery Control the automatic boot flow for SupportAssist Threshold System Resolution Console and for Dell OS Recovery tool. SupportAssist OS Recovery Enable or disable the boot flow for SupportAssist OS Recovery tool in the even of certain system errors.

  • Page 134: Assigning A System Password And Setup Password

    CAUTION: Anyone can access the data stored on your computer if it is not locked and left unattended. NOTE: Your computer is shipped with the system and setup password feature is disabled. Assigning a system password and setup password You can assign a new System Password only when the status is in Not Set. To enter the system setup, press F2 immediately after a power-on or re-boot.

  • Page 135: Clearing Cmos Settings

    Remove the base cover. Remove the battery. Disconnect the coin-cell battery. Wait for one minute. Connect the coin-cell battery. Replace the battery. Replace the base cover. Clearing forgotten passwords Contact Dell technical support to clear the forgotten passwords, see www.dell.com/ contactdell.

  • Page 136: Troubleshooting

    Copy the BIOS setup program file to the bootable USB drive. Connect the bootable USB drive to the computer that needs the BIOS update. Restart the computer and press F12 when the Dell logo is displayed on the screen. Boot to the USB drive from the One Time Boot Menu.

  • Page 137: Enhanced Pre-boot System Assessment (epsa) Diagnostics

    3.0. Running the ePSA diagnostics Power-on the computer. As the computer boots, press the F12 key as the Dell logo appears. On the boot menu screen, select the Diagnostics option. Click the arrow key at the bottom left corner. Diagnostics front page is displayed.

  • Page 138: System Diagnostic Lights

    Select the device from the left pane and click Run Tests. If there are any issues, error codes are displayed. Note the error code and validation number and contact Dell. System diagnostic lights Power and battery-status light/hard-drive activity light Indicates the battery-charge status or the hard-drive activity.

  • Page 139: Flea Power Release

    Table 14. Diagnostics Light pattern Problem description CPU failure System board: BIOS and ROM failure No memory or RAM detected Memory or RAM failure Invalid memory installed System board or chipset error LCD failure CMOS battery failure PCI or video card or chip failure Recovery image not found Recovery image found but invalid Power sequencing failure...

  • Page 140: Wi-fi Power Cycle

    Dell Power Manager (DPM V3.0) Ensure that you download the Dell Power Manager (DPM 3.0) from Dell.com/support before connecting a Dell docking station. If you face any issues setting up your Dell docking station, see Dell Docking Solution User’s Guide at Dell.com/support/manuals...

  • Page 141: Getting Help And Contacting Dell

    Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 15. Self-help resources Information about Dell products and www.dell.com services Dell Help & Support app Accessing help In Windows search, type Help and Support, and press Enter.

  • Page 142: Contacting Dell

    Enter the Service Tag number or Product ID in the search bar. Contacting Dell To contact Dell for sales, technical support, or customer service issues, see www.dell.com/contactdell. NOTE: Availability varies by country and product, and some services may not be available in your country.

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