Sharp MX-B467P User Manual page 100

Troubleshooting
Action
Step 3
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded.
•
You can also change the setting on the printer control
panel. Navigate to Settings > Paper > Tray Configuration
> Paper Size/Type
b
Print the document.
Is the print light?
Step 4
Check if the print resolution is set to 600 dpi.
a
From the control panel, navigate to:
Settings > Print > Quality > Print Resolution
b
Print the document.
Is the print light?
Step 5
Check the status of the toner cartridge, and replace if necessary.
a
From the control panel, navigate to:
Status/Supplies > Supplies
b
Print the document.
Is the print light?
Mottled print and dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press
navigate through the settings.
Yes No
Go to step 4. The problem is
solved.
Go to step 5. The problem is
solved.
Contact your dealer. The problem is
solved.
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