General Troubleshooting - Baumatic BFWE1470W User Manual

IF AN ENGINEER ATTENDS DURING THE GUARANTEE
PERIOD AND FINDS THAT A FAULT HAS BEEN CAUSED
BY AN ITEM ON THE ERROR CODE LIST, WHICH COULD
HAVE BEEN CLEARED BY THE CUSTOMER. THEN YOU
MAY BE LIABLE FOR THE COST OF THE SERVICE CALL.

General troubleshooting

Water under the washing machine
o Tighten the drain pump filter.
o Check the drain and inlet hose and make sure that they are fully
tightened.
Washing machine vibrates during the spin cycle
o Check that the transport locking devices have been removed (see
installation instructions).
o Make sure that the washing machine is installed on a flat and level
floor.
o Ensure that all four feet are resting firmly on the floor, by pressing
down on each corner and making sure that the appliance is stable.
If it is unstable then follow the "Locating your washing machine"
and "Leveling the appliance" sections.
Poor spin results
o Clean the drain pump (see "Cleaning the drain pump filter" section).
Water in the detergent drawer
o Although there will be some water residue left in the detergent
drawer after a wash cycle has completed. If the drawer is full of
water then you may need to clean the detergent drawer.
If a fault code reappears after following the above
advice and clearing the fault code. You should turn
the washing machine off using the POWER button.
Disconnect the appliance from your mains supply.
Then arrange for an engineer to attend the
appliance. You should contact the Baumatic
Service Department on (0118) 933 6911.
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